pool and jacuzzi not available

the excellent jets in the massage spa tub

booked the room for the spa bath

extra fot the spa and the jets didnt even work no compensation for that and also the remote didnt work and the

when we were checking in there was a lady in the pool trying to drown herself..

layout was kinda neat, had pool and hot tub that was nice and clean

location!!! staff was very helpful and allowed early check in.

the room was beautiful the spa made it even better.

absolutely loved the spa and the bed

the pool is closed

also, wifi did not work

staff and electric outlets. great wifi

unlimited coffee, free breakfast spread, waffles, sausage, potatoes, toast, fruit and more

i loved that there was a gym

that being said staff was great room was clean and laundry is definitely a great amenity, but because i wasn't so comfortable i probably won't be

shampoo / conditioner / body wash (so i don't have to bring my own), strong hairdryer, 24hr gym, iron & ironing board

breakfast was better than expected and the ease of on and off freeway ramps was great

breakfast was nice. good selection and fresh. eating facilities were nice.

breakfast was not just great but very accomadating.

night i arrived there was decaf tea in the tea area and when asked at breakfast if they had decaf tea, i was told without hesitation that they don't carry it

enjoyed our stay and used the pool area on our last day when the weather warmed up

i always love the gym and breakfast ... the hotel is super relaxing

gym was great very peaceful got an amazing workout and so secure i liked that

pool was closed

breakfast is great

morning breakfast very small quick grab &go selection but still good classic options

the orange juice machine at breakfast was not working.

a better variety for breakfast

didn't eat breakfast at the location

no cont breakfast that was advertised

the kitchenette was helpful to have

to the covid-19, we couldn't use the pool or bbq and breakfast could be better like having orange juice or apple juice, danishes or

they have a super nice pool, but that's closed due to covid

taken full advantage of the beautifully equipped exercise room and heated outdoor swimming pool

nice place with nice breakfast, new facility, small kitchen with large refrigerator,

the problem is it says breakfast included in price

breakfast was good!

the breakfast was good

it was a little noisy on saturday night. breakfast could be a little better also.

didn't have breakfast because l didn't have table and chairs to sit down and regarding the location, it's in

kitchen corner could be improved with some silverware

convenience to public transport and supermarkets the kitchen facilities in the room, the response of the manager to my complaint

it’s perfectly functional, with a basic continental breakfast.

my only wish was that the breakfast hours were longer

spotless, well-maintained. nice, efficient proprietors. convenient location. good breakfast.

wifi connection was bad.

good amenities in room - soap, shampoo, directv, free wifi, blow dryer, microwave, apartment fridge, shower curtain had the arched rod for extra elbow

wifi signal was very poor.

wifi is not only slow, at times none existent, but if you book more then one day, you need to go to

fewer amenities than a chain hotel. wifi was a bit of a challenge to connect to.

wifi was a bit slow and went off a couple times, and the vending machines weren't taking my money

only thing i will say is that it was hard to get into the wifi

liked the free wifi and tv

unstable wifi, no coffee inside room, no complimentary bottled water and toothbrush

so i didn't and that is why the wifi answers were marked not applicable

there was no pool rooms are super small and the sheets did not seem clean

lot and said she made a mistake and that if i wanted to stay i would need to lay extra for early check in

no pool or microwave

checkout day and we extended our stay one more day, the management charged us another $25 as an early check in fee even though we didn't checkout from our first day there

early check in

i needed a place to stay with my young kids and booked online

nearest one can get to pasadena without pawning your kids

one of the first, was the late opening of the laundry room at nine am, and it's early closing at eight pm

breakfast was excellent except microwave was missing to warm up cool food

kids loved the restful nights.

hotel offers amenities like a pool, gym, or a vending machine which did help accommodate the stay giving it a more relaxing and

hotel offers amenities like a pool, gym, or a vending machine which did help accommodate the stay giving it a more relaxing and

location perfecr, near my son. front desk woman exceptional. arranged early check in.

location, courtyard to smoke, menu items, clean!, the pool was lovely, staff are friendly.

too cold for pool unknow if the pool were heated

we enjoyed the pool and location

pool, always fresh towels, house keeping was very supportive, staff was professional

room was small n i felt like i kept bumping into my kids everytime i walked by to go to restroom its really snug for a 2 queen bed the rooms were clean

and maria were very accommodating with my early check in to get ready for a family wedding

the pool looks like it's not been cleaned for awhile

kids love the pool and hot tub.clean rooms .friendly staff.

