the houses are well-equipped, with a kitchen and room to eat outside

could be nice to have some tea, coffee, sugar in the kitchenette

the furniture of the apartment was made of real oak, kitchenette was comfortable (though was missing a kettle to boil water), the bathroom comfortable

is a kitchen but some standard things as oil, sugar, salt or tea would have been welcome

it's equipped with the usual amenities (both in the kitchen and the bathroom) required for a relaxed stay and managed by a restaurant next door

free wifi was available at the property but did not always work

wifi connection was sometimes unreliable

in the house / area, so we could not make calls or send/receive smses but i managed to connect to wifi

although some may find it very remote there was wifi although no mobile reception so you couldn't make

there is no mobile signal in the area but the house has wifi connection

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

kitchen facilities useful.

location, terrace on the both floors, kitchen

the kitchen in the house is a great feature that allowed us to cook our dinner and

kitchen was poorly equipped

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

wifi only in the reception/courtyard area which is fine but becomes difficult in the

wifi signal not so good in rooms, better to go downstairs into dining

wifi not always on, twice had to ask for it to be put on

wifi not great

great that hotel has a pool and sauna

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

all day pool, sauna till 00

the swimming pool and sauna usage is easy

we also appreciated the pool and sauna

all doors like i was recommended, i felt like i was imprisoned and it started smelling from the kitchen ventilation

kitchen generally underequipped

very recommendable if you need your own pad with kitchen, microwave and all

lift, free (fast) wifi, big-screen tv, well-appointed kitchen

had a kitchen and living room

you can also use pool and sauna at the hotel

we used sauna and outdoor pool, but water was a bit too cold

the breakfast was delicious every morning, and the location is absolutely top-tier

on one side, the breathtaking caldera; on the other, sweeping vistas of the golf course and the island’s central mountains

would have appreciated warm water in the pool.

beautiful terrace, nice little swimming pool (which we both havent used as dec weather was wintery and chilly)

beautiful location . really enjoyed the breakfast and evening meal

phenomenonal location for hiking and biking. nice fresh breakfast. basic hotel - great value.

good continental breakfast

breakfast was good and functional

pool, gym and rooms, convenience to airport. shuttle bus on departure.

although there were not much of things for the kids but they try their best to accommodate them

very close to gran canaria airport and the free shuttle bus to airport

seaview without additional costs, swimming pool on the roof, gym, large room, comfortable beds, i could easily find the parking space on the street opposite the

receptionnist is friendly and it is open 24h/24h for check in the pool is great on the top of the hotel very clean

no tea/ coffee making facilities in room. outdoor pool not heated.

pool looked so invuiting but water was too too cold in january _ invedt in solar panels and a cover

no pool

if the weather is warm enough, the pool looked good,

the pool was taken away and the breakfast buffet was very poor

breakfast, atmosphere

wish we had more time to enjoy the outdoor space and gym

great staff, super breakfast

was not bad but i got a room that looked like a bunker with no lights and small windows, the gym was under construction and the breakfast was just a toast and some can marmalade or pate

friendly staff, cosy and clean place to stay. very good breakfast

wifi did not work properly and could not be fixed

free wifi

poor wifi

wifi needs to be better.

wifi was poor.

to very thick walls, the wifi coverage was spotty

character, really good for people who prefer staying in the hotel and just relaxing - really good wifi

too little space during breakfast; wifi only available in the central court and not in the rooms

wifi, tv

wifi was good

it was worth it liked how there was a mini-fridge and friendly cafe who lent us cutleries, good wifi, had hair deyier on request

location, new and modern, stable wifi.

hairdryer was missing, wifi did not work

nothing we didn't like but more crockery in kitchen would be useful.

everything you need in the kitchen

some very small ants in the kitchen at times despite keeping it clean and food free.

