centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

bar also had a very nice atmosphere

the rooms and ensuite are immaculate as is the bar and restaurant

breakfast was excellent all the food was of an exceptionally high standard rooms large and roomy

breakfast was great and staff very accommodating

the cooked breakfast is also not to be missed

very pleasant reception staff, and bar staff

all the staff were pleasant and helpful, nice food, relaxing bar area. spacious, clean room.

brilliant breakfast, having to cross the road is so ok on a fine weather day

exceptional breakfast in the penny farthing over the road

car park very accessible late check out arranged very promptly and no extra charge

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

the restaurant and bar are relaxed warm environments with great food and service at good prices

there was a welcoming and cosy atmosphere in both the bar and restaurant with plenty of choice of beers and ales

stayed on a friday and saturday night and the music from the bar downstairs stayed on until 11pm

breakfast was continental and served in the bar again everything fresh and served with lovely welsh hospitality

the reception in bar staff to the young lady who serve breakfast was a very pleasant stay wish i could have stayed

although it would be great if they did do breakfast but they do leave pastry's out and you can make a coffee

the newly refurbished bar downstairs was a great place to have a drink after a long journey

only little noise from bar but dead quiet by

i would have appreciated a breakfast.

breakfast wasn't available as the kitchen didn't open until later

wifi kept dropping out which was frustrating

wifi was down in our room, and the shower was cold but, we told the staff and are fixing the

wifi signal was strong

my room was a little too far and wifi connection was not very stable

food and drinks were great, the rooms were beautiful and provided nice tea/coffee wifi was good the place was beautiful and clean the pool was my

poor wifi signal in the coach house

wifi didn t work in the hunters lodge but brilliant in the hotel itself.

all in the shower , loose toilet seats and if you stay in room 19 although they say you get free wifi , you cannot connect from this

no wifi for 4 days.

i liked my room in the coach house but the wifi failed on the last 2 days which was a pain

unfortunately breakfast was cold so only downside of stay

very relaxed staff and pretty building. breakfast staff were especially helpful and kind.

) parking was not plentiful, with only 3 spots in the bay, and one near the garden area, but staff

excellent very welcoming and friendly staff really enjoyed the breakfast

cold breakfast and an hour wait

late check out on request and an excellent breakfast

the wifi was poor

wifi didn t work

wifi security constraints too paranoid

i was in the outbuilding, wifi was not available in that part of the hotel

wifi was a bit hit & miss and due to the location and the building the 4g network reception was not

everyone was very friendly, the snack bar in the room was the best i've seen!

early check in location

for early check in of 10

clean and great location for ev charging

bed and spa bath was amazing!! employees was so nice!

pillows were very hard room a bit hot spa bath took forever to fill

no room service option so food limited in evening to bar crisps only

warm room lovely deco ,plenty parking nice setting

no room service for drinks only food it states you could have room service for a fee, bars closed at

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

full english for me, muffins and pastries for the kids

amazing staff - we asked for late check out due to attending a wedding later on that day, only needed to check out an hour later

the hotel and location in general and the kids loved the pool.

location was ideal for our job location and parking was never an issue for our works van

the bar had a great atmosphere with decent beer

plenty of parking space

friendly staff especially the bar lady/waitress didn t catch her name but really looked after me, evening food was excellent

and helpful, nothing was too much trouble, they helped us with places to go and the young bar man even helped me find a postcode and put it in my phone for me

we were in town for the golf and it was perfect location for that

this included the bar staff, waitresses, staff in the morning serving breakfast & the cleaners

excellent location for porthcawl (both the centre and the golf

breakfast was great. room was very clean and quite spacious. the bar downstairs was excellent.

to royal porthcawl golf club and staff who were happy to serve us supper slightly out of

fabulous pub, really comfortable room, if anything a tiny bit noisy as over the bar area but we were expecting that and not a big problem as the walls are very old and very thick

sunday lunch and breakfast was excellent

it was 2 adults and 2 young kids

good location for golf. the staff were very friendly and the room was pretty clean.

really loved this place the staff were very friendly- good food and drinks at the bar and at a price that doesn’t break the bank

super breakfast and bar and restaurant on site

were so lovely and friendly, accommodated late check out for me

a lot of kids running around without parental control.

room above had numerous kids staying

perfect and kids option

wifi was too weak

wifi not good as a business user, struggled with emails.. not the end of the world..