and when in the hot tub a group had there young kids there and they would go from pool to hot tub but jumping in and splashing others and the

requested an early check in at 1 p

the laundry room, was small but took care of business fast

price is very reasonable and the laundry area was a plus

laundry room, lots of restaurants near by.

laundrymat

location,clean, had laundry room

jacuzzi rooms and a jet spa shower

the breakfast was less than adequate.

the breakfast is basic, but there are some fast food choices nearby

the breakfast wasn't what i expected. but the coffee was good

have a longer period for breakfast especially on sunday--it was from 7 to 9

staff was mostly busy cleaning laundry and out of office

very comfortable stay, and with the kitchen felt like home

i love the kitchen part best

the large refrigerator, and nice size kitchen.

didn't have towels for the longest time they didn't have any laundry soap or quarters to use the

i think the hotel all around is super cute, the only thing that i feel needs to be updated is the pool

the courtyard with the pool in the center was beautifully maintained

but my mother used the gym and she loved it

excellent location, comfortable and quiet. great breakfast. will return.

a great value - really nice rooms, the breakfast is wonderful, and the staff is very friendly

the pool area looked clean but we didn't swim and fun fact it's surrounded by plumeria and hibiscus

bed, hot shower, good size room, pool, secluded location, and plenty of food locations to choose from

propty was nice and pool area had good view of hills

pool was clean

the pool was nice also

spa tub

pool is disgusting the filter didn't work the man told us we had to use it like that anyway and the

pool was dirty

pool dirty

was really super hot so we got in the pool and we were the only ones in there so that was nice

pool is dirty and bathroom are not that clean

they offered a good breakfast and the rooms were really nice

staff exceeded expectations by bringing out an early breakfast when our wrestling team had to get an early start

the room was big, clean, breakfast was real! the staff was present and patient

they even still kept the breakfast going just set up differently following the rules with the covid-19

spacious clean room, great breakfast

like the fact that i had to leave my trash outside the door, you could put trash can near the laundry area where persons can drop there trash in, instead leaving it on the floor outside their

the guest laundry room.

always stay here because is close to my kids school room are comfy

clean , easy access to pool , gym and lobby

if you truly want to save water on laundry, give us a place to hang up a towel

huge bathroom with a huge spa tub and a seperate shower stall

maybe breakfast mead to enhance items

good value for the money loved the spa room.

nice room good light breakfast clean and comfortable great staff

when i booked, it offered breakfast but not what i expected.

the pool,the beds and breakfast.

the gym hours were limited. i prefer 24 hours to stay on a differen time zone schedule.

the pool could be bigger

only had one elevator and i had my room all the way in the other side with my kids

not a huge deal but i wish they had a heated pool

the bedroom is large and cleaning and the pool

also, i loved the gym although there isn’t too many equipment but it gets the job done

pool and look of building

& the pool area is so nice

recently renovated, great pool and hot tub, and outdoor kitchen/grill area at the pool with nice outdoor patio furniture, and

website said pool was open, upon arrival, was informed that pool was closed

out in parking lot, the cheapest soap, towels, tv channels were blurry, bad reception, swimming pool was greener than shrek (disgusting looking), no water machines on premisses, graffitiy on

was rude and unprofessional and pool was disgustingly dirty

location was perfect,there's a nice swimming pool and dennis is right next door as is the gas

the picture of the pool is not really the property's pool and the decent-looking rooms shown in the pictures were

atmosphere, great water pressure for showers, close to family, nice variety for breakfast, quiet, helpful staff

clean rooms and quiet. good breakfast. friendly staff.

location, spacious, clean, staff, breakfast.

bed, nice tv, spacious room and a clean large pool

saturday morning for breakfast the eggs and potatoes were cold

breakfast was great

we loved the pool area and spa

cleaniless, breakfast, pool

pool not open, but i understand circumstances

better bed then what i got myself at home so i would definitely come stay here again and breakfast feast was delicious and secuirty pratrolll outside i didn’t have to worry about my car

love the hotel complimentar; such as, breakfast and free wifi

everyday need updates for using wifi. i think not necessary for everyday.

