nice fenced in sitting areas around the clean, up kept pool

pool was clean and clear and very nice, quite deep on one end which was nice for a change

a pool would be nice.

bonus was now they serve free breakfast also which was beyond expectations

hospitality, breakfast, cleanliness

breakfast area is crowded

it was a lunch bag breakfast - but very satisfying - muffin, hardboiled egg, juice, fruit and yogurt - if you did want

free parking right in front of your room. wifi was ok.

good price, good value, comfortable bed, clean, pet-friendly, decent service, good wifi

the price to stay here is very reasonable and an extra $12 to keep the car in a downtown parking garage during the day is totally fine compared to staying somewhere downtown

they allow late check out for a small fee per hour

parking area narrow

staff was really nice the pool was good the location is fine comfortable bed and pillows wifi good

high speed wifi excelent

breakfast was provided in the attached restaurant so we had to choose single item off the menu of 5

breakfast was great staff was excellent

breakfast was amazing

breakfast was fabulous, staff were fabulous, one of my best stays at any hotel quality price wise

then at the end of the day we went to the gym and worked out for at least an hour

are nice and friendly, breakfast is included and there is an indoor pool and gym

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel was a

it was nice, it had an indoor pool and the included breakfast was great!!

no wifi, low light, staff could not communicate properly

bed and pillows were ok wifi working

poor staffing, smelly room, broken fixtures, very slow wifi, long wait for checking out..

nice to sit outside and had good wifi, fridge and microwave

bathroom a bit sketch, wifi not the fastest plastic rose flowers adorning mirror .

wifi worked great

location , fair price, strong wifi , good variety of food for breakfast

staff, free ample parking, quiet and overall great stay

however, the pathways and parking lot was very icy and slippery, could have used a little more salt to avoid slipping

in the room , after he was done i let him out trough the sliding door what leads to the parking lot

rtainly not

super comfy bed and bedding, excellent no-hassle wifi, fully 'wired' room for charging options, tv connectivity/casting

the wifi is not steady.

wifi was great

might encounter some shady characters conducting shady business on your way through the parking, wifi is not stable and not very strong, don t expect much more than light browsing

modern, comfortable apartment with a nice kitchen and washing machine

hotel pleasantly surprised us - it felt like a full apartment, with a washer and dryer and full kitchen

no gym

kitchen had all the utensils and everything was clean

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use it

early check in

late check out which was great because we had a later flight

i used the gym which i had all to myself

extra late check out.

my husband thought there should be a holding bar in shower to prevent slipping.

was an incredibly well appointed apartment with great kitchen, dining room, washing machines, wifi/tv room in addition to spacious bedroom

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

there is no microwave and kitchen stuff or laundry facilities.

spacious accommodation with kitchen, comfortable.

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

the little snack bar available was very handy

it's expensive to use the snack bar located in the lobby

the bar could do better

a bit of the extra that should come with room of that price, no mini bar in room, no restaurant in

everything. spa was amazing!!!

whirl pool jets weren't very strong

pool closed

the pool area was closed, overgrown and full of trash… and some poor souls clearly lived there on a

piece of junk. no pool. no hot tub nothing matches the pictures.

pool was disgusting and not

we loved the bar and our bartender was outstanding he made our evening such a pleasure

the surprise was the wonderful breakfast delivered to the room each morning

the coffee bar in the lobby makes the best coffee - grab one of your way out

the bar area in the lobby is very cute

the nicest, most helpful staff ever! the little cafe and bar was nice to have.

free parking and laundry facilities. staff were friendly and helpful.

