beautiful pool

activities would be fun for families with kids varying in ages from 2-16

if only they could have microwaves in the chalets. families with kids do need them.

architecture, tasteful decor, inviting place with everything you need to have a great time with kids

brought our 4 kids up for a weekend in the mountains and enjoyed the property and it’s amenities

we had a family with kids on the 3rd floor that woke up at 7am and were running non stop all morning

the only bummer was the second spa was closed so there was only one and every night it was packed with people so we didn't get to

on monsay nights the live entertainment in the bar is great

loved the bar area and fire places

resort in lake arrowhead, nice spa with fitness center, jacuzzi, steam room and yoga classes, a fancy restaurant, huge parking lot

continental breakfast available 24

beautiful view. beautiful room. breakfast variety.

easy, no parking fees, clean, nice breakfast.

only tiny, tiny, issue was no orange juice on sunday for breakfast.

breakfast-good

suite was spacious, comfortable, quiet, and convienent for our family - a couple with 2 young kids

really dark at night where the pool and stuff were.

oh and pool was a plus

i wish the pool/jacuzzi was clean/in use

had a solid wifi so i could get some schoolwork done before bed

the wifi worked when we got there then it kept kicking us off so we couldn't use it.

this was not important to me this night, i could not connect to the wifi

the bed was horrible, wifi sucked to high heaven, and the pot heads next door celebrating over a modelo to top it off

wifi didn t work, grounds were not well kept, there was not parking close to the facility

going to be able to visit lake gregory so i was looking forward to swimming in their pool and spa as it was listed on booking

for pandemic-era stay - separate family cabins each with its own entrance, outside space, kitchen etc

there was kitchen with all the kitchenware needed, but not exactly sparkling clean

owl cabin is lovely kitchenette didnt have toaster the small room bed very comfortable and excellently made beds

and comfort room with kitchen facilities, landlord is friendly and helpful, we stayed for 2 nights and will definitely

wifi and tv doesn t work

the wifi was a bit spotty

i did use the hotspot from my phone though because the wifi wasn t good

that there wasn't ac the tv didn't work and also the wifi was super slow if worked at all.

wifi is nonexistent but i had a good data plan on my devices so not a big issue for us

i lived the stained glass window effect that they painted on the window seal in between the kitchen and living room

there was gum stuck to the kitchen floor

it was roomy with 2 bathrooms and a full kitchen and i didnt see bugs

sufficient heating and kitchen was not too bad - though could use a table

tall vent heater dirty (can lead to carbon monoxide buildup if not maintained properly—deadly) kitchen; dirty utensils (i found a white cream like substance on spoon, knife, and fork, limited

tv ,gym

oh and i understand co vid protocols but why do i gotta go to the laundry room for towels and toilet paper

laundry room was not working and closed off

the odor & color of laundry seems they're not using laundry detergent

didn’t suit us, we had booked for convenience of location and laundry facilities and should have looked at area closer before booking - they were very fair and

tried to swap out my linens was told laundry was closed horrible customer

laundry, clean room, friendly service

poor cleanliness, chairs dirty, floor sticky, no kitchen supplies in the kitchen, beds bumpy,

kitchen setup: fridge, microwave, stove

for being a kitchenette there was no table or chairs

conditioning works, has mini kitchen with two burner stove, relatively close to concert venue, plenty of

room smelled funny, sockets are loose, refrigerator had to be moved because plug did not work, pool closed at 6 but u can't even check in until 3

couldn’t use the pool. saw a few bugs. husband killed a baby roach

the pool was close, no breakfast.

pool was yellow

the internet was a little slow and pool closed to early

plugs,lighting very very dim,needs painting,it had roaches,the wifi signal very poor,i was worried my vehicle would be stolen or vandalized,i was literally more

desperately needs remodeling, roach sighted during stay, wifi is free but

no ice machine an low on towels .. also wifi was not good

they have cable free wifi and very cold ac and the parking lot has lots of lights and cameras.

price was good. free wifi

the breakfast was hot and fresh with lots of choices, the staff were friendly and so helpful, our rooms

breakfast , shower, laundry

rooms had a kitchen including a full size refrigerator and dishes and pots and pans

clean everything in working order close to food and shops large suites, plenty of room for breakfast provided

clean with good amenities. great breakfast!

also the pictures made it seem like it would be a condo type cabin with kitchen and spa tub but ours didn’t have any of that

kitchen pots and saucepan overused and handles broken

the kitchen was very limited with supplies and the pool was cold.