reasonable price evening meals and great wifi connection in room

good location, great wifi, good facilities and the staff were great.

lovely room, great decor, super comfy bed, fast wifi, great shower, helpful & friendly staff.

unfortunately the swimming pool and gym were closed but the staff were really kind and helpful.

to visit family, great to have a brilliant family room which was 30 seconds away from the pool which the kids loved

times i had to wait for things - the room service line took ages to answer on all 3 occasions and often there wasn't anyone on the

spacious room, nice breakfast, great pool area

for example - saturday morning they set up a table near the bar with tea and coffee so you can help yourself

clean and comfortable room. lovely breakfast. parking. close to centre of town.

clean room and fantastic cooked breakfast

clean comfortable and friendly. wonderful breakfast

superb breakfast

i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was very sweet

food was great, pub had a lovely atmosphere and the breakfast was spot on

breakfast and the staff are loverly comfortable room and good parking

the location was perfect, & breakfast was great

dinner breakfast was lovely

just being very very picky on the three counts here but at breakfast there was side plates on both mornings with butter on, various jams on the buffet table

staff let us park a little earlier as we wanted to have a walk and explore the area

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

great vibe in bar with fab karaoke

we were there during the rugby world cup so it was fun to have the bar absolutely filled to the brim

only an extra £10 for late check out (6pm instead of 11am)

great location on penarth seafront , good bar and restaurant room small but comfortable

was right over the bar so could an issue for some - but the bar closed at 8pm so not really an issue for us

the included breakfast was superb, again with both veggie and vegan option

location, staff were all really friendly and accommodating, great breakfast

right on the seafront. lovely views from the bathroom! breakfast was excellent

5g in our room, quicker than the wifi and decent sized room

free wifi available throughout the hotel

the wifi wasn't working and the shower

information was provided upon check in about where to obtain wifi access but i discovered this by accident when using the tv remote

the tv wouldnt connect to our disney plus tidy because of the wifi

and the wifi worked well

we were able to park easily and the wifi worked well

wifi worked very well

the room was very clean and modern, big and confortable bed, easy access to wifi and even there were mugs and tea and coffee with biscuits for free

ample free parking, free wifi and a bar serving delicious beer and cider on tap

hospitality. welcome. attention to the traveller's requirements. great free wifi. flexibility.

wifi signal was good in the lobby, but no signal in our room.

wifi in my room didn't work

clean, comfortable, good wifi

the wifi was patchy and unreliable.

fantastic breakfast and great staff

great set up with the informal lounge containing honesty bar and tea and coffee facilities

the room was exquisite, and the executive lounge & honesty bar added an extra touch of luxury

superb breakfast

cooked breakfast items are no longer included in the price, however the homemade granola and sourdough

good gym facilities and open 24 hours which is a bonus in a hotel definitely a very high standard of

the spa was a relaxing retreat and felt totally relaxed on the the heated beds and jacuzzi

great location in central cardiff. clean and nice hotel. good gym.

queue in breakfast time

everything. very quiet room. excellent, brand new gym, delicious breakfast, superb location.

crisp modern facilities; stunning location; super friendly and helpful staff; delicious breakfast; great value

breakfast

really nice breakfast

breakfast and evening meal

fantastic settings with all amenities the restaurant and bar are out of this world

nice lounge on the ground floor with a bar and tv, nice breakfast room

but to compensate we were given a free drink from the stylish bar and a free breakkie which my mate say was the best he's had in years

convenient with extremely friendly staff and an excellent breakfast.

breakfast could have been hotter

it was a lovely clean room good size room for my wheelchair and the kids

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

there is free wifi in

had a smart tv so could use all internet apps and the wifi connection was good

have to say, the wifi in the room was

high speed wifi

the wifi was great as well

gym on site and delicious food

the vegetarian breakfast was amazing

good breakfast friendly staff lovely large room handy for beach and local shops cafes good gym

a lovely hotel with a brilliant unexpected large gym

everything really i just a salesman so as long as it got a gym i’m fine

wifi is very weak.

