from desk to bar to pool staff

on my second night, i was returning from the gym on the first floor and while walking past the housekeeping space, a lady stormed out while

breakfast was ok, not a huge choice and was only like warm but was enough to start your day.

the rooms, the lobby and the breakfast area

stress relief… i got to take a break and used the gym before check out the next day

nice clean room and a good breakfast.

the pool and gym were very clean

the gym on site was well equipped but i will never use booking

breakfast, gym, pool.

clean room, friendly staff, very good breakfast, comfortable bed, and great value for the stay.

having a kitchen and microwave was the best cleanliness and modern look

right off the highway, ac worked great, had a full kitchen and full fridge, bed was comfy.

staff, nice rooms with small kitchen

it did have a nice size kitchen area and refridge

was a suite with a full kitchen but no utensils, no cups, plates, no ice machine, pots, and pans

great facility, nice surroundings and the breakfast was nice!

shortage on morning breakfast

breakfast not good and things ran out frequently

nancy served breakfast everyday with a beautiful smile and positivity that made us happy to be there

we asked for an early check in time to get ready and they accommodated us

didn't at the facility but found the snack bar very convenient

pool was great

gym was nice, had a laundry area did not see but handy

the breakfast was amazing. the food at the bar of an evening was exceptional as well.

pool was amazingud83dude0e

free breakfast, 12 pm checkout, staff very helpful and

pool & patio area are nice

full kitchen in room was convenient

pool was supposed to be heated but it was freezing to get in

nice hot showers, spacious rooms, large kitchen area

i wish the pool was bigger.

had a restaurant, bar and pool.

the pool looked nice

sarah was extremely helpful as i requested an early check in on the 20th as my husband had to drop me off at 6:30 am

the staff hotel, bar and chef all outstanding!

network system is not working well.i was unable to connect into the internet via wifi

breakfast was extensive for a small room, wifi worked and beds were comfy

wifi didnt really work and there were no waffles or bagels just toast.

the gym looked so nice but i managed to find an

we arrived very late (3am) and they arranged a late check out time.

the pool

no laundry

the sunday breakfast is the best i have ever had

one of staff member who was speaking turkish with my kids was a wonderful human being

mostly we had the pool for ourself, stuff is super attentive

breakfast, beautiful shower, spacious room,comfy king sized bed, microwave and fridge in my room,

the outdoor pool was sparkling blue and clean with ample seating by the pool

we stayed in the non smoking room and the pool was just right

laundry access & nice pool

breakfast to much bread no eggs

only request is if the rooftop bar was open on sunday

rooftop bar was closed.

loved the fact that we had an actual suite with a kitchen and a living room area

breakfast was great! location of hotel confusing to find-lack of signs on approaching streets.

the rooftop bar was closed so didn’t get to enjoy but the rest of the property and facilities were

the complimentary breakfast was also a plus and i really like the 12:00 pm check out

would like to see some breakfast sandwiches at breakfast, quick and easy to go

very nice, the room was very clean, hbogo was included with my stay, the staff was friendly and breakfast was good

everything . everyone was friendly. rooms were clean. breakfast was great!

than that everything was great the beds were comfortable staff was great i did not partake in breakfast because i'm not much of a breakfast person so i can't speak on that but everything was

beautiful grounds, pool with an excellent golf course '' & the staff

beautiful grounds, pool with an excellent golf course '' & the staff

the property is beautiful. nice pools. spa is amazing. lots of birds which was very cool

the pool was fun for the kids and the poolside bar was good

also i was told i would get a pool view room and did not then was switched from that room and promised a king sized bed and was

the please was extremely clean including the gym and the swimming pool area

great place to stay with two little kids . enjoyed the free breakfast in the am

the please was extremely clean including the gym and the swimming pool area

the housekeeper threw away all of our snacks and kids snacks...

pool is warm and the design of the room was nice, the staffs were nice, and the gym was clean and neat

wifi in room 427 was horrible.

poor wifi trouble connecting and when i did kept kicking me off

the people were friendly. the wifi worked well and was not complicated.