wifi speed was acceptable

wifi was down at check in

wifi was great and desk / working surface very good as well

location and late check out policy

suite's well-appointed kitchenette could benefit from the addition of a small table and a couple of chairs

laundry is also convenient

the fitness center was better than anticipated and had good equipment

nice to have a kitchen that had supplies to cook if needed providing dishwasher and a 2-burner stove

were very accommodating as we needed early check in and late check out

were traveling from utah and texas for a funeral, had been driving for along time with kids and had many issues getting into our rooms many times

that the pool was not open, but itâ ? ? s due to covid

also the breakfast, pool and workout center is closed due to the pandemic

pool was closed

night because of memorial day weekend i guess, the pool area and courtyard area turned into a frat house besides that, after hours was pretty peaceful

second room that we order had a small kitchen which appliances did not work so we had to reset stove top all the time if used tv was not

the hot water knob in kitchen sink did not come on.

kitchen was very cute

days

the place was clean. wifi actually worked. free parking and easy access.

the wifi was easy to connect and strong signal

was great stayed seven

days and had no wifi for three

the pool was nice but the 2 young children got bad scrapes on their their feet due to the rough floor

the pool looked pretty new and clean, but the weather was too cold to use it.

the water temperature of the pool was freezing! ud83eudd76

laundry machines were not attached to key card / bill

location, clean pool and rooms,laundry room, friendly staff,nice tv.

everything, especially my kids like swimming pool, very quite place, sleep good

met all our requests. pool & hot tub clean. front desk people very polite and helpful.

we had an amazing stay at this room, it's in a nice area and there's a pool and hot tub

early check in

staff was very helpful and accommodating my kids love the pool and breakfast is very convenient i would stay here

they did an early check in and accommodated me with anything i might have needed, room was very clean, fresh

no free drinking water provided lots of question needed to provide before use free wifi

wifi worked in general, perhaps needs to be reconfigured for stronger signal and to allow vpn

facilities in the room to do some work - a desk, wifi, espresso machine with coffee provided useful when working overnight :) good selection of

wifi works great to stream mcu

ac/heater wasn't working properly and a slight issue with wifi for a day

morning coffee, outside area in back, big trees, area for socializing, big laundry room.

more variety for breakfast.

kitchen sink was draining too slow

for travelers who stays a week or longer, its home style guest rooms & laundry room are very desirable

maybe add some cold cereal & milk options to the grab & go breakfast?

early check in and late check out

early check in and late check out

breakfast was all good

breakfast: large variety for kids to choose from

the area, clean rooms, kitchen.

nice room, full kitchen, the bed was so very comfortable, bathroom area with two closets and very large mirrors,

complimentary breakfast was over the top

friendly staff and amenities such as gym and pool.

close to food outlets, small but good gym with towels available,

no towels at the pool we waited over an hour no towels we walked up to our room dripping water

worth what we paid for the pool and hot tub smelt like bleach bad could not breath bathroom had sliding door which did not

evening shift my first day (makes sense after gm interaction) -horrible blinding bright light in gym -no windows in gym -pool was closed with no warning -windows don’t open for fresh air even

the room was also very clean and comfortable, wifi was fast

wifi, slow internet

sitting at the pool, you pick up wifi from the next door hotel, which then you can't use as it can't verify your room # and name,

it was a shame there is no bar and the wifi isn t very good

room clean and comfortable stay. good location close to the freeways. good breakfast.

laundry facilities convenient and easy to use

early check in

the spacious kitchen and excellent staff.

clean room and sufficient continental breakfast

equipment in the laundry room, which wasn't kept clean

no wifi which was a bit annoying

room rate, breakfast with all options, location, free ample parking, wifi, swimming pool, main lobby, place to work, talk and move around at the main and central

wifi is still awful

nice breakfast complimentary. free wifi. free parking. quiet room, clean.

were very welcoming, room was good, comfortable bed, decent shower, non scratchy towels, wifi and tv were fine, bar staff very friendly and drinks reception good

breakfast sucks and the rate of room was expensive due too the no use of pool jacuzzi or gym

the complimentary breakfast is always delicious with a good variety to choose from

the pool area had the hot tub roped off.

very comfortable beds and my son loved the pool.

friendly staff, quiet rooms, bed preferences, and free parking + breakfast

wifi could not be connected on 2nd night

one was decommissioned the business/office center didn t work, had to pay for wifi

comfy beds , close distance to the metro line, good wifi signal

everything was perfect, only thing would be parking, could be a bit full.

pool and hot tub are closed

did not use the wifi. the breakfast was much better than i expected.

tv satellite didn't work. but at least wifi was working.

