spa tub was the only reason i booked this place

spa tub had hair still in it, there was a horrible draft and it was freezing

i like that it was a smoking room with a spa tub thank you

i liked the heart shaped spa tub, although it wasn’t cleaned properly.

loved the pool

i loved that there was a big grassy area for the kids to run and play

it was a fun place for the kids.

it was quiet and relaxing with a nice pool

there were a variety of people staying including kids

property was very clean, the breakfast was free and one of the best breakfasts we’ve had

the property was ver well kept. pool and outdoor area exceptional

while eating breakfast, there was stuff floating in my drink from the drink dispenser.

excellent breakfast, tasty, included hand-made dishes.

they have a nice gym

liked the spa tub

spa tub was nice

need to be the pool open

pool was cool

the key issue if no pet fee

pool wasn’t in service

i love it i love staying here cuz it's close to everything in food choices n a pool

the pool is pristine

good breakfast

would have enjoyed the breakfast they cancelled

breakfast was ok. the food was fresh.

was probably due to police activity that seemed to close the office in the morning so that no breakfast was available

swimming pool was green . disappointing that we couldn't enjoy the pool

the people, the room, the food, the service, the pool and spa were great

the piano playing the bar looked like it was nice and welcoming

clean and great customer service!! bar and restaurant was open with affordable prices!!

comfortable, very clean, and the best was the pool was open which i didn't know so i didn't go prepared

location, ample parking, i can view my car from window of room, great breakfast choices, staff friendly, helpful, and accommodating

love all the extras - pool, exercise room

some kids unattended by parents were in the gym when i went to see it.

great breakfast

heated pool

oh and i understand co vid protocols but why do i gotta go to the laundry room for towels and toilet paper

anything about the management of the hotel, for example that i have to take the towels to the laundry so that they give me new

laundry

i chose this hotel for the laundry but the laundry facilities were leaking and not working

it was quite clean the outside rooms were so clean no one hanging out all over the place and the laundry room was super helpful

the internet was a little slow and pool closed to early

pool was yellow

the pool was close, no breakfast.

room smelled funny, sockets are loose, refrigerator had to be moved because plug did not work, pool closed at 6 but u can't even check in until 3

the swimming pool its closer

no pool available

night staff angie who works at the front desk and makes breakfast

breakfast included, nice pool, clean

nice breakfast in the morning with eggs and ham

pool, gym, outdoor stuff

k front desk for password).

no fridge and no ice machine. the wifi was spotty at best and it lagged

price was good. free wifi

desperately needs remodeling, roach sighted during stay, wifi is free but

for example there was no clean drinking water, the wifi did not work at all

pool is closed

i liked how my room was nect to the pool

pool looked hideous

the swimming pool was being fixed

office lady not very helpful pool closed on a hot day advertised as free wi-fi and no one could connect also breakfast is

parking in front of the door and they also have a swimming pool

was extremely friendly and accommodating to my early check in request

pool was refreshing at night

noticed pool with a handicap chair to enter & exit pool

ean and housekeeping cleans the rooms every single day) location (not a crime area at all) pool (super clean) tv channels huge parking

location to freeways, comfy room, clean, cool, the pool was clean and refreshing, staff was very helpful and had a great smile

quiet and laundry room

laundry room has old equipment

swimming pool was good

i like that there was laundry room provided

this hotel is one of the cleanest i've seen and with, hard working staff, an amazing breakfast selection, and comfortable beds

it felt like i was in a pool - water halfway up my calf

the beds were amazing and pool was nice

the pool is amazing my kids love it

overcharged for laundry detergent and dryer sheets at the front desk

parking is awful.

the told my son we couldn t park in parking lot, said we had to leave

homeless living in the parking lot, damaged cars in the parking area, very poor

property had sketchy people living around in the parking lot and rooms were dirty carpet filthy and restroom

liked that there was free parking and air conditioning and that there were food restaurants around the

pet fee.

i couldn’t use the pool

i wish i was able to experience breakfast... covid signs.no pool no gym no breakfast..

the room was spotless and cozy, and the indoor pool was a great bonus

in charge of the breakfast area was cleaning the floor (using the broom ud83euddf9) before the breakfast time was

no pool heater !

loved the sliding glass door, looking out to the pool

very comfortable room, nice pool area, good steakhouse nearby, breakfast was okay, too

were comfy, pool was close to the rooms, ac worked great, morning coffee was good

nice clean large room at a good price and a lovely little swimming pool op room

no vending machines, no ice machine is broken and no laundry room

was advertised with breakfast however no breakfast need to delete it from the reservation.

walking through the lot looking in trash cans, people sitting on the stairwells to smoke, and no breakfast at this time because of city ordinance (during renovation)

specifically searched for hotels offering breakfast and picked this one

breakfast

couldn't log into wifi for everyone

the wifi is not very strong

poor staff, wifi 6.95 per day, not free. really slow check in and not friendly at all

not offered wifi

main thing is, there wifi did not work

staff is friendly and location is safe breakfast was good

location for a midway travel stop plenty of nearby restaurants great breakfast was like brand new,very

the breakfast was good as well

breakfast was good and convenient

breakfast , the cleanest rooms and hallways

the pool area was great and although we didn't get to go to the gym we do look forward to utilizing it

there is laundry for guests that is easily accessible right off the lobby

clean, loved the full breakfast, and indoor heated pool!

