lift, free (fast) wifi, big-screen tv, well-appointed kitchen

kitchen generally underequipped

very recommendable if you need your own pad with kitchen, microwave and all

had a kitchen and living room

all doors like i was recommended, i felt like i was imprisoned and it started smelling from the kitchen ventilation

the front bar was lovely very welcoming the rooms were spotless

very close to gran canaria airport and the free shuttle bus to airport

hotel shuttle bus collected us at the airport which we appreciated ,we will be booking again in the

free airport shuttle

the pool

it was worth it liked how there was a mini-fridge and friendly cafe who lent us cutleries, good wifi, had hair deyier on request

location, new and modern, stable wifi.

hairdryer was missing, wifi did not work

the kitchen is kept very clean and has all you need for cooking

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

very nice owners, good kitchen and great bathrooms

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

wifi signal not so good in rooms, better to go downstairs into dining

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

wifi only in the reception/courtyard area which is fine but becomes difficult in the

wifi not always on, twice had to ask for it to be put on

wifi not great

location, terrace on the both floors, kitchen

the spacious shared kitchen, balcony and terasse are comfy as well

there is a large shared kitchen and lounge

kitchen facilities useful.

kitchen was poorly equipped

it's equipped with the usual amenities (both in the kitchen and the bathroom) required for a relaxed stay and managed by a restaurant next door

could be nice to have some tea, coffee, sugar in the kitchenette

we were expecting a room so we were very surprised that there was also a lounge and kitchen

kitchen - bathroom it all works fine

the furniture of the apartment was made of real oak, kitchenette was comfortable (though was missing a kettle to boil water), the bathroom comfortable

although some may find it very remote there was wifi although no mobile reception so you couldn't make

free wifi was available at the property but did not always work

in the house / area, so we could not make calls or send/receive smses but i managed to connect to wifi

there is no mobile signal in the area but the house has wifi connection

wifi connection was sometimes unreliable

the swimming pool and sauna usage is easy

we were happy that apartment have a kitchen with all the kitchenware you would need

all day pool, sauna till 00

pool was very cool, but it was only march, and oh leaving!!

we also appreciated the pool and sauna

wifi around the pool area not very good

wifi was very poor

- strong wifi everywhere

the wifi wasn t great in some parts of the hotel.

the wifi was shocking, temperamental at the best of times

gym is very poor - not enough equipment and what exists is shabby and in poor shape

i loved the breakfast and the dinner with the different cuisine

location, heated pool, cleanness, adults only, non smoking policy, good food.

the breakfast buffet is very good too

the gym was very small and underequipped

nothing we didn't like but more crockery in kitchen would be useful.

there is a good kitchen area in the room where you can make breakfast, lunch easily

kitchen is very well equipped could do with a plastic chopping board that’s all

2 televisions, 1 in the bedroom and 1 in the kitchen dinner

some very small ants in the kitchen at times despite keeping it clean and food free.

of hotel staffs, vegetarianas foods of restaurante (on special request) and swimming pools, chill out bar @ 9th floor is wonderful

friendly staff, thallaso spa , great day activity programme, gym, variety of sun loungers,

wasn't overly impressed with the breakfast, there was pork everywhere

room was facing sea views and the beautiful pool on site

of things to do, always some activity to do, great pools and pool area, great gym

wifi was only in the reception area

there is a different show on each dinner, location is quite good as hotel is on the beach, free wifi and parking near hotel

cost of eighteen euros for wifi in the room

breakfast and seawater heated pool

t we didn't use them much because the weather was

every day, beach very close to the property, nice bar with low prices just next to the

a shame that bar olga was so fenced in

the olga bar was lovely, staff at the bar very

olga's bar next to the pool povides great cocktails :) the apartment is cleaned and towels changed every

great bar with tasty food just at entrance

snack and water in the room. breakfast included in the price. nice staff, big parking.

the pool is very small and not really usable.

as it looked fab it has a zen atmosphere and i would have liked to relax in the garden beside the pool

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady washed an folded neatly to pack properly for leaving to airport following day

for us everything was just right, but if i had to make a comment the pool/jacuzzi was quite small but big enough for us, and certainly adequate to cool off, although a

would have been nice to have tea making facilities in the room also the mini golf was advertised but it needed completely upgrading

clean, very nice view from the room, and a swimming pool is the best

vg pool areas with 2 pools and 2 jacuzzis ,sunbed areas and shaded sitting areas

two pool areas provide plenty of space with sunbeds

status of the hotel, no gym, meals lack taste, they do not use spices

was spotless, modern, fabulous choice of food for breakfast, lunch and dinner

the spa was excellent we had a couple massages and a facial very good and enjoyed it

all inclusive . food was good. drinks from bar also good.

