hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the staff are rude especially mike at the

it claimed to have laundry facilities, there were none

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

laundry out of order

from drug users in the laundry area and those on drugs sitting on stair wells all day

conveniently located an exit before the casino and an exit or two away from food and entertainment

it was perfect for us as we were wanting to be close to the casino

very modern and clean ! close to casino and state fair grounds. refrigerator, small kitchen.

short on breakfast utensils (no spoons) for yogurt& cerieal & ran out of coffee.

the laundry room was closed because of this issue as well

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

hotel seems to have people living there, up all hours with kids waking you up two and three in the morning

close to the casino and the highway.

room i got stinked because kids shoved candy into the air conditioner - smelled like a mint explosion, got another room and

they rent rooms to kids and trash over the ground and don't clean it up

i wake up with itchy feeling , i have a lot of bite from bed bugs all over my body, and my kids have the same, i did talk to the front disk about the

the food at the breakfast was fantastic. the staff were wonderful. the hotel was very clean.

breakfast was included with eggs, sausage, pastries, coffee, juices etc

gym was well equipped

i didn't like the breakfast the food was cold and the pancake machine was broken..

very clean! friendly service. accommodated early check in.

they have service to the casino but not an event that is across the street

pretty much everything. good rooms, good pool, and a good breakfast.

warm breakfast available.

location, the friendly staff, the excellent continental breakfast, the big spacious room, and comfortable

to fair grounds & casino hourly shuttle ride to and from casino,pool was nice,rooms are

breakfast offered was not great

the breakfast came in handy for sure

if check out was one hour later and breakfast was one hour longer.

breakfast was a lot more than we expected. very clean and right next to busch gardens

free breakfast was great

wifi was really good for browsing, emails, facebook etc

rooms) and no the pool is not heated and the hot tub was closed off with caution tape then

the queen room with the extra sitting area was perfect for a family so the kids could go to sleep and the adults could shut the door and unwind on the couch

nice lobby , nice view from room, gym was good

shuttle to and from busch gardens was so convenient and easy to use

i felt safe staying here with my kids, pool area was clean

the gym did not contain perfessional equipment

outside pool was too small

full kitchen. quiet location. friendly staff.

breakfast was good

breakfast

the room was nice size and great to have the kitchen

the convenience of the kitchen

the full sized kitchen...

we had the king suite with a kitchen with a full coffee pot

very good hot breakfast

breakfast could use some improvement

i liked having a kitchen

staff and pool

the fact that the pool was not open. come on vacation to relax and play in pool.

close to casino

really enjoyed the stay and they have clean pool

the location was near the casino which was very convenient.

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room for guests (you have to use quarters & the office may or may not have any the store

close to casino

very clean and comfortable. definitely a great price and right down the road from the casino

the pool was not open

we didn't spend much time there but the pool wasn't working if that's important to you

clean and breakfast

the only complaint we have is that it was advertised that there was free breakfast and there were pictures on the website of a breakfast bar and omelet bar

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

the hot breakfast was also good

other than that breakfast was good

breakfast, room was clean, amenities

a late arrival, they were kind to give us late check out

perfect place to stay ! my son loved the gym and pool. great breakfast.

the breakfast was amazing !

i did have some ants and the pool was kinda small

did not like the plastic ware and paper plates at breakfast. we not used to it in europe.

a small getaway from the kids

a small getaway from the kids

breakfast was good and had a great variety

nice pool and jacuzzi, very clean. good size room. nice breakfast.

clean good breakfast

the color palette kitchen very nice with all utensils very comfortable bed friendly staff good breakfast

bed, early check in

clean, comfy bed, well equipped kitchen, good breakfast and very nice staff

the best was comfy, full kitchen with supplies, staff was so nice

small pool

the pool area and outside are very neglected.

the pool got constant beautiful sunshine.

it wasn't not easy to get to. only pool was available... no other amenities.

was not included, the pool need more maintenance and we have to pay for the parking

close to bush garden and the casino

i can’t wait for the breakfast to open back up!

that it didn’t have a bar area, small gym facilities

a cruise ship and were welcomed well before checkin, but our bags were stored and a key to the pool for a swim was offered

location to busch gardens. good gym.

