there was no wifi.

wifi does not pick up in the rooms, the t

wifi was not always available

tv and wifi doesnt work in the room!

wifi was absolutely terrible, did not work at all in the rooms

breakfast wasn't yet available as the onsite restaurant isn't back up and running yet but should be

breakfast was good staff was friendly and helpful

i like breakfast, the layout of the property, and quietness of it all.

great breakfast: choice of american style eggs, toast, and fruit, or jamaican style

breakfast was exceptional, the way it was presented, the quality, quantity and service were

there are roaches in the kitchen

location was really exceptional -really great deal; also appreciated the kitchenette and big refrigerator -very

the kitchen. it has sufficent utensils . however some appliance did not work.

2 single beds pushed together. not enough kitchen equipment.

the kitchen had everything you would need and a supermarket is across the road which was very

the beach, river, the view from my room and also the birthday decorations and the breakfast.

the bar had great service, drinks where very good

snorkeling, swimming with the turtles, paddle boarding up the river to have a nice drink at the bar beside the blue hole

the breakfast was not bad.

they serve some really good food and great cocktails, breakfast was great every morning

the flowers in the room and the ones that come with room service

pretty grounds, free parking

greenery, parking, layout, ambience

very sereen, great accessibility to beach and activities (such as kayaking, gym)

room service charge is high, considering what the locals are paid the costs charged do not reflect

breakfast was on point big up to the chef...

would prefer jamaican cuisine,for breakfast

said and done: the staff and the surprisingly good jamaican breakfast rooms were quite

a low budget hotel but it was very clean, good a/c, complimentary breakfast (jamaican & american)

we has a very simple breakfast the next morning at the hotel before being picked up by family

staff were great, helped me with late check out, stairs lead down to the beautiful sea

old photos on the website: the place is outdated and a bit run down, the pool is empty and the bar abandoned

we did not feel safe, too many rocks in the beach my kids could not swim

the kids love the beach even though the wi-fi signal is weak they spend more time in the ocean

property was value for money,with friendly staff the only downside is the bar closed too early in the night but as this hotel is right in the town centre i could get a drink

the property kitchen wasn’t open

kids loved the pool

bar no food facilities only food truck, which was ok but definitely missing out by not having a

and the bar is pretty

there was only one trashcan, and it was in the kitchen

i have zero complaints about this property beside the wifi was a struggle

wifi connection was extremely unstable and barely worked

wifi was spotty

breakfast was tasty although the selection is limited

i was disappointed that items on the breakfast menu were not available, i

the breakfast was perfect. it was a rich culinary experience for both my wife and i.

property; helpful, courteous staff; great food options, and lots of activities for adults and kids

breakfast was delicious and i love the fact that it has a variety of foods to select from

to; momo a japanese restaurant was great, buccaneer reef had all i could eat for breakfast, sushi bar was good too, snack bar wings was nice, and sundeck cheesy pizza was mouth-watering

was excellent,love,love, then the food,love every bit of it,moon palace jamaica,exceptional,my kids want to go

you can't really enjoy the pool or the bar at night because there was too much smoking

dod not get to visit the pool

love everything about the sand castle, very new, clean excellent staff , restaurant and laundry on premises right on the beach

helpful staff, lovely pool area and access to the beach

my children enjoyed the pool

good wifi, tv netflix, good ac

since it's a condo, the wifi somes with the condo, it doesn't work in the full resort

cozy clean apartment. well equipped kitchen. attractive grounds.

tiny shower, pool was not open, bed very firm

i used the resort's laundry service, they were courteous and fast

the hotel environment,i mean the room,pool,gardens,an the structure,and the beach as well.

fairly well kept, swimming pool not very inviting could be better maintained

stayed in e13 so my reply has nothing to do with the other units old tatty furniture kitchen very basic not much utensils mold around the sink mold on bathroom window air conditioned

the kitchen had every utensil you could need which is important if you intend to be cooking

however the 1 in e block was very disappointing, in dire need of updating and kitchen not very well equipped

they were renovating the pool

the pool

of all the nice clean beach was right there, as soon as we left the beach we went straight to the pool

however placed insect baits at the window area, which was controlled eventually we went to the pool but the sign was there saying “closed for treatment“

good security pool was very good very clean food was good at restaurant

only thing balcony needs a little touch up and we were told pool closed twice so we never got a chance

especially the pool

i only went to collect my things daily and to use the pool on the property

tv was small and the stove didn't work so properly. pool needs upgrading

i like about the property was the entertainment, spa , gym and pool

poor attitude of some waiters and pool attendees

theu have waters slides for kids and swim up bars for the adults

facilities had many different activities - i used the gym, water park and beach

especially the staff in the riuland kids club

make certain you have the wifi code prior to arrival or you will have no way to communicate

wifi weak.

no tv, but there is wifi

wifi is poor, though i'm sure this is out of their control.

wifi was weak

the accessibility of the wifi. the pool area was awesome with the entertainment center.

poor wifi very little cutlery or crockery

towels were dirty and floor need to be sweep. the wifi system was not user friendly

the wifi was terrible only flaw.

wifi connection could be better

the wifi was very good as well, and we even netflixed on the

the wifi service was a little choppy but it was t that big of a deal

art) tv on a slow, comfy night

the wifi is terrible... othen then that, everything was fine.

couldn't access the promise free wifi from my room. hot water was scarce.

to the reception, they were very helpful, had a free upgrade to a lovely apartment, and the wifi no so brilliant, same

poor wifi signal, bathroom towels are short and ruff feeling needs a fabric softner.

the wifi system was a problem

wifi did not work in the rooms and my tv programming was nonexistent

the jamaican-style breakfast in the mornings was delicious despite the fact that the menu needs some revamping

was loud music late at night blaring inside my room from a speaker sitting outside facing the pool and my room

breakfast was great

the rooms were modern and comfortable. the breakfast was good as well!

pool!

we slept like a baby and breakfast was good

breakfast changes every day

the breakfast

the rooms were clean and the breakfast was amazing

the breakfast was out of this world