from desk to bar to pool staff

on my second night, i was returning from the gym on the first floor and while walking past the housekeeping space, a lady stormed out while

breakfast was ok, not a huge choice and was only like warm but was enough to start your day.

the rooms, the lobby and the breakfast area

stress relief… i got to take a break and used the gym before check out the next day

nice clean room and a good breakfast.

the pool and gym were very clean

the gym on site was well equipped but i will never use booking

breakfast, gym, pool.

clean room, friendly staff, very good breakfast, comfortable bed, and great value for the stay.

having a kitchen and microwave was the best cleanliness and modern look

right off the highway, ac worked great, had a full kitchen and full fridge, bed was comfy.

staff, nice rooms with small kitchen

it did have a nice size kitchen area and refridge

was a suite with a full kitchen but no utensils, no cups, plates, no ice machine, pots, and pans

had a restaurant, bar and pool.

the pool was clean and pretty, and lynae at reception was super friendly and helpful

the staff hotel, bar and chef all outstanding!

the pool could be bigger

very clean big rooms. bed comfortable. has a bar and small restaurant

pool and workout room was great also, stylish carpet and color scheme was good

the service was great!!! free complimentary breakfast,a gym and pool are available to the guest.

two bus load,s of kids checked in at 2am

the pools better the pool looked dirty and had spider webs on the gates

there really isn't much but my own preference on breakfast. overall good selection.

the people were friendly. the wifi worked well and was not complicated.

wifi in room 427 was horrible.

the wifi was unsecured and not very good for the floor i was on

wifi was not working too well that night, but staff say they were getting it fixed.

wifi and interent service failed to work

the outside grills on the patio and the upstairs indoor/outdoor bar area on the 4th floor were also a very nice touch

morning breakfast was fresh and hot

we loved the roof top little bar and grill

breakfast was amazing

beautiful; clean; comfy beds; safe area. loved the rooftop bar and all the residence inn staff.

than that everything was great the beds were comfortable staff was great i did not partake in breakfast because i'm not much of a breakfast person so i can't speak on that but everything was

breakfast

very nice, the room was very clean, hbogo was included with my stay, the staff was friendly and breakfast was good

would like to see some breakfast sandwiches at breakfast, quick and easy to go

hot breakfast with lots of options

free continental breakfast

breakfast was extensive for a small room, wifi worked and beds were comfy

wifi didnt really work and there were no waffles or bagels just toast.

network system is not working well.i was unable to connect into the internet via wifi

limited parking.

there is ample parking on the property, which is fenced in

laundry room was convenient

great location, friendly staff, nice rooms, very clean, good pool and great breakfast

pool clean an they had snacks for the kids

staff very friendly nice hot breakfast included and nightly reception was an added bonus

also the laundry area was filthy

breakfast in the morning

with breakfast, all people are very kind to us

the staff was so nice, especially the breakfast was super.

the pool and the fact that i could walk to the mall and bars and restaurants.

the room was spotless the breakfast was great and the staff was very friendly i will go back again

they have a bar in the lobby, which is a plus

appearance of the lobby, friendliness of the front desk , the bar and the server

hotel employee in the bar was excellent and friendly as well

gym was nice, had a laundry area did not see but handy

the breakfast was amazing. the food at the bar of an evening was exceptional as well.

kitchen was nicely appointed

pool & patio area are nice

breakfast menu was a bit weak

breakfast was a bagged lunch that you pick out and it was wrong everytime

full kitchen and room size

shortage on morning breakfast

location, new, very clean, nice size room, comfortable bed, complimentary breakfast, and other amenities

pleased with the variety quality and taste of the breakfast

great facility, nice surroundings and the breakfast was nice!

breakfast not good and things ran out frequently

small trash cans like bathroom size for the kitchen

clean and loved the fact it has 2 master rooms, living room and kitchen.

was disgusting, smelled something dead at the end near my kids bed

only stayed for one night, but the server at the pool bar was wonderful she went above and beyond to help us

what i loved best about the hotel was the golf resort and being able to walk on the sidewalk

the room has ample space to accommodate a family of 4, spa was great, breakfast was delicious and had a variety of