plus, the pool and gym were great for the kids

plus, the pool and gym were great for the kids

i liked the free wifi available and the location

wifi is not very good, breakfast selection is very limited

wifi was a bit patchy and went down altogether at one point

fi, breakfast, gym, and map)

the breakfast basket might use some additional substance

staff was extremely friendly and good with kids

free breakfast was amazing

breakfast was generous & we thank you for providing us a wonderful stay

breakfast was a little limited but it hit the spot

excellent and large breakfast

they made a recommendation for a spa nearby and went as far as booking it for us

bathroom a bit small, but excellant spa shower

well thought out and comfortable room and a very good breakfast offering real good quality food and not the cheap rubbish one expects from the

included breakfast was delicious and the espresso drinks offered in the lobby were an upscale and special

wifi was slow early morning coffee, 0600, availability in lobby would have been nice (they do, (+) free wifi and a turndown service too (-)wifi was a big issue (-)had to check out after the first night because the ac and wifi were quite poor (-) technology such as wifi was very inadequate

terrible room service food. couldn't eat it. fantastic staff and property. amazing bed.

no amenities and no room service.

the bar could open a few hours earlier

restaurants and musea, easy access to metro, quiet despite traffic below, fine roof top terrace bar

the wifi in my particular room was unstable

property, great sized suite, very clean, free wifi, and absolutely kind and accommodating staff

in room wifi was very slow. tv connection was unstable.

wifi was a bit hit or miss but that may have been my phone as my partner didn t seem to have

wifi was very sketchy

and size of unit were great wonderful to have washing machine and dryer provided and full kitchen

the apartment-style rooms, complete with kitchen and laundry, are excellent for low-maintenance, light travelers

great location with clean rooms and laundry. ideal for business travel.

small thing- i would recommend putting the laundry soap near the washing machine

this hotel would be ideal for a 20-40 year old couple (no kids) who are looking for an hip, minimalistic hotel in a great location

we had apartment 202 and it was so spacious and comfortable with a full kitchen

central old montreal locarion, good room size, with full size kitchen and utensils, quick response from conceirge

decor was nice. good coffee and coffee machines provided. full size kitchen. king sized bed.

i feel that there were few pans in the kitchen.

very clean, pretty, spacious, loved that the place had it’s own kitchen.

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

wifi functions but needs an upgrade

strong wifi, comfortable bedding, very quiet building, welcoming staff!

the wifi was fast but not always reliable for video calls

bad wifi. talked to hotel staff 3 times. nothing gets done, kept ignoring me.

our room would get a lot of sun light restaurants, gas station and grocery stores are all close laundry is available with 1

for doing laundry

everything was great. great breakfast.

spacious room and good quality furniture. the fitness room.

we liked that there weee ev charging stations for free

the gym is decent for a boutique hotel

near most of the restaurants, and there is an amazing rooftop bar with a great view of the city

gym wasn’t great, heating wasn’t great.

what was really terrific was the rooftop bar for drinks overlooking the st

husband and i fled our four kids to the oasis of the spa and hotel william gray

a bar area would have been njce

the gym had no weights and the bathtub seemed a bit dirty

guest services, housekeeping, pool too small, gym too small, tv partially worked

location cozy breakfast included valet parking large rooms accommodated my late check out

room had a fridge and microwave as well as a bar sink that came in handy

gym and pool facilities were great

the gym is very complete and new, and the pool/spa/sauna were clean and relaxing

perfect location, clean, lovely facilities, lots of entertainment for big kids.

awesome gym

we used the pool and the sauna, which were new, clean and modern

the only problem we had was the wifi in our bedroom. it was hit and miss.

the wifi wasn't super speedy but i did manage my conference calls without video

free breakfast is poor, and wifi is bad connection.

wifi worked and the hotel was clean, smoke free

wifi is terrible and when traveling from abroad that was very inconvenient

i was billed for wifi despite being bonvoy gold - it was corrected easily when i approached the front

location, facilities, free water and wifi provided.

comfortable rooms, deliciously relaxing beds, great wifi - will definitely stay there next time too

this free wifi is fast enough to stream, so you don't need to pay for the enhanced

unfortunately because of covid there was no bar , restaurant , valet or maid service

hotel with an amazing rooftop pool

bar area and roof top pool are very enjoyable spaces

rooftop pool was just perfect

hotel bar did not maximize its potential yet

breakfast was excellent plus we had an evening meal and it was great too

wifi was some slow and unstable in my room

room was large and comfortable, wifi very good

great free wifi

the room was clean and the wifi worked very well

wifi is basically unusable

the free wifi and the cooked breakfast was a pleasant surprise.

