early check in and late check out

early check in and late check out

they did an early check in and accommodated me with anything i might have needed, room was very clean, fresh

i had been on the road all day and needed a place to stay. there was wifi, a bed, and a shower.

2 nights in a row, the hotel wifi was completely down

wifi was failed

wifi kept cutting out

tv satellite didn't work. but at least wifi was working.

wifi didn't work, they had drama fight right when we arrived

don't have breakfast and and pool

out in parking lot, the cheapest soap, towels, tv channels were blurry, bad reception, swimming pool was greener than shrek (disgusting looking), no water machines on premisses, graffitiy on

pool and area were filthy

website said pool was open, upon arrival, was informed that pool was closed

location was perfect,there's a nice swimming pool and dennis is right next door as is the gas

no towels at the pool we waited over an hour no towels we walked up to our room dripping water

didn't like restaurants close too early and bar ,,,when you check in i got king bed on booking com when in hotel guys was so rude it's wasnot

evening shift my first day (makes sense after gm interaction) -horrible blinding bright light in gym -no windows in gym -pool was closed with no warning -windows don’t open for fresh air even

hotel has a nice pool, bar area, workout room

clean, comfy beds, bar with outside seating was nice.

they accommodated our early check in an gave us some local business recommendations

there were ants everywhere. no free wifi, no cream or sugar with cofee,very thin covers.

clean room, nice mattress, nice stuff ,close to nice areas arround, good wifi

the room was clean, good wifi and hot shower

the wifi could have been better.

wifi very slow and choppy

was dated on the outside, and i had to pay extra money for a late check out very

i didnt like was that the tiles of our room floor were loose and the washer in the laundry was not working

that breakfast wasn't longer until 10am

the great customer service. the spa was also nice and the room is warm

laundry was very expensive

the restaurant and lobby bar looked nice; wish the hours were 'normal' as we would have liked to enjoy those

the pool could be bigger

pool water is a little bit dirty,its acceptable maybe because we came to early too,so nobody clean

gym

pool & adult jacuzzi was filled with kids

a truck driver,i stayed over weekend,they have a lot of parking,it’s quiet at nights,and my room was clean it was looked like

very disappointing that the small pool had around 30 people in and around 30 people just sitting out side of it, someone was playing

lobby, rooms, laundry facility, outside

pool and spa

pool was to small

will never stay anywhere else this is the best stay hands downud83eudd70ud83eudd70 breakfast was also amazing better than what i expected especially the omelette and the make

diy laundry machines

early check in

liked that i was told they did early check ins

they accept early check in.

the front desk was not willing to accommodate to an early check in so we went elsewhere.

location, they have frigde and microwave, free wifi, good tv. bed was comfortable. quiet.

breakfast and clean rooms

lack lighting on bed sides. cannot take breakfast to room.

my friend & i went for a swim in the pool at 8:10 am, i asked for 2 towels

breakfast

the landscape and pool area was gorgeous

off the freeway and next to stores and fast food, very clean room , the pool looked very clean , very firm bed i loved

pool closed

was expecting breakfast but all they had was ding dongs, packaged oatmeal and a granola bar, i was a little

but twinkies and coffee is not a breakfast

very little breakfast

laundry mat only has 2 washers

clean room soft bed smart tv lets you connect to your services and have a-laundry roo

laundry room, lots of restaurants near by.

had laundry facilities & location close to everything

location,clean, had laundry room

when i was checking out a lady in the lobby was complaining about the gym equipment not working and i also heard another couple complaining about their key card not

great staff and peaceful location. great breakfast as well. the nicest staff.

the complimentary breakfast was convenient and adequate

clear on whether gym was still closed because of l

the pool is great, and the breakfast is delicious.

had to request the utensils for the kitchen

him, also and we had to find a place for my husband to recover that was quiet and clean, and had kitchen facilities so i could be with him

the room was clean and tidy with a small kitchen and fridge

for instance the laundry is still $3

laundry area badly maintained, many machines out of service

swimming pool is very close to the rooms

pool, but it was not open.