i love that there is a mini kitchen and a nice fridge

really enjoyed the pool

the complimentary breakfast was superb

clean, convenient location, budget friendly, breakfast was just right with ample attendants to assist and make sure all stays clean and sanitary

the kitchen

laundry room closed no forward mentioning anywhere

downstairs was a little kitchenette/dinning area (no stove)

are well built and insulated for sound, the architecture is pleasing, the pool is nice, and the gym is better than average

location was great the only thing i would change is the breakfast wasn't that good of a variety

breakfast should be till 10

the breakfast bar they offered for 10

use some updates to the pool area for the type of money y’all are making the pool area should be up to date

location to casino

the bar was great

restaurant was a little pricey. pool gate was not locked.

nice room, kitchen. if i stayed longer would really like all the amenities.

kitchen installations had everything and more

the area, the rooms, the staff, the breakfast! everything was great!

loved the amenities the kitchen provided too

staff were very helpful and friendly, hotel was clean, breakfast was good, and the room was quite comfortable

location. kitchenette

great breakfast buffet included, nice pool & hot tub, friendly & helpful staff

pool could use a little more cleaning on leaves but on the other hand with the storms off and on

staff is great, the breakfast is great, three nights a week they put out oederves, wine, beer and non alc

the breakfast bar was more than expected

our fridge wasn't properly working in our room , and breakfast could have better/more options

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

the pool was great and had a handicap accessible chair for the pool

friendly staff and great breakfast. room was clean!

pool comfort and convenience

pool an friendliness

pool view awesome..

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

the kids loved the pool.

king rooms are very spacious and comfortable with great location to pool and laundry

location good for us. nice pool, and comfortable bed. ,

wish breakfast was included!

nice pool. small but we’ll-stocked indoor bar.

breakfast was at an extra cost

the pool was closed when other hotels had theirs open

the view of the pool was fantastic from the balcony

bar staff was also great and

there is a lobby bar with live music, on certain nights of the week and the food was great

this hotel was amazing! my kids love the pool and the rooms are clean and comfortable!

the smell of the room and no inside pool.

rooms were all on angles, free excellent breakfast, easy free parking, lowest price and close to busch gardens

would like a bit more of a selection of breakfast but what was there (continental) was tasty

excellent coffee wonderful staff relaxing pool area good breakfast

and laundry is up on the third floor

room was next door to the gym

sheets were dirty and wifi did not work

wifi tablet never connected to internet

couldn't get the wifi to connect and also our room was very hot

wifi, pool was super small, no streaming services just cable, and breakfast i thought would be

we never got the wifi password, he just gave quick and general info about the breakfast we had to ask him to repeat

laundry if needed and was by card which most are still coins

we even requested an early check in and they didn't hesitate

the pool and the area next to the pool was nice and clean. also the gym.

just the bar was close

the bar was closed

convience to restaurants and truck parking nearby

breakfast wasn't quite as good as other hotels we have stayed at

gym no good breakfast they don’t even fill it back up the pool was dirty the location was no fun

the breakfast was just a basic breakfast but it was good.

location, landscape,pool

front desk told us that they didn’t have extra towels or blankets because the laundry wasn’t done

nice pool, quiet, and right next to a coffee shop that was great

location of the pool and our room

the pool area is gorgeous and our 2 bed room turned out to be

the hotel has a beautiful courtyard with full of lush plants and a clean & nice swimming pool

we plan on staying every time we bring our pup to tampa to visit our kids

staff, the pool área, hotel was clean

it was a great size for three adults and two kids

beautiful room. fantastic breakfast. very convenient to cruise terminal. would recommend 100%

the shuttle that took us to and from busch gardens was great too

-for the price well worth it if you re only after somewhere to sleep. -wifi was really good

due to covid no breakfast but love the comfortable clean safe rooms ..

no breakfast but a granola bar if that.

i didn't have breakfast there

i wouldn’t really call anything much of a breakfast

loved that they had breakfast in the morning

would definitely go back this was a good room i loved it very clean no bugs big beautiful pool

no grass or bathroom spot for dogs but considered pet friendly and charge a pet fee

staff was great, room was clean, room next to pool was great.

$25 per pet fee at a “pet friendly” hotel

people all around the property, people “gathered” in the parking lot like they were doing laundry or something but drinking in the daylight

no breakfast available due to covid

rooms were very clean and the breakfast was excellent

cleanliness in the rooms, lobby,swimming pool area, i mean everywhere

room, nice staff, delicios breakfast

eggs also ran out carpets in corridors are stained gym equipment was worn out it’s a bit tired

super new hotel. clean room. nice pool. friendly staff. great breakfast.

