all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

self service bar! beauty treatments. shop on site. pool area. views.

maybe just tray to give more charm to the bar area in front the swimming pool.

good gym facilities indoor and outdoor and free spa

very clean. great food. friendly staff. good gym. lovely views.

spa and gymnasium also

all the facilities one would need (and more) for a wonderful vacation, from a very large infinity pool to an indoor and outdoor gym, a spa, lovely restaurants, comfortable room with amazing views

beautiful view from your balcony and the pool

gym didn't seem very clean and missing weight bar pegs

loved the pool and kids activities

gym very poor

i'm glad the gym got improved. i mentioned it after my previous visit

breakfast, staff & room were great. suite spacious and wifi very good. great for long stays!

could do with better pillows and the wifi wasn t very good

modern, spacious room. fast wifi. clean. free parking

slow wifi

as we travelled for work, it was stressful as the wifi was very slow

the rooftop pool with ocean view. the all inclusive food was delicious and good variation.

weights in the gym would have been nice, but we are also regular gym goers, so we probably have high expectations

keep the bar open up at the sea breeze restaurant in the evening

gym equipment is rusty

i loved breakfast as the choice was immense

nice hotel, personal lovely, food big choice, fantastic views, entertainment for kids

having a massage and spa and a jacuzzi -ac only cooling -long way and lot of stairs to the beach but you are not gonna

adults only area had quite loud kids there both times we went and no staff there to keep the place 18+

gym is very decent

choice between cold and hot breakfast and buffet open for 2

do with more variety of food especially for dinner in the week we had breakfast and lunch every day but dinner only

bar service at the poole very slow mainly due to all inclusive guests clearing up drinks port

good access to the beach, friendly staff, good selection of food for breakfast and dinner.

gym and facilities were good

spent an amazing week, all the hotel staff from the reception to the maids, cooks, bar staff and everyone else were great, helpful and accommodating, the location was quiet which

the wifi wasn't great cleaning of the pool area needs to be a little better

the wifi in the hotel is absolutely shocking. there is basically no workable wifi whatsoever.

in many places in the area of this hotel wifi did not work at all

wifi was very poor

wifi was non existent, we offered to pay extra for an upgrade on the wifi but the answer was no

room was super clean with a great view, a well equipped kitchenette for 2 people, and a lovely balconette for having breakfast on

very clean, good location and ideal for a quiet adults stay

breakfast was very good with cooked to order items

also have kitchenette if you prefer to prepare your meal

i had a pina colada from the bar and it was amazing

poor wifi.

wifi could be a bit quicker. some of the fruit in breakfast buffet is tinned fruit

the wifi connection was sometimes poor. but everything else was excellent!

wifi wasn't great

wifi was quick

the restaurants pool and the view

breakfast was absolutely amazing! love the views from the hotel, our stay was perfect.

balcony, views, pool

also the wifi while free is not available in the rooms, only works in pool areas and lobby which meant bringing my lap top out with me if i wanted to log on

the breakfast and the evening meal we had at marina elite were great

very clean, good wifi connection, comfortable beds

slow wifi,frigo disconnected when go out

wifi ridiculously expensive

wifi during all staying

clean,all utensils lined up/beautiful view/big balcony/great wifi without interruptions everything you could ask for big comfy bed for my sick mother

the wifi and the pool side restaurant food could be improved.

taking shower after check out, very, very nice, kind and helpful staff, free parking, excelent wifi

wifi was dreadful in the room, however, we were on the 10th floor and wifi seemed to work much

very clean ,excellent wifi, excellent breakfast,rooms very clean,jacuzzi on balcony,staff very good and friendly

clean,good wifi,good food

small drying area for laundry/towels

the kitchen at the room was well equipped, and possible to prepare any meal

very peaceful all the things you would need in the kitchen

bar prices very reasonable

great little kitchen

wifi that worked wherever you were plus well organised kids activities

wifi speed was quite volatile and screen mirroring on tv didn t work.