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room unfortunately in the room there

morning breakfast was delicious and offered a great variety

the only complaint we have is that it was advertised that there was free breakfast and there were pictures on the website of a breakfast bar and omelet bar

the pool and spa was a big plus

location was clean and we enjoyed having a kitchen and dining table to use

was very clean always, smell good, the breakfast was school and the staff specifically front was so nice and helpful

location and full kitchen.

had a pool and we wanted to jump in it but just happened that it was closed during the

pool was closed, and that was the only reason we made the booking

breakfast was ok since it was weekend, overall enjoyed our stay, clean room, nice hotel, excellent

we had the king suite with a kitchen with a full coffee pot

i liked having a kitchen

kitchen stocked with everything you need

breakfast was very good and the staff was

the pool was small and dirty

dirt, leaves in slider tracks, pool furniture busted at the seams- not just 1 piece , multiple chairs tattered

the pool area and outside are very neglected.

small pool

the pool got constant beautiful sunshine.

at front desk & bar area

outdoor pool

the pool area could use a little tlc and some shade

the pool is small but perfect for a quick dip after busch gardens

breakfast was not included.

i enjoyed the facilities such as the pool and spa center

love the friendly staff and beautiful courtyard/pool area.

rooms were all on angles, free excellent breakfast, easy free parking, lowest price and close to busch gardens

excellent coffee wonderful staff relaxing pool area good breakfast

enough items at the breakfast like grits or hash browns the workers were extremely good workers

having a kitchen is helpful even for short stays, and the divider curtain is nice when travelling as a whole

a lot of good selections for breakfast

in the bath room the water didnt get real hot but the shower was nice in hot and the sink in the kitchen was

eggs not offered at breakfast.

i did not eat breakfast, the location was great.

pool wasn t working

breakfast

the hot tub and pool, cleanliness and the room were amazing

no pool, it was out of service!!!!!!

was great our room was clean the ac worked well we were on the ground floor the breakfast was great and plentiful and 24 hr coffee and juice was

pool is open until 9pm

breakfast ended too early

early check in

great location, nice pool, lovely staff, and we appreciate the breakfast.

a rusty razor blade was in the bottom of the pool

sports bar within walking distance

heated pool was the best my kids loved it

the room was comfortable and clean. the shuttle service to the parks were great

the shuttle that took us to and from busch gardens was great too

he went out of his way to be kind to our kids, and gave them some free goodies

the room was clean and comfortable. the pool was clean. the location was great!

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

the suite was nice the outside is beautiful with the pool the hotel is beautiful and big

front desk told us that they didn’t have extra towels or blankets because the laundry wasn’t done

friendly staff, large comfortable rooms and beautiful courtyard and pool area.

wifi was really good for browsing, emails, facebook etc

there were kids running up and down hallways after midnight and before 9am

would have been better had it not been for the kids who kept running up down the hall ways screaming all night

remote, and the coffee maker was broken and we had to have that replaced, and i did not know the bar was not open in advance due to covid

had ordered room service; a dish of chicken wings

separate bedrooms and large kitchen, very accommodating, clean and smelled great!!

the location, the kitchen, the rate, what the resort afford.

spa area and gym were both great

great to have a kitchen and two bedrooms with the kids

full 2 bed/2 bath apartment with full kitchen and high ceilings was a grest fit for our family.

continental breakfast was great - good variety, very yummy

we very happy about the shuttle available to busch

the kids loved that we could watch the fireworks from bucsh gardens from our balcony

the lobby is large and spacious, but not much seating inside for breakfast

great pool for a dip

we were rained out to go to busch garden but they enjoyed the pool to the max

pool was clean and great to swim in

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

the breakfast was great

friendly staff and great breakfast. room was clean!

great staff, good breakfast.

gym was good

that it didn’t have a bar area, small gym facilities

continental breakfast was good with lots of variety

location to busch gardens. good gym.

wifi tablet never connected to internet

wifi, pool was super small, no streaming services just cable, and breakfast i thought would be

we never got the wifi password, he just gave quick and general info about the breakfast we had to ask him to repeat

sheets were dirty and wifi did not work

couldn't get the wifi to connect and also our room was very hot

i appreciated that kim accommodated my early check in, so we could go to the park stress free

the breakfast came in handy for sure

friendly staff, room was nice and breakfast was good.

no breakfast even though covid restrictions were lifted

due to covid-19 no breakfast was served, location great

it was quiet and relaxing and the pool was nice

the pool could have been cleaner, but it wasn’t disgusting. the children had fun.

pool view awesome..