wifi signal on the 11th floor was not very good

wifi was a bit hit & miss

wifi

first, i could not connect to the wifi with my computer, only with the mobile phone

was a nice touch that the bar was left open till late for us when we returned from our wedding party

breakfast was great

breakfast was full english with toast and cereal

hard working and speedy bar staff, good selection off beers

everything was perfect, i'd like to give a special shout out to cameron behind the bar he made our stay

wifi i actually didn t understand how it worked and whether i would get charged after my first

everything except the charge for wifi

no free wifi in room

room had a bad signal for mobile data and even the wifi

all good however i didnt like i had to pay for wifi and the gym was closed

get the wifi connection on the tv, would be great if there was option to have apps on tv, eg netflix

had some trouble connecting to the provided wifi - the security settings seemed to be quite restrictive

the wifi as well was very fast and over all we have major complaints

wifi was great as well

tv was not working properly and poor wifi

decor was very chic, bed really comfortable, good wifi facility, and the bathroom was nicely decorative with a brilliant power shower

very comfortable bed, decent wifi and very pleasant reception staff

anks to the good wifi)

room facilities plug sockets everywhere with integrated usb charging points, excellent and stable wifi connection, good lighting, good black out curtains, decent sized samsung tv with good

strong wifi to staff

clean rooms; friendly staff; comfortable bed; stable wifi.

comfortable and very clean, good wifi, friendly staff, great food at the restaraunt and decent breakfast, nespresso machine in the

wifi not very stable and cellular reception is not good on the high

wifi needs to be upgraded

wifi on 16th floor was slow.

wifi worked well (room 201) (+) free wifi (+)hotel was beautiful and had the fastest hotel wifi i have ever had (60+ mbps) ud83dude2e (-) 10 per breakfast. wifi didn't work (+)comfortable bed. bath. breakfast. wifi. friendly and helpful staff. (+) the wifi in the room was very good (+) good strength wifi (-)street where hotel is located was a bit rundown. wifi signal was poor. (+)everything was perfect except for the wifi. our room was 218. (+)location, good size rooms, wifi worked properly.

fabulous room, comfortable, clean, lots of extras , great size , amazing breakfast and lovely pool and great

comfy beds, nice locations, really good breakfast , spa is brilliant

last but not least, i enjoyed the swimming pool

pool was full of fun, kids and silliness which is fine but i wanted to swim so paid for a hotel facility that i couldn't

complimentary wifi & tea & coffee in the room was great

wifi signal is excellent and the speed is very good

area and bar was set out and the way staff accommodated people who used that area for coffee and wifi

wifi very slow & when they say king bed they mean 2 singles put

could connect to wifi but not get on internet, even after doing the sign-on part

wifi was unpredictable

staff were fab free wifi fab bathroom i stayed in the old big sleep - the hotel is nothing like that now, the furry

good wifi connection

wifi easy to use and fast

the ironing board had seen better days,lovely tv, free wifi was nice and a lovely view at night

wifi connection was poor in room 202

wifi was very weak

wifi was in and out at times

wifi was fast , room service was

although a password was provided it wasn't needed for the wifi

the compact yet fully equipped kitchen includes modern appliances for effortless meal preparation

nice complimentary breakfast

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on some evenings with

parking was too small for, and in the future could be included with booking and accommodation kids beds was not seen like the one on photo

gym altho really good had empty hand sanitizer and wipes

excellent fast free wifi, ideal for the business traveler

wifi on an apple device was a nightmare

so many things were broken - poor bathroom, no plugs near the beds, no instructions for wifi, very small room, we were three guests but only two cups in room, issues with breakfast

wifi - never glitched once which was great workwise

to ask about air con as wasn't on, no instructions, had to ask about wifi which had to register again after 24 hours

very friendly staff .. good choice of breakfast bar prices reasonable bed and pillow comfortable

lovely room. lovely breakfast. great location

bar prices were excellent and breakfast was very good

room was very comfortable. breakfast was lovely. quiet location.

to use it as i have a blue badge and need to be close to the entrance, plus could do with a kids

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

2 different members of staff granting a late check out and confirmed, we still had someone come into the room to question why we hadn't

during my visit this time i was kindly given a late check out time even though it was not required

staff really helpful and we even got a free late check out

breakfast was really good and the staff were friendly and went that extra mile to make you feel at

breakfast was wonderful to

the breakfast was amazing, i loved the style of choosing 2 courses which were not only healthy/nutrious

location, beautiful house and decoration, great breakfast and lovely cindy and pia - we will be

nice touches such as large candelabras lit at night in the dining room, a thoughtfully stocked bar and excellent food with an organic focus)

the hotel was very clean with great fast wifi

room, well working wifi

the wifi but can manage without it.

room.and bed and great wifi signal

good wifi signal. good breakfast. spa was lovely. only 5minute walk from town centre.

