the bar was not opened

there's a small bar with pool table and video slots

when we asked they gave us splenda because they didn't have real sugar and then gave us a open bar glass half full of cream

the bar looked like a low getho place

casino inside property outdated windows made it difficult to sleep cause you could hear everything

the wifi signal was weak.

need wifi more strong

wifi was very good, was able to do a video call no problem

wifi was great, room was clean, not much else to say really

free parking, great wi-fi, fresh air, clean room, comfy bed, renovated room, design

whirl pool jets weren't very strong

pool was disgusting and not

should be condemned the rooms are very dirty as well as the outside there is no hot tub or pool that is mentioned in the ad there was no toilet paper and when we asked for some was given a

piece of junk. no pool. no hot tub nothing matches the pictures.

pool was not open did not have phone in room tv didn't work bathroom was small and gross no extra

minor thing but the water jets in the spa didn't seem to work

they have a nice gym with thread mill, bike, weights, ball and mirror and windows with natural light in

hotel is in renovation, so swimming pool and gym are not good

was the perfect getaway with in room spa bath

friendly staff and great location. kids loved the pool.

course having a hot tub spa and sauna in one place was beautiful

the spa worked! good breakfast. comfortable bed. 2nd door to parking lot and private spot.

love the breakfast with lots of food choices, sauna hot tub and pool. clean rooms friendly staff

pool was open 6am-11pm which was great

the breakfast was fine. the staff were very friendly and attentive. very clean facility.

the parking lot, but anyway it was in construction

maker for the breakfast part, warm staff, was a hit with the kids

i would only recommend to go to breakfast early if you want eggs or sausage because the tray was not very large but that is a

did told them that we are with kids still staff was giving 4 small hashbrowns with 1 spoon of scrambled eggs… bread was finished

beds were very comfy. easy check-in and friendly staff. very clean and convenient parking.

wifi did not work, faucets were bad, coffee maker was broken, front desk could not locate the

staff was very helpful with wifi issues and got me connected

wifi is extremely

no password for wifi was given upon registration

basic comfortable clean beds and towel location - close to highway ample parking space good wifi

free parking and laundry facilities. staff were friendly and helpful.

plus, the pool and gym were great for the kids

plus, the pool and gym were great for the kids

wifi wasn t connecting well.

rtainly not

wifi was great

might encounter some shady characters conducting shady business on your way through the parking, wifi is not stable and not very strong, don t expect much more than light browsing

the wifi is not steady.

staff was really nice the pool was good the location is fine comfortable bed and pillows wifi good

high speed wifi excelent

eakfast) might be upgraded availability of restoration after 10

breakfast was provided in the attached restaurant so we had to choose single item off the menu of 5

breakfast was amazing

tube didn't work at the swimming pool and it was disappointing for our kids and the therefore for all of us

the pool was clean, same with the gym

the restaurant, bar, and gym were nice and useful

free hot breakfast buffet was great

were clean, front staff evening and mornimg shifts were very friendly, nice pool and gym area, nice location

i had booked for two adults and one kid but i was provided with one double bad which even not

everything. spa was amazing!!!

the staff was super friendly and the little hotel bar was lovely

the bar could do better

the little snack bar available was very handy

it's expensive to use the snack bar located in the lobby

facilities - pool sauna and gym

at breakfast some kids were touching the food and putting it back.

kids running up and down the hallway

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel was a

the check in staff was friendly, we were not informed that you had to make a reservation for the gym or the pool, which led to not being able to use the facilities on our schedule

location , fair price, strong wifi , good variety of food for breakfast

wifi worked great

location , fair price, strong wifi , good variety of food for breakfast

is a great place to stay but breakfast area too small if they are fully booked and they run out of some stuff by 9

the included breakfast is standard, with a variety of fruits, bread, freshly made waffles, and hot proteins such

reasonable walk to subway, very good continental breakfast, easy parking right at building, free ev charging

our room would get a lot of sun light restaurants, gas station and grocery stores are all close laundry is available with 1

good laundry

really clean comfortable room, great breakfast included, parking included, free laundry

everything we saw from room to breakfast to friendly staff was excellent. we were well pleased.

nice fenced in sitting areas around the clean, up kept pool

pool was clean and clear and very nice, quite deep on one end which was nice for a change

great free wifi

the room was clean and the wifi worked very well

wifi was not strong enough for our cell phones and we were on the 6th floor. outdated rooms.