the kitchen sink is super small and there is nowhere to dry dishes

our cabin was clean and had a huge spa tub along with free bath bomb, lotions, body lotion and even a complimentary bottle of red wine

food options are not optimal. breakfast could be improved.

very clean and modern room, good breakfast.

loved they had laundry

that my kids enjoyed the swimming pool

the ev charging station was nice. the breakfast selection was fair.

the pool was ok and the jacuzzi not alot of people

kitchen was super cute with everything you need to cook up a nice meal

it was up o date , great kitchen , lived he fireplace.

the pool and hot tub are covered, but the sauna with steam pot worked perfectly

was nice single cabin with kitchen room living room good place 10 min away downtown

early check-in continental breakfast

front desk aftetnoon staff was rude anf their breakfast thats a joke ask front desk staff for some extra towels thes egg second day we were

breakfast was terrible.

pool was really dirty.

pool

breakfast

breakfast provided, wash area

privacy and breakfast

only thing i wish was a little bit better was there was more kitchen utensils and pots and pans but that's the only

breakfast was ok.

room, the furniture in the room was run down and torn, there was no coffee pot in the room and no breakfast in the lobby even though it was listed as an amenity

breakfast was not enough to satisfy me.

the in room kitchen was a plus and the topper was on site laundry room and work out room

the kitchen is small but well equipped

kitchen

kitchen equipped with enough to stay several days

kitchen has pots pans plates, utensils and soap

a corkscrew and bottle opener would be practical additions to the nice kitchen

the bed was comfy, the room was quiet, and the breakfast was great!

room was very nice and clean, and the breakfast was good

helpful employees and the breakfast was above average for a free breakfast

the pool hours

clean, quiet, staff very friendly and they serve a good breakfast.

i feel like the pool needs a spa lol that’s it tho. we love this place

the bathrooms are tiny, but a small price to pay for a kitchen, fireplace, pool, bicycles and incredible ambiance

the village, small and cozy just enough for two people :) very accommodating when i requested a early check in and late checkout

cabin was clean pool was awesome and the staff are friendly

everything (barbecues, kayaks, canoes, bikes, pool, games) was functional and ready to use

breakfast was great! lots of options! pool/spa area was clean and enjoyable

i like the breakfast and the inside pool and love the beds

breakfast was great and different everyday

great breakfast, super friendly staff, large rooms

bring breakfast back

open wifi, no real 1/2 & 1/2 for coffee

free wifi

time i stayed in this hotel, meets all my needs for business travel - friendly staff, clean, good wifi and complimentary breakfast

comfortable, good reliable wifi, convenient access from the interstate

wifi did not work well

just for use of pool and jacuzzi but jacuzzi is broken and has been for a year according to office clerk

the pool appeared discolored

early check in avail

the pool

and the swimming pool is open now

wifi signal strength mostly poor. continental breakfast could have been better.

was clean , we didnt get the wifi going , called the front desk and the lady instructed me to reset the wifi box

the wifi was on and off

wifi kept disconnecting.

everything was good loved it here just wifi not to good but overall good

i enjoyed the general layout and pool.

we had a small prep area with a bar fridge, microwave, toaster and coffee machine

ants, bugs, dusty, old dusty couches, bar b q pit filthy, told us to clean it ourselves, tv went off, asked front desk to come and fix,

we were notified when the room was available for early check in

they allowed us a really early check in. place was roomy but cozy. lots of parking.

choices for breakfast, after having called to check on availability of laundry change and then when in person, had to wait an hour or so, for monies to be found

the jacuzzi was closed and they stated the pool was heated but it was still cold.

they had a smoking area with shade and sitting area for those of us who smoke i also enjoyed the pool area

nice place breakfast was also okay location was good too staff was very nice

nice staff heated pool and hot tub, blueberry waffles in the morning, quiet area.

good location. nice pool and spa. excellent breakfast.

room, comfortable beds, sparkling pool and hot tub

very clean, great staff, and the free continental breakfast is great

brand new, clean, so nice to have a kitchen.

the breakfast was not very good either

pool is closed

pool looked hideous

the swimming pool was being fixed

i liked how my room was nect to the pool

office lady not very helpful pool closed on a hot day advertised as free wi-fi and no one could connect also breakfast is