restaurant- plenty of staff great choice of foods for breakfast & dinner ( didn't really use it during lunchtime) there were snacks & drinks available

food at breakfast, lunch and dinner with great choices

food was good, bar staff very friendly and the rooms very clean. lots to choose from food wise.

the room, pool, restaurant and everything was clean and excellent

if you get the package with breakfast and dinner, then you won`t even get free water at dinner, but at least you

breakfast and dinner buffet very rich

* the swimming pools were quite cold, including the kids’ pool

rooms are very nice, spacious and wifi works well

great selection at breakfast, so much to choose from - the honey was amazing

noisy entertainment every night. pool not heated as advertised.

beans wear cold for breakfast but that's easily fixed 2

breakfast, pool, design, location, spacious

bar closed early should be a seperate pool for kids too many people smoking around the pool area

kids area with fountain slippery floor very danger for small kids you have to hold hands all time

very friendly room size good all updated pool area clean plenty of loungers kids area

kids didn't want to get out of the pool

lot of program of pool

is labelled as an adults only hotel but there were a considerable number of children of all ages staying

the multi jets showers in the spa weren't working at that time, would be nice to try them

the roof top bar, jacuzzi and spa are lovely

bars are really good as well

room was small for two adults

no entrance for them for covered pool or area with swimming pool for kids

the pool was great (althouhh slightly cold)

shows; animations; children programme; gym; variety of meals in the restaurants - especially taking into account that we are vegetarians;

were friendly - allowed late check out for free bar was decent plenty of outdoor seating by

all great, food, gym, pool, nothing was missing. amazing hotel

pool for kids was not heated as it was written in hotel facilities description

beds for all three members of our group, a great variety of foods, and option for cold breakfast any time of the morning upon request, not too cold water in the big pool, walking

lot of variety in the breakfast, lunch and meals separate pool for the kids, lots of seats next to the pool really happy about our stay

gym is too small

breakfast leftovers at the buffet during lunch

especially loved the pool area and the beautiful greenery throughout the property

breakfast was great could of done with a few more gluten free options

is excellent, the view is spectacular and the swimming pool very nice even if the jacuzzi wasn't working

live evening music was packed so had to sit inside with competing bar music

gym is not really a gym, several machines are broken and others are outdated

a really relaxing place, lovely chilled music gently played by the pool

little complex, beautiful gardens and pool area

proximity of pool to street. crowded breakfast room, bar and fitness suite. small size of pool.

only thing we were a little disappointed with is the bar closes at 5pm

one very small dislike, no area around pool for non smokers

they give you a tablet with internet

furniture could be more comfortable wifi was unreliable hotel situated in an area associated with less desirable bad and

wifi range and speed could be better eapecially in poll area and room.

ich you can also use in the city and transform it into a wifi access point for your mobile phone)

cosy bar with good selection of food and wine ud83cudf77 highly

senior restaurant staff that took good care of us and especially our kids

location for the restaurants & bars were within easy reach

a lot of people smoke cigarettes around the kids near the pool

room was comfortable with all you needed with nice view over pool and garden

you’re also about a 10 minute walk from the yambo centre if you are into gay bars, the food, although of a nice standard is very repetitive and all-inclusive really isn’t

tra cost), two seat sofa, two single

tra cost), kettle, water

wifi is awful. could not connect tv to wifi/broadband and hdmi did not work.

wifi is free and great

the room was lovely and clean and there was wifi, tv, hairdryer, mini bar

the gym , could do with a rowing machine for variety

gym: fairly limited and some defective machinery

location pool met other guest food was excellent

pool area, pool bar restaurant bar, location close to bars, restaurants, shops, everything to

make sure you try the paella and sangria in the snack bar next to the pool - delicious

24 hours gym and outdoor cross trainer

nice hotel overall, but two things made it stand out: the cakes at the buffet, and the crossfit gym

breakfast at royal level and dinner was amazing

two treadmills of the 3 were not working and gym was busy.

the breakfast and dinner could have been better.

there is no evidence of any recycling in this property, the wifi on this occasion was inconsistent /unreliable and the tv and telephone didn t work and could

building and its decoration/design needs serious update and revamp a lousy wifi is not acceptable in europe in

the wifi i found very frustrating

good situated, very friendly and helpful staff, comfortable beds, great wifi.