wifi was some slow and unstable in my room

t the hotel was totally

they have a pool and gym, but we haven't had time to use it

hospitality, breakfast, cleanliness

bonus was now they serve free breakfast also which was beyond expectations

also has ev charging

there was no swimming pool

free parking right in front of your room. wifi was ok.

good price, good value, comfortable bed, clean, pet-friendly, decent service, good wifi

free parking right in front of your room. wifi was ok.

bear the bridge. parking available. good price. was very clean. no complaints.

we were in the dark parking lot calling several motels until we found one that had a room available

pool was very dirty

the room, pool and the river view.

beautiful terrace, clean pool with privacy fence

lovely property with 2 ev charging stations

pool was outside, which was a minor inconvenience, but we enjoyed it because the weather was so

the wifi and ac worked well

close to a freeway, mcdonald's next to it, wifi.

quaint little bar with reasonable prices.

next to a busy freeway but luckily we were sited at the back of the hotel and it was quiet - golf course

the location was good right next to a gas bar mcdonalds and a tim hortons

internet, no wifi in the room, have to go near the reception

no wifi, low light, staff could not communicate properly

bed and pillows were ok wifi working

bathroom a bit sketch, wifi not the fastest plastic rose flowers adorning mirror .

poor staffing, smelly room, broken fixtures, very slow wifi, long wait for checking out..

i have no clue if the laundry offers to do your laundry and i didnt ask

great breakfast

breakfast was hot and fresh. room were clean, nice set up. bed was comfy.

continental breakfast downstairs was also good

breakfast could use some more variety and meat options.

it had a complete kitchen and laundry

everything was good. the kitchen facility, the neatness, room facilities.

i loved the ability to use all the items in the kitchen and the housekeeper was awesome

clean, tidy, spacious, quiet, easy check-in, easy street parking, cozy, lovely kitchen

common kitchen stocked and clean

no utensils in the kitchen, very small sleeping area. no designated parking

the kitchen area had a fairly good sized fridge but was otherwise poorly equipped

room and the kitchen and the bathroom were dirty

we had to ask for a clean bathroom, a clean kitchen and clean towels

street in front, thin walls, noisy neighbours, no reception, bad wifi, shared minimal kitchenette but basically no dishes/tools

some of the staff were very nice and offered me late check out until 3pm

the staff was friendly and wifi was decent.

i was very pleased with my room. strong wifi. all good.

location, friendly staff, good wifi connection, daily cleaning and changing towels, breakfast included in the price, after

the speed of the wifi was slow and there was no breakfast

staff was helpful and cleaning was ok. wifi was good.

the rooftop pool and bar was the perfect setting for a spectacular view in a quiet setting

have preferred a buffet breakfast as the à la carte service was slow and didn’t provide many options

big deal but both nights of our stay the roof top bar was reserved for private parties

large comfortable room. good breakfast. great location. super bathroom

breakfast was excellent plus we had an evening meal and it was great too

weak wifi

wifi is terrible

wifi was slow

wifi not working one full day

wifi was a little weak in the rooms. also a lack of plugins to charge devices.

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

wifi was a little spotty

the free wifi and the cooked breakfast was a pleasant surprise.

wifi is not accessible

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection in every room

wifi was slow early morning coffee, 0600, availability in lobby would have been nice (they do, (+) free wifi and a turndown service too (-)wifi was a big issue (-)had to check out after the first night because the ac and wifi were quite poor (-) technology such as wifi was very inadequate

if you re looking for a quick work out we were able to utilize william gray s hotel, pool and gym

thought there was a gym in the hotel but you have to walk blocks to use a gym at a different hotel

only that the gym was up the road in another hotel.

the rooftop bar and restaurant were wonderful and the views of montreal and the port were spectacular

loved the location of the hotel, breakfast was amazing and the staff extremely helpful and courteous

the suite was amazing, we loved the room and the spa tub. very comfy and very clean

spa tub was amazing

excellent breakfast

friendly and helpful staff, delicious breakfast and best coffee available 24 h

the rooftop bar /restaurant was fantastic

hotel exceeded expectations for business travel and the rooftop bar was an incredible perk- those views and those drinks were superb

everything from the spa all the amenities, beautiful room… perfect location

such great pressure and a spa like feeling

what was really terrific was the rooftop bar for drinks overlooking the st

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our clothes, and gave us soup to warm us up

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

extended breakfast hours. better gym.

