excellent wifi

the room was functional, but very small. wifi was very slow

the wifi did not work well in the room, so we were without internet access for most of the stay

the wifi was poor and the restaurant for the hotel is only open monday to thursday.

wifi does not work very well in the room 415

wifi only worked in the lobby

excellent service, perfect location, very good wifi, good breakfast

watch tv as the wifi code supplied didn't work

atmosphere at the bar on saturday lunchtime

the wine at the bar was very reasonably priced and not the usual huge hotel markup

the breakfast at the small bar was great

the hotel is a simple, private hotel and bar and the welcome was very friendly

last thing at night due to nearby bar and early morning due to delivery lorry

very central with nice quiet bar downstairs

great location, clean ,nice bar downstairs ?good breakfast if wanted . nice friendly staff

breakfast was in a gorgeous room with a nice selection

lovely hotel and breakfast was lovely

the breakfast was right for my needs

gluten free option for breakfast

great central location. very friendly staff. nice bar. delicious breakfast.

friendly staff and nice pool.

secure parking was very welcome

very pleasant people, top floor room nice and quiet no kids.

bed was very comfortable, good parking, very quiet, lovely gardens

a fridge in the room and/or more lunch choices at the hotel bar would have been good for days you just want to relax by the pool and not walk to bayonne for

my birthday and had a chocolate gift delivered to my room with a note everyone , from check-in to bar to dinner was warm and welcoming

one thing- there was only one person serving in the restaurant and bar that evening and it was busy

gym is very small and lacks gear

didn’t test but it has a sauna, gym, bar and restaurant

friendly staff - what else to ask for good drinks are served at the bar as well

i like the gym with sauna

the fitness room/spa was well equipped for its size

being included in the club, hot and cold drinks, lounge, computer workstations, sun terrace, gym, sauna, welcome drink and hot d'oeuvres and breakfast

really nice hotel to stay, they have gym, sauna, apero and snacks. totally recommend !

a little gym with fair equipments, towels,

the breakfast was very nice

very centre, good location, good breakfast

very good location near old town and station and nice breakfast.

would have been appreciated, as nearby public parking, when chargeable, is not cheap/a bar would have been nice, especially in that riverside location

very good breakfast

location and such helpful staff, lovely lady in the kitchen even gave me ice water for my bike water bottle,

bar prices expensive

was very easy to find the hotel and parking was very easy, the reception staff and bar staff were very friendly

friendly staff, comfortable (and quiet) bedrooms; excellent breakfast.

breakfast was excellent and my wife who has a gluten allergy was well catered for

the bus stop ( €2 for a 24 hour ticket ) a standard ibis, no surprises as to the room, and the bar is always open

us dragging furniture over the floor and constantly clumping about in shoes on the wooden floor (kids

went with two kids and they found a nice room for us

the pool.

pool was good although the water a little fresh

they have a pool and the rooms are at a reasonable price. everything was comfortable and clean.

good choice for a road hotel if you have kids

swimming pool is big and perfect for swimming, certainly the highlight of this hotel

girl on reception was excellent very friendly spoke some english and very helpful the breakfast was fresh and plentiful and having a restaurant next was a bonus

breakfast was nice and reasonably priced

lovely stay, clean, comforable beds, nice breakfast. will stay again.

friendly staff breakfast good

good breakfast

the bar and restaurant are not open at weekends, this was not clear on the booking sit and had i known

would definitely recommend it for family queen kids and dogs

restaurant at the hotel is good and there is a bar there

atea restaurant & bar was closed (on a saturday night ud83dude21) and going out to get beer, wine & food was not easy

& bar was closed

several years in fact and was pleased to see that they had updated bathroom (no more awful bar fire on the wall)

for money with no frills onsite restaurant and bar exactly what you need after 12 hrs in the saddle

was a bar and restaurant on site which was perfect as we were travelling a lot

wifi was a good speed and free allowing for work and streaming

weak wifi

staff member pn duty was excellent wifi in room was very good comfortable bar area

wifi was exceedingly slow

wifi was not working properly

no internet in the rooms, don't go there specialty if you are with kids

just off the motorway so easy to find.. bunk beds for kids in same room with double bed.