fast free wifi, good breakfast, free underground parking, swimming pool.

location is not great but i chose this place for its wifi which was excellent

new hotel with apple play on the tv and good wifi, very nice to have modern facilities

wifi was a bit weak.

wifi is absolutely terrible

wifi could be better

wifi better and reliable this time

wifi has a poor signal you need to connect all the time

spa treatments expensive

themed food nights we tried italian mexican asian and german with so much choice at the buffet, breakfast also very good

helpful staff , lovely range of food ; both the breakfast buffet & evening dinner , with a restaurant overlooking the sea

steps to the sea from the pool area

also were told internal spa was now an extra charge it

the spa shop inside the complex was super convenient and had everything we needed

gym could stay open till later than 7pm

the weekends you need to pay extra to use the beach bar and pool

property was amazing, spacious and with everything you will need

would recommend the beautiful spa on-site spa in the beach club

excellent wifi throughout

room was clean, spaceous, with nice bathroom and comfortable bed, wifi worked well

that initially nobody could explain that you can't leave the golf resort on a racing bicycle

service, rooms, the massage in the spa and food was truly amazing

the pool, gym, location were all great

loved the spa, the pool, the gym, the food, my room, the entire experience

designed with different areas appealing to different people gym opening times and facilities excellent shows on the whole were pretty good but attendance was

the pool was excellent. staff were very attentive. the hotel was very clean.

was good they coped with kids dairy allergies, just ask for the head chef he was brilliant after first couple of nights

despacio spa was excellent

nothing really, apart from the wifi was a bit slow.

wifi kept going in and out which was frustrating at times.

wifi a bit dodgy

wifi

friendly staff, strong wifi and pool area and hot tub were clean and well maintained, other guests were also lovely, it

2 separate beds for kids

the pool is heated, the food is good, everything is clean, and the staff are friendly

anyway there is a free shuttle and the bus stop is 5 minutes

my son loved the pool right outside our bungalow

white bungalows, music, palm trees, heated pool, food, although i am vegan and often even the mix salads had tuna in them, i managed it

more food options at bar pool

3 great pools and lovely kids

the beach bar is overpriced.

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful staff

great apartments, lots of space and clean. great pool area, lots of beds

the apartments could be better soundproofed, our apartment was right next to the bar and i'm an early riser on holiday so usually early to bed, so it was hard to sleep with aqua's

the pool was a good size the pool bar during the day

bungalows are build to make a closed resort with the swimming pool in the middle

staff location and pool area

ambiance

to see a 5* hotel which thrives to be 'the best hotel on the island' to not provide free wifi in the rooms and to be asking guests to pay for the safe in the rooms

be it needed more directional signs, as one can get lost as i did the first day, and the wifi system you have to login every time i you go fro a part of the hotel to the

couple things disappointed us during our stay there were unstable and sometimes poor wifi connection which is provided for additional charge 2 per day and smoking allowance in patio

-snacks between bf/lunch and lunch/dinner would need more variety -snacks at the evening bar only include peanuts -pools close to early (6:30pm), when the sunset is ca

swimming pool was amazing

great service. many activities for kids

beautiful venue love the choice for gluten free and the swim up pool.

main self serve restaurant extremely hectic but other choices for breakfast and lunch which i would recommend

though after some changes) and wifi worked perfectly and tv has a lot of english

c), german

poor wifi in the room.

the wifi speed transfer is too slow so had to use my phone in roaming.

room was really good

noisy entertainment around pool no kettle in room hot breakfast food was cold

quiet and relaxing, large room with coffee machine and capsules + a bottle of water on arrival, pool towels, beach slippers and bathrobes

separate sunbathing away from pool

comfortable accommodation nearby pool close to bus stop

he was amazing as was the food, i looked forward to breakfast and dinner every day

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

spa facilities could have been better. half board did not include non alcoholic drinks.