wifi was a little spotty

wifi is not accessible

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection in every room

location, room service, wifi

the hotel has the best ambiance and cleanliness. wifi was very good. beds were comfortable.

the wifi is great, can still connect to wifi in the basement but only in s2 not in s3 or

did not appreciate the bed bugs in the rooms and the wifi and the general quality of rooms.

the hotels wifi crashed and they said it was because the bill hadn t been paid

the wifi is horrendous.

wifi was good

bad wifi connection

in the washroom, there was an electrical outlet unattached and hanging away from the wall, the wifi was intermittent,

wifi very poor in room

i had no luck in connecting to their wifi.

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and the location was perfect

very friendly staff, great views, lovely pool and sundeck

- excellent service - spacious room - loved the gym and the outdoor pool

outdoor swimming pool, good location close to center and eating places, and great equipped gym

it was everything clean and new, friendly people. good breakfast, great location

there also needs to be a little more consistency with keeping the water and towel stocked in the gym

very clean, very friendly, nice small gym. fabulous location.

gym was very adequate and had water bottles

gym is small but effective for a decent workout

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

the pool is very small, suitable mostly for kids, also the jetted tub didn't work efficiently and some jets were not working

good location and nice gym/pool

access around the hotel was easy, gym was excellent and with two lift stations, access to floors was brilliant

pool, hot tubs and gym was pleasant

i really enjoyed the bar area

wish the bar opened later

the gym can be better maintained

great gym with excellent range of free weights and new cardio machines

gym could be upgraded a little

kitchenette and washer/dryer machines are much better than expected

location excellent, breakfast was great. staff were very helpful.

the kitchen is super useful if you have a baby. great location and view from the room

wish i had a longer stay to enjoy the gym and pool

location, friendly staff, great facilities spa, pool etc

the wifi was slow and unstable.

the staff was ok, they were not very friendly. they do not have wifi in the lobby.

the wifi was down due to storm

wifi was not available we tried serial times

no wifi? it's 2018.

we had our own spa bath in our very spacious room and it was great

old building, warm and very comfortable, beautiful decor, spa bath was great

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

i think the wifi should be free if you stay there - on some occasions it isn t.

paying for wifi in this day is ridiculous. that should be included with the stay.

having to pay extra for wifi

was excellent except for having to pay for wifi, at this price point it should be included

everything worked out well - free wifi would be a nice touch.

to wifi with my cell phone was initially challenging, but my laptop was fine, which makes me think

free wifi, clean hotel, quiet enough at night and spacious for 2 people

nit get wifi late night

there is a limitation of availale devices for the wifi. that's it.

the room was better than expected. the wifi never drop once. i would stay here again.

1 or 2 of staff in kitchen were angry and not friendly and moving dishes with a lot of

decent gym if required

no iron in room. door seal of bar fridge was loose so didn't close properly.

swimming pool and sauna are great. great location,great kitchen with dish washer!

upper bunk beds are made for kids

the wifi didn t work for me

wifi connection in my room was inconsistent and slow

room was very big, wifi worked well

no information in the room about wifi, restaurant, or any sort of hotel guide

wifi was not working either

breakfast was ready and good enough for the price. gym was good size.

i was pleasantly surprised with the extent of variety in the breakfast offering

stayed 4 nights with 2 small kids, the room is big for all of us

beautiful gym week equipped

would appreciate a noon check-out and breakfast serve until 11 am

the pool wasn't very warm but has a lovely view and kids still enjoyed it

amenities such as breakfast room, gym, pool really added extra values to the hotel

falcilities - especially swimming pool, gym room, laundry room

we loved our suite, the convenience of having a full kitchen

location. kitchenette in room. pool. they allowed early check in.