2 nights in a row, the hotel wifi was completely down

wifi kept cutting out

was no heat for our entire stay, as well as no wifi

site laundry facility ,quiet ,location is great 60 and 605 easy access,gas stations

that they have space to park my truck and trailer

like the fact that you can park up a semi truck there it's close to family that's around the

night front desk employee sexually assaulted my girlfriend while she was doing our laundry in the wash room

the customer service and the room was clean and they gave laundry service

they charge 3 dollars a day for the wifi

wifi was way too slow to be of any use

heating didn t work, nor did the wifi. no kleenex and the body towels were so small.

wifi was completely unusable for work

bathroom was still dirty with someone else's hair in the tub, towels were extremely small, no wifi, and no

i had been on the road all day and needed a place to stay. there was wifi, a bed, and a shower.

quiet, comfortable, relaxing, and peaceful. wifi service is great, customer service even better.

jus vary comfortable an free ice wifi friendly surroundings..

no wifi, poor mobile signal, dirty surrounding

the wifi connection was very

parking is suitable and the checkout is smooth

location was perfect and there parking lot had enough room for my trailer to be park to

breakfast combos

ev chargers (but most occupied by non-charging vehicles) real crib

the gym and free laundry machines were ideal

facilities- self service laundry and gym

the pool and wasn’t open

pool close and one of the beds was broken when we got to r room

a lot of people in the pool when i want to go in

my kids enjoyed the pool this time we stood

no swimming pool.

fast and free wifi was wonderful

wifi did not work for us

good fast wifi.

good wifi and close to where i needed to be.

bed was really comfy, the mirror gave it an elegant touch and free wifi & cable and ac was working perfect

i could hear kids next door on on the hall way

the breakfast was quite blah

comfortable bed and nice breakfast

rooms said they were soundproof, but we could hear the laundry room noise thru the walls.

was out i have 2 kids had to walk up carrying everything

place has awesome wifi, it's in a quiet area, the rooms are spacious and comfortable, and the owners are very nice

you can't actually check in before 2 pm, and you literally have to ask for the wifi pass.

fancy just enough space to take care of your hygiene needs and handling your business had good wifi, and direct tv done premium channels, adult channels you pay for discretely with your own

great stay, bed, wifi and staff

the parking to lil

very disappointing that the small pool had around 30 people in and around 30 people just sitting out side of it, someone was playing

the breakfast had a big variety!

pool was heated even in the colder temps

they have a guest laundry and business center

excellent room, view, staff, breakfast.

they accommodated our early check in an gave us some local business recommendations

like that everything was convenient so clean and the stuff is wonderful snd the morning breakfast was out of this world i highly recommend this

the hotel , changing the sheets every day, good quality of the bad, politeness of stafe, standard breakfast, good location , close to the shopping malls , short distance to the down town la

i messaged them via the app that i was interested in early check in

the place is excellent the staff checking inn breakfast in morning

love their breakfast too

everything was clean, from the pool to the room.

beating the heat, dipping in the pool! kicking back and relaxing staying strees free!! love it!!

there is a pool for exercise which helps me because i am disabled and cannot walk and i use the pool for

had the opportunity to bring an extra visitor to join my kids in the pool

from balcony to double beds to close by the pool rooms

wifi is good and has no devices limit in one room not like some hotels set the devices limit to

staff very friendly, breakfast is delicious, room clean wifi fast. very nice hotel.

easy to access from hwy, good wifi, quiet place

staff, wifi and parking. price/performance was ok. room was spacious and bathroom was clean

the staff were friendly and wifi worked well.

the spa tub

easy check in with a $5 deposit for the key, room was nice and spa tub was very nice.

location the spa in the room the lady at the front desk was really awesome sweet nice and it was really quiet

i needed a late check out and the manager was accomadating.

the room was quite comfortable and all facilities that we needed

wifi didna

stly wifi) were available

wifi, clean, and good ac

there was wifi, but it was very weak, we didn't make it down to try the breakfast

there was no pool available, which could be a downside in warmer months

the pool was really nice

no pool

one young girl allowed a late check out and another one who was an older asian woman and very rude wanted to charge us

outdoor furniture by the pool is in need of replacement