climatized pool

kids club wasn’t v good also the lady at kids club wasn’t that good. not much for kids to do

however we got moved as our room was very noisy at night , so you accommodated us and moved to a pool room to the side with lovely all day sunshine it’s was brilliant

the resort is very well presented, lots of space filled with palm trees, lights and swimming pools

towels not 5 star and breakfast area is huge and very busy

the spa was really wonderful and the staff were excellent

location was excellent, the large infinity pool is one of the nicest i've come across anywhere, the outdoor seating was the loveliest place to

music around the pool would be most welcome

the green areas are very well taken care of, the swimming pool is wide and surrounded by palm trees

comfort, service, pool, food, peace, being able to eat all meals outside with wonderful view of the mountains

only improvement i can suggest is to add a couple of additional machines to the gym areas, to cover all the muscles workouts

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

quiet place just to chill, warm pool, tasty food.

everything! the staff were lovely, it was so clean, beautiful pool area, food was lovely.

there is an excellent gym and multiple group training classes every day

non existent in bar area and restaurant and needs to be installed and improved

very quiet. no proper pool bar snack bar. entertainment very dated.

importance of excellent customer services, all staff are well presented - they certainly set the bar high when it comes to standards

minor - wish the gym opened before 8

gym was small and that guest put towels on the sun lounges earlier in the morning

gym was a bit small but not super crowded

perfect that it is adults only

unstable wifi

ich they announce on arrival) for the security safe in the room, which i find ridiculous, the wifi is laborious to get connected but then works adequately, the toilets for the restaurant are a

0 mbps download

the largest shower i've ever seen ;-) the fastest wifi connection i've seen in a hotel

kids club was good enough for kids 4 years and older

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness centre and also be able to eat all day

the breakfast was one of the best we've had

heated pool, pool areas, food choice and quality, staff, location, restaurant/wait staff (especially

loved the pool and also the sauna and facilities

area was great and staff amazing people my kids loved it they should be more kids for them to hang out with but cool

the pool was crystal clear and the water temperature just perfect

view at breakfast (from the terrace) was magical but my favourite thing is the swim up swimming pool which is lit up at night and the comfy delux sun loungers for two or three

there are 2 main room types - lower floor with direct pool access and upper floor with view

hotel was awesome and even though it was quite booked, there was lots of privacy and an amazing pool we could use by ourselves a lot

this is a proper adults-only escape—elegant, calm, and blissfully quiet

accomodation set in lovely gardens with 2 pools, slide & water splash area in kids pool

exceptionally clean and well kept property with a great breakfast buffet and superb facilities

laundry facilities on site

room and bar, kids pool warm with slides, beautiful bar with lovely staff

all-inclusive deal i would have wanted free popstickle for the kids during the day

great staff. very relaxing place. great facilities. superb breakfast

at breakfast they were fast and professional

gym could have been better.

the food was incredible, breakfast so much variety

the pool, cleaning of the room and all employees

wifi was

wifi is good and reaches the pool area

wifi didn't function sometimes.

wifi pretty much didn t work for the entire week

the wifi connection in the hotel is good but in the room is very weak.

the breakfast was amazing and the rooms super clean and spacious

it is great to sit in front of the room, overseeing the pool and enjoying the sunshine

guests have to be told to use adults only area if they feel stressed by the presence of kids

again ideal location free parking and must say very clean resturant and bar available next to pool great

the room was very comfortable, modern and the food was great, especially the breakfast (good spread of food) and the dinner buffet had live music

in particular, bar staff dina and the animation team max, roberto, bene and patrick made our stay phenomenally fun

2-bed bungalows were great, especially with kids

nice adults only pool and nice bungalow

it was great to get fresh towels every day for the pool and also for the rooms

the water temperature for the adult pool to cold.

building and its decoration/design needs serious update and revamp a lousy wifi is not acceptable in europe in

the wifi i found very frustrating

good situated, very friendly and helpful staff, comfortable beds, great wifi.

