the bar was not opened

there's a small bar with pool table and video slots

when we asked they gave us splenda because they didn't have real sugar and then gave us a open bar glass half full of cream

the bar looked like a low getho place

casino inside property outdated windows made it difficult to sleep cause you could hear everything

i had booked for two adults and one kid but i was provided with one double bad which even not

the wifi signal was weak.

need wifi more strong

wifi was very good, was able to do a video call no problem

wifi was great, room was clean, not much else to say really

free parking, great wi-fi, fresh air, clean room, comfy bed, renovated room, design

a swimming pool ! they don’t have one

pool was very dirty

arrived at 8-8:30 and the pool was closed for the night

ben&florentine) - no microwave - gym and pool not accessible for

beautiful pool

the wifi and ac worked well

close to a freeway, mcdonald's next to it, wifi.

room expect to be awaken by the transport truck at 05:30 hrs in the morning since that is there parking space

the location was good right next to a gas bar mcdonalds and a tim hortons

next to a busy freeway but luckily we were sited at the back of the hotel and it was quiet - golf course

piece of junk. no pool. no hot tub nothing matches the pictures.

pool was not open did not have phone in room tv didn't work bathroom was small and gross no extra

pool closed

should be condemned the rooms are very dirty as well as the outside there is no hot tub or pool that is mentioned in the ad there was no toilet paper and when we asked for some was given a

the pool area was closed, overgrown and full of trash… and some poor souls clearly lived there on a

meals too expensive to eat in hotel , gym needed more equipment

gym and very well equipped, great terrasse, bartender guillame was very nice and helpful

they have a nice gym with thread mill, bike, weights, ball and mirror and windows with natural light in

the spa downstairs and the room was amazing!

very nice room, swimming pool and spa... breakfast was very good!

the breakfast is free and excellent

beds comfy, pool was warm, breakfast was good, it was quiet at night, everything was perfect.

some free weights in the gym, a dumb bell rack would have been enough.

great staff and good breakfast

chlorine smell at the lobby coming from the indoor pool

the breakfast was good and we enjoyed it. room service was good. free parking.

very friendly and excellent location. additionally, very delicious breakfast

i liked the free parking and the free breakfast buffet

maker for the breakfast part, warm staff, was a hit with the kids

the parking lot, but anyway it was in construction

the breakfast room was lovely, and the breakfast was very good. self service. as well, the

minimal breakfast choices and 3 eggs for 4 people!

parking is great

breakfast underwhelming. coffee and toast.

look with modern amenities, rooftop terrace, outdoor hot tub

plus, the pool and gym were great for the kids

plus, the pool and gym were great for the kids

free parking and laundry facilities. staff were friendly and helpful.

rtainly not

wifi wasn t connecting well.

the wifi signal is terrible

might encounter some shady characters conducting shady business on your way through the parking, wifi is not stable and not very strong, don t expect much more than light browsing

super comfy bed and bedding, excellent no-hassle wifi, fully 'wired' room for charging options, tv connectivity/casting

wifi was very strong

wifi is extremely

no password for wifi was given upon registration

wifi was ok at night, good in the morning.

staff was very helpful with wifi issues and got me connected

a bit of the extra that should come with room of that price, no mini bar in room, no restaurant in

the staff was super friendly and the little hotel bar was lovely

the little snack bar available was very handy

it's expensive to use the snack bar located in the lobby

everything. spa was amazing!!!

staff was really nice the pool was good the location is fine comfortable bed and pillows wifi good

high speed wifi excelent

attentive staff, great breakfast, clean facility

breakfast was delicious, and it was a full service restaurant with a number of breakfast choices

hotel offers breakfast although the room says it doesn't, at least for us

facilities - pool sauna and gym

at breakfast some kids were touching the food and putting it back.

kids running up and down the hallway

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel was a

the check in staff was friendly, we were not informed that you had to make a reservation for the gym or the pool, which led to not being able to use the facilities on our schedule

they went above and beyond to accommodate her for breakfast

great breakfast buffet great gym/pool helpful staff clean room

staff, very nice and clean facilities, the kids loved the pool and the rooms were very comfortable and neat

freezing pool.

nothing in particular, i almost always book there because the kids love the pool.