would be nice to have a coffee bar and small snack station available at other times of the day as well , especially the

the gym had no weights and the bathtub seemed a bit dirty

speak easy bar is great

she accommodated our request for an early check in and also a room with a view of the ferris wheel

connect to wifi

free wifi signal good spa treatments

very convinient location friendly staff free parking and wifi restorant in a lobby very quit.

wifi is not really secured since it's common to everyone and not per room

free parking . wifi.

breakfast options were very minimal. at least egg could and wifi service could have been better

wifi was down to long couldn't access my online banking

wifi good

there was wifi in the whole hotel as well

hot water only lukewarm and the wifi was bad if more than one of us was using it

wifi was a bit hit or miss but that may have been my phone as my partner didn t seem to have

in room wifi was very slow. tv connection was unstable.

the wifi in my particular room was unstable

property, great sized suite, very clean, free wifi, and absolutely kind and accommodating staff

wifi was very sketchy

our breakfast was a super romantic picnic basket that varied every day

i also really liked breakfast in our

the bar area in the lobby is very cute

the retro vibe, the location, the record player in the room and breakfast delivered to the room

breakfast was brought to the room at a specified time.

personnel, room breakfast laundry facility

sofa is too small, even the kids complained

our stay - not a massive issue but not ideal when you've had a long journey and have tired kids in tow

they charge me for laundry in us dollars, but give me canadian dollars

kitchen sink was clogged but we didn't really need it

having breakfast on the property is such a help

bathroom a bit small, but excellant spa shower

enjoyed spa at sister hotel, william gray

the shower is a spa shower which was great after a long day of work

breakfast was delicious at cafe nelli

the breakfast basket might use some additional substance

was great - well appointed room with a fantastic spa like shower

the breakfast was very nice and michel was always there to attend to anything we needed

breakfast was a little limited but it hit the spot

the breakfast was adequate, but not as fresh and tasty as i would desire.

was so fantastic for us to have a kitchen

they say you could be charged if kitchen supplies are not well cleaned after being used

cups, in kitchenette

a substantial buffet breakfast was included

diy laundry facilities

gym present, decent quality

laundry room (need to use coins) present

the staff was very helpful and i got to use their gym

good breakfast

free breakfast, staff was great, room was clean.

i did ask for early check in but it was only 30 mins

cold pool :(

the staff; facilities including gym, swimming pool and sauna; lounge and study area; breakfast; location; and a great view of the

music being played all around the hotel (june, festival season) but except for the st catherine bar street right around the corner, this area isn't the best for an authentic experience of the

there’s also a heated pool, a sauna, and a well-equipped fitness center

i feel that there were few pans in the kitchen.

decor was nice. good coffee and coffee machines provided. full size kitchen. king sized bed.

the room is tastefully put together, very spacious and has lots of amenities (kitchen, living space)

very clean, pretty, spacious, loved that the place had it’s own kitchen.

i enjoyed the fully functioning kitchen

they allowed for early check in and late check out as we were taking the train

pancake machine at breakfast always got stuck or broke and the beds could've had a bit more

breakfast was good, coffee and water was available for free 24/7

breakfast in the mornings

were very kind, they gave us a late check out and and the location is so good too

maid service great got laundry done

great that we could do our laundry here as well, for free

no laundry provided.

cheap laundry service

cold water from kitchen and washroom sinks just lukewarm

location excellent, breakfast was great. staff were very helpful.

comfortable beds, a kitchen including dishwasher and to my biggest surprise a washing machine and dryer in the bathroom

wanted a room only but i booked a room with kitchenette, laundry facilities and small living room

kitchenette and washer/dryer machines are much better than expected

pool, hot tubs and gym was pleasant

good location, jacuzzi on the terrace, good gym

booking, i asked for the two rooms i had booked to be adjoining, as i was travelling with kids

good location and nice gym/pool

the kitchen staff said food coming but it was a long

wifi was a bit patchy and went down altogether at one point

wifi is not very good, breakfast selection is very limited

fi, breakfast, gym, and map)

i liked the free wifi available and the location

slow wifi

defrost the fridges. upgrade the wifi. slip matts in tubs. danger element for srs.

value for money. clean, and tidy. wifi could be better

the parking ,far walk .poor wifi

wifi was terrible

there is also a washing machine and dryer with laundry pod provided

very nice to have laundry facility in loft

minimal design with a fully loaded kitchen plus washer and dryer

my kids had to use towel hanging on the half glass wall to have a bit of privacy

great location with clean rooms and laundry. ideal for business travel.

