wifi is not only slow, at times none existent, but if you book more then one day, you need to go to

is no wifi when i stayed there so i just use my iphone

wifi connection was bad.

fewer amenities than a chain hotel. wifi was a bit of a challenge to connect to.

good amenities in room - soap, shampoo, directv, free wifi, blow dryer, microwave, apartment fridge, shower curtain had the arched rod for extra elbow

the suite was comfortable and i liked having a small kitchen area to prepare simple meals

breakfast could be better

spotless, well-maintained. nice, efficient proprietors. convenient location. good breakfast.

they have a breakfast room that was a nice touch too and the overall experience was very pleasant

complimentary breakfast

i needed a place to stay with my young kids and booked online

nearest one can get to pasadena without pawning your kids

one of the first, was the late opening of the laundry room at nine am, and it's early closing at eight pm

clean and nice and the breakfast was very good with a huge assortment of food

it was very clean and quiet slept like a baby will come back again breakfast was excellent

only disappointment was pool was freezing and the pool was a criteria to stay there

the outside restroom by the pool was locked .

room had a couple defects (curtain rod was broken off for example) and the pool was not very clean

more breakfast options would be nice.

didn't have breakfast because l didn't have table and chairs to sit down and regarding the location, it's in

there was no pool and breakfast was continental, no waffles just muffins.

did not like that breakfast was served and that the wading pool they have is not cleaned, it is all close to the

upkeep.. no breakfast'

comfy bed,great kitchenette!

the staff was so welcoming every morning loved that they had a laundry facility

they have a super nice pool, but that's closed due to covid

breakfast is ok. pool is ok and the rooms are ok.

all loved the room layout and the fact that it had just about everything but the kitchen stove all so wonderfully set up that it didn’t at all feel cramped even for our family of

wish the breakfast was a lot better. would have liked a microwave in the room.

didn't eat breakfast at the location

breakfast was very sparse

pool area, location and easy access to dinning and shopping

the orange juice machine at breakfast was not working.

there was even a few kids play facilities in the same parking lot

requested an early check in at 1 p

that the pool was still closed n we cud not enjoy that awesome pool n jacuzzi.

the pool looks like it's not been cleaned for awhile

pool closed due to covid-19 reef roof just doing their job, but it still sucks...

we were told they were still doing laundry

beds need improvement, laundry room needs attention, most of the dryers were broke & could not use, the front desk needs

staff was mostly busy cleaning laundry and out of office

him, also and we had to find a place for my husband to recover that was quiet and clean, and had kitchen facilities so i could be with him

and laundry room

great staff and peaceful location. great breakfast as well. the nicest staff.

when i was checking out a lady in the lobby was complaining about the gym equipment not working and i also heard another couple complaining about their key card not

their complimentary breakfast was amazing, they offered hot omelettes, eggs benedicts, pancakes & french toast

excellent location, comfortable and quiet. great breakfast. will return.

the breakfast menu was awesome

had laundry facilities & location close to everything

laundrymat

location,clean, had laundry room

clean room soft bed smart tv lets you connect to your services and have a-laundry roo

not enough laundry machines on site.

staff and electric outlets. great wifi

also, wifi did not work

bathroom door and dog in pool,

was great breakfast, pool , employees were fantastic

great location spent 2 days and no room service and food took long time to be cooked

breakfast was excellent. i liked the variety and selections!

the pool area is a little small and not that inviting. just the basic.

breakfast was not just great but very accomadating.

breakfast was better than expected and the ease of on and off freeway ramps was great

near many places to eat and shop. rooms come with breakfast.

i liked the fact that the gym and swimming pool where open.

the pool was under construction

enjoyed our stay and used the pool area on our last day when the weather warmed up

pool was a bit dirty

nice breakfast. gym equipment was in good shape.

big bathroom with spa tub, we didn't use though

location of hotel room parking and pool was great

booked the room for the spa bath

everything spa bath the bed the room great 4 the prise

it is convenient to west covina and covina. there is a pool. the king bed was very comfortable.

property is under renovation pool and spa closed room was clean and comfortable

the pool and jacuzzi available

coffee packet for 2 people the second day and flavored creamers would be a nice addition to the breakfast area

great customer service. breakfast was amazing, lots of choices. big rooms and very clean.

attentive staff, clean which is huge for me!!! kids played in pool and our room was perfect!

spa bathtub ud83dudec1 was very dirty parts looks like it hadn't been cleaned in months

good value for the money loved the spa room.