location , fair price, strong wifi , good variety of food for breakfast

wifi worked great

over all a good experience room was great and breakfast was superb

location , fair price, strong wifi , good variety of food for breakfast

cleanliness, breakfast

nice fenced in sitting areas around the clean, up kept pool

pool was clean and clear and very nice, quite deep on one end which was nice for a change

hotel provides self-laundry, just pay for the detergent

breakfast was excellent already, but preferred to have some hot meals such as sausage links/patties

good laundry

really clean comfortable room, great breakfast included, parking included, free laundry

we chose this location because it was a more affordable hotel with free parking and free ev charging

clean room and full ac. excellent breakfast

no pool and the cleaning starts to early in the morning (8-8:30 am) and it’s loud

breakfast was good and met the expectations as covid continues

workout center rather small and no pool

hospitality, breakfast, cleanliness

free parking right in front of your room. wifi was ok.

good price, good value, comfortable bed, clean, pet-friendly, decent service, good wifi

friendly staff. very clean. parking. com- fortable bed.

we were in the dark parking lot calling several motels until we found one that had a room available

bear the bridge. parking available. good price. was very clean. no complaints.

wifi was not strong enough for our cell phones and we were on the 6th floor. outdated rooms.

a little thing: wifi was sometimes slowly- especially in the morning and evening

good internet via wifi

wifi is basically unusable

wifi is working but super slow.

bed and pillows were ok wifi working

nice to sit outside and had good wifi, fridge and microwave

poor staffing, smelly room, broken fixtures, very slow wifi, long wait for checking out..

no wifi, low light, staff could not communicate properly

wifi was very poor

breakfast was great and the receptionist very kind, room very clean and a quiet place for a good

breakfast could use some more variety and meat options.

the room was massive and breakfast was good

the free breakfast

breakfast was hot and fresh. room were clean, nice set up. bed was comfy.

good beds, shower and wifi

wifi was a little weak in the rooms. also a lack of plugins to charge devices.

stay with good wifi connection in the rooms and our deluxe room was spacious

bad wifi ; noisy becuase of closing the side door

wifi is terrible

common kitchen stocked and clean

clean and the facilities are great with full kitchen, laundry and i loved my room with ensuite

no toilet accessible in the common kitchen area.

we had use of the entire kitchen , and will make this our go to spot, the next time we are in town

it was a bonus having use of the kitchen, and nice that coffee was provided

the kitchen area had a fairly good sized fridge but was otherwise poorly equipped

room and the kitchen and the bathroom were dirty

we had to ask for a clean bathroom, a clean kitchen and clean towels

no utensils in the kitchen, very small sleeping area. no designated parking

clean and simple, with access to kitchen facilities and shared bathroom

some of the staff were very nice and offered me late check out until 3pm

i was very pleased with my room. strong wifi. all good.

the staff was friendly and wifi was decent.

location, friendly staff, good wifi connection, daily cleaning and changing towels, breakfast included in the price, after

staff was helpful and cleaning was ok. wifi was good.

the speed of the wifi was slow and there was no breakfast

clean, great location and beautiful pool view

the people that can see you in the pool from their window.

excellent breakfast

large comfortable room. good breakfast. great location. super bathroom

pool was too busy and water was dirty.

staff was amazing! free breakfast was excellent!

tub/spa wasn’t working , the tv wasn’t working (no sound), items in the room were broken and

breakfast was fantastic

spa tub was amazing

location was perfect for us and the breakfast a wonderful delightful surprise

the free wifi and the cooked breakfast was a pleasant surprise.

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

rooms and bed, very poor and bad breakfast, wifi connection very weak

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection in every room

wifi is not accessible

wifi was slow early morning coffee, 0600, availability in lobby would have been nice (they do, (+) free wifi and a turndown service too (-)wifi was a big issue (-)had to check out after the first night because the ac and wifi were quite poor (-) technology such as wifi was very inadequate

loved the valet service, room service to help us with beds, water

the bar could open a few hours earlier

tried ordering room service, but had trouble getting through.

the rooftop bar and restaurant were wonderful and the views of montreal and the port were spectacular

such great pressure and a spa like feeling

husband and i fled our four kids to the oasis of the spa and hotel william gray

everything from the spa all the amenities, beautiful room… perfect location

near most of the restaurants, and there is an amazing rooftop bar with a great view of the city

hotel exceeded expectations for business travel and the rooftop bar was an incredible perk- those views and those drinks were superb

nice neighboring bar connected through lobby of hotel, perfect for happy hour or grabbing a snack before dinner

staff were very helpful and friendly-- kids like the breakfast and as a bonus they had a gym and a

nice gym

location cozy breakfast included valet parking large rooms accommodated my late check out

would be nice to have a coffee bar and small snack station available at other times of the day as well , especially the

wifi was really slow lot's of hair in the bathromme

since i was there for work i can say that the wifi was fast enough

the wifi doesn't have security key/ password so connecting to it could be too

connect to wifi

free wifi signal good spa treatments

on bike and had been biking in the rain - they let us store our bikes in the garage, use the laundry to dry our clothes, and gave us soup to warm us up

helpful, lending me a travel adapter and umbrella for my stay, booking taxis and letting me do my laundry

property, great sized suite, very clean, free wifi, and absolutely kind and accommodating staff

in room wifi was very slow. tv connection was unstable.