to thank all the staff and specifically carmen, at the front desk, which kindly let us have a late check out

adults only - friendly staff - good choice of breakfast rooms clean - 5 minutes walk from the yumbo

staff. location. cleanliness. breakfast all excellent

hotel for adults only

the swimming pool is good as is the poolside bar too

pool area was a good size with plenty of sunbeds

wifi did not work with our mobile phones

the best wifi-signal at the bedroom

wifi a bit slow and patchy. would be nice to have a jacuzzi or expanded spa.

wifi weak

booked 8 days to work remotely and got what i was looking for: great place, reliable wifi, spacious rooms, very clear, staff very friendly, sun and good atmosphere around the pool

wifi was free but you have to reconnect every 15 mins

rooms are modern & clean with full functioning aircon + good wifi connection

wifi pretty much didn t work for the entire week

wifi didn't function sometimes.

wifi is good and reaches the pool area

the water temperature for the adult pool to cold.

- gym equipment in need of repair and upgrade

bungalows were amazing, great kitchen, 2 bedrooms and 2 bathrooms, spacious terrasse with a table and 2 sun loungers

the bar staff around the pool and evening bar were very rude.

nice adults only pool and nice bungalow

very well stocked breakfast

drinkers and like to explore restaurants so didn’t think we’d make use of the all-in but the breakfast was amazing and we ate in the restuarant on one night at our expense and had a lovely

breakfast buffet is enormous with so much to chose from

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and green

didn’t work there usually (chef didn’t know how to prepare dishes on the menu, people at the bar didn’t know the menu) breakfast buffet dramatically declined in offer and quality, etc

very quiet. no proper pool bar snack bar. entertainment very dated.

con in the gym could be better

gym: 9

and variety of food, helpful staff, housekeeping is of a high standard, bar staff and drinks a great choice

i also thought the bar and buffet prices were high

the pool and pool area was really nice and well laid out and i nice atmosphere

pool is very nice and clean

excellent and the hotel installations very particular ,la piscina el bar en la piscina y sus access

falta de personal y servicios , like real bartenders on the bar and two or “three persons on the reception

great room great pool great location

the breakfast was good

we used sauna and outdoor pool, but water was a bit too cold

surroundings, both to the golf course and the mountains as well as the volcanic caldera

swimming pool was my favourite place

pool looked most inviting, but it was, not surprisingly, too cool

hotel, very good location, staff friendly, clean room, a lot animations for adults and kids

hotel and staff, great experience, water park for kids is out of this world, would definitely come back and stay longer

hours for breakfast, lunch and dinner are comfortable (so no need to rush), and availability of snacks 24h is

value for money, buffet breakfast, dinner and lunch in a lovely room (with outdoor eating)

also agreed on late check out and cheap day pass to stay longer

the hotel's adults-only setting created a relaxing vibe, perfect for a enjoyable stay

liked that there was no ambient music anywhere - music confined to good pianist in the bar in the evening until 8

there is a gym and a spa and also an outdoor bar with lounging area which is stunning

the spa team (separate from the main hotel we’re a bit

pool areas were so tidy

poor wifi in the room.

room was really good

the wifi speed transfer is too slow so had to use my phone in roaming.

f) for example and spanish

c), german

we particularly enjoyed magda and her pool aerobic classes

breakfast was amazing

again ideal location free parking and must say very clean resturant and bar available next to pool great

nice gym and pool area

moreover, there’s a very good gym to keep up with exercise during your holidays

wifi was poor.

free wifi

poor wifi

wifi did not work properly and could not be fixed

wifi needs to be better.

friendly staff, strong wifi and pool area and hot tub were clean and well maintained, other guests were also lovely, it

nothing really, apart from the wifi was a bit slow.

wifi kept going in and out which was frustrating at times.

wifi

wifi is a bit poor, would be nicer to have a little better wifi even if you'd have to pay for it

the pool is heated, the food is good, everything is clean, and the staff are friendly

nice apartment with a reasonably well appointed kitchen.

pool

the weather was amazing, kids enjoyed the swimming pool

shuttle bus to/from the beach

the apartments could be better soundproofed, our apartment was right next to the bar and i'm an early riser on holiday so usually early to bed, so it was hard to sleep with aqua's

was usualy served under heaters and so not as hot as it could be the hotel had no indoor bar

tennis court, activities for kids, animation club, pool bar, food was quite ok (for this price)

great apartments, lots of space and clean. great pool area, lots of beds

of the place; quiet cosy traditional pool good size, heated enough for time of year, clean-aqua gymnastics was offered but not enough

no pool

no tea/ coffee making facilities in room. outdoor pool not heated.