air conditioner was in the main room and super loudly kids couldn’t sleep and my room was hot and couldn’t open the window because of the crowd

it has a full equipped kitchen and the amenities, specifically gym and laundry room are a plus!

lots of room, super friendly and helpful staff and free laundry.

the hotel provides a free laundry room with four each of washers and dryers

excellent location and very nice large accommodation with kitchen.

wifi was only half strength, but the real issue is probably the internet portal, which is quite

no microwave and poor wifi in the rooms.

wifi was terrible

wifi connection was really the only thing that it was terrible

value for money. clean, and tidy. wifi could be better

a bit of an issue trying to use the display on the treadmill - the wifi to it did not appear to be connected, and could not set up an account on it to track progress

wifi didn't work for the first two days

good wifi for office working

wifi was awful, and the entertainment system was lacking, local tv only, no smart tv, no apps

the view, the big windows and the beds. the free wifi.

i slept like a baby and the kids as well

central location, nice gym and rooftop jacuzzi. excellent breakfast restaurant. friendly staff.

the laundry is too small

clean pool and jacuzzi

the pool is large and absolutely lovely and clean

i like the extra sink outside the bathroom, it is very useful when kids need to wash hands or brush their teeth

with kitchenette was very convenient

about this hotel, location couldn't have been better, staff very helpful, was able to my laundry which was an added bonus

sofa is too small, even the kids complained

was very comfortable, staff was courteous and helpful, kitchenette is very convenient, and location is amazing

staff friendly and helpfull good breakfast clean wifi

better choice's for breakfast. warm food also please!

the room was excellent, the location very central, good gym

the reception area is fun/pretty ~ the roof top bar is great

we also tried a gym room, which was very well equipped

the wifi was very weak and hard to watch tv and use devices.

comfy bed, great wifi, good tv - couldn't have wished for anything more and at a great price too

had a problem to hook on the wifi and there is nobody on the premises to help

wifi down for 1day.

the wifi wasn't working. the double beds were not big enough to fit two adults.

the wifi was okay but could have been better, i know its free but at times it was very very slow and

rooms are large, beds comfortable, wifi good, staff pleasant when engaged with.

each time i return to the hotel, i need to sign in again to the wifi.

wifi is working fine

eventually she asked me to connect to their wifi

fantastic location, incredibly friendly staff, free wifi. beautiful property, unbeatable value.

staff weren t friendly

towels are hard and knotty. wifi is slow

wifi was weak

wifi connection not always so stable.

restaurant, coin laundry on-site

corridors were a little smelly, and the bar and the restaurant was closed on sunday, i had never heard that earlier

boring and dead, bar close early one night

room was well equipped it had a laundry room in it which i didn't expect

offer a room with a laundry machine and kitchenette great for a long stay with kids

so close to. the metro there is a gym and great breakkie front staff was so helpful

let us do a super early check in

spread of breakfast

little bagged breakfast in the morning, and staff were always awesome

there’s also a water dispenser inside the gym, just a few steps from the lobby

would have been nice to bring my breakfast back to our room to finish it and not waste any food.

of restaurants close by the continental breakfast was better than most i’ve come across coin laundry

i used the laundry room (coin laundry) on the first floor two times

the room had everything you needed including kitchen, window that can open with screen

was below average – canned fruits instead of fresh, hot chocolate stock-out on day 2 (sorry kids)

bit noisy in the mornings, patchy wifi, some staff really helpful, others not so much

wifi wasn't strong, cell kept cutting out

bed was comfortable. wifi worked well

the wifi works well but occasionally cuts out.

free wifi so bad. it was low speed, difficult connection.

great that we could do our laundry here as well, for free

cheap laundry service

no laundry provided.

maid service great got laundry done

the gym is a tiny room with two treadmills

dirty, old, uncomfortable. no gym or pool

the carpets were so dirty and gross i was scared to let my kids sit on the floor to put their shoes on

there could have been a pool or hot tub in gym!