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

ever i visit bush gardens this is my 1st choice because the price can't be beat with a clean pool

pool was a little small but ok

late check out was not a problem, and (although the guest printer was not working) the front desk

the gym was okay

had a pool and and an outside lounge area

pool and common areas were also a pleasant surprise, didn’t expect them to be so nice

breakfast was ok

our kids loved the breakfast

the company breakfast was awesome

breakfast buffet, gym, pool

the gym was small but all i needed to workout while away

a couple in the elevator was talking about whose turn it was to go downstairs to do laundry this week

they have a mini stove top with fridge like a mini kitchen. pet friendly seems pretty clean

although there was a small kitchen there were no plates, silverware, or cooking utensils

we had a kitchen but absolutely no utensils or cooking pans which staff said needed to be purchased

having to bring all of that to use the kitchenette isn’t useful

they helped me with an early check in!

the rooms where clean and the beds were comfy and the hot tube and pool where relaxing

hotel staff was awesome, even allowed us early check in

if we were staying for longer than a night i probably would have been looking for a pool.

pool access

cleanliness and staff were top notch. good breakfast.

the breakfast in the morning was great and the woman who was the chef went above and beyond her job

more vegan or plant based options for breakfast

beautiful property, good breakfast, friendly staff. highly recommend!

cleanliness , a variety of breakfast items

laundry out of order

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the staff are rude especially mike at the

it claimed to have laundry facilities, there were none

00 on laundry washing everything and then spent the night in the laundry mat parking lot in tampa until

breakfast choices were very good, including freshly made omeletts and there was an attendant

stood at hotel because my daughter had gymnastics competition and we were traveling from palm coast, overall it was ok

breakfast, pool, workout room

were nice and clean and we also enjoyed the pool area

breakfast, pool, workout room

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

how close to the airport and hotel shuttle

kids loved it

also forgot to put me on the shuttle for the morning

jacuzzi tub was not operating properly very minimal circulation and the pool was dirty.

was not available until after we left on the shuttle for our flight

very clean big room with full kitchen and hard wood floors nice staff clean laundry room

people are friendly & efficient & your continental breakfast was better than anywhere else i have stayed that offered same

since i was traveling for work, i loved it that it had a kitchen and i got a coffee maker with coffee from the front desk

continental breakfast was not really a breakfast at all

very friendly, quick with checking in and explaining what time is breakfast and the use of the laundry area

would have liked to be able to borrow some dishes for the room since it comes with a kitchenette

the cost to do laundry but it expensive every where

i loved the kitchenette and how big and spacious this room was.

to the counter to ask for the ice bucket and not having the tools inside the room to cook in the kitchen

a long term stay facility, there were no coffee makers in rooms, but it did have a full kitchenette

they rent rooms to kids and trash over the ground and don't clean it up

room i got stinked because kids shoved candy into the air conditioner - smelled like a mint explosion, got another room and

not for kids a all

everything is great and location is good also right by casino

kids running around making noise ar 3am. car stereo music. no sleep.

good rooms and breakfast

i had a pleasant stay and breakfast and attentive staff!

i pulled up a man was peeing in the pool'

upon check in we were told the pool was open and the kids may use it

great place good service and awesome breakfast on the morning

free breakfast was delicious

the free hot breakfast, the staff, the peacefulness and location from highway and casino.

i didn't like the breakfast the food was cold and the pancake machine was broken..

