it was nice and clean and the breakfast bar was good

breakfast bar was really awesome!!! really!!!

the gym also had a stench and old , not working well equipment

location is good and nearby restaurant, bars. gym is ok as seems only few people use it.

the carpets were not very clean and the gym carpets were terrible

breakfast was a nice treat in the morning

staff was very friendly and helpful. breakfast was delicious and convenient.

the pool was great for my family

excellent hotel. clean and comfy. breakfast was had a nice variety of choices.

hot tub was not working and the fitness room was under construction

we expected the breakfast to include cheapest possible basics

there was a decent tv with cable channels and there was free wifi

cable tv at all, totally no reception, wifi didnt work, thx god for hotspot i have on

good location. nice staff. outside wifi was good. grounds were clean.

could be a little cleaner. not horrible. wifi not great inside room.

it was convenient. free, yet unsecured wifi. seemed clean.

very clean, nice breakfast, friendly staff, good location

breakfast and nice clean room

i traveled with my spouse and two teen kids

was not fancy, but quite good and there was a lot of variety including waffles which the kids loved

breakfast was poor

nice have an restaurant, bar and outside deck attached

old and bland, but with an amazing family-based staff, and a bar to die for

adjacent restaurant and bar was pretty good and had good deals almost every night of the week

i would love to go back but, i won't because of the pet fee

continental breakfast was up to par.

great location. clean. comfortable. breakfast was also very good.

need coffee pot in room breakfast should start earlier

did not have the breakfast but it smelled very good

standard hotel warm breakfast and excellent coffee (breakfast area)

liked the location, it was right next to the casino area as the casino hotel was all booked out and more expensive

are comfortable & rooms are clean & renovated + i liked that there's sauna by the pool

breakfast was great. lots of options. kids loved the pool. staff are excellent good location.

the gym, there were no cups for the water and no wipes available to clean down the machines after use

breakfast was fine

hotel location is close to lots of shopping and the casino

breakfast was great

always a great stay, friendly staff, good breakfast

the bed' the hot shower the breakfast the employees very curious n helpful

i have been to hotels in the past that didn't have a breakfast and i am always drving around an unfamiliar town to get breakfast

everything was fantasticud83dude04ud83dude00 i stay there allot with my wife and kids

we went as a weekend fling for the kids to go swimming

that the pool wasn't in use!

left a day early, it was due to the kids running around, up and down the hallway

the pool wasnt open.

wifi disconnected early morning before checking out

for the internet bugs, the wifi worked near perfect each time we were connected

cable tv was spotty, but wifi was good.

elevator) bathroom stayed very

access wifi, room was dirty, sheets were wrinkled really bad, stairs

the water park and the friendly hospitable staff...

breakfast wasok loved the bar in the hotel

water park

charged for the pool.

gym was closed

amenities, free breakfast, free wifi, no carpets in room, high ceiling, comfortable bed, mini refrigerator, nice decor

wifi was excellent, room had ample tv stations and it included a robe, mini fridge, mini pantry

wifi is unsecure ,so i was unable to tie in to the internet.

wifi was stable and reasonably fast

the room was spacious, excellent wifi, friendly staff, and a great breakfast

the staff and the breakfast are great

pool area had a strange natural gas like odor

no banana at breakfast

pool had a bad odour hence couldn’t use it .and too small. overpriced a bit

breakfast was amazing. so many great vhoices

my husband was in the hospital and needed a place to sleep and do laundry

clean, has a decent breakfast, convenient.

very comfortable and good breakfast

the breakfast spread was lacking, but fine overall

food was fresh and presented well. continental breakfast.

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

the bar was the only good thing. it must be where they dump their money.

the bar has a big party there is no place to park near your room and have to park cross the lot

was close to a few places to eat. and the bar that is build on to the place is very niece

first room we had smelled like bar room beer smell

the gym room was freezing, the floor was dirty and their were no clean towels

was great the room was very comfy + our son had a blast especially in the pool we've been looking for somewhere with a pool that was nice and descent an away from home we're

good breakfast in a large enough

staff was helpful and breakfast was so good

room was huge had dining table couch pool was very nice

hotel bar and restaurant. easy access to main hwy.

location!! great pool great breakfast! really great linens!!

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

that's outta there control because of covid an that's not having the bar & restaurant open but other than that,perfection

we went on new years eve, the bar restaurant was not open.

friendly staff and very comfortable beds! good variety of breakfast items and tasty beverages.

liked the gym and the breakfast was decent

so i couldn't fill it up to give the kids a bath

it is freshly updated, reasonably priced and the breakfast is delicious and does not taste like cardboard like at the other hotels

the gym needs to widen its range of weights

worried that i didn't know the expectations of the hotel as far as how i needed to leave the kitchen area when we checked out

breakfast was grab and go which i appreciated with covid still being very much a concern

love being able to do laundry while working out

location, front desk employees, the pool and clean facility

great breakfast variety and the staff was very friendly and cheerful.

no shuttle because of covid but the walk is around 200m and it is very easy to do with small

good, and if you have too much luggage to walk across the street to the airport, there is a free shuttle available (just ask the desk)

not advised there was no shuttle operating due to covid

kids enjoyed

its so close you don't even need a shuttle because i it is right outside the terminal

the bar staff. we ate there. didnt have good customer service experience

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

the location was great. the bar was great. the accommodations were fantastic. had a great time.

convenient location . like the fact that it has a restaurant and bar on the property

great location, nice atrium, pool, and fitness center.

the rooms are super clean and love the kitchen

the room, bathroom, kitchen, etc were spotless

the rooms have a great kitchen! everything clean and the employees were nice.