bit tight especially in kitchen area but otherwise perfect place for holiday for families with small children

the kitchen is well equipped with appliances and utensils

well equipped kitchen

the kitchen and living area had everything we needed

a lot of facilities, bubble pool, football table and more

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

the kitchen was spacious and offert enough space for guests to sit

it's a cute little place with comfortable beds, nice bathrooms, and a well-organized kitchen that has everything you need

nice and clean, well equipped kitchen, fresh coffee cake and fruit provided for breakfast, comfy bed and a nice friendly owner

i didn't cook in room as preferred the communal kitchen for it's pleasant space

you need, very big room with kitchen, flat screen, netflix, great roof terrace, great host,

no key to the actual room but a special kitchen area and lounge is 2 floors down

the kitchen/diner was downstairs with free use of the facilities and a good store of breakfast items

good price clean room and bathroom everything what you need was in the kitchen pleasent and friendly

noisy because room too near bar and restaurant so you can heard all

the bar and restaurant were excellent, craft beers, very good food [the best rabbit for a long time]

style of the hostel , lovely and warm inside the rooms , as all have heaters , food in the gastro bar amazing , real fire going , christmas tree up background music while eating

hotel with clean facilities and a good buffet breakfast

enjoyed the aqua gym class and stretching on the beach close to a few restaurants and

the aqua gym was great with jesus

is convenient from the location, the number of seats by the pool, to the functionality of the room

gym could be

the wifi wasn t great in some parts of the hotel.

the wifi was shocking, temperamental at the best of times

wifi around the pool area not very good

wifi was very poor

- strong wifi everywhere

the choice of food at breakfast and dinner everyday was fantastic

when it comes to that), both in my room with the daily cleaning and in the facilities (pool, gym, common areas, etc)

would have liked to get something substantial to eat at pool bar .

no drunk people and activities for kids

of august as hotel is full, difficult to find out chairs @ swimming pool area

there is a different show on each dinner, location is quite good as hotel is on the beach, free wifi and parking near hotel

wifi was only in the reception area

cost of eighteen euros for wifi in the room

good food quality for both breakfast and dinner

bathroom and some of the furniture is dated, breakfast variety could be better, the sauna and gym were very basic and old

a shame that bar olga was so fenced in

a wooden fence on the streetside and a glass (not see through) wall on the poolside

the olga bar was lovely, staff at the bar very

pool side bar was excellent-olga is so friendly

the nice pool bar ordering the before day , cook an excellent 'paella de mar' take away, eaten on our veranda

check in was quick and easy and we were facilitated with a late check out time also

especially xander on the front desk and all the staff on the grill section of restaurant and the bar staff were brilliant at their jobs but also very friendly welcoming and made us feel

staff particularly welcoming, friendly & helpful, all except the bar staff

new gym! it's perfect

heated pool

pool extremely cold and the gym having not tools

no race for sunbeds was plenty to go around nice pool bar snacks available through the day

a pot of real filter coffee would be good for breakfast, instead of the machine coffee.

gym was very limited with equipment

rooms' windows leads to the street or swimming pool and highway, so it is noisy

the pool is a bit cold ( in december), but my daughter loved it anyway

was not acceptable had to eat out mostly ,very poor choice of food , no food to choose from for kids either , recycled food, some evidently not fresh

small pool

if you get the package with breakfast and dinner, then you won`t even get free water at dinner, but at least you

our room was close to the reception, pool and bars which was perfect for our one night stay

bar closed early should be a seperate pool for kids too many people smoking around the pool area

i arrived early and was able to start using the pool and the all inclusive, and on the day i left i had an evening flight and i was able to use the

breakfast was good, it would be nice to have the grill cooking omelettes to order.

several pool areas, pool bars and a nice restaurant where you can enjoy breakfast, lunch, dinner or all inclusive

pool can be heated a bit more during winter

rooms are very nice, spacious and wifi works well

swimming pool, beautiful view, wonderful choice of food, nice stuff

great selection at breakfast, so much to choose from - the honey was amazing

pool was a little on the cold side

room and facilities were great. location central and splendid. breakfast was very good.

& super friendly, the service was overall excellent - perfect hotel for families travelling with kids

the gym was designed for kids. the food was excellent activities for limited

the palm trees sitting area at the bar was a lovely place to relax in shade, away from the pool area

few self-service stations around hotel and drinks from bars are great

pool was very good and everything was very clean

, possibly fried bread sometimes at breakfast, would have liked to have been informed about upgrading my

only for 5 mins as the maintenance guys came very quick too but lucky we had cocktails from the bar with us plus a screen to watch tv so not a problem either as it was quickly

jose in the pool bar very rude to a few customers

do with more tables and chairs in the bar area on an evening when entertainers are performing as not enough and room to put more

breakfast is amazing

food and bar were fantastic, with a good selection of different foods, and drinks