poor wifi connection

couple at the front desk was awfully nice, it was affordable, we had cable and wifi

great location! staff is very friendly, wifi works perfectly.

of soap), no air conditioning , no wake-up service and very poor wifi

mattress could be firmer, and wifi was weak.

a little bit outdated regarding furniture and kitchen facilities, but it was okay not a problem at all , and very

check in was a mess with big groups and we got our room at 6pm with no compensation except a late check out extended by 1 hour

place ✔️ living room to do puzzles ✔️ good customer service ✔️ elevator ✔️ free laundry center ✔️ shampoo, conditioner, body wash and lotion ✔️ towels ✔️ clean ✔️

comfy bed, great kitchen, great location, walking distance to everywhere.

excellent location had many amenities such as laundry and luggage storage.

wifi password changes everyday, gym closed, delivery-person comes in without talking to reception

the rooms are spacious and the wifi is reliable, enhancing the overall experience

wifi speeds seem okay, they could use another provider for faster speeds

lack of services

they purposely gave us wifi meant for the tour groups,a clerk admitted to me

reception should introduce clients to the laundry and gym services

the room king suite is very spacious especially for family with kids

breakfast was ready and good enough for the price. gym was good size.

parking was a little expensive, and there wasn't a pool… which was sad for the kids…

our room had two tvs, so i didn't have to fight with the kids on the channels we wanted to watch

early check in, helpful staff. the bed seemed clean.

ss than 5 min from subway

wifi was fast, there were plenty of options in the grab and go breakfast and they had a lovely

and helpful staff, i was able to have a late check out very confortable and quiet room, great wifi very clean good breakfast perfect location

the wifi connection wasn't good.

everything is great! location, friendly staff, good wifi, great staff, and amazing breakfast

the hotel has the best ambiance and cleanliness. wifi was very good. beds were comfortable.

did not appreciate the bed bugs in the rooms and the wifi and the general quality of rooms.

location, room service, wifi

wifi connection was not good

wifi in the rooms 616/716 wasn't good

the wifi wasn't super speedy but i did manage my conference calls without video

free breakfast is poor, and wifi is bad connection.

wifi was slow and not too reliable

the wifi was a bit wonky.

wifi worked and the hotel was clean, smoke free

strong wifi, comfortable bedding, very quiet building, welcoming staff!

wifi could be better, but was workable especially if you turn off video while calling

bad wifi. talked to hotel staff 3 times. nothing gets done, kept ignoring me.

the wifi was fast but not always reliable for video calls

wifi functions but needs an upgrade

is not convenient and scary for kids

breakfast quantity is few that i did not like

great! staff was refilling breakfast items frequently.

offered us early check in for our 10 ninth old baby

breakfast was really helpful if you are traveling with kids

this free wifi is fast enough to stream, so you don't need to pay for the enhanced

comfortable rooms, deliciously relaxing beds, great wifi - will definitely stay there next time too

location, facilities, free water and wifi provided.

i was billed for wifi despite being bonvoy gold - it was corrected easily when i approached the front

pool is quite small

super nice staff, easy check in, late check out, lovely location, convenient for our plans.

beds were so uncomfortable that i and my kids' backs were sore and slept horribly fridge didn't work little board that was to be an end

breakfast is not so great but it was okay due to the pricing , hotel can charge a bit more by

than enough space for both of us, it was also well furnished and had everything you need (small kitchen, iron with table, hairdryer,

breakfast and gym are disappointing.

decent gym if required

they allowed early check in when the room was available

we love the location and the little gym

we had late afternoon flight the next day, and the staff was kind enough to give us a late check out

some of the gym equipment didn’t seem to be working

gym could have been a little better

of a bar can be inconvenient but i was aware in advance and there are plenty of local hostelries

they also had a real coffee bar with specialty coffees available (cappuccino, espresso, etc…)

fantastic gym that has all that’s needed in cardio and weight equipment

she really worked on helping us out with early check in when we arrived

the staff was very helpful and friendly, the hotel is modern and clean and the gym is complete with weights,

the host was accommodating and allowed an early check in

i was provided with an early check in which was very helpful

reception staff, gym and room allowed us to check in earlier

the breakfast is good, too

breakfast was great every day

very central location, with extraordinary staff and a good breakfast. great gym, good wifi.