room was spacious it had a couch a microwave and refrigerator with wifi and a nice view of the pool i really enjoyed my

wifi and interent service failed to work

free continental breakfast

breakfast was good and plenty

the breakfast in the morning was great and the woman who was the chef went above and beyond her job

more vegan or plant based options for breakfast

cleanliness and staff were top notch. good breakfast.

location, clean, breakfast

separate bedrooms and large kitchen, very accommodating, clean and smelled great!!

amazing bathrooms and kitchen

spa area and gym were both great

saw bugs on the kitchen counter and the

the location, the kitchen, the rate, what the resort afford.

quiet location, nice room, clean building and the breakfast was good too.

the room has ample space to accommodate a family of 4, spa was great, breakfast was delicious and had a variety of

other than that breakfast was good

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room unfortunately in the room there

the pool and spa was a big plus

also liked that they served breakfast

wind there was crazy and all leaves were in the pool constantly which by the way was very cold

would like a bit more of a selection of breakfast but what was there (continental) was tasty

excellent coffee wonderful staff relaxing pool area good breakfast

kids like the breakfast

heated pool was a plus

everything was great!!! pool was warm, free breakfast wasn't bad, and we always had towels.

my kids were able to charge things without adult consent

heated pool was the best my kids loved it

friendly staff. free shuttle to busch gardens. great breakfast selections.

outdoor pool

was exceptionally clean and the breakfast was tasty

the pool was closed when other hotels had theirs open

very polite staff and pool and bar area was right there.9

breakfast was tasteful, but you have to wait for the one person working to make your meal

nice pool, quiet, and right next to a coffee shop that was great

pool

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

the room was clean and comfortable. the pool was clean. the location was great!

the suite was nice the outside is beautiful with the pool the hotel is beautiful and big

were very helpful, breakfast was great, coffee tea and hot chocolate 24/7, nice pool and grills to cook on outside, good location walking distance to restaurants, massive

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

breakfast staff (short older hispanic lady blond short hair) i was asking her what she had just put

pool area was clean

nice room with a full-size kitchen

accommodation was perfect, beautiful and clean, the breakfast was great, i definitely recommend it

extremely clean! comfy beds and wonderful breakfast

good breakfast choices all kept clean waffles, eggs, bacon, toast, hashbrowns, muffins, cereal

it wasn't just a room, it was like a small apartment with a kitchen with an oven, a dishwasher, just everything you need

location was clean and we enjoyed having a kitchen and dining table to use

breakfast could use some improvement

the breakfast had a good selection

breakfast was ok since it was weekend, overall enjoyed our stay, clean room, nice hotel, excellent

the staff and breakfast were excellent. the location was perfect for us to go to busch gardens.

i liked having a kitchen

the pool area is falling apart and needs too be swept ,trimed, & painted

the pool was small and dirty

the pool area and outside are very neglected.

small pool

it wasn't not easy to get to. only pool was available... no other amenities.

breakfast was good and had a great variety

breakfast was good

the room was very clean and the staff was very nice. the breakfast was very good and fresh

pool and hot tub and the service from rita

a lot of wasp in the pool area..

was great,and everyone as well, thanks a lot, grand baby just could get in the pool because it rain, thanks to hurricane harvey, but it still was

perfect place to stay ! my son loved the gym and pool. great breakfast.

early check in

hotel, staff and breakfast was just perfect

i did have some ants and the pool was kinda small

wifi was really good for browsing, emails, facebook etc

the queen room with the extra sitting area was perfect for a family so the kids could go to sleep and the adults could shut the door and unwind on the couch

the queen room with the extra sitting area was perfect for a family so the kids could go to sleep and the adults could shut the door and unwind on the couch

the hotel also provided free shuttle service, which was awesome

bar closed at 10pm on friday night and 9

00 dollar charge fee for early check in

breakfast was very good! it was buffet and food was hot

the staff was very friendly and accommodating free shuttle to park early check in option

the bar outside wasn't up and running.

