the hotel has an indoor pool

wifi worked well

the breakfast was very scarce: coffee + two pieces of bread.

gym was available

the gym is a good addition

included an excellent full breakfast, a gymnasium

they have a climatized pool

great room, comfortable bed, very nice gym and pool.

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

location , breakfast room

in the price breakfast was include simple nut very ok

wifi password didn t work

the amenities in the room are good, bed comfortable, wifi, fast and reliable

wifi not so good.

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

the wifi is fast, and the beds are comfortable

very good wifi

breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child

staff ,service, breakfast

excellent breakfast with plenty of hot and cold choices

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

not enough parking on weekend

nice staff and extremely helpful, fast wifi, water in the room and in the hallway

room, free breakfast, hot water, free wifi, friendly and kind staff

en when it was difficult to communicate in english for them), good

so much is included in the price: complimentary coffee, excellent breakfast, parking if needed, and

oscar was super friendly and helpful, he gave us insight of top spots to see, guided us to free parking and even walked us through city center all the way to tourist info

pool water temp - in the bathroom, nothing to but your stuff

othbrush

pool wasn't clean

- there is a pool, but the water water very cold

- hot water for shower: be patient, sometimes takes 3 minutes - parking

beds comfortable, hot water, and ok wifi

wifi didn't work in one of the luxury suites we reserved, and it wasn't fixed during our two-day

oh hotel, extremely helpful staff, good breakfast comes with room, or you can do an amazing buffet at reasonable

clean, great location, excellent breakfast

other than the breakfast, every thing was perfect

hotel offers water, coffee, tea and laundry service

65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was included and the staff even brought us complementary beers everything was

great staff,comfy bed, good water pressure in shower. good kitchen area.

kitchen was very well equipped, including with stainless steel cookware

my older son loves the small gym and i appreciate the spacious laundry room

a great value with nice rooms with kitchen.

the wifi went out a couple times but otherwise was very good.

not often, but the wifi cut out for a moment.

the wifi was not that good..they had to chan

wifi was sketchy during our stay. breakfast was ok.

wifi was non existent

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

great breakfast and service

breakfast would have been nice.

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel vip services

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

we couldn’t go to the pool during the day because there was an event

) , the pool area was gorgeous and we enjoyed a nice drink up on the terrace as well

breakfast was amazing (enchiladas poblanas

great breakfast

breakfast had a plentiful buffet of both mexican and traditional american options

the breakfast and the location were really good. just few steps from down town

the breakfast was very average to be in mexico.

breakfast was great, good variety of food, restaurant staff was super friendly and attentive

very friendly staff. a great breakfast selection

breakfast with different types of food

the room also has a table, but this room didn't have a kitchenette

fresh coffee in the morning, and a speedy laundry service

wifi was not received in the room we were in

one weak spot is that the wifi is somewhat variable and the signal often dropped

breakfast was basic, wifi weak and slow in the rooms.

wifi is unstable, not sure if it's because of the location of the room

wifi was bad and could not connect on our side of

they took our laundry at 2pm and had it returned to us the same day for a great price

the wifi isn't the best

cable service, wifi, it's clean

the wifi or hot water were not so good.

wifi also is very weak and nonexistent at times in the majority of the room

the wifi coverage is poor,

no hot water in shower. mediocre wifi connection

staff, nicely designed room, comfy bed, warm shower, good location, good wifi

wifi did not work

wifi service

service after the weekend its very slow on breakfast take much longer to bring the coffee but the people there make the best

breakfast staff was very helpful and cheerful

wonderful clean room and great breakfast.

the location was great. i did not have breakfast

maybe need to have a variety of breakfast

it was a good clean room. they had free laundry service.!

breakfast was good and plenty of choice and the coffee was available 24/7

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

good choice at breakfast despite being very busy

the breakfast service, not enough, bad quality

great breakfast! friendly and helpful staff.

a/c) after 3 room changes finally got an adequate room , the wifi never worked had to constantly go to starbucks to use wifi to get work done, staff seemed like

the wifi can be weak at times

room that was not what i booked

is no wifi, no window, no a thick blanket

terrible smell in the bathroom and wifi was very bad

great small gym and nice private steam rooms

affiliated restaurant and spa are very convenient

gym could be attached but nothing drastic. i enjoyed it regardless.

bathroom very slippery. no safety bar to grab and prevent a fall.

good dining, no bar or comfy area for a pre-dinner drink

they allowed me a 1 hour early check

were working from the hotel)

poor wifi

would have preferred more reliable and secure wifi, and i found the cafe convenient and delicious but a bit overpriced

the wifi is not very stable

although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different connection which

there’s a really nice roof deck but no bar or restaurant up there

gym and bar too small

location; very clean; great wifi; friendly staff; very safe; near to coffee and food places; cool bar next

the gym is almost without equipment

they catered to all our needs and gave us late check out with no trouble at all

wifi was excellent

location, remarkable staff, and comfortable bed plus, great wifi

excellent wifi for working/streaming if you care to

wifi was stable and fast

room was comfortable, wifi worked great, and the location is ideal, you can walk everywhere

the gym is okay

for free parking and not to charge for 1 hrs late check out

wifi was ok but coverage and speed could be better in many parts of the hotel

- wifi goes from 3g to 4g

wifi on room 202 was a disappointing

wifi patchy,no slippers and restaurant good but not the best with mistakes made

wifi is not working correctly so it s difficult for remote working or just navigation

staff helped me get express laundry service

gym and pool actually non existing

location, beautiful architecture, very helpful staff, excellent breakfast, great view from quiet, comfortable modern room on 6th

breakfast was

top pool was quite dirty and bathroom could’ve been cleaner considering the price we paid

the breakfast was great

beautiful place, extremely clean and everyone very kind! also very good complimentary breakfast

there is a really good breakfast service and they have a good entertainer at the terrace bar on fridays

breakfast was very good and offered a nice selection of mexican food

we had an excellent breakfast the next morning

breakfast was included in the price of the room, and we loved the dining room, and returned for a

pool not clean as it could be

pool inside the patio is very warm and clean with tables around to enjoy some drinks or food

pool was filthy, they had just redone the finish on the tile work filling the pool with debris

location is an unbeatable nice feel