the kitchen. it has sufficent utensils . however some appliance did not work.

there are roaches in the kitchen

2 single beds pushed together. not enough kitchen equipment.

location was really exceptional -really great deal; also appreciated the kitchenette and big refrigerator -very

the kitchenette is a great feature of the place, it may need some refurbishing in the near

only bcuz the wifi was not picking up

my own mobile data, before i got checked in the front office staff assist me with sharing the wifi code and she was very outstanding in her customer service

wifi was absolutely terrible, did not work at all in the rooms

there was no wifi.

was no wifi the entire time i was there, so i couldn't get any work done

much no smoking areas and we only ate the same thing every morning for breakfast

breakfast (which we were late for but still accommodated) was the best mackerel run down i've ever

breakfast was fine the staff were amazing especially matthew the manager very approachable and

breakfast was good staff was friendly and helpful

breakfast wasn't yet available as the onsite restaurant isn't back up and running yet but should be

the beach, river, the view from my room and also the birthday decorations and the breakfast.

the bar had great service, drinks where very good

snorkeling, swimming with the turtles, paddle boarding up the river to have a nice drink at the bar beside the blue hole

the breakfast was not bad.

they serve some really good food and great cocktails, breakfast was great every morning

the flowers in the room and the ones that come with room service

pretty grounds, free parking

greenery, parking, layout, ambience

very sereen, great accessibility to beach and activities (such as kayaking, gym)

room service charge is high, considering what the locals are paid the costs charged do not reflect

breakfast was on point big up to the chef...

would prefer jamaican cuisine,for breakfast

said and done: the staff and the surprisingly good jamaican breakfast rooms were quite

a low budget hotel but it was very clean, good a/c, complimentary breakfast (jamaican & american)

we has a very simple breakfast the next morning at the hotel before being picked up by family

staff were great, helped me with late check out, stairs lead down to the beautiful sea

old photos on the website: the place is outdated and a bit run down, the pool is empty and the bar abandoned

we did not feel safe, too many rocks in the beach my kids could not swim

the kids love the beach even though the wi-fi signal is weak they spend more time in the ocean

property was value for money,with friendly staff the only downside is the bar closed too early in the night but as this hotel is right in the town centre i could get a drink

the property kitchen wasn’t open

kids loved the pool

bar no food facilities only food truck, which was ok but definitely missing out by not having a

and the bar is pretty

there was only one trashcan, and it was in the kitchen

i have zero complaints about this property beside the wifi was a struggle

wifi connection was extremely unstable and barely worked

wifi was spotty

breakfast was tasty although the selection is limited

i was disappointed that items on the breakfast menu were not available, i

the breakfast was perfect. it was a rich culinary experience for both my wife and i.

property; helpful, courteous staff; great food options, and lots of activities for adults and kids

breakfast was delicious and i love the fact that it has a variety of foods to select from

to; momo a japanese restaurant was great, buccaneer reef had all i could eat for breakfast, sushi bar was good too, snack bar wings was nice, and sundeck cheesy pizza was mouth-watering

was excellent,love,love, then the food,love every bit of it,moon palace jamaica,exceptional,my kids want to go

good wifi, tv netflix, good ac

since it's a condo, the wifi somes with the condo, it doesn't work in the full resort

cozy clean apartment. well equipped kitchen. attractive grounds.

not many utensils in kitchen

the resort has a pool with a mini water slide and a bar with live music at night

the kitchen had every utensil you could need which is important if you intend to be cooking

rip, door to the balcony need fixing, dining chairs need upgrade was afraid to sit too fragile, kitchen wall need fixing tiles from the wall came off, drapes need washing

fairly well kept, swimming pool not very inviting could be better maintained

pool man kept the pool area very clean

place needs to be maintained the shower door was falling apart , the kitchen sink drain was partially blocked

the pool

however placed insect baits at the window area, which was controlled eventually we went to the pool but the sign was there saying “closed for treatment“

of all the nice clean beach was right there, as soon as we left the beach we went straight to the pool

they were renovating the pool

good security pool was very good very clean food was good at restaurant

dod not get to visit the pool

you can't really enjoy the pool or the bar at night because there was too much smoking

my children enjoyed the pool

love everything about the sand castle, very new, clean excellent staff , restaurant and laundry on premises right on the beach

i like that the room was as described and the place had food, clean pool and a private beach.

only thing balcony needs a little touch up and we were told pool closed twice so we never got a chance

especially the pool

i only went to collect my things daily and to use the pool on the property

tv was small and the stove didn't work so properly. pool needs upgrading

i like about the property was the entertainment, spa , gym and pool

poor attitude of some waiters and pool attendees

theu have waters slides for kids and swim up bars for the adults

facilities had many different activities - i used the gym, water park and beach

especially the staff in the riuland kids club

make certain you have the wifi code prior to arrival or you will have no way to communicate

wifi weak.

no tv, but there is wifi

wifi is poor, though i'm sure this is out of their control.

wifi was weak

the accessibility of the wifi. the pool area was awesome with the entertainment center.

poor wifi very little cutlery or crockery

towels were dirty and floor need to be sweep. the wifi system was not user friendly

the wifi was terrible only flaw.

wifi connection could be better

the wifi was very good as well, and we even netflixed on the

the wifi service was a little choppy but it was t that big of a deal

art) tv on a slow, comfy night

the wifi is terrible... othen then that, everything was fine.

couldn't access the promise free wifi from my room. hot water was scarce.

to the reception, they were very helpful, had a free upgrade to a lovely apartment, and the wifi no so brilliant, same

poor wifi signal, bathroom towels are short and ruff feeling needs a fabric softner.

the wifi system was a problem

wifi did not work in the rooms and my tv programming was nonexistent

the jamaican-style breakfast in the mornings was delicious despite the fact that the menu needs some revamping

was loud music late at night blaring inside my room from a speaker sitting outside facing the pool and my room

breakfast was great

the rooms were modern and comfortable. the breakfast was good as well!

pool!

we slept like a baby and breakfast was good

breakfast changes every day

the breakfast

the rooms were clean and the breakfast was amazing

the breakfast was out of this world