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

bar area, room was nice, clean and spacious

the future inn was a nice comfortable hotel with good free parking wifi and breakfast.

good wifi connectiin

hotel ticked all boxes for us with onsite parking, excellent wifi and a very comfortable modern and spacious room with a great view

good wifi if you have apple device seek help at reception

good rooms, comfortable, friendly staff. free car park and wifi.

breakfast was excellent

amazing breakfast was served in the morning, high quality ingredients and freshly made coffee

nice bar area for a gin as nightcap

superb breakfast

nice bar area

no problem with wifi signal

heating and cooling options available, as well as a tv and free wifi access

good quality wifi too

wifi good for business use

been better, comfy beds, beautifully equipped shower & bathroom, tea & coffee making facilities, wifi etc, and in the morning, we enjoyed a fantastic breakfast

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

wifi connection love a coffee, always need to ask for more.

rather fussy registration for wifi. slight irritation that the restaurant closed so early.

wifi was good

was excellent except for the wifi

no wifi for the duration of the stay.

this traditional hotel make you feel very welcome, not least because of a generous full english breakfast

was excellent, food in evening and breakfast was excellent and all the staff were friendly and helpful

breakfast cooked to order. dinner was quite good also.

we had an excellent meal in the hotel restaurant and breakfast was plentiful and well cooked

there is no parking on site, but public parking in the street outside

wifi was patchy and made working difficult.

problem with wifi signal in the annex room

wifi strength was a bit variable.

wifi very poor. access to car park a little hairy! but once in there it s spacious.

the wifi in my room was perfectly good but booking.com rates the wifi in this hotel as

8)

convenient free parking and free wifi

the rugby world cup programmes, the phone was not connected, there was no safe in the room, the wifi was not available on sunday or monday, and there was no hot running water in the mornings

nice hotel, good wifi signal, clean and confortable room, good location, wide parking even if with extra cost

a good sized, quiet room - good lighting - free wifi

a very clean and comfy room with a good bar and food. the vegetarian breakfast was excellent.

room was spacious as it was a family rom, the bar is vert nice and has a bit of charm to it, you dont see in newly refurbished pubs, i had some

there is a lively bar here with a really fantastic live music duo (walking the dog) on the first night we stayed

bar and breakfast staff were very friendly and very helpful

location perfect for us as we were playing golf at porthcawl.

they have a separate bar and restaurant to the accommodation

rooms and surroundings a little tired but cafe bar area great

comfy location staff bar all excellent

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

the room was very comfortable, with free wifi

the tv signal in the region is a bit iffy so channels are limited but wifi works in the main hotel so something to fall back on

wifi everywhere with no password

wifi so easy for me to connect too

slow wifi

the wifi speed was very fast which for a business traveller was a big plus

wifi works, not quick but works so i can work

the wifi was also very fast

this was very much above average excellent wifi nice food bed / pillows superb

free wifi

wifi reliable and free

i was unhappy with my original room as the wifi was poor and i needed to work from laptop

connected to wifi but it didn't stay connected and not for very long

the room was comfortable, with free wifi

poor wifi and phone signal on ground floor

of choice for breakfast, clean comfortable room, great location, friendly staff, nice pool

swimming pool and jacuzzi nice extra

the pool was closed - disappointing.

the food in the bar was excellent, the staff were really friendly, helpful and polite.

next door were a swimming pool and cinema, fantastic

we particularly enjoyed the honesty bar and pool table which was a pleasant surprise

to top it off we enjoyed a delicious home cooked english breakfast the following morning

we loved our stay end to end, we loved the room and breakfast

lounge, open bar and pool table with alexa (music) was cosy

property in a fantastic location for exploring exmoor excellent customer service and brilliant breakfast options prepared to a high

the gentleman who ran the bar and, it seems ecvery other aspect of the inn was very friendly and conscientious

the whole stay and breakfast was excellent quantity and quality

very comfy bed lovely breakfast.

even a log fire burning in the bar area

pleasant atmosphere in the bar and enjoyed the log fire