was expecting a breakfast

then i went to use the guest laundry which was a washer and dryer set out on the patio and covered in dirt from being outside

shower turn on handle was falling off the wall and shower did not have hot water coming out, spa tub jet was dirty dirty, and shower head in spa tub sprayed every where across bathroom, there

it had everything i needed, including free wifi

wifi was a bit slow and went off a couple times, and the vending machines weren't taking my money

so i didn't and that is why the wifi answers were marked not applicable

liked the free wifi and tv

only thing i will say is that it was hard to get into the wifi

no swimming pool

there was no pool rooms are super small and the sheets did not seem clean

checkout day and we extended our stay one more day, the management charged us another $25 as an early check in fee even though we didn't checkout from our first day there

lot and said she made a mistake and that if i wanted to stay i would need to lay extra for early check in

no pool

i highly recommend this hotel, not only for the good parking, great pool area, big rooms, and great facilities, but for its amazing staff

also, i loved the gym although there isn’t too many equipment but it gets the job done

the place was quiet and clean. i loved their jacuzzi and pool.

it was clean the staff were nice and it had a pool

think a short guide or someone to tell us how to use the pool and gym room would’ve been nice

location, courtyard to smoke, menu items, clean!, the pool was lovely, staff are friendly.

the bistro, bar and starbucks was very convenient

we ud83eude77 our room service ladies!

room was small n i felt like i kept bumping into my kids everytime i walked by to go to restroom its really snug for a 2 queen bed the rooms were clean

my kids love the pool area they have restrooms n towels outside very convenient n there's a bar n starbucks right inside were u can sit in a boot n watch them if u choose to besides the room

the picture of the pool is not really the property's pool and the decent-looking rooms shown in the pictures were

pool and area were filthy

no swimming pool

was rude and unprofessional and pool was disgustingly dirty

out in parking lot, the cheapest soap, towels, tv channels were blurry, bad reception, swimming pool was greener than shrek (disgusting looking), no water machines on premisses, graffitiy on

nice to have a kitchen that had supplies to cook if needed providing dishwasher and a 2-burner stove

laundry is also convenient

were very accommodating as we needed early check in and late check out

suite's well-appointed kitchenette could benefit from the addition of a small table and a couple of chairs

the fitness center was better than anticipated and had good equipment

was no breakfast

no breakfast at this hotel. friendly staff and clean rooms.

hotel doesn’t offers breakfast

we if like to have some coffee ☕️ or light breakfast. larger size towels.

the breakfast wasn't what i expected. but the coffee was good

is no coin exchange machine in the laundry room

rooms very loud neighbors kids running everywhere not a good area smelly room dirty room scary

bummed the gym was not available on-site.

fortunately i had brought my gym bag where i keep my sundries and used my own wash

great value for your money! great staff, breakfast, and room was perfect! we’ll return.

on site restaurant and bar with a nice vibe and beautiful outdoor balcony seating

not a huge deal but i wish they had a heated pool

vita italian bar and grill

pool closes to early!

the pool could be bigger

spa tub

bed, hot shower, good size room, pool, secluded location, and plenty of food locations to choose from

pool and hot tub outside

the pool area looked clean but we didn't swim and fun fact it's surrounded by plumeria and hibiscus

the pool was nice also

pool was clean

pool is very dirty,no breakfast,roaches in my room,mildew in the bathroom,the bed comforter was

pool was nice but small

pool was dirty

was really super hot so we got in the pool and we were the only ones in there so that was nice

pool is disgusting the filter didn't work the man told us we had to use it like that anyway and the

the place was clean. wifi actually worked. free parking and easy access.

days and had no wifi for three

days

was great stayed seven

the wifi was easy to connect and strong signal

met all our requests. pool & hot tub clean. front desk people very polite and helpful.

early check in

the pool was a little dirty. it needed to be cleaned.

staff was very helpful and accommodating my kids love the pool and breakfast is very convenient i would stay here

beds the pool microwave

wifi works great to stream mcu

wifi worked in general, perhaps needs to be reconfigured for stronger signal and to allow vpn

ac/heater wasn't working properly and a slight issue with wifi for a day

facilities in the room to do some work - a desk, wifi, espresso machine with coffee provided useful when working overnight :) good selection of

no free drinking water provided lots of question needed to provide before use free wifi

because of staff doing laundry

1 laundry staff runs the entire facility (also act as front desk clerk) after 10pm

laundry facilities

breakfast needs quality coffee. location of hotel is good.