the gym was below basic, as well the breakfast, the constructions around the building

quality breakfast

was in a 'studio' room which meant i had a small kitchen which i used for all suppers and most breakfasts

overall would not recommend to a family traveller with kids

it get a little too crowded at the beginning of early breakfast time but otherwise it's great.

was quite and kitchen was equipped

the location is close to chinatown, a block from complexe desjardins, a sneeze away from the pool room if you want cheap snacks, and right across a food hub

the room was fine with a little kitchenette

my room had a fully kitted out kitchenette which would be great for longer stays

only sweets and bakery for breakfast, eggs would be appreciated

breakfast was amazing

there is a communal laundry with a pay system (although minimum spend is $10, but a load of washing is only 2

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

laundry = they had laundry facilities, and supplied the soap and dryer sheets

in addition, the laundry facilities were clean

i was sent by staff all over the building to look in different laundry rooms for one

the host was accommodating and allowed an early check in

parking, plus short stay parking outside reception, luggage storage on request , early check in to one of two rooms, comfortable bedroom and good size bathroom

coffee machine in the room rooms renovated laundry washing by load is good

they allowed early check in when the room was available

to compensate for it, they offered free laundry, which was fine

location may not fit in case you have young kids

super nice staff, easy check in, late check out, lovely location, convenient for our plans.

no utensils in the kitchen, very small sleeping area. no designated parking

we had to ask for a clean bathroom, a clean kitchen and clean towels

street in front, thin walls, noisy neighbours, no reception, bad wifi, shared minimal kitchenette but basically no dishes/tools

room and the kitchen and the bathroom were dirty

clean and simple, with access to kitchen facilities and shared bathroom

the floors in the kitchen- and living room are worn down and could use some cleaning and shining up

kitchen was well equipped

the location was perfect and we had everything we needed in the kitchen

we loved the size of the unit, it was spotlessly clean, great kitchen and layout

there was wifi in the whole hotel as well

hot water only lukewarm and the wifi was bad if more than one of us was using it

wifi was very weak and tv channels limited

breakfast options were very minimal. at least egg could and wifi service could have been better

wifi worked well and the hotel is close to pubic transport

were always helpful and provided an early check in

bottled water and snacks for sale in the lobby, wide variety of offerings at breakfast, great gym

food service at the bar, we were out all day and wanted either room service or grab a quick bite to eat at the lobby

good breakfast, and a lovely pool

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

very poor wifi connection

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

wifi was so bad i couldn't even send emails and there was an extremely loud party in the hotel

great wifi, comfortable bed, nice staff

the wifi lol

the only real issue is that the wifi was a bit slow.

i did not have great wifi reception in my last stay; i was moved to a new room, no questions asked

the wifi was poor.

tv was not set up with wifi, and it was old

the wifi connection could be better. also recommend adding an microwave to room.

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

there is no room service in the evenings/night

the view from the room. breakfast time very limited and i think no room service.

restaurant and bar are fantastic both in the way they look and in the high quality of the food they serve

the gym was well appointed and we used it twice during our stay

some fresh fruit at breakfast.

breakfast was 2 delicious croissants that are seated outside your door each morning

there was shampoo in the bathroom but no little bar soaps to use for the sink

breakfast standard continental but hood start to the day.

the breakfast bar is uninspiring but adequate.

the room service choice and quality was ok ish, not as good as i know from other four seasons

the spa offers a complimentary treatment for tired legs and feet, truly rejuvenating

bathroom had separate shower and bath which i enjoyed, good facilities for making a tea or coffee room service was excellent fast and courteous

hotel was modern, new and very clean. the spa was 5 star experience.

front desk and in bar and restaurant), was friendly, professional, service-oriented and competent

to pay extra for wifi

wifi was spotty

free wifi. i like all expenses included, don't nickel and dime me

was clean, beds were comfortable, bar was good, wifi was solid and easy to connect to netflix, lobby staff was friendly and helpful

2024