additional beds for kids are great

the room was spacious, clean and with a decent kitchen area and nicely secluded patio set in wonderful

stay was wonderful, beautiful grounds and our room had everything we needed including a small kitchen

the kitchen area in our apartment was ok, we suggest removing the sliding door and track just to make

kitchen equipment was a bit basic.

the kitchen and in particular the cooking facilities were poor.

good breakfast

the late breakfast was terrific.

good breakfast!

good allround budget hotel with good selection for breakfast

staff were great, shuttle very organised, breakfast yummy! close to airport so perfect!

stay - free airport shuttle, good breakfast, friendly staff, fast wifi & even a children s play room off the restaurant

nice room- lovely breakfast - superb pool the pool bar is really good. staff really helpful.

breakfast staff where a little slow in topping the breakfast but it did not bother me

excellent, especially as kids go free with an adult swimming pool lovely monkfish lovely vouchers for ice cream a nice

ease of parking, friendly efficient staff, very comfortable and clean

the buffet breakfast

breakfast over too soon 9 o’clock too early

breakfast was fantastic, great location close to airport and bus

easy check in. helpful receptionist. comfortable room. great breakfast.

breakfast did not look appetizing so did not partake.

was very pleasant, bed and pillows excellent plus parking easy

bus stop to town centre very close early check in accommodated by excellent and friendly

didn't stay as so bad. no refund offered despite restaurant and bar being closed.

restaurant and bar on premises with good quality

happy to help with our special requests for early check in and to stock our bags after check out (while waiting for evening flight)

the bar and restaurant (plus outdoor terrace) are also attractive and comfortable

the bar is second to none with several adjacent seating areas; check out their mezzanine

we got a big room with a huge bathroom and 2 wc, so, it was really comfortable for a family with kids

for a 5 star hotel to have their bars both inside the building and the swimming pool unmanned is bad enough but, the air on not working in late july is unforgivable

great, bar and restaurant not open due to filming but we were informed before-hand.

beautiful bedrooms, a stunning restaurant and breakfast room overlooking the water and a perfect pool for swimming, lying in the sun or relaxing

location , close to beach etc easy bus routes along the coast and airport , great bar terrace , pool and tennis , sunsets on the terrace

great pool. nice bar staff.

location , close to beach etc easy bus routes along the coast and airport , great bar terrace , pool and tennis , sunsets on the terrace

great pool. nice bar staff.

the bar once

bar staff, where rude, we had one round of drinks, requested another, waited over 20 minutes, with

fabulous hotel with lovely restaurant, spa and pool. room small but exquisite.

enjoyed spa treatment and pools

in its own golf course

very attentive staff, nice restaurant & spa facilities

bad wifi in our room

patchy wifi

wifi connection was poor only available at reception

wifi didn't work. well i couldn't get it to work with the password provided.

shower was cold wifi very poor

very safe environment for family and spacious rooms

were amazed at the pool, spa & fitness facilities here, my husband was in gym heaven

parking is good stuff for friendly in the restroom to the bar and reception room is very clean

we enjoyed both the ocean and the pool; however, we did not use the spa

were amazed at the pool, spa & fitness facilities here, my husband was in gym heaven

pool rarely available

indoor pool that is free of charge is not nice, we didn t even bother using it and there s a reason

excellent location, very close to beach and sea, wonderful spa facilities

in the greater beach region outside but nearby biarritz in a nice sourrounding close by a golf course

place to stay with family or spa treatments far from city center biarritz but close to beach about 3 min walk and airport

fold out kids need we had in one room wasn't great and was clearly quite dated, as were other parts of the

pillows are kids size, 2 per double bed, asked for an extra pillow for my wife and they could only provide

beautiful garden, nice pool and welcoming hosts. we had a lovely stay!