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

the gym was nice

honestly don’t have any complaints but one thing that could be seen as a negative might be the pool size as it is a bit small

the hotel was clean, the gym is clean

free continental breakfast

quiet and the bar was pretty cool

besides pool not open long enough.... not mucn

i only use the gym, there are no dumbbells.

did not have a car, and this is a place that has an indoor/outdoor restaurant & bar with entertainment some nights

facilities, comfy beds, amazing breakfast buffet, the pool was great. the staff was great.

size of room, jetted tub, breakfast

breakfast area is small to accommodate so many families

breakfast was very good

for me- although i would have preferred facing the back of the property, so that my view was the pool, not the street under construction

wonderful stay and beautiful room. great staff and really nice breakfast. we will be back!!

pool was dirty and it has been every time i stay

the location was good to the casino and restaurants

pool needs cleaning

beds , we stayed here to attend the 85 south show, early check in was granted comfy bed literally 5 minutes from food and 15 minutes from downtown

pool was clean although we did not use

the pool chairs need replaced as far as everything else it's a great hotel.

clean, quiet, free breakfast

the breakfast could add a few extra niceties such as oatmeal maybe bring back eggs

breakfast was great! staff was friendly, professional and helpful!

breakfast was ok.

breakfast was good

the pool is nice beds are amazing staff was amazing definitely coming back!

laundry machines were not working and no breakfast was offered.

all the leaves in the pool.

not sufficient towels told laundry was closed but reserved for 3

gave my son free ice cream, the breakfast was good, the beds are very comfortable and it was very clean

easy parking . beautiful lake view by pool

at this property last night my kids in one bed my wife and i in the other noticed when we got home my kids scratching and took a

pool didn't feel very warm

the included full and varied breakfast was excellent, and the entire area is kept very clean and neat

the rooms were clean, the bed was comfy, and the breakfast was pretty good

staff was wonderful. so was breakfast.

very comfortable stay and rest breakfast selection

there were kids running up and down the hallway

great breakfast

convenient location. free wifi. clean.

wifi barely works, otherwise very nice hotel

the wifi didn't worked the whole time i was there

comfortable bed, clean room, courteous staff, comfortable room over all, free wifi in rooms

wifi not fast, in fact had to get off it to work on internet it was so slow.

kids running up and down the halls screaming

the pool was open and that was nice because it was hot and i had kids with me again i give it a 10

my father slipped on pool step and had to get 6 stitches to his forehead. there was no hand rail

dogs, kids running up and down the halls

pool needed vacuuming

the pool was cold

close to a big mall and a top golf

particularly the hot tub since so many people were utilizing it & eating around & in it( kids mostly) 2

the staff was very friendly. the pool was awesome!!

hallways and gym didnt smell great

the pool was freezing and rooms little out dated and needed

no free breakfast cold pool no courtesy van

there is nothing i don't like. i wished the bar was open but i understand these times we are in

i woke up early to use the fitness facility, and loved it

marvellous hotel and swimming pool within 1 block of the ybor district ! 5 stars !

free breakfast

everyday including sunday and they haven’t put that on booking dot com or anywhere they say the pool is heated, but their answer to this is it gets heated by sun lol the breakfast is same every

cigarette butts in front fountain and pool area, outdoor seating cushions stained

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs (although our shower gel and shampoo dispensers did not get refilled and we had

oh yeah delish breakfast options too

the room is well designed with comfy bed and view of the pool. wifi works fine!

wifi worked great, the cafe is a good spot if you need to get any work done

the outside could use some fan so u cab actually enjoy the cigar they sale we needed to ask for room service since they only clean twice a week

loved everything but wish it had a gym

want to thank the valet team, front desk staff and room service personnel for simply doing an outstanding job

wifi not working

the room was clean, the ac worked great, and i could control it, great wifi and gym

complicated wifi connectability

wifi was not working in the rooms and the technical support couldn t fix the problem calling me

ver managed to

wifi in room 427 was horrible.

the wifi was unsecured and not very good for the floor i was on

clean! comfortable. many amenities including free wifi and breakfast

room was spacious it had a couch a microwave and refrigerator with wifi and a nice view of the pool i really enjoyed my

poor wifi trouble connecting and when i did kept kicking me off

breakfast is very good and there's a large selection

the breakfast was delicious and there was plenty of food choices

problem booking wrong hotel because something close casino with shuttle bus expense too much money

good breakfast too

the gym was super clean and very user friendly loved that

dryer for days, wrinkles everywhere, after a long day of meeting and them walking around with the kids the way the sheets and pillow cases looked was not inviting at all for a good night of sleep

the breakfast that they had was good

pool was so clean and serene

breakfast choices could be improved

had a great stay, the kids loved the rooftop pool

the kitchen staff

the last night of our stay, so we slept with the blinds up all night and red ants were in the kitchen area

beautiful pool area though we did not have time to use it

it was incredibly clean, the staff was wonderful and that pool was amazing

the total environment from the staff to the laundry to the pool was excellent

coffee not available all day, breakfast ends too early

a car full of kids

pool is warm and the design of the room was nice, the staffs were nice, and the gym was clean and neat

the pools better the pool looked dirty and had spider webs on the gates

beds were comfortable, staff was really nice , gym was nice size and clean .