- full equipped kitchen, spacious bathroom, comfortable bed

smells really nice , love the kitchen , really cleaner

the kitchen was stocked with pots , pans, cups, etc

here on business, the hotel grounds were very well kept, the room was clean, the kitchenette was well maintained, and check in was easy

very clean rooms are cozy with full kitchen

it was quiet and relaxing with a nice pool

room n pool very clean

the pool was beautiful and refreshing

went in the pool, felt safe and the wigwam was comfy, clean with plenty of space

i loved that there was a big grassy area for the kids to run and play

it's like a mini apartment with a full kitchen 10/10 definitely will book again

pool water was really cold for my kids.

yummy evening social and breakfast

the pool, spa and high end gym

pool could have been cleaner

the rooms were super clean and comfortable. i loved the breakfast and the staff was amazing.

love that the room had a kitchen and checkout was at 12:00

the breakfast was good, but there was no alternative to the pork sausage and pork bacon

the room and breakfast

very nice kitchen and full bath

i like that the staff is so friendly, hotel is very clean and the free breakfast.

breakfast was good.the beds were nice and soft.

for some reason breakfast was poor this time room was clean

a freezing cold indoor pool no spa

the gym was open

like all the services and the building all clean the pool and gym and good breakfast in the morning excellent

its very modern and the furniture are nice. love the pool and jacuzzi

cleanliness, breakfast and easy parking

pool wasn’t heated

the pool was not heated the hotel advertised hotel shuttle to airport and didn't have one

attitude, no breakfast (was guaranteed), no longer quality inn or any other company, reservations were listed as

no breakfast, they come to the door each day telling us we had to check out, room card was canceled

free breakfast until december

it needs to be updated and also they advertise free breakfast but they're not onoring it.

was advertised with breakfast however no breakfast need to delete it from the reservation.

location was nice and was available for early check in

very clean and comfortable rooms with iinsede pool for a good price

the gym is very nice and they have guest laundry that doesnt close

pool towels..

clean, friendly ,coffee ,warm pool ,bar

? like the in door pool

the studio room with spa came stocked with more than i’d ever had at any other hotel or lodge i’ve stayed in

the pool was well maintained, but i hadn't checked out the rest of the property

we were very tempted to drive home the same night, but we had a tired family of young kids and a non- refundable room

i love the tub and small kitchen the backyard, parking, heating and the bathrooms.

the pool was a decent size and deep enough to dive into gently

1st floor with sliding glass door to the pool and parking was very convenient

wasn't anything to not like we had a room overlooking the pool everyone was friendly including the other

nice clean large room at a good price and a lovely little swimming pool op room

loved the sliding glass door, looking out to the pool

i really wish their pool was heated.

the pool heater malfunctioned and we were not able to get in.

the other thing was the thin walls because i heard kids who were yelling and running up and down the stairs

from upstairs due to kids running

the pool water wet the entire area when the kids were swimming. it was very slippery.

it has inside pool too

not offered wifi

wifi only available to hhonors members toilet did not flush ac was very noisy

the wifi is not very strong

wifi did not work

main thing is, there wifi did not work

breakfast late

i did like the free breakfast and the lady that serve the breakfast her and the young lady that checked me in was very

same breakfast. this is my 3rd trip to the same place to visit my nephew in the hospital.

i couldn’t use the pool

in charge of the breakfast area was cleaning the floor (using the broom ud83euddf9) before the breakfast time was

loved the spa tub and the fireplace rite inside the room

directly next to the village, large room with a spa tub big enough for two tall adults, large bathroom, balcony, large bed

loved the spa bath in the room

suite was so nice, we didn’t expect how spacious it was going to be

location. plus we got the room with the spa tub which was nice.

homeless living in the parking lot, damaged cars in the parking area, very poor

parking is awful.

property had sketchy people living around in the parking lot and rooms were dirty carpet filthy and restroom

liked that there was free parking and air conditioning and that there were food restaurants around the

it was good. parking lot in the back was dirty.

staff is friendly and location is safe breakfast was good

breakfast , the cleanest rooms and hallways

sliding door in entrance doesn’t open up all the way, better breakfast options

the breakfast was very good

location for a midway travel stop plenty of nearby restaurants great breakfast was like brand new,very

great food for breakfast. quiet and staff are great.

the bed and the breakfast are the best two things here.

full breakfast and indoor pool

pool, free breakfast

the excellent service and clean and comfortable suite made up for the pool being closed