area with pullout couch would allow for privacy if sharing the room with another couple or kids

they smelled heavily of pool water rather than a linen-focused bleach

nice gym. nice bed. nice shower and shower head

late check out was not a problem, and (although the guest printer was not working) the front desk

all ,bar a lobby area ,pool and patio locations .

pool and common areas were also a pleasant surprise, didn’t expect them to be so nice

i also didn’t really the breakfast options the boiled eggs were not good

old furniture,old electronics and breakfast quality is not good

breakfast was good, got to have fresh made waffles that u make yourself :)

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

the pool was awesome for a night time swim

we never got the wifi password, he just gave quick and general info about the breakfast we had to ask him to repeat

wifi tablet never connected to internet

wifi, pool was super small, no streaming services just cable, and breakfast i thought would be

sheets were dirty and wifi did not work

couldn't get the wifi to connect and also our room was very hot

we used the pool a lot and it was wonderful

close to all the places we visited. very clean, friendly staff, awesome breakfast

access to busch gardens, good breakfast. quiet room.

greg breakfast included

breakfast was included with the room and the coffee was incredibly good

pool an friendliness

pool area is very nice with umbrella tables and trees

the kids loved the pool.

it was quiet and relaxing and the pool was nice

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

friendly staff, room was nice and breakfast was good.

breakfast was a lot more than we expected. very clean and right next to busch gardens

the breakfast came in handy for sure

breakfast offered was not great

i know late check out is at least 12 and the staff members were kind of rude with it when it came to

had landed at 6am and wanted early check in

room , pool , gym

same breakfast every morning

beds and pillows were fantastic, the pool was located very conveniently, very friendly and helpful staff

breakfast was great as well

the only lacking amenity would be the gym, as it was missing even the basics

although there was a small kitchen there were no plates, silverware, or cooking utensils

a couple in the elevator was talking about whose turn it was to go downstairs to do laundry this week

having to bring all of that to use the kitchenette isn’t useful

laundry machines were broken so i had no access for the full 9 days two spider in my room other

the rooms where clean and the beds were comfy and the hot tube and pool where relaxing

pool access

hotel staff was awesome, even allowed us early check in

if we were staying for longer than a night i probably would have been looking for a pool.

a/c unit had a broken grill so i had to stuff something to make it quieter and i kinda wish the pool was a little heated

the pool was dirty as well

breakfast choices were very good, including freshly made omeletts and there was an attendant

breakfast, pool, workout room

clean comfortable and a good breakfast ud83dude0a

stood at hotel because my daughter had gymnastics competition and we were traveling from palm coast, overall it was ok

fitness room so small, dirty, machines are broken

sent a shuttle that picked us up in less than 10 minutes after our connecting flight was canceled

also forgot to put me on the shuttle for the morning

was not available until after we left on the shuttle for our flight

has pool, gym, laundry facility and business center to print stuff.

on bed - damaged, wobbly table which caused coffee to spill - front desk didn't have quarters for laundry despite sign saying they do

laundry services, kitchenette, cleanliness, swift check-in check-out.

there was a kitchen towel

i loved the kitchenette and how big and spacious this room was.

the room was so spacious, the kitchenette was a dream, i was able to cook a few dinners over my course of stay, bathroom is

staff, clean, great breakfast and the kiddos loved being able to go swimming even after dark which not many

upon check in we were told the pool was open and the kids may use it

i had a pleasant stay and breakfast and attentive staff!

exterior and pool was dirty and faded.

kids running all night in the hall playing music loud

00 on laundry washing everything and then spent the night in the laundry mat parking lot in tampa until

their laundry room was close

from drug users in the laundry area and those on drugs sitting on stair wells all day

laundry out of order

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the staff are rude especially mike at the

comfortable beds, great breakfast and pool, easy parking, convenient location.