the wifi in my particular room was unstable

wifi is horrible and there is no space at the right height to work with a computer

wifi was a bit hit or miss but that may have been my phone as my partner didn t seem to have

the bar downstairs was also nice serving drinks, toasts and other snacks to eat

the breakfast basket takes it to the next level of service, it’s the little details like that make

i also really liked breakfast in our

the retro vibe, the location, the record player in the room and breakfast delivered to the room

the surprise was the wonderful breakfast delivered to the room each morning

they made a recommendation for a spa nearby and went as far as booking it for us

the lack of protein in the continental breakfast, i can't go far on a little fruit and a croissant

breakfast was delicious at cafe nelli

well thought out and comfortable room and a very good breakfast offering real good quality food and not the cheap rubbish one expects from the

a spa shower

staff was extremely friendly and good with kids

breakfast was generous & we thank you for providing us a wonderful stay

the breakfast was very nice and michel was always there to attend to anything we needed

breakfast was a little limited but it hit the spot

breakfast was very basic, probably not worth the bother, would rather have the room a bit

wifi is not working properly

wifi worked well and the hotel is close to pubic transport

there was wifi in the whole hotel as well

breakfast options were very minimal. at least egg could and wifi service could have been better

you have wifi and bed, additionally have a really nice and simple breakfast in the room, i guess that's all

is great, staffs are polite and helpful, is great for family with complete set of kitchen, as kids are tend to eat home cook food rather than outside

great location and nice kitchenette. friendly cafe staff.

the front desk and malik from the kitchen was really nice too

toilets can be little higher, too low for kids use. grown-ups have to work with it....

my sister and her two kids also rented a room

advised re washing facilities for laundry but unable to buy detergent on site for one wash of clothes maybe an upselling point for

had kitchen inside the room, was quite big the room and they had laundry station

they say you could be charged if kitchen supplies are not well cleaned after being used

plenty of space for all of us and the kids to move around, also the bathroom was big enough

nice bagels n cream cheese for breakfast

i really liked the fact that they had a good iron and an iron table in the room and also laundry facilities

early check in accommodated

staff is very helpful and the breakfast waffles are amazing

the staff was very helpful and i got to use their gym

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the reception

decor was nice. good coffee and coffee machines provided. full size kitchen. king sized bed.

two comfortable queen beds, a full kitchen and sitting area

central old montreal locarion, good room size, with full size kitchen and utensils, quick response from conceirge

bathrooms really clean and the kitchen had all the necessary to eat or drink

i liked the comfortable bed, kitchen and overall ambience of the building interior

lobby was full of huge buckets of bedding heading to laundry

com said it has 'laundry(paid)' , but it is a paid laundry service which takes 24 hours, not a paid laundry

there’s also a heated pool, a sauna, and a well-equipped fitness center

bottled water and snacks for sale in the lobby, wide variety of offerings at breakfast, great gym

i was taken to a different site after scanning the bar code they provided

wifi was a bit patchy and went down altogether at one point

fi, breakfast, gym, and map)

i liked the free wifi available and the location

wifi is not very good, breakfast selection is very limited

great location, clean rooms, balcony with a city view, good breakfast

comfortable beds, a kitchen including dishwasher and to my biggest surprise a washing machine and dryer in the bathroom

it was wonderful not having to return home with chores to do (laundry)

wanted a room only but i booked a room with kitchenette, laundry facilities and small living room

the lack of towels in the pool area

the staff and breakfast were great

new and modern hotel, walking distance to old montreal, nearby parking not too expensive, good breakfast

breakfast was good, coffee and water was available for free 24/7

were very kind, they gave us a late check out and and the location is so good too

they allowed for early check in and late check out as we were taking the train

great that we could do our laundry here as well, for free

maid service great got laundry done

cheap laundry service

no laundry provided.

the view was beautiful, the pool was clean, the gym was excellent, and the hot tub was a good experience

spaceous rooms, swiming pool (mainly for kids) on the rooftop, very nice after a morning and noon walk / drive through the town

only about 3 feet deep and is an above ground metal pool that is is only slightly bigger than a kitchen table

good location, jacuzzi on the terrace, good gym

the pool is very small, suitable mostly for kids, also the jetted tub didn't work efficiently and some jets were not working

laundry was good to have

would be a bit strange if traveling with kids

having a kitchen and separate sitting area

very nice to have laundry facility in loft

was nice to have a kitchen

slow wifi at times. slow running water for taking a bath and not really hot.