suspended breakfast

the privacy of the room the cleanliness the gym and breakfast was good.

staff exceeded expectations by bringing out an early breakfast when our wrestling team had to get an early start

they even still kept the breakfast going just set up differently following the rules with the covid-19

spacious clean room, great breakfast

the room was big, clean, breakfast was real! the staff was present and patient

fully stocked kitchen

breakfast was good

amount of space with living room and kitchen area

the area, clean rooms, kitchen.

kitchen

location great. no breakfast due to covid

no clean room no front desk staff they do laundry nod minute and front desk next yet.

there was no machine to exchange dollars to coins in the laundry room.

the little kitchen was nice. great area. great room.

of restaurants near by as well the price is worth it for what you get a big fridge and a small kitchen stove

wifi, slow internet

the room was also very clean and comfortable, wifi was fast

it was a shame there is no bar and the wifi isn t very good

sitting at the pool, you pick up wifi from the next door hotel, which then you can't use as it can't verify your room # and name,

the pool hours ending so early

nice breakfast complimentary. free wifi. free parking. quiet room, clean.

room rate, breakfast with all options, location, free ample parking, wifi, swimming pool, main lobby, place to work, talk and move around at the main and central

no wifi which was a bit annoying

were very welcoming, room was good, comfortable bed, decent shower, non scratchy towels, wifi and tv were fine, bar staff very friendly and drinks reception good

wifi is still awful

pool pictures were quite misleading in booking.com

plus they gave us the room next to the gym and there was noise all night

the complimentary breakfast is always delicious with a good variety to choose from

breakfast sucks and the rate of room was expensive due too the no use of pool jacuzzi or gym

gym closed

wifi could not be connected on 2nd night

comfy beds , close distance to the metro line, good wifi signal

one was decommissioned the business/office center didn t work, had to pay for wifi

one example: wearing white gym socks in the room and my socks became black because the carpet was so dirty

the food was very good, staff friendly and helpful. free parking.

they did an early check in and accommodated me with anything i might have needed, room was very clean, fresh

location, spacious, clean, staff, breakfast.

clean rooms and quiet. good breakfast. friendly staff.

great little hidden gem.. good price, good breakfast, nice pool.. nice location

great little hidden gem.. good price, good breakfast, nice pool.. nice location

, accommodating staff, pool attractive & well-maintained

early check in and late check out

early check in and late check out

wifi was down

wifi was completely unusable for work

wifi was way too slow to be of any use

wifi service is bad!

bathroom was still dirty with someone else's hair in the tub, towels were extremely small, no wifi, and no

the tv in the room was good quality. the wifi is easy to connect to.

everyday need updates for using wifi. i think not necessary for everyday.

wifi was down at check in

the wifi signal could have been stronger

superb wifi and breakfast quite good but probably could be more varieties each different days

very nice staff, however, wifi was unsecured, which probably wasn't the best thing.

wifi didn't work, they had drama fight right when we arrived

2 nights in a row, the hotel wifi was completely down

did not use the wifi. the breakfast was much better than i expected.

value for the money, clean, comfortable, free wifi, free parking, free breakfast

like that they had pool and alot parking light up

no towels at the pool we waited over an hour no towels we walked up to our room dripping water

no towels in the pool area, had to go to front desk and request for pool towels

close to food outlets, small but good gym with towels available,

hotel has a nice pool, bar area, workout room

very quiet and clean! breakfast was good and the lady making it was great

i stayed there during the covid-19 pandemic, lots of the facilities were available such as pool, breakfast buffet etc

the pool, the jacuzzi didn't work

breakfast was great

staff, yummy breakfast, great facilities, our room was comfortable clean tidy and bed was nice comfortable also

stayed for over a week and this location is safe , the pool is nice never crowded, and the staff was helpful

laundry machines were not attached to key card / bill

the pool was nice but the 2 young children got bad scrapes on their their feet due to the rough floor

it had a pool and it already had usb ports, it was near convenient store.

it had a laundry room on site

i had been on the road all day and needed a place to stay. there was wifi, a bed, and a shower.

bed was really comfy, the mirror gave it an elegant touch and free wifi & cable and ac was working perfect

fast and free wifi was wonderful

there were ants everywhere. no free wifi, no cream or sugar with cofee,very thin covers.

good wifi and close to where i needed to be.

clean room, nice mattress, nice stuff ,close to nice areas arround, good wifi

second room that we order had a small kitchen which appliances did not work so we had to reset stove top all the time if used tv was not

the hot water knob in kitchen sink did not come on.