the pool was open and clean. it was a refreshing change.

breakfast was not served or close too early

machine needs to be fixed and the free breakfast and coffee could be started way earlier for us but i would guess the average person gets

the continental breakfast was a joke along with their watered down coffee

vibe, loud tenants, no breakfast, rules like no visitors, only 2 pillows and paper thin blanket

the complimentary breakfast was nice

was close to many restraunts, the pool was nice, with a spa, had a good refrigerator & microvave and flat screen tv

kids love the pool and hot tub.clean rooms .friendly staff.

pool closed due to covid-19 reef roof just doing their job, but it still sucks...

and maria were very accommodating with my early check in to get ready for a family wedding

that the pool was still closed n we cud not enjoy that awesome pool n jacuzzi.

they also gave us the late check out

in the morning my husband called the front desk and asked for a late check out no problem once again

there were two dryers and one washing machine not working in the laundry area

the kitchen.

kitchen and full size fridge are my favorite things

wish there was more room for the breakfast room.

new clean & quiet. great location & breakfast was great as well.

the breakfast is really appreciated, but lacking in variety and somewhat on flavor

fitness room was larger than expected and had all we needed

and parking perfect, very quiet, staff very professional and kind, breakfast perfect variety ( not too much and not too little), room clean and spacious

quiet clean and the spa tub

the spa is pretty cool and the ice machine and arm along with the great hospitality is very convenient

easy to find and i loved the spa in the room

staff was very accommodating and the spa tub in our room helped me to relax more than i have in a while

how the staff recommended a better spa room for our stay

there was a pool

breakfast was great

i love staying here. rooms are clean the breakfast is great.

they have a parking spot for large trucks and trailers which i reserve so that when i

pool was very, very small. pictures were deceiving. also, no lounge chairs ...

superb wifi and breakfast quite good but probably could be more varieties each different days

the wifi signal could have been stronger

everyday need updates for using wifi. i think not necessary for everyday.

wifi was down at check in

wifi speed was acceptable

they have pool, directv cables

i was happy to do my laundry. nice laundry facility on the property. room was decent.

had the spa room it was great definitely will stay there again and it was affordable compared to other

staff, pool, laundry room, flexible when needed more time to exit

pool and the cats

there were no bar soap but replaced with extra body wash at request

elevator broke mid stay, so imagine going up the 4 flights of stairs with 3 kids

mini bar with microwave

pool and big rooms

internet connection, no tv in the room, extremely dirt common areas, no pool, no gym, no spa as promised at booking

pool is closed, construction happening in the rear of the parking lot

when i first booked the hotel online it said it had pool and breakfast available at the hotel, then when we first arrived it came to our attention that

the pool area did not look inviting

no pool or breakfast

they did give us a late check out

the pool was under construction

pool was not heated and jacuzzi was .not working

overall location, staff and breakfast was good.

it was beautiful, the pool was too cold

i called the night before to get an early check in

fitness room was out of order (probably not yet functional because it is a new place)

it was gated. and the ladies that serve the breakfast very hospitable.

there’s a little fitness centre as well, and who couldn’t love the amazing view of snow capped mountains from the

they have people living in the rooms these people keep their laundry in garbage bags outside their rooms

everything was great except the breakfast!

shampoo / conditioner / body wash (so i don't have to bring my own), strong hairdryer, 24hr gym, iron & ironing board

breakfast was excellent. i liked the variety and selections!

very clean, complimentary water when we came in. breakfast was awesome!

breakfast was not just great but very accomadating.

people at the pool were noisy, i could hear, and my room was on the 5th floor

staff and electric outlets. great wifi

also, wifi did not work

bathroom door and dog in pool,

room service was only upon request

good healthy breakfast. very comfortable bed.