very warm welcome, fabulous breakfast and small pool was a bonus

hosts, located in a residential neighbourhood, pool was perfect in the hot weather

small pool which we enjoyed, and seating area in the sunshine

the garden with the swiming pool are awesome

very comfortable night sleep, friendly welcome and secure parking. thank you

safe parking

plenty of secure, gated parking

lovely breakfast in the morning

very pleasant host. good breakfast. excellent shower facilities

pleasant staff. fast wifi. clean room.

is convenient and quiet when on the golf side

the staff at the spa weren t respectful, she also wasn t interested in helping i wanted a service done and i was

we were with 2 little kids (4,8) (+) the hotel accommodates kids and dogs well (+) there was a cute library area with board games which kept the kids and adults alike entertained

great pool, friendly staff

lovely clean modern room, friendly helpful owners, nice breakfast, parked right o/s, good wifi.

the hotel has a roof terrace and a bar that is open daily until about

the hotel are so welcoming and accommodating this was the best hotel we stayed at in france the bar was a nice place to relax after a day at the beach and exploring beautiful

no fridge in our room & they were happy to store our few perishables in the kitchen fridge

the breakfast is tasty, and there's also a bar in the hotel with gorgeous wine you can bring to the roof terrace

the breakfast and bar were excellent and reasonably priced

really nice to be welcomed with a few beers from the bar after a long days ride

pool and staff

sure how the bar situation worked as it all seemed shut in the day when we needed a cold

and pleasant english speaking staff free street parking just a couple of minutes away very nice pool great neighborhood, close to the

nice garden with pool super gentle hotel team

but it was always opened for is and towels ready (they have separate towels for the pool and gym) water, tea and coffee provided in the room as well they also provide coffee machine and fruit

the localisation, the room, the service and the quality of food of the room service

stay at this historic hotel with dinner at la rotonde restaurant followed by a night cap in the bar to my list of memorable moments

water in spa a little warmer please in winter

gym is big but very old

on the best location in biarritz, overlooking the famous grand plage; everything is superb, the pool, breakfast buffet, the outdoor restaurant exposed to the ocean and sunset, the la rotonde

modern hotel with helpful staff & underground car parking (4 ev charge points)

the swimming pool and spa were exceptional, very clean and very stylish

location clean and welcoming helpful staff good buffet breakfast nice restaurant nice pool though

nice pool and spa

pool not as big as photo

good wifi

wifi was not working, the breakfast was too expensive, the room had the moquette and was a little

wifi was also very unstable

the wifi was okay in my room, but i had problems accessing it in the breakfast room

wifi was fast and stable

enjoyed the breakfast as well - wide variety, lots of options

close to the beach, comfortable room, nice breakfast

we had poor weather so couldnt go outside so no lounge or bar to speak of meant there was nowhere to go but outside in the rain or in our room

the breakfast was included and was excellent with very attentive service

room with a view. very chic. breakfast was fantastic

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

good wifi and

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

wifi really bad

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

attentive personnel; good breakfast

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive great location you get towels

bed, soft bed linen, good shower, good hairdryer, tea and coffee in the room, great quality breakfast and very attentive staff

excellent breakfast in a super bright and fresh room too

some vegetables and fresh fruits at the breakfast would be appreciated

the reception & bar area are very nice

brilliant location. clean spacious rooms. lovely bar area

thé location is fantastic. the bar and the buffet breakfast was very good.

a small thing but the bar was closed very early on the friday night.

reception and bar staff all spoke good english

the pool area is well done,

the pool wasn't open

allic the friendly manager, despite having broken her wrist recently, offered to open the pool for us as we need exercise after days of good food and wine

not a problem but be aware the hotel bar closes at 10pm.

the receptionist was also running the bar and taking guests to their rooms in the golf buggy which (although not life changing

breakfast was so so but not a problem for me.

it was a great place, there's no restaurant other than breakfast, but that's ok

we didn’t have a breakfast option but it smelled good

great buffet style breakfast with fantastic choice of hot and cold food, frequently replenished by efficient waiting

try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

location

the wifi didn t work very well, couldn t stream movies.