maybe the time the bar closed. quite early for adults only

rooftop bar and terrace is great

we were a but afraid of covid-19 limitations we suffered before in some other hotels like limited breakfast, all those lines of guests to get food

excellent spa and sauna

the rl pool is a must as this is not crowded

breakfast at royal level and dinner was amazing

at breakfast they were fast and professional

gym was small and very busy at the times i went, there wasn’t enough equipment to go around

the fan in the gym did not work so it was roasting hot in there

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair, really good experience

pool was great, it’s not too overcrowded as birdcage is a smaller property

the pool,the rooms,the restaurant and in particular the staff

little complex, beautiful gardens and pool area

one very small dislike, no area around pool for non smokers

her apartment was clean with well equipped kitchen

the kitchen was absolutely fine, but the living room was a little bit too small

wonderful fully fitted kitchen which was a great help for us

the apartment was spacious enough, super clean and very well-equipped (dishwasher, spacious kitchen fully equipped, washing machine, parking)

the wifi connection in the hotel is good but in the room is very weak.

wifi didn't function sometimes.

rooms are modern & clean with full functioning aircon + good wifi connection

wifi was free but you have to reconnect every 15 mins

bar exspencive. room was outdated.poor wifi.

tra cost), kettle, water

wifi is free and great

the room was lovely and clean and there was wifi, tv, hairdryer, mini bar

wifi is awful. could not connect tv to wifi/broadband and hdmi did not work.

tra cost), two seat sofa, two single

pool was very nice and relaxing and we never had any issues with getting sunbeds

non existent in bar area and restaurant and needs to be installed and improved

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

i loved the pool areas, palmtrees, and views from my balcony

the bar area in the evening was sometimes unbearable with the lack of fans or ac

there is no evidence of any recycling in this property, the wifi on this occasion was inconsistent /unreliable and the tv and telephone didn t work and could

the wifi i found very frustrating

good situated, very friendly and helpful staff, comfortable beds, great wifi.

building and its decoration/design needs serious update and revamp a lousy wifi is not acceptable in europe in

cluding the bar staff) are wonderfully friendly and helpful

central location, helpful friendly staff, rooftop bar with wonderful views, breakfast was really nice, cozy; we will come

the bar on the roof had amazing views

all the staff were very friendly, breakfast was great and the rooftop bar was a wonderful feature

i got an early check in and the staff on reception were lovely

the roof top bar is a huge added bonus

amazing room with comfy terrace to relax. stunning views delicious breakfast.

a small rooftop bar allowed self service at all times

perfect service, the staff is very kind. very clean and amazing breakfast! the location is great

breakfast was excellent, lots of choice and all very good quality

there is also a self serve bar in an outside room on the roof that is always open to guests

the swimming pool is good as is the poolside bar too

was amazing location cleanliness and staff the food breakfast was fantastic so many choices great

breakfast were amazing, very various dishes, always very fresh and constantly replenished, lot of

clean, comfortable and relaxing environment with a nice bar area.

hotel for adults only

i was worried that as a couple with no kids it wouldn't have been very suited to us, but it was perfect

very well stocked breakfast

didn’t work there usually (chef didn’t know how to prepare dishes on the menu, people at the bar didn’t know the menu) breakfast buffet dramatically declined in offer and quality, etc

all inclusive brilliant with kids.

bar and restaurant are also really good

- adults only

the manager of the breakfast she is so friendly

i didn't actually get to breakfast so cant leave a opinion

pool area, pool bar restaurant bar, location close to bars, restaurants, shops, everything to

the pool area very nice

folks who like an early night there was some noise from the rooftop bar but it didn't go on after 12

location, modern luxurious interior, quiet & tranquil rooftop pool with bar and seating area

and guy on the desk was super helpful friendly and room was stunning and loved the small room top pool and views across las palmas

only downside was the rooftop bar wasn't open, but i'm assuming that's due to it being off season

the rooftop had wafts of sewage when we were using the pool

breakfast and dinner the possibility of taking a shower the day of check out after returning from

oh and hotel has three swimming pools with facilitated water exercises in the main pool everyday

gym equipment past its time. no treadmill.