common areas, hallways, elevator, entrance/exit doors and laundry room need constant cleaning/disinfectant, mopping and vacuuming

the kitchen and the assistant manager was vary helpful.

they do have vending machine and a laundry site able for use

laundry facilities on site

one laundry lady she good help

hotel had security guard walkin the halls stains on the sheets kids didn’t like it made them sleep on top of the covers it was disgusting i will not be

close to the airport and expressway. no pet fee for my cat.

jason at the bistro and bar was especially nice

out couch in our suite was comfortable to sit on but could feel the bar when i slept so mattress could have been better

in disrepair, maid never came, charlie bar closed while on balcony and were locked out

the pool and hot tub were well needed, the beds were great as was the staff

pool water a bit cold

it was new years day part of my annoyance could have been the extra loud out of control kids lol but i thought the information said holiday and weekends breakfast went later (10:30) i got

staff and the breakfast

breakfast was always on point check-in was easy they had hot fresh cookies at night time for my

breakfast was always on point check-in was easy they had hot fresh cookies at night time for my kids the pool area was clean just overall a beautiful place to

gym was great, breakfast had a lot of choices

the one person we saw working was making himself a waffle and taking it to the kitchen to eat instead of taking care of what needed to be done

really nice and cleaned and the breakfast was really good

breakfast was quite good as there was a variety of options

staff was very friendly and helpful. room was clean, breakfast was good.

location good didn't eat breakfast

kitchen

extras, no crazy kids, no pool smell, quiet, professional staff, breakfast like no other, there's a happy hour

clean, comfortable, kitchenette was well stocked

would be better if the kitchen could have chopsticks & right size covers for woks.

lack of kitchen utensils

in college town, cleanliness, facilities (good laundry- you can treat your college student to a couple of loads done by mom), flexibility- they

rachel and sydney at the bar were great

we didn't use the pool or gym so i can't comment on

no one took out our garbage during our 4 day stay , no exercise mats in gym

the room, amenities, bar and restaurant were all excellent

the gym was closed. there was hair on my towel(s) and wash rags.

breakfast was good

everything from check in to breakfast to check out.

close to the airport and breakfast provided

room smelled of gym socks, smoke, and musty

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

the lady filling breakfast was rude

the room was very big and had a beautiful kitchen.

breakfast could of had more variety

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

there’s no free breakfast

i loved the gym, very clean

another question about an ingredient she started yelling to the point we had to take our young kids and leave

the bar area downstairs was very nice and convenient

the lady at the bar last night (i’m terrible with names

it was due to covid, it was still disappointing that there was no restaurant or bar open

the pool wasn’t open on this stay

the bar was very nice as well

pool water was chilly

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

wifi and television with netflix

easy parking, great breakfast, friendly owners

breakfast was delicious

enjoyed the neighborhood and off street parking

private parking behind residence

hotel was very nice and the free breakfast was great

nothing for kids to do on property, no games room

breakfast, free parking, helpful front desk staff, laundry room $1

breakfast was great. healthy options and enough syrup for the kids to be happy!

due to covid 19 breakfast was not served

wifi didn't work and there was hot water sporadically in the shower

wifi is very weak and barely worked

blonde hair so that was pretty gross again, for the price paid i would expect to have working wifi

continental breakfast

breakfast was a bit limited. but otherwise an incredible stay.

staff was great from check in to coffee/ bar

it would be nice if airport shuttle service available.

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

there is a bar downstairs

fast easy early check in.

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

top bar beautuful with great outdoor fire pit and best views of the city but small

lovely rooms and outdoor bar area

beautiful bar on the roof and great restaurant in the lobby

the last day there i went in the jacuzzi changed clothes and wanted to wash my laundry plus wet bathing suit and couldn’t because the battery in the door died i waited 3 hrs

gym is very tiny and has no weights

customer service, cleanliness of the room, and breakfast options

the pool area is not the same you see on the website

kids however loved it

packed up the kids got ready to move only to find out the fridge in the other room was doing the same thing

room has a full kitchen and all what you need in there

love the pool area,

pool, room size, kitchen, cool ac! very clean and no smells.

…i have service dogs with me and the rooms were spacious enough for my 2 dogs and my 2 kids

pillows, water pressure, wifi, location

loft is good for families with kids or young people.

, which is really cool and made adults behave like kids writing on the boards and taking pictures in the loft

modern bathroom and kitchen facilities with retro appliance touches

kitchen was missing a microwave oven and creamer for the coffee

we had our bod with us and having no pet fee was a huge plus

they serve an actual hot breakfast; and every staff member genuinely enjoys their job and will trip over themselves to make

(despite being right beside the pool) amenities were acceptable

wish the gym had a few different machines.

1st night we got woke at 3am by the room next to us locking their kids out of the room

be nice to have tv in laundry room

i asked if i could have an extra blanket and was told no it's laundry day

cleaning staff very helpful and polite. the laundry room was very nice.

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

pool was a plus

pool was great for the kids and the fire pit

had kids knocking on my door first 2 hours

pool more than compensated for this missing piece of exercise equipment

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

loved the gym and pool

breakfast bar limited

pool was nice. good breakfast. waffle maker:). clean room. nice staff

limited breakfast and pool close, do to covid totally fine

from check in to breakfast

they have breakfast by the way

the breakfast. hotel employee for the sunday breakfast was awesome.

free breakfast was great

great breakfast options they had eggs sausage yogurt cereal and more

breakfast. no one from staff brings another food. no one cares about you