the guest laundry room is tiny and when the door is closed and the dryer running it gets extremely hot as if

the staff is very nice, the hotel is extremely clean, and there additional amenities (pool, breakfast, etc) are all well kept

the staff and their breakfast, overall their staff is outstanding.

breakfast was nice, staff was very nice, and i loved that i could utilize the gym.

the room was beautiful and huge! the gym was very adequate and the breakfast was awesome!

nice staff heated pool and hot tub, blueberry waffles in the morning, quiet area.

soft bed, nice gym, delicious breakfast

close to the back parking lot, close to the breakfast spot and close to the pool

the complimentary breakfast couldn't have been better, so much to choose from and a beautiful relaxing place to sit

was amazing i like the fact i was able to use my phone as a key to gain entry into the hotel gym laundry room or my room

the laundry facilities

was amazing i like the fact i was able to use my phone as a key to gain entry into the hotel gym laundry room or my room

really enjoy having a kitchen

very nice kitchen and full bath

i was not feeling well and the clerk allowed me a late check out at 1:00 which was very appreciative

rooms are always clean and the breakfast is one of the best, indoor pool if you want to go swimming and the weather isn't working with you

room was a nice size, my granddaughter enjoy the pool

indoor pool was not heated and it was 105 degrees outside. kids were very disappointed.

a freezing cold indoor pool no spa

room size, amenities, staff, food, gym, pool..

microwave and breakfast

king room and swimming pool to small.

the room did not come with kitchen utensils/ pots /pans so we purchased our own and decided to donate them to the room for any

were told that our kitchenette would have a microwave and stove

laundry, clean room, friendly service

for being a kitchenette there was no table or chairs

kitchen setup: fridge, microwave, stove

open gym

nice room, great hotel. good location. good breakfast included with room stay.

the kitchen was great too, loved the full size refrigerator

pool was small and faced the back street (so don't expect privacy)

had to leave before trying breakfast. other then that it's was delightful.

the kitchen area was also a

the kitchen is also a hallway

pool service was closed due to covid 19, but understandable.

brand new, clean, so nice to have a kitchen.

grab and go breakfast was good, too

smells really nice , love the kitchen , really cleaner

- full equipped kitchen, spacious bathroom, comfortable bed

the kitchen was stocked with pots , pans, cups, etc

each room also has a full kitchen with a large refrigerator, a cooktop and dishwasher, and lots of cabinet space to store

we picked this place especially because of the en-suite kitchen in every room so that was perfect for what we needed

breakfast was good. fitness center nice

it was a nice comfortable room with a good breakfast.

the breakfast is also amazing

parking and ev charging was great

breakfast was very good.

i liked the little gym, too

breakfast was good, although one morning we had to wait for awhile for the scrambled eggs and

the staff were excellent and the breakfast was great

very comfortable and spacious rooms, all the extras that we need, breakfast is awesome-

location, staff were helpful & friendly, breakfast was great & accommodations very comfortable, spacious & clean

covid we appreciated that you took extra care for breakfast options and delivered more than we expected

location, staff and facilities met the requirements. the breakfast is amazing.

the breakfast was awesome

the fact breakfast was included made it very nice

i enjoyed the clean room, and nice window views. they also had breakfast, a pool and small gym.

wifi was a little weak, room was a tad noisy but it didn t bother me.

pay for wifi

wifi is not free

had to pay extra for wifi and parking, but that is not really a negative point, because we knew this in advance

maybe the wifi because it was for extra charge.

free wifi/parking

it would have been great if the bar was open!

available in room were for 1 person room size for 2 no towels available in pool or gym

we had asked for early check in and from my desk clerk said to come back at three with no attempt

of the main reasons my husband and i stayed at that hotel was for the location and for room service and for property having a restaurant that way we can eat there and wouldn't have to go

spa bath was dirty

the spa tub ws shipped like a heart and there were room for 2

heater did not work,the spa jets did not stay on and we had to clean it before we got in it

shows thunderbird lodge miss lettuce to believe that the hotel that we would have a quality tub / spa in the suite when we arrived chatroom the spa was broken damaged and contain bacteria from the

the jets in the spa tub didn't work.

tv ,gym

they also have a laundry room that works even though i wasn’t able to use the facilities, but it was a plus as

rooms were clean, very comfortable. had nice breakfast, could use more options but very nice.

warm breakfast, very nice front desk staff, comfy beds, clean room

the staff were great! and the on site laundry facilities were terrific too.

i liked the size of the room and the nice breakfast

the spa tub and how spacious the room was.

i didn't like was that the spa tub didn't work at all and we just spend on something that we didn't got to

spa tub

not good if you have kids

comfortable room. nice staff. warm pool.

you mean the lack of services in the bar and restaurant

you would think that for the cost of the stay at this hotel, they would offer a breakfast bar of some sort, but, nope

extra comfortable beds and views of the pool.