breakfast

pool very clean and clear

breakfast very not the best

tv ,refrigerator for the drinks to stay cold cold ac pool super clean hot tub too

the property was near everything and they even got to open the pool when we got there

older kids at the pool throwing ice at people in the pool and squirting them with a water gun

staff have to talk to the costumers about services, i spend 3 nights and never know about breakfast was included and

clean room great breakfast offered and the lady at front deck was superb to say the least

bath room needs a up date on the fixtures, there was little kids in the hot tub it did look dirty, the breakfast food did not look good the coffee was out

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the breakfast

cleanliness, breakfast options, courteous staff

breakfast was very good a little different each day,fresh fruit,eggs,waffles,sausage,potatoes,all

also, the complimentary hot breakfast was one of the reasons for our selecting this hotel and it met our expectations

breakfast was good! staff helpful.

would suggest if you are going the casino

continental breakfast was not really a breakfast at all

great value for the money, i recommend it if you want to go to the casino or just get away

the complete set of a kitchen (electric stove, fridge, bowls, cutlery, etc

close to the casino

machine needs fixed and wifi would be nice

wifi doesn't really work

never gave us the password for wifi but didn t trust the wifi to get on it any ways

wifi non-existent in my room. had to go to mcdonald's across the road

wifi

very clean, decent breakfast spread, good sized and well serviced pool area.

staff, good breakfast, outdoor pool was a plus

room was clean and well maintained, the hotel grounds neat, and the pool water clear from what we saw (didn't get the chance to go in this time around though)

heated pool

staff was excellent and the pool was clean beautiful

if there was a continental breakfast that would have been great! also, wifi became very spotty.

no ice available. wifi is constantly kicks us off. bathroom is small.

could not connect to free wifi

the wifi is not dependable but they have 24 hour it support

i also liked the free wifi, because our wifi at home was acting up again

breakfast was excellent

excellent breakfast with many choices

the breakfast was amazing

nice gym and outdoor pool

i didn’t get to use the gym but it looked nice

no guest laundry room

breakfast was great, we have not had waffles in a long time

staff, clean and comfortable rooms, a great country-style complimentary breakfast and all at a good value

i thought pool area would be larger and more on breakfast to choose from.

i thought pool area would be larger and more on breakfast to choose from.

the kitchen was invested with roaches

coming from the kitchen area

she allowed us to have an early check in due to our early arrival after our cruise

the room was clean and the air was cold i also wasn't expecting a small kitchenette

it was close to restaurants and to the laundry

was in a good location with anything you need close and the staff was nice and the pool was

children love the pool, location and the restaurants in the area

the rooms were very clean , the pool area was nice . the breakfast was awesome

about the hotel was excellent from the staff, room and pool

nice pool

pool perfect

the pool was a comfortable temperature. the place was very quiet and comfortable.

location, the pool area is inviting, laundry is convenient, the rooms have rule floor vs

swimming pool

would like bacon and ability to make your own waffle with breakfast.

the location was great. staff was wonderful. got an early check in which was so convenient.

didn’t get in hurry to fix ceding machine and guest laundry

the pool was dirty the whole time

the staff that prepared breakfast were very friendly and helpful

close to casino

i wake up with itchy feeling , i have a lot of bite from bed bugs all over my body, and my kids have the same, i did talk to the front disk about the

close to the fairground and casino. perfect location

also casino across street seemed like people staying at red roof where vibing in some way

not for kids a all

hotel was clean and the breakfast was really good

free breakfast exceeded expectations

i didn't like the breakfast the food was cold and the pancake machine was broken..

very clean! friendly service. accommodated early check in.

free breakfast was delicious

laundry facilities

breakfast menu needs to be add with more options

fantastic, better than expected. super clean, full kitchen in room, very close to the casino.

clean, comfortable bed, large shower, kitchenette, location, room set up and more!

the staff is absolutely amazing and attentive and the complementary breakfast was such a lovely touch

don’t offer breakfast, there is a kitchenette in the room

friendly staff and kitchenette

hall carpets stained. no silverware or plates/cups in kitchenette cupboard.

some basics in the kitchen

had a kitchenette but had to bring your own stuff or buy from front deck

the fact that the pool was not open. come on vacation to relax and play in pool.