wifi gave some issues but that was resolved within 24hrs.

wifi down during whole stay

the bathroom and shower worked well, as did the wifi

lovely restaurant area and bar area

all staff were really friendly and helpful from reception to bar and restaurant

no parking. but got help with the luggage by the bar tender!

the way they treated my kids! they were super kind!

the way they treated my kids! they were super kind!

comfortable and stylish with a lovely bar area at the entrance

very central! allowed us to do an early check in.

emptying of rubbish bins early in the morning, also would be nice if bar is open in the evening

very friendly - room was very good, nice furniture, clean and in a good shape - bathroom clean - bar / restaurant in the hotel very nice and with a nice atmosphere

the bar area was great too - a lovely place for a drink

loved how close we were to everything-the beach, restaurants, a playground for my kids

we had a family room that had a set of bunks for the kids, a comfortable ks bed for us and a very roomy bathroom

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady on the front desk kindly arranged for me to have it

lovely little hotel. good for kids and families.

got early check in for free without any problems

staff were very friendly and helpful with early check in

side especially for a long stay, not enough sockets for modern life, charging phones tablets etc wifi not the best

free wifi

only the wifi was not always working

wifi was not always working perfectly and one night the neighbors

the wifi was a bit hit and miss but otherwise no complaints.

expensive bar prices

loved all the art and fabulous decor nice bar and lovely tranquil garden staff were very friendly and recommended a great place for

excellent location. helpful staff. cute bar and courtyard.

location great. we didn’t eat in the hotel but used the bar one evening. very helpful overall

location lovely bar and garden

great location, very cosy and clean, late check out, super friendly stuff

available family dorm if you have kids or a group wants to stick together

lots of door slamming and kids yelling and running

the location was great! close to the beach, casino, and shopping.

but during a horrible rain, sleet and wind storm with luggage and kids, it was quite the adventure

cool, laidback vibes a stone’s throw to a great little beach (perfect for kids) - with restaurants, bars, shops literally on the doorstep

warm, good wifi, good bed, good shower

bedding, wifi and shower are exceptional,..

the hotel's wifi was superfast

the breakfast was excellent, with much to choose from and all very tasty

charming and tentative staff, excellent breakfast

the wifi was so bad it was useless

friendly staff. spacious room with good wifi. lots of parking.

room, comfortable bed, walk-in shower, kettle tea&coffee available, wifi & parking included

strong wifi connection

clean, modern and spacious. location was fine and breakfast was good.

facilities, bar restaurant very good friendliness of staff, english is spoken

/ easy to find / ample parking / quiet room / nice bar restaurant and outside terrace area / comfortable

a large car park to accommodate our large car and trailer

the bar closed at 7

fortunately, the bar was still open for a welcome drink

privilege room had a terrace and a view of the swimming pool

garden room was lovely, with a terrasse overlooking the swimming pool

great garden and swimming pool

we faced the parking so that there is considerable noise from the street

ny bathroom, tiny room, tiny bed, view on the parking, for 109 /night)

the next morning we had a late breakfast

nice patio bar outside with plenty of space

the bar was not accessible from the hotel rooms

the next morning we had a late breakfast (usual french fare) and the staff at the bar were sour and unfriendly, in particular the

bar prices are extortionate - - a beer over the border in spain is 70% cheaper - ditto wine at the

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

00 bar closed at 4

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

the property as a whole is beautiful with a sea view from the pool and lots of green

some kids were brave though

friendly staff, glorious view from the rooms, nice swimming pool, jacuzzi and steps to go down to the beach

the pool was big enough for lap swimming and the ocean in front of the property was ideal for body

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

view amazing...surf school just next to it with a nice dinner coffee bar not far

hotel bar closed at 10pm

not available after 10pm and the bar only offering drinks, no food at all

views of the ocean from our bedroom and public spaces - bar and restaurant