, the pool wasn’t ready

also a variety of breakfast options and great taste

the breakfast was amazing with a variety of options and the staff was great

my kids enjoyed our stay here. it’s very clean and the staff is very helpful and friendly.

my family didn’t feel welcome and even my kids ask why she gave us attitude when she came to check the water and it was literally spitting

good breakfast options

nice hotel suites and kitchen

breakfast was included

super clean, good breakfast, really nice staff

did not use the breakfast option

the wifi was poor

wifi

week internet service wifi is offered but had trouble getting good service.

the wifi and all appliances in the room worked well

the wifi signal and the breakfast

breakfast was awesome

i enjoyed the piano and free breakfast

clean and nice and the breakfast was very good with a huge assortment of food

pool

hotel offers amenities like a pool, gym, or a vending machine which did help accommodate the stay giving it a more relaxing and

the laundry facilities don't always work.

close to airport. pretty pool area. comfy lobby. nice breakfast.

staff day prior and 2 hours before asking for a early check in due to my situation

courteous shuttle for airport available on demand

pool area was like a mini park, beautiful

that was really annoying because my kids were present and of course they couldn’t watch cartoons like they wanted

the pool wasn’t heated

free breakfast, nice staff and importantly cleanliness

when i used the gym facility it was dirty and gross,the trash had been piled up in a big stalk

staff, breakfast and the rooms themselves were all above average.

the location was convenient and safe. and the spa bath was relaxing.

the pool is closed

layout was kinda neat, had pool and hot tub that was nice and clean

wouldn’t say the property in general, but the room i request was the king suit + spa

spa in room

great place very accommodating great prices and reasonable early check in rates.

big bathroom with spa tub, we didn't use though

the excellent jets in the massage spa tub

extra fot the spa and the jets didnt even work no compensation for that and also the remote didnt work and the

we were not able to use the spa in bathroom because of the blood on curtain and fears of covid 19 contamination

dirty pool

kids should be required to have an adult

i have kids and i try to respect other guests but kids will be kids and they are 1 and 3 years old

the spa and pool heater was not working yet when we asked if either was open, we were told

to get the kids away to swim and the pool was out of order

full kitchen and 2 separate bedroom

roaches in the kitchen

room wich hat kitchen did not provide any utensils or supplies

the kitchen

nothing to use in the kitchen. no tissues. no cups in the bathroom. no coffee maker in room.

staff was accommodating in getting me an early check in

$30 early check in and they decided to charge my card the next day for a whole other night

in the new room, the wifi doesn t work

wifi internet was a little spotty, but manageable

cellular connection, wifi doesnt work

free wifi

i also couldn't login to the free wifi

the pool and hot tub were very lovely

airport shuttle was a wonderful perk, especially for a 5:00 am flight

breakfast was good

beds, fridge and microwave, vending machines, early check in after long flight, restaurant across the car park

proximity to denny's sports bar and restaurant and shuttle service to ontario airport.

complimentary breakfast was amazing

didn?t have towels available at the pool and the hot tub was out of order

no towels, people smoking weed by the pool, loud neighbors, angry waffle line.

rather than a complain but arrows or directions as to where to find certain amenities or the breakfast room instead of getting lost in between buildings

was great my kids loved it the staff was great angie and harry at the front desk when i checked in an out was

no in room wifi

wifi connection

wifi was out in all rooms

wifi did not reach room, and 3 different ice machines on two different floors did not work.

wifi available had trouble w/my online meetings

kitchen corner could be improved with some silverware

my only wish was that the breakfast hours were longer

could have used a bigger trash can for the kitchen nook

breakfast could be better

the room was a studio with a kitchenette. comfortable bed. good desk to work at.

the wifi works well

is no wifi when i stayed there so i just use my iphone

wifi signal was very poor.

wifi is on a code and only works for one device per person

fewer amenities than a chain hotel. wifi was a bit of a challenge to connect to.

sandpaper towels, no coffee machine, no phone, had to ask for wifi

wifi is too slow,not working very well

access in and out and the ease of parking. the free wifi.

property advertises cable and wifi but i had no wifi, the tv channels had no signal most of the time and management didnt care to

the king bedroom was roomy. the bed was comfy. has refrigerator & microwave. free wifi.

i didnt like that the pool wasnt open yet. then the sound of the traffic.