wifi connection was really the only thing that it was terrible

defrost the fridges. upgrade the wifi. slip matts in tubs. danger element for srs.

wifi needs improvement

value for money. clean, and tidy. wifi could be better

is very quirky/cool and my room was very spacious, high ceilings, good work desk and excellent wifi

wifi connection wasn't really good

free breakfast is poor, and wifi is bad connection.

the wifi wasn't super speedy but i did manage my conference calls without video

wifi worked and the hotel was clean, smoke free

wifi functions but needs an upgrade

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

strong wifi, comfortable bedding, very quiet building, welcoming staff!

the wifi was fast but not always reliable for video calls

bad wifi. talked to hotel staff 3 times. nothing gets done, kept ignoring me.

helpful staff, easily accessible laundry room, no charge washers and dryers, great location

a little bit outdated regarding furniture and kitchen facilities, but it was okay not a problem at all , and very

big rooms, full kitchen, clean, comfortable, good location

the 24/7 free gym and laundry was a really nice touch

the kitchen facilities worked very well

great hotel, good sleep super breakfast

i liked the balcony and the breakfast. very friendly and helpful staff.

reception should introduce clients to the laundry and gym services

great room, wonderful breakfast, good laundry facilities, nice courtyard

the sofa bed mattress was fine for the little kids

the hotels wifi crashed and they said it was because the bill hadn t been paid

the wifi is great, can still connect to wifi in the basement but only in s2 not in s3 or

wifi didn t work at all in the hotel

location, room service, wifi

the hotel has the best ambiance and cleanliness. wifi was very good. beds were comfortable.

couple at the front desk was awfully nice, it was affordable, we had cable and wifi

poor wifi connection

hotel is a bit outdated, wifi did not work that well, rooms are fairly small.

great location! staff is very friendly, wifi works perfectly.

of soap), no air conditioning , no wake-up service and very poor wifi

wifi password changes everyday, gym closed, delivery-person comes in without talking to reception

wifi speeds seem okay, they could use another provider for faster speeds

not even writing clearly the wifi password and rude when someone ask about it

i had to call reception every day to get a new wifi password

the rooms are spacious and the wifi is reliable, enhancing the overall experience

early check in, helpful staff. the bed seemed clean.

the wifi connection wasn't good.

wifi was fast, there were plenty of options in the grab and go breakfast and they had a lovely

was perfect, except the wifi

ss than 5 min from subway

wifi was strong

comfortable rooms, deliciously relaxing beds, great wifi - will definitely stay there next time too

location, facilities, free water and wifi provided.

i was billed for wifi despite being bonvoy gold - it was corrected easily when i approached the front

this free wifi is fast enough to stream, so you don't need to pay for the enhanced

location, the kids loved the pool food was great

they also had a real coffee bar with specialty coffees available (cappuccino, espresso, etc…)

staff, location, room with the nice view of the city, gym facilities, restaurants around the hotel

fantastic gym that has all that’s needed in cardio and weight equipment

inconvenient, however, staff was very accommodating and helpful, walked up and let me into the gym

gym was locked due to undefined reasons could not get out of parking lot as the parking ticket was

thin wall can hear the next room talking(kids yelling at 12am)

friendly staff and in-house breakfast and free non-alcoholic drinks (hot chocolate, coffee, orange juice, water etc) really did

the windows open too low small kids could fall out

breakfast selection was decent and plentiful, staff very friendly and helpful.

breakfast was really helpful if you are traveling with kids

it was uncomfortable for my young kids

the gym is a bit small, but it has the main equipment

large room, including a kitchen, large bathroom, lot of space, cosy feeling, decoration rather modern, good wifi, overall

absolutely amazing breakfast and amazing croissants. gym was great too.

i thought the option of bunk beds was interesting since i was travelling with my 3 kids but they were cot sized uppers and there was no extra space to move around the room

super nice staff, easy check in, late check out, lovely location, convenient for our plans.

a bit of noise from the people in the street. no laundry.

location next to a bar a strip club and kebab house - a good night out without having to travel far

location may not fit in case you have young kids

gym could have been a little better

gave snacks at check-in, the cereal bar was really good

the free wifi was surprisingly good

wifi was bad

old outdated rooms, wifi password didn't work. staff is friendly and prifessional

wifi was very spotty and we couldn't connect most of the time. kettle didn't work for us.

wifi was unstable. got itchy skin under the blankets so felt like they were kind of dirty.