on line says laundry facilities but there isn't any no hair dryer

the pillows. no idea what the pool hours were.

close to casino

the pool was clean and so were the sheets

the pool was clean and so were the sheets

the pool was not open

location of the room was great because i wanted to go to the hard rock casino and its really close to i-4

ideal considering the area but it was very convenient to attractions like ybor city, hard rock casino, the highway

there were no laundry amenities like advertised

the breakfast was good that morning and the staff was great

to fair grounds & casino hourly shuttle ride to and from casino,pool was nice,rooms are

clean, spacious, quiet & hot breakfast options

outside pool

love the fact that there is a free shuttle to the hard rock casino

breakfast starts at 7

clean ,comfortable beds,good breakfast

convience to restaurants and truck parking nearby

the pool was shut down the entire time we where there.

the pool was a little dirty and some of the furniture was dirty

the gym did not contain perfessional equipment

outside pool was too small

i felt safe staying here with my kids, pool area was clean

staff always smiling and willing to help, specially at breakfast time

enjoyed the pool and jacuzzi

the kitchen area was convenient

the breakfast was good, some hot and some cold

they had laundry room as well

the outside area was very nice near the pool/fountain

they remodeled all the rooms, the pool is excellent, food is good and warm, employees are great

i wanted a balcony to sit enjoy the night outside not at pool

the pool area could use a refresh but we didn’t swim during our stay so it wasn’t an issue.

pool area was ok

too many kids at the pool

nice outdoor garden sitting area separate from pool & kids

pool not heated

the pool area doesn’t get much sun.

the little lobby bar was so nice and the bartender ed was top notch

the free breakfast

they could have better breakfast selection

breakfast

i didn't have breakfast there

it had enough space to park my trailer. the massage chairs in the lobby

location was pretty central to ybor city, the casino, and other major roadways

location near fairground and casino

misleading advertising has nothing to do with the casino and leaves the choise chain very bad

location was great.next to casino.

the pool so great also they room are a good size

pool was clean the kids and i enjoy it

only exception was the shuttle driver who was great

breakfast had many options pool was clean rooms clean staff very friendly and

picked this hotel based on the availability of a free shuttle to the immediate 5 mile area

breakfast was great

breakfast serving area was crowded, with a long wait for the waffle maker

it's quiet, like having a kitchen , even though never cooked or ate in the room,nice to have

mildly unfriendly breakfast staff customer service

breakfast was friendly and i loved the fresh waffles during the week

good location for me for getting to family in florida. clean, good breakfast.

a free in room phone, and great breakfast (waffles, coffee, juice, packaged muffins) and a late check out ( 11am) to give my husband and me time to absorb that coffee and wake up

the staff was exceptional and i enjoyed the pool and breakfast

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with my hands full of laundry

eggs also ran out carpets in corridors are stained gym equipment was worn out it’s a bit tired

that it was very clean and laundry and gym were available and plenty of available parking.

-for the price well worth it if you re only after somewhere to sleep. -wifi was really good

the pool was freezing. too cold to swim in.

loved everything about it especially the bar and food

pool was nice, great location

breakfast was delicious and bar was decent

was at a great price and perfect location to all the restaurants and bar to down town ybor city, within walking distance

small pool and gym

breakfast was very good, lots of variety and clean

pool room

super new hotel. clean room. nice pool. friendly staff. great breakfast.

gym facility was like having nothing at all

i loved that they had floaties in the pool and did grilling & live music

the weather wasn't warm enough to use the pool

location outside of airport near everything all the highways and easy drive with a rental car the pool is nice the gym is awesome and everything was so clean and friendly staff members the best

good gym nice warm pool delicious breakfast comfy beds

the shower was out of body wash but i was able to use bar soap from the hand sink.

the room is well designed with comfy bed and view of the pool. wifi works fine!

wifi worked great, the cafe is a good spot if you need to get any work done

although my friend told me his experience with the bar tenders where not good

stylish, great location, lively hotel bar and excellent coffee shop

loved the pool and the staff was very accommodating