the pool closes to early maybe if check at 130over

felt safe, comfortable and felt very relaxed after my stay. happy for late check out. thank you!

i liked everything about it, especially the pool, because my daughter learned how to swim.

the pool was nice room was clean

i also really appreciated the breakfast bag and coffee/juices they offered in the morning

complementary breakfast, and cleanliness

fairly clean, pool with jacuzzi and decent breakffast.

cleaniless, breakfast, pool

the pool, the jacuzzi didn't work

room, breakfast, staff friendliness

pool was closed on monday

breakfast is always good, and the staff are amazing and friendly.

helpful staff; complimentary cab to and from airport; breakfast and pool

pool not in order which is specifically why we chose this hotel

poor wifi

the wifi was not working during my stay.

the outside furniture is very worn down, the wifi never works, have the right amount of towels.

manager came to help me connect my laptop to the wifi because i was having a hard time

clean, free breakfast, parking, pool, and free wifi and close to a bunch of eateries, perfect

staff is the best so helpful clean & quiet. pool was excellent stayed 2 days

didn’t provide towels at the pool and when i went to the lobby for clean towels to use after my shower, they would not provide

breakfast was very sparse

agoda the prices are so affordable and this hotel is very very great they even have breakfast is worth

how refreshing the water felt in the pool..

one of the first, was the late opening of the laundry room at nine am, and it's early closing at eight pm

i needed a place to stay with my young kids and booked online

nearest one can get to pasadena without pawning your kids

free parking and wifi

due to covid a lot of the and vanities such as the gym, pool, and bar area were closed.

bar and music was also on point

i didn t know there s no room service and the cafe or restaurant was more like a 7-11 pit stop

near airport easy parking lot of restaurants and shops nearby

very close to my event. breakfast was delicious

initially came with my family to get away and for my kids to swim in the pool but it was shut down for inspection

everything was awesome especially the breakfast thank so very much i appreciate it

closed and unfortunately there is no breakfast supplement because of covid but that's pretty standard everywhere

pool and spa are still

the complementary breakfast.

excellent shuttle service and super helpful front desk

two hours for room when had already requested early check in

this was such a pain to have to go all the way to the kitchen area to get ice out of the soda machine

be a little more welcoming and smile, everyone was just almost unhappy to be there aside from the kitchen breakfast crew they were upbeat

the breakfast was full of variety, and they had greek yogurt

so was the laundry facility

the kitchenette was the best

nice place with nice breakfast, new facility, small kitchen with large refrigerator,

they need more variety for breakfast. need chocolate milk

the pool and spa area were also very relaxing

propty was nice and pool area had good view of hills

that pool not being open

the pool area looked clean but we didn't swim and fun fact it's surrounded by plumeria and hibiscus

the pool was nice also

a suite, no fridge, cheap iron, no wifi provided, no breakfast, booking a room for 2 and only receiving 1 towel set, being on a no

stay here once month. love this place. spacious rooms.. fast wifi. tv has selection.

one of my favorite places to stay. staff is extraordinary. fast easy wifi. adequate tv.

free wifi is available

a mini fridge is always nice especially since i traveled with my kids and had to keep milk

have there breakfast, the person at the desk always greets me with a smile and tells me hello how are you

room for a budget hotel, tea and coffee facilities in the room, free parking on site, plunge pool on site (didn't use as we arrived at 11pm just for a stopover and

more breakfast options would be nice.

the problem is it says breakfast included in price

it was a little noisy on saturday night. breakfast could be a little better also.

included breakfast was very poor

our kids loved the basketball court and pool and our entire family enjoyed the bbq’d area

time staying at this hotel, and the pool was not what we're are used to, we brought our grandchildren and they like slides

the kitchenette is great for extended

small breakfast lobby. it was crowded with just a few people

fun breakfast in to go bags (due to covid) that was yummy

breakfast was the best couldn't have it any better would love to go back

staff were lovely, gym was great

hot tub wasn't super clean and needed more bins in the pool area, but otherwise nothing

when my kids asked for a blanket, the receptionist gave off a bad vibe, making the experience uncomfortable