if the weather is warm enough, the pool looked good,

the pool was taken away and the breakfast buffet was very poor

pool looked so invuiting but water was too too cold in january _ invedt in solar panels and a cover

noisy entertainment around pool no kettle in room hot breakfast food was cold

quiet and relaxing, large room with coffee machine and capsules + a bottle of water on arrival, pool towels, beach slippers and bathrobes

separate sunbathing away from pool

comfortable accommodation nearby pool close to bus stop

the kids club is very interesting, my daughter had a great time there

the pool in the sauna area was very tranquil & the massage was excellent

staff were super nice and helpful. multiple choices for breakfast and dinner. would visit again.

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness centre and also be able to eat all day

pool facilities good

breakfast was great

- nice rooms (with fresh fruits every day and plenty of water included), a well-equipped gym and two enjoyable pools, comfortable sun-beds etc

the green areas are very well taken care of, the swimming pool is wide and surrounded by palm trees

pool management of beds.

breakfast was exceptional, impressive selection of cheeses

hotel 4/5 stars in canaria & even spain

there are 2 main room types - lower floor with direct pool access and upper floor with view

next time there will definitely book the bottom level with sunbeds situated outside your door at pool

hotel was awesome and even though it was quite booked, there was lots of privacy and an amazing pool we could use by ourselves a lot

the pool was crystal clear and the water temperature just perfect

0 mbps download

the largest shower i've ever seen ;-) the fastest wifi connection i've seen in a hotel

unstable wifi

ich they announce on arrival) for the security safe in the room, which i find ridiculous, the wifi is laborious to get connected but then works adequately, the toilets for the restaurant are a

kids -

they were attentive without being intrusive, especially in the restaurant and pool bar

gym was small and that guest put towels on the sun lounges earlier in the morning

was a great pool, amazing service, and the included breakfast was incredible

pool was large, absolutely no problem getting a sun bed, which had thick comfortable mattresses

adults only concept was ideal, very peaceful around the lovely heated pool area

pros : pool, cleanliness in common area, breakfast

breakfast - the highlight of the day

excellent facilities including pool and gym and for food was

great spa experience

the resort is very well presented, lots of space filled with palm trees, lights and swimming pools

location, great facilities, friendly staff, delicious breakfast and dinner, infinity pool, baby-friendly, warm

breakfast was very good sometimes a little bit busy.

in the popular hotel bar by the sea, one singer cleared the bar at around 5pm

spa room looked like it hadnt yet been

everything was perfect. abundant, varied and delicious breakfast.

poor kids club not enough on in the evening

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful staff

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful staff

the beach bar is overpriced.

warm pools, large bungalow, nice entertainment in the evening and during the day at the

wifi in the room poor

at would have rated 9 despite noise issues) was to some extent ruined by details: the wifi was lousy and cost a few measly euros extra per day - as did the safe

be it needed more directional signs, as one can get lost as i did the first day, and the wifi system you have to login every time i you go fro a part of the hotel to the

the wifi is very slow

prices for food and drink were very reasonable we did not like the fact that we were charged for wifi

the location is awesome and you can enjoy romantic sunsets at the bar next to the sea

great service. many activities for kids

4 star hotel, where you wanna go with kids

no late check out possible

not for a late riser if you wish to get a sun lounger by the pool

could have better entertainment in the evening the kids.

pool was beautiful and close to a beach rooms were spacious

no poached eggs at breakfast.

location, breakfast, variety of pools, gym

loved the spa, the pool, the gym, the food, my room, the entire experience

to very thick walls, the wifi coverage was spotty

ever experienced such good wifi in a hotel before) - ample supply of hot water in the

wifi, tv

character, really good for people who prefer staying in the hotel and just relaxing - really good wifi

mobile network coverage in room was poor, wifi was ok.

around, beautiful location, good start for hiking, cool games (table tennis, board games, pool, etc

there is also some space to meet next to the pool, where you can play board games or just have drinks

beautiful location . really enjoyed the breakfast and evening meal

beautiful terrace, nice little swimming pool (which we both havent used as dec weather was wintery and chilly)

authentic rustical feel the pool is small but pleasant in hot days

excellent wifi throughout

room was clean, spaceous, with nice bathroom and comfortable bed, wifi worked well

we travelled with a toddler, kids are not allowed in the nice pool on the 11th floor but there is another pool on the 7th which

from kids pool - they don’t have anything for kids entertainment

spa, the kids club at the end of the world, the room is old, the hair drier, restaurants a la carte closed

loved the welcome biscuits, being able to help ourselves to food in the kitchen, and the member of staff who diligently used google translate to explain things to us

there is a tv, a kitchen at your disposal and fruit for breakfast

clean and tidy bedroom, well organized kitchen, kind and helpful host. everything was perfect.