hotel was clean and the breakfast was really good

breakfast was hot and yummy

basis the staff is always been friendly the rooms are clean and bigger nicer than the hard rock casino and they are at 25% the price less then 1 mile

the pool is a bit cold

breakfast was ok

clean, spacious, quiet & hot breakfast options

breakfast was good the staff at the front desk both morning and evening shift were nice.

close to a nearby mcdonald's and about 5min away from hard rock tampa hotel & casino

fantastic, better than expected. super clean, full kitchen in room, very close to the casino.

clean room and bathroom loved the color palette kitchen very nice with all utensils very comfortable bed friendly staff good

the rooms were phenomenal. awesome set up. breakfast was great. 10 out of 10

our only complaint is the breakfast is not great

the fact that the pool was not open. come on vacation to relax and play in pool.

close location to the hard rock casino 1.5 miles easy travel.

ideal considering the area but it was very convenient to attractions like ybor city, hard rock casino, the highway

the pool was not open

there were no laundry amenities like advertised

only downside was maintenance on the pool but the beaches in the area more than make up for that

the pillows. no idea what the pool hours were.

decent area and accomodating staff plus a swimming pool

staff and pool

ideal considering the area but it was very convenient to attractions like ybor city, hard rock casino, the highway

the breakfast was just a basic breakfast but it was good.

gym no good breakfast they don’t even fill it back up the pool was dirty the location was no fun

i understand why i just wish i would have known beforehand and there were no towels at the pool which may have been because of coronavirus but it did it make me a little uncomfortable to

the breakfast was good

breakfast, very friendly staff, uncomplicated check in and check out, late checkout possible

i felt safe staying here with my kids, pool area was clean

the gym did not contain perfessional equipment

outside pool was too small

-for the price well worth it if you re only after somewhere to sleep. -wifi was really good

breakfast

some sort of breakfast. beside nutrition bars only

due to covid no breakfast but love the comfortable clean safe rooms ..

i wouldn’t really call anything much of a breakfast

wasn't really interested in the breakfast

location was pretty central to ybor city, the casino, and other major roadways

no grass or bathroom spot for dogs but considered pet friendly and charge a pet fee

staff was great, room was clean, room next to pool was great.

would definitely go back this was a good room i loved it very clean no bugs big beautiful pool

the room was clean and the pool was well

pool could have been a bit cleaner but it was just stuff that fell from the nearby trees so nothing

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with my hands full of laundry

laundry room is a shared wall

room, nice staff, delicios breakfast

the pool area was fun, and it allows smoking since inside the building and rooms are smoke free

the gym was not available and no cafeteria

near casino

the staff was amazing the rooms was great the pool area was clean and the pool felt amazing

plus, we tried several times to go to the bar for a drink and it was never open

very clean friendly nice pool close to area i needed to be

the pool was pretty much empty the entire time we stayed which was great for the kids to play freely

was very clean and parking was very close, there was a clean pool and basketball court was

the kids had fun in the pool

we used the pool area during the day and relaxed by the firepit at night

pool was really small

breakfast was very simple.

early check in

breakfast was complete, my room had a useful kitchenette across dr

there is a beautiful courtyard, pool, and a small retention pond edged with stately cypress trees and full of wildlife

the free breakfast was decent

enjoyed the pool and workout room also

breakfast was very good, lots of variety and clean

breakfast was the best. very clean around.

pool room

super clean, amazing breakfast, and had a free shuttle to the cruise port. beds were comfy.

the rooms are 424sq feet and contain a small but very useful kitchen

have any issues (other than some rowdy little kids next door but they settled down when it got late), that wasn't the hotel's fault, could happen

great breakfast buffet included, nice pool & hot tub, friendly & helpful staff

love the bedroom separate from the living area and the fact that it had a kitchen

laundry room was free to use so that was super nice

bar staff was also great and

the pool was nice and clean

friendly staff, very clean..restaurant and bar a plus!

nice pool my daughter had a blast

you can’t beat the location if attending a concert or going to the casino

staff was friendly, room was clean, nice pool/hottub area

wasn’t anything i didn’t like but every time i wanted something from the bar there was never anyone there

it would have been nice if the bar had a few more choices.