the shuttle service really was a welcome addition

offered a convenient shuttle to the port.

which is where the kane brown concert was the weekend i was there - plus the hotel has a free shuttle that runs 7a-11p and goes anywhere w/in a 3 mile radius of the hotel

fun boutique style rooms, exceptionally clean, great bar, above average warm breakfast, elderly cleaning lady found my boots

they offered a free shuttle to the concert which was awesome

nice self-serve mini-mart, bar and breakfast buffet in the lobby

we have to pay for parking and breakfast wasn't so different

the rooftop bar was great

breakfast was so not worth it

nice self-serve mini-mart, bar and breakfast buffet in the lobby

also there was no room service menu in the room

loved the pool

and they forgot to charge 300$ for mini bar and kept bothering me after i returned back from the states

to the point where all me and my wife did was stay in our room and order room service

there were no vending machines. yes there s room service but i wanted a coke.

location, full kitchen, comfortable room, breakfast buffet variety

very comfortable room with kitchen and living room area.

there was a basketball court which is nice for kids but also noisy

pool,hot tub, fruit water

desk clerk was able to direct me to the nearest cvs and a great place for breakfast with friends

hotel exceeded our expectations, it was extremely clean, staff was friendly, breakfast had a lot of variety and was very good, location is excellent, and room was great

breakfast could of been better maybe serve waffles and turkey bacon not just pork bacon and the

good food and bar available

nice to have a kitchen and it was pet friendly, so we had out shih tzu with us

good location, place looks amazing, luxury kitchen, nice bathroom.

breakfast is really good with plenty of choice and good quality

breakfast, gym and location were great

gym and swimming pool are a very nice added value

close to attractions. great breakfast

breakfast was much better than any other basic hotel breakfast

$700+ for 3 days and the breakfast wasn’t even free like most motels that are cheaper and the pool didnt even stay open and so much

pool was not in working order, which should have been stated prior to booking at the hotel

pool was

not enough chairs in -near pool area

room was by the pool where they blasted loud music all night long

the gym was also very well equipped

nice hotel bar and had a very nice view of the river

it was nice (after a 2 week road trip) to find a coin operated laundry room (next to the gym)

the front desk staff were helpful and shuttle service was pretty good

location, central to several tampa attractions, clerk allowed us early check in at no extra

noisy kids and security issues never handled by the staff. will not stay here again

the view at night was very nice and the pool area with drink and food specials was good too.

lack of gym equipment

took my pet canary, and they waived the pet fee

location. pool area. room was large.

from the valet, front desk, bar and pool

gym is decent

the bar is great and the outside area by the pool is awesome

close to cruise terminal, modern, staff very friendly and helpful, nice pool, clean rooms,

that the outdoor shower at the pool didn't workn

wifi was terrible. mattress was not comfortable

he did not give me the wifi password/instructions and when we tried to call downstairs the phones in the room were full

room was not ready at check in time. expensive parking. no free wifi.

amenities were good, food was good, wifi was good, location was great

it was just faster for me to turn my wifi off and use my data

ree nights in a row) even tho staff tried to make it complimentary

had to pay for wifi rooms were nice but a little outdated

disappointed had to pay for wifi so didn't use it

free wifi

great presentation about hotel amenities however they didn't indicate i had very standard room no wifi for such costly one night stay

fridge, microwave, wifi, gym, and pool

wifi can be a little challenging to connect at times

wifi connection was a big problem

breakfast bar was great and i slept like a baby

air filter in the gym air conditioner needed to be changed, made it very warm in there

staff, clean rooms, pool area was nice but pretty small, the parking lot was great, was able to get ahold of the staff

the pool gates were locked

great pool. friendly staff

booked for the pool and wanted to sunbathe, but pool was in the shade.

the pool was dirty, my kids could not use the pool

upon check in we were told the pool was open and the kids may use it

the bathtub also had drainage issues — the water would pool and not drain properly, which created a stagnant water smell in the room

breakfast is very basic & beverages are overpriced