didnt like the pool area out to the side around the corner

lady in breakfast area she is so kind & friendly

walking distance to ontario mills. small bar open late, big room.

the breakfast was great too

the pool needs painted, and i think wooden floors, carpet looked a little dirty!

the tv loses signal and wifi sucks

great location, free wifi, hot breakfast

wifi was slight sluggish and perhaps could use stronger signal

it mentioned secured free wifi i could not

in need for better wifi had trouble signing in

breakfast should be more differentiate from the others.

they have a small gated pool by the street/parking lot

sofa bed was broke and so uncomfortable even a little kids complained of springs in his back

my kids are big so we were good

hot tub with swimming pool

i called and asked if indoor pool was open or due to close before i booked, i was told the pool was open and will remain open

wish it had an outside pool

indoor pool and spa

the gym could be better with a machine for multiple exercises

bed was comfortable, kids had fun in the indoor pool.

the gym has been closed for almost a year... it's terrible

breakfast was not good.

clean, quiet, good breakfast selections

the breakfast was delicious (mini buffet), the place is beautiful as well as clean, and the entire

perfect gym that has enough equipment to meet your workout needs

pool location breakfast

the pool, the couch bed was broken

loved the breakfast.

breakfast was great good food items fresh and hot!

loved the convienece of everything and having the dishes and kitchen was great

pool

swimming pool was dirty with plastic bottles in it

was clean and got wuiet after hours despite the little kids, in-n-out and car rental are nearby if you are heading out of the oc for the

snacks in evening and outstanding breakfast in the morning

the breakfast was delicious

were polite and friendly, fruit for breakfast was delicious, and the gym/pool/courtyard were nice and easy to access

a heated pool and spa in january

clean, nice breakfast (free), good wi-fi, great location

the staff was rude, and the hallway smelled like the stinky gym.

breakfast was very good

the pool is lovely and safely enclosed , there are loungers, chairs and towels provided

the breakfast was great. jan was the host in the breakfast location she was amazing.

was better then i expected the breakfast was the only thing that could have been better selection

food options are not optimal. breakfast could be improved.

very clean and modern room, good breakfast.

breakfast was offered or available

the in room kitchen was a plus and the topper was on site laundry room and work out room

for an extended stay there were none of the basic kitchen supplies

the laundry facilities the convenience of everything

it advertised a continental breakfast but it didn't deliver

wifi is horrible

wifi was slow & caused my laptop to freeze up from time to time

couldn t get wifi at all the first day

i liked the wifi and the set up with outlets for me to use to work from the hotel

hotel was clean and bed comfortable. tv worked great. didn t need the wifi.

the breakfast was hot and fresh with lots of choices, the staff were friendly and so helpful, our rooms

clean everything in working order close to food and shops large suites, plenty of room for breakfast provided

rooms had a kitchen including a full size refrigerator and dishes and pots and pans

the pool and basketball court were lots of fun, very neat

breakfast , shower, laundry

did not have breakfast

the rooms were like little studios, very spacious with a large bed, a desk, a little couch, a kitchen area (with microwave, plates, utensils, a fridge

it came with a full kitchen. everything is energy efficient and it was a large space.

downfall was we stayed there because it said heated pool

they location was great. breakfast was more than expected, kids loved it

it didnt have breakfast as advertised

coffee in the breakfast room tasted different, me don't like it. juice are good.

room is cozy, good for sleep, bed and shower area enough for staying. breakfast is simple.

no breakfast no restaurant nearby located in truck station

lights and they didnt want to refund our stay and its no 24 hr laundry smdh and they dont claim responsibility for nothing clothes with the washer and dryer and

24 hour laundry facility was great. staff was very friendly and helpful.

pool and jacuzzi were not open for the three days we stayed there

good hot breakfast and made to order omelettes

rooms are nice, grounds are clean and the pool area is fun.

served all day long, ice machines in hallways, drinking water dispenser accessibility guest laundry, great location, free breakfast, water jets in the shower, iron & board available as well

early check-in continental breakfast

front desk aftetnoon staff was rude anf their breakfast thats a joke ask front desk staff for some extra towels thes egg second day we were

breakfast was terrible.

no shade in the pool area. that would have been nice.

breakfast is pretty much pancakes

breakfast provided, wash area

there were loud people at the pool at 10:30

privacy and breakfast

i lived the stained glass window effect that they painted on the window seal in between the kitchen and living room

tall vent heater dirty (can lead to carbon monoxide buildup if not maintained properly—deadly) kitchen; dirty utensils (i found a white cream like substance on spoon, knife, and fork, limited

it was roomy with 2 bathrooms and a full kitchen and i didnt see bugs

there was gum stuck to the kitchen floor

sufficient heating and kitchen was not too bad - though could use a table

pet friendly, laundry room and pool

clean & good kitchen

no breakfast, but want can you do during covid 19?

laundry room was good

the kitchen

the exterior pool location has some very spectacular seating arrangements on the outside of the pool fence

were cleaning carts and bags full of laundry(

breakfast was great! love staying at this hotel chain.

the self service laundry facilities were conveniently located right across our room

airport shuttle service is a real plus