you need, very big room with kitchen, flat screen, netflix, great roof terrace, great host,

great value for money! smart tv access to kitchen and training facilities

well equipped kitchen

the kitchen and living area had everything we needed

a lot of facilities, bubble pool, football table and more

the apartment was spacious enough, super clean and very well-equipped (dishwasher, spacious kitchen fully equipped, washing machine, parking)

the kitchen was absolutely fine, but the living room was a little bit too small

her apartment was clean with well equipped kitchen

wonderful fully fitted kitchen which was a great help for us

nice service, helpful staff, stylish, large room, excellent breakfast with fresh and carefully picked ingredients

staff is amazing - ladies that helped us with breakfast, small things to make kids happy - highly recommended

breakfast was excellent, lots of choice and all very good quality

perfect service, the staff is very kind. very clean and amazing breakfast! the location is great

from the first seconds and that is why we decided to arrange our dinner from the upstairs honesty bar and just enjoyed our room - thanks especially for that opportunity

location, modern luxurious interior, quiet & tranquil rooftop pool with bar and seating area

hotel bar was not available yet

and guy on the desk was super helpful friendly and room was stunning and loved the small room top pool and views across las palmas

the staff were incredibly kind - they opened the rooftop bar just for us on a quiet evening (with a drink on the house

folks who like an early night there was some noise from the rooftop bar but it didn't go on after 12

i got an early check in and the staff on reception were lovely

the location was perfect for us in the old town and the views from the rooftop bar were gorgeous

the rooftop bar is phenomenal with the most incredible view of the cathedral

all the staff were very friendly, breakfast was great and the rooftop bar was a wonderful feature

the bar on the roof had amazing views

perfect location in the centre of las palmas. loved the roofterras breakfast!

location with lots of restaurants nearby, amazing breakfast, beautiful interior

returning to the hotel late afternoon and relaxing on the rooftop, having a dip in the plunge pool (not big enough to swim in) and enjoying a drink from the honesty bar

great location very comfortable and quiet, nice relaxing roof top bar space

great breakfast options

the wifi connection was really bad perhaps because of the thick walls.

problems with wifi

strong wifi signal, coffee in the room

wifi was a bit slow. there is no parking facility

+ location: central, yet quiet + spatious rooms + breakfast + wifi

location right next to the cathedral on a pedestrian street very helpful staff lovely breakfast well designed stylish

awesome location, great breakfast

the staff, the location, the room we got. everything was excellent. breakfast was very good.

kindness of staff, great breakfast, everything clean and fresh. in the middle of old city center

two course breakfast was high quality

the spa services are not great

property was amazing, spacious and with everything you will need

the older kids could stay in the downstairs bedroom and they had their own bathroom

expensive for drinks at pool area.

the spa shop inside the complex was super convenient and had everything we needed

very stylish and great location. pool area is amazing for the city view.

oh and i'd open the rooftop bar at 11 am

associated rooftop bar opens at 15

gym is a box with a bike and a weights machine

lack of room balcony/terrace - very tight room size - super poor gym - absence of place to have a dinner (even room has just one

very clean ,excellent wifi, excellent breakfast,rooms very clean,jacuzzi on balcony,staff very good and friendly

taking shower after check out, very, very nice, kind and helpful staff, free parking, excelent wifi

the wifi and the pool side restaurant food could be improved.

wifi was dreadful in the room, however, we were on the 10th floor and wifi seemed to work much

clean,good wifi,good food

1 overworked waiter and a very limited fixed price menu with no bar apart from canned beer and house wine

there is no gym

snack bar good value

gym that has an amazing view

shops, bars and restaurants all around, and not forgetting the many little streets in the zone, with its

poor wifi connection in the room

wifi, even with a vpn i could backup my holiday photos quickly

wifi does not work.

free wifi in the room

wifi slow

breakfast was reasonably priced and great choice of english or continental

or fans, no airer on balcony,all-inclusive drinks appeared to be diluted, only one pool bar area open while we were there, very little in the way of entertainment, wifi reception

well cleaned rooms and nice bar area and pool

the pool area was lovely

access to the ping-pong-table could be unlimited - or something for the children to do, when the kids club is not open