there is no evidence of any recycling in this property, the wifi on this occasion was inconsistent /unreliable and the tv and telephone didn t work and could

spacious room with all the amenities, pool was clean and spacious, bar supplied a wide supply of drinks as well as a fast selection of cocktails

music in the pool as it is very quiet, it is because i like party all the time

close to everything, adults only is the way to go aswell if you have no kids, very clean, room cleaned every day if

drinks at the bar were very expensive.

breakfast choices great- full cooked, omelette bar, continental, cereals, juice, fruit everything

close to everything, adults only is the way to go aswell if you have no kids, very clean, room cleaned every day if asked for

tra cost), kettle, water

tra cost), two seat sofa, two single

the room was lovely and clean and there was wifi, tv, hairdryer, mini bar

wifi is free and great

wifi is awful. could not connect tv to wifi/broadband and hdmi did not work.

bar staff very attentive as were the lunchtime pool bar - lovely seafood

the gym in the hotel is very poor so if you are looking for the gym is better to use some outside of

no screaming kids, as it's an adults only hotel

fun layout, lots of pool and bar

- adults only

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair, really good experience

pool and relaxation area, clean and well kept rooms, very friendly and helpful staff

pool was great, it’s not too overcrowded as birdcage is a smaller property

proximity of pool to street. crowded breakfast room, bar and fitness suite. small size of pool.

a really relaxing place, lovely chilled music gently played by the pool

the pool and pool area was really nice and well laid out and i nice atmosphere

very friendly staff (all of them), good food, great pool area

just be careful you don't get put in a first floor room over the bar area, as it is very noisy and some of the rooms really do need refurbished desperately

nice pool could have done with a bar inside the

the pool area with bar is great

breakfast leftovers at the buffet during lunch

not convenient with small kids because the light shines through to the other room

the palm trees sitting area at the bar was a lovely place to relax in shade, away from the pool area

the pool towels had seen better days but that’s a very minor complaint and we could have just been

pool for kids was not heated as it was written in hotel facilities description

excellent laundry service

breakfast needs to be varied and improved

the plenty small shops and bars around the swimming

also agreed on late check out and cheap day pass to stay longer

food was really good, the pool bar had a lot of bevarages to choose from, variety of everything

bars , restaurant, gaming room , volleyball beach , gym , jacuzzi, warm water in the swimming pool

bars , restaurant, gaming room , volleyball beach , gym , jacuzzi, warm water in the swimming pool

much to do with kids or for kids

chocolate fountain, fresh papaya and waffles for breakfast , delicious dates, this hotel surprise us every day

hotel great location, rooms spotless cleaned every day, all staff very friendly bar 2 in the snack area, couldn't fault this hotel in any way

hotel is excellent, staff are polite and professional, really lovely pool bar with exceptional views and food is great too

there weren't really any activites to do inside the hotel besides the pool, the gym and the night entertainment

being adults only really makes this hotel relaxing

left our kids at home and must say we loved the adults only hotel setup

hotel was perfect, me and my wife spend a week in this very nice adults only hotel located right at the start of the most popular dunes de maspalomas which are

time tables are not the usual for spanish people i wish they can open the swimming pool later on and the buffet as well, we will love to have dinner around

would have been good to have ice creams/ lollies for kids by pool

specially luciano) overall, clean premises (room, shower, corridors, reception hall, elevators, gym area, pool

two large pools with lots of seating and a nice bar

love how friendly they are, the swimming pool, the bar, the location is ok, and the rooms are great

bar closed early should be a seperate pool for kids too many people smoking around the pool area

the hotel was amazing, room, breakfast and a staff was 5*

kids didn't want to get out of the pool

location, pool, service and facilities great!

next to them you have a snack bar to quickly eat something like pizza or a small burger

tiny details: the window in my bedroom was somehow not working and there was no wifi in the bedroom, which is probably a good thing though

wifi weak

wifi connection not totally stable and you need to re-login every single time

booked 8 days to work remotely and got what i was looking for: great place, reliable wifi, spacious rooms, very clear, staff very friendly, sun and good atmosphere around the pool

wifi was fast

they give you a tablet with internet

furniture could be more comfortable wifi was unreliable hotel situated in an area associated with less desirable bad and

wifi range and speed could be better eapecially in poll area and room.