location room size pool towels in the room on arrival

breakfast, cleanlieness

the morning with someone screaming and singing through a loud speaker to motivate people in the pool exercising

nice adults only pool and nice bungalow

bungalows were amazing, great kitchen, 2 bedrooms and 2 bathrooms, spacious terrasse with a table and 2 sun loungers

barbacan was brilliant

were ants in the kitchen and bathrooms

the location is perfect to be able to see the old town, with a lively bar one street away and the christopher columbus museum two streets away

great breakfast options

the rooftop area was comfortable with a plunge pool and operating a well stocked honesty bar and with superb breakfast facility

fantastic and huge breakfast freshly made

changed every day, choice of times for breakfast, printed our return flight boarding passes, late check out with use of hotel facilities all day after until taxi pick up, hotel arranged taxi

kindness of staff, great breakfast, everything clean and fresh. in the middle of old city center

location right next to the cathedral on a pedestrian street very helpful staff lovely breakfast well designed stylish

two course breakfast was high quality

the breakfast was always freshly made and delicious

very friendly people working nice breakfast beautiful room with hit tub and the terrace

+ location: central, yet quiet + spatious rooms + breakfast + wifi

wifi was a bit slow. there is no parking facility

the wifi connection was really bad perhaps because of the thick walls.

strong wifi signal, coffee in the room

problems with wifi

furniture could be more comfortable wifi was unreliable hotel situated in an area associated with less desirable bad and

they give you a tablet with internet

wifi range and speed could be better eapecially in poll area and room.

ich you can also use in the city and transform it into a wifi access point for your mobile phone)

pools and spa were so nice that they clearly competed with the beach of maspalomas

room was really good

f) for example and spanish

poor wifi in the room.

though after some changes) and wifi worked perfectly and tv has a lot of english

the wifi speed transfer is too slow so had to use my phone in roaming.

the gym has one cable machine and it was broken most the week

nothing for kids

two large pools with lots of seating and a nice bar

a lot of people smoke cigarettes around the kids near the pool

time tables are not the usual for spanish people i wish they can open the swimming pool later on and the buffet as well, we will love to have dinner around

we enjoyed the rooftop pool one afternoon which was very nice

wish the pool was open earlier (10am) and/or closed later (6pm) so i could have used it more during the

rooftop pool was lovely and quiet and hence very relaxing as were the sun longers

pool and rooftop bar were lovely, the drinks were great

very stylish and great location. pool area is amazing for the city view.

wifi did not work with our mobile phones

tiny details: the window in my bedroom was somehow not working and there was no wifi in the bedroom, which is probably a good thing though

wifi was fast

wifi a bit slow and patchy. would be nice to have a jacuzzi or expanded spa.

booked 8 days to work remotely and got what i was looking for: great place, reliable wifi, spacious rooms, very clear, staff very friendly, sun and good atmosphere around the pool

the restaurant bar is closed 10-20pm so you can’t even get a coffee without leaving the territory the food (

pool area is perfect for chilling and sunbathing

also we were surprised by very tasty and rich breakfast because we didn't expect much during covid time

bed, fridge and kettle in the room, peace and quiet, plenty of outside space and seats, special offer evening menu with wine, pool, spa room, friendly

curtain had dead moths and very old and worn also carpet very stained no effort was made to make bar area welcome; chairs were tilted up, and few umbrellas and they had run out of tonic when we

wifi is a bit poor, would be nicer to have a little better wifi even if you'd have to pay for it

friendly staff, strong wifi and pool area and hot tub were clean and well maintained, other guests were also lovely, it

wifi kept going in and out which was frustrating at times.

nothing really, apart from the wifi was a bit slow.

wifi a bit dodgy

very friendly staff (all of them), good food, great pool area

pool side bar closed ... why ?

lady who serves at the pool bar is very lovely

excellent breakfast. nice pool area, and room had good facilities and nice balcony.

the renovated pool is quite amazing and the ph level seemed just perfect as it was no trouble opening my eyes

clean, modern, had a gym for free and nice staff

most of the machines of the gym were outdated

gym

the bar on ground level closed at 2pm on a saturday - would loved to have sat there a little longer

my partner used the gym during our

quiet, you can always get a sun bed no need to reserve. clean, no screaming kids.

a bit sparse on kitchen implements, but manageable

white bungalows, music, palm trees, heated pool, food, although i am vegan and often even the mix salads had tuna in them, i managed it

good location access to the tourist places within 3km. supermarket are all nearby good size pool

the weather was amazing, kids enjoyed the swimming pool

the pool was lovely and the gym had some decent equipment

the breakfast buffet was the best had everything u could need

the gate was open, so anyone could get in)… that side more calm, although you can still hear kids screaming and music - but it was manageable

again ideal location free parking and must say very clean resturant and bar available next to pool great

moreover, there’s a very good gym to keep up with exercise during your holidays

wifi i never understood how it works, if it works at all.