was at a great price and perfect location to all the restaurants and bar to down town ybor city, within walking distance

breakfast was delicious and bar was decent

the room was clean and the air was cold i also wasn't expecting a small kitchenette

the kitchen was invested with roaches

she allowed us to have an early check in due to our early arrival after our cruise

coming from the kitchen area

the room is well designed with comfy bed and view of the pool. wifi works fine!

wifi worked great, the cafe is a good spot if you need to get any work done

the pool area is absolutely gorgeous, as is the lobby and restaurant area.

room service didn t have anything veg

are there - it was too cold for the pool, but we would have loved to use it - very pretty the gym was clean with lots of machines the room was cheerful, beds comfortable, everything clean

wifi not working

ver managed to

i did not use the wifi or eat breakfast.

wifi was not working in the rooms and the technical support couldn t fix the problem calling me

wifi isn t working

pool area is nice and clean

wish the shuttle service would have offered transportation to raymond james stadium.

location outside of airport near everything all the highways and easy drive with a rental car the pool is nice the gym is awesome and everything was so clean and friendly staff members the best

the weather wasn't warm enough to use the pool

but if i had to choose something it’d be that the bar was closed by 10pm on a saturday night

breakfast was so not worth it

we have to pay for parking and breakfast wasn't so different

good breakfast, friendly staff, clean room. i would surely return.

the rooftop bar was great

nice self-serve mini-mart, bar and breakfast buffet in the lobby

wouldn't work & would have to go back to front desk - happen 3 times in 2 days, lots of college kids

i wish an airport shuttle was offered but i appreciated the shuttle taking me to local places

plans changed and we we able to receive an early check in we really appreciated the complimentary shuttle

they also had a very nice pool, not a big gym but they had treadmills and couple other pieces of equipment

shuttle bus a big plus

about the hotel was excellent from the staff, room and pool

it was close to restaurants and to the laundry

loved the king deluxe room. nice pool, decent breakfast and nice staff.

breakfast in the am

the breakfast wasn't half bad

the old days charm of the property can't be denied; the bar was lovely.

breakfast was adequate, though not exceptional

the shuttle service really was a welcome addition

breakfast.. not quite correct. fee for bread?

breakfast could have been better with a live counter and more variety .

free breakfast and coffee

desk clerk was able to direct me to the nearest cvs and a great place for breakfast with friends

to downtown, walking distance to riverwalk -liked the kitchenette with full size fridge and dishwasher and has a small stove

however there were pests in the kitchen area

spacious rooms, kitchenette, excellwnt staff

the friendly and helpful staff. the included breakfast was great.

the breakfast can be better :)

the room was huge, the kitchen was very clean and we will gladly stay here again

very good breakfast.

free breakfast rooms were very clean and

our boarding time was delayed and we were able to do a late check out, so we had a comfortable place to wait

we took advantage of the gym and the pool

6th floor which is an open access floor meaning that anyone has access to it because of the pool, gym etc… other floors you need to swipe your room card to get access and the other thing was we

had a great stay, the kids loved the rooftop pool

dryer for days, wrinkles everywhere, after a long day of meeting and them walking around with the kids the way the sheets and pillow cases looked was not inviting at all for a good night of sleep

note about shuttle

the pool was closed during our stay.

a bigger pool and pool area would be nice.

easy instructions to request airport shuttle from the airport would add more shades around the pool, as an open space was hard to use in the heat of the summer would add more eating options in

great location. very good breakfast

the hotel had no bar until 5:00 and then closed at 9:00, just not the quality for close to $300

not enough chairs in -near pool area

they have a pool.

pool was

no bar open at 5pm although they couldn’t say why it wasn’t open

the room was very comfortable, quiet, and the kitchen was well equipped for any meals that you want to make on your own

everything was great. the pool area, the rooms were big and the beds were comfy.

i loved that it had a kitchen and a door that cuts off the room from the dinning room

i loved the space and the kitchen

kitchen had no sponges for cleaning and blacked certain essentials