ich you can also use in the city and transform it into a wifi access point for your mobile phone)

bar and restaurant very good , lovely pool

great location friendly staff comfortable room great breakfast

is excellent, the view is spectacular and the swimming pool very nice even if the jacuzzi wasn't working

breakfast selection was the same every day in unique lounge

easy access to the pool, beach and shops.

gym equipment past its time. no treadmill.

excellent spa and sauna

at breakfast, lunch and dinner there was always a huge selection of different types of food

the room was too small for two adults. wardrobe door broken. no berries or nuts for breakfast.

great staff, nice rooms, great location, nice food, nice pools, handy gym.

pool areas always clean

rooms are very nice, spacious and wifi works well

great selection at breakfast, so much to choose from - the honey was amazing

noisy entertainment every night. pool not heated as advertised.

great location as very close to the beach, good meals and wide variety of choice, excellent pool and poolbar, clean rooms and nice flora in the garden around the pool, enough amount of

for 5 night all inclusive , great location, clean rooms, the food in the restaurant was good, the breakfast was excellent but lunch and dinner was ok, a lot of different

amazing breakfast buffet and friendly staff

our room was close to the reception, pool and bars which was perfect for our one night stay

value for money and the kids club excellent

food, design , cava for breakfast, warm water in the pool

food was good, bar staff very friendly and the rooms very clean. lots to choose from food wise.

only fault i have with this hotel and is a very minor one is that the swimming pool is a bit too cold but honestly it should not put anyone off as once you get your shoulders

food at breakfast, lunch and dinner with great choices

lovely outside area round the pool - like

could do with better gym

facilities ie the gym so lacking i'm suprised they advertise it

vg pool areas with 2 pools and 2 jacuzzis ,sunbed areas and shaded sitting areas

new gym! it's perfect

most of the staff are miserable , the mini golf advertised is extremely run down and unsafe for small children

all the staff beginning with reception, dining room, and bar are courteous and helpful

the mini golf was good fun, quite difficult

the swimming pool and sauna usage is easy

the pool and common areas are very well maintained, and the staff is incredibly friendly and helpful

we also appreciated the pool and sauna

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

excellent views even from the pool

a wooden fence on the streetside and a glass (not see through) wall on the poolside

pool unusable if you want to relax, it's more of a pool for kids

didnt cook dinner as nearby bar had really good food and good

every day, beach very close to the property, nice bar with low prices just next to the

staff also unhelpful at getting guests taxis, this was rectified by the helpful bar

the food and drinks is excellent,kids club brilliant.

next to kids water activity area, there was so deep pool. no kids pool :(

staffs, vegetarianas foods of restaurante (on special request) and swimming pools, chill out bar @ 9th floor is wonderful

breakfast choice was fabulous

the little water play area is great for kids… while it is true that the kids pool is deep we got the kids water wings in the hotel shop

cost of eighteen euros for wifi in the room

wifi was only in the reception area

there is a different show on each dinner, location is quite good as hotel is on the beach, free wifi and parking near hotel

gym room was quite small and limited. interior could have been updated - especially bathroom.

location right on the beach, fantastic ocean view, very good breakfast, nice pool area with two pools, spacious room, very nice beach, shopping center near by

had read that the hotel was geared towards relaxation with it being an adults only establishment

designed hotel, with (almost) everything you need (pool, restaurant, gym, etc) within a calm and green environment

the gym was very small and underequipped

note that the adults only concept does not cover the beach which is filled with small kids

pool nicely landscaped and very clean

- strong wifi everywhere

wifi around the pool area not very good

the wifi was shocking, temperamental at the best of times

the wifi wasn t great in some parts of the hotel.

wifi was very poor

the houses are well-equipped, with a kitchen and room to eat outside

kitchen - bathroom it all works fine

is a kitchen but some standard things as oil, sugar, salt or tea would have been welcome

excellent kitchen

the rooms are clean and spacious, with a kitchen, living room, bathroom, bedroom and even a little terrace in front

free wifi was available at the property but did not always work

there is no mobile signal in the area but the house has wifi connection

in the house / area, so we could not make calls or send/receive smses but i managed to connect to wifi

although some may find it very remote there was wifi although no mobile reception so you couldn't make

wifi connection was sometimes unreliable

also breakfast and diner are perfect

the hotel itself is beautiful, very homely and warm feeling with a little pool and set in very picturesque gardens

phenomenonal location for hiking and biking. nice fresh breakfast. basic hotel - great value.

plentiful breakfast and decent evening dining options

good continental breakfast

style of the hostel , lovely and warm inside the rooms , as all have heaters , food in the gastro bar amazing , real fire going , christmas tree up background music while eating

noisy because room too near bar and restaurant so you can heard all

the bar and restaurant were excellent, craft beers, very good food [the best rabbit for a long time]

hotel had a pool, gym, breakfast, nice bathroom and comfortable bed

at the airport shuttle bus was nicely arranged, waiting for us just outside the airport

on contacting them late on they happy cancelled without charge

clean, tidy with great staff. bar food was lovely too.

hotel shuttle, comfortable bed, large bathroom, balcony, sun terrace on the roof, friendly staff etc

the kitchen is kept very clean and has all you need for cooking

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

the kitchen was spacious and offert enough space for guests to sit

very nice owners, good kitchen and great bathrooms

wifi only in the reception/courtyard area which is fine but becomes difficult in the

wifi not great

wifi not always on, twice had to ask for it to be put on

wifi signal not so good in rooms, better to go downstairs into dining

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

location, terrace on the both floors, kitchen

kitchen facilities useful.

kitchen was poorly equipped

the spacious shared kitchen, balcony and terasse are comfy as well

there is a large shared kitchen and lounge

t i

pool is clean, though i would recommend to remove the little leafs this would look prettier

for the breakfast

ry cold but we liked that), huge breakfast

delightful breakfast terrace and pool area with wonderful views

very nice, clean hotel, a helpful staff, wifi worked properly, a very good choice for breakfast, a calm area, very close to sea

man can't use wifi in the hotel room. because the signal is too weak.

comfortable bed, good shower and excellent wifi

the wifi signal didn't reach the room and the beds were not very comfortable.

wifi very poor

wifi not working, this is unacceptable for 4 star hotel where you pay ~200 eur for a night

wifi connection was very bad, unstable and slow, but this is the only bad point about an excellent

is good breakfast and dinner were scrumptious big room bed super comfy hot shower good wifi heated swimming pool and jacuzzi relaxing music played by the pool nice

room size, beds, pool, wifi / internet, breakfast, dinner, super friendly staff, great location

wifi wasnt very strong

golf hotel significantly exceeded my expectations

and my friend stayed by the pool for half a day and almost no one else was there, so it felt very exlusive

surroundings, both to the golf course and the mountains as well as the volcanic caldera

location is near a golf course and one of the island's peaks, which has a restaurant, besides the one from the golf

were a little dated, also not too sure if it was mentioned in the hotel description but as its a golf club and you eat in the club house the golf dress rules had to be followed, unless of course

no pool

no tea/ coffee making facilities in room. outdoor pool not heated.

if the weather is warm enough, the pool looked good,

pool could of been heated.

the pool was taken away and the breakfast buffet was very poor

too little space during breakfast; wifi only available in the central court and not in the rooms

character, really good for people who prefer staying in the hotel and just relaxing - really good wifi

to very thick walls, the wifi coverage was spotty

wifi, tv

wifi was good

wifi was poor.

free wifi

wifi did not work properly and could not be fixed

poor wifi

wifi needs to be better.