kitchen was very cute

location and late check out policy

pool was closed

were traveling from utah and texas for a funeral, had been driving for along time with kids and had many issues getting into our rooms many times

of the neighborhood where people are living, so this is more of a senior citizen resort with a pool and less like an hotel

i enjoyed relaxing at the pool

also the breakfast, pool and workout center is closed due to the pandemic

they accommodated our early check in an gave us some local business recommendations

facilities- self service laundry and gym

no free breakfast

cleanliness and ev charging

the gym was 50% not functional

the laundry room was good.

the wifi was slow

stly wifi) were available

there was wifi, but it was very weak, we didn't make it down to try the breakfast

wifi didna

the room was quite comfortable and all facilities that we needed

i could hear kids next door on on the hall way

could have been housekeeping folks doing laundry 8-9 am

room locates above the laundry and machine room, which made a very loud noise at midnight and we couldn’t get any real

breakfast!!!! bed was so comfy and room was spacious and very clean. staff was very welcoming.

breakfast is a little simple . if more kinds for asian is better

pool closed, no cups for milk & no whipped cream for waffles.

it was very clean, the staff was friendly and helpful. arlene made a great breakfast each day.

there was no breakfast available regarding the virus

great breakfast. comfy bed. large room. friendly staff and service.

breakfast was very good. room was very clean and tidy. parking with satisfaction.

site laundry facility ,quiet ,location is great 60 and 605 easy access,gas stations

that they have space to park my truck and trailer

like the fact that you can park up a semi truck there it's close to family that's around the

night front desk employee sexually assaulted my girlfriend while she was doing our laundry in the wash room

the customer service and the room was clean and they gave laundry service

comfortable rooms and lovely spa pool

pool and jacuzzi on-site

clean, efficient, nice breakfast, had a wonderful swimming pool

pool and hot tub clean

the breakfast was good and plentiful

boiled eggs available for breakfast

the hotel , changing the sheets every day, good quality of the bad, politeness of stafe, standard breakfast, good location , close to the shopping malls , short distance to the down town la

the place is excellent the staff checking inn breakfast in morning

breakfast was lean, but good

ice machine is the best with this heat and the breakfast isn't to chabby

g laundry) which was handy as we were on a road trip easy to access from the

the pool was great for hanging our or doing a few laps

my family and i enjoyed the breakfast and the pool

stay, we really enjoyed the pool and breakfast every morning

the room was nice & clean. breakfast was great if you have kids!

they don't hassle you for late check out either

i slept well and the management was tolerate of my late check out.

jus vary comfortable an free ice wifi friendly surroundings..

no wifi, poor mobile signal, dirty surrounding

quiet, comfortable, relaxing, and peaceful. wifi service is great, customer service even better.

the wifi connection was very

room was perfectly near parking and easy to unpack.

they have a guest laundry and business center

last but not least, the breakfast was so good

will never stay anywhere else this is the best stay hands downud83eudd70ud83eudd70 breakfast was also amazing better than what i expected especially the omelette and the make

pool was to small

pool and spa

they dont work with late check out, even with the hotel empety of guests.

the pool and hot tub had been completed, it seems like they have been working on this for a very long

the suite was beautiful big living room, bed room and bathroom with a lovely spa tub.

the staff were delightful and very accomodating with early check in and late check out.

gym equipment was in need of maintenance (clevis pin missing on v2 machine and

fancy just enough space to take care of your hygiene needs and handling your business had good wifi, and direct tv done premium channels, adult channels you pay for discretely with your own

you can't actually check in before 2 pm, and you literally have to ask for the wifi pass.

place has awesome wifi, it's in a quiet area, the rooms are spacious and comfortable, and the owners are very nice

great stay, bed, wifi and staff

1st come 1st serve parking

the pool and wasn’t open

we had to enter through the back hall that was hot from the laundry room vents and were full of laundry lent

the room was very nice cozy has a pool and jacuzzi

my kids enjoyed the pool this time we stood

nice and spacious overall. it could use some attention to pool a spa .

a truck driver,i stayed over weekend,they have a lot of parking,it’s quiet at nights,and my room was clean it was looked like

there is a pool for exercise which helps me because i am disabled and cannot walk and i use the pool for

everything was clean, from the pool to the room.

a dip in the pool to beat the heat or conviently go on a shopping spree

from balcony to double beds to close by the pool rooms

the pool for physical therapy i am in constant pain it helped