there are no plugs by the beds and the wifi is very variable which was an issue for me as i had to work as well

which was great as i arrived alone by plane and my husband arrived 4 days later by yacht the wifi in the room was excellent as i needed to track the progress

wifi slow

poor wifi connection in the room

should be a tour guide who will give us a full tour of the hotel as i don’t find out about the kids splash pool until last day and my just 2years old love to swim

with the exception of one of the bar staff in the main lobby area

staff location entertainment size of room bed airco pool bar and pool restaurants

the entertainment team were simply outstanding, my kids honestly loved them and they put their heart and soul into everything they did- starting at 11

gym wasn’t very well equipped

room was clean, spaceous, with nice bathroom and comfortable bed, wifi worked well

excellent wifi throughout

was perfect and on a high and luxurious level - from the room, up to the pool area and to amazing breakfast

art from twice a week

get an ev car if you're staying here (the 3-floor underground parking lot has a ton of chargers)

spa / gym area quite small

pool didnt need to be heated in august as it was too hot, the price of the drinks in the hotel bars

adults only so quiet and luxurious

liked that there was no ambient music anywhere - music confined to good pianist in the bar in the evening until 8

the gym could be a little better equipped.

also connecting to wifi upon arrival was a problem and it staff was called

- the wifi connection is overly complicated: to use the wifi, you need to provide your name, your first

issue with the wifi in the room but i contacted reception who sorted it straight away

a few minor niggles - wifi and tv

hotel was very comfortable, clean good wifi and pleasant grounds

pedro the bar man

was usualy served under heaters and so not as hot as it could be the hotel had no indoor bar

of the place; quiet cosy traditional pool good size, heated enough for time of year, clean-aqua gymnastics was offered but not enough

great apartments, lots of space and clean. great pool area, lots of beds

tennis court, activities for kids, animation club, pool bar, food was quite ok (for this price)

beautiful room with fully equipped kitchen

very quiet area and the accommodation room, pool and building were extremely tidy, comfortable and clean

beautiful heated pool and communal patio areas

very nice pool and room

the kitchen was compact, with everything you might need for your stay - dishwasher, washing machine,

nice and cozy pool very pleasant with salty water. breakfast was good.

lovely space with a comfortable bed, spacious room and an amazing breakfast.

friendly and helpful staff - the fact that it was a small adults-only hotel - the small swimming pool

nice and cozy pool very pleasant with salty water. breakfast was good.

and stylish, large balcony, they’ve thought of everything and have a scrumptious breakfast

comfortable accommodation nearby pool close to bus stop

quiet and relaxing, large room with coffee machine and capsules + a bottle of water on arrival, pool towels, beach slippers and bathrobes

noisy entertainment around pool no kettle in room hot breakfast food was cold

separate sunbathing away from pool

the kitchen was well stocked with everything needed to cook

kitchen set, laundry mechine, etc

very large, comfortable bed, well stocked kitchen are

i travel with a child so having a kitchen was very helpful too

well equipped kitchen, table and chairs to eat at, sofa to relax on comfortable bed

golf course near if you like golf

crew for kids was really professional and all day available

with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out room, this hotel was absolutely beyond belief

even in rooms without official ocean view, you can watch sunset from balcony, infinity pool, nice spa indoor, great food, nice architecture of hotel, very close to the

having to pay extra to use the gym and spa . bad wifi connection.

wifi asks you to login/register every day

wifi did not work without registering with e-mail

great wifi

the wifi was impossible to connect to, and i'm not bad with technology

small fire on my floor they dealt with my room by refunding me the 1st night and giving me a very late check out which was

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful staff

from terrace at the breakfast is amazing

aside from the very charming and spacious bungalows with sunbeds and terrace, there were many pools available to choose where to swim and tan (they also offer towels for the pool with a 10€

we also had breakfast in the restaurant a few morning which was very nice

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was excellent and great intertainment lovely and quiet in the apartment at night

good wifi and also nice rooftop

wifi internet is flaky in some areas of the house, which was a challenge

the wifi worked pretty well

wifi connection wasn't that good. waking up every day at 10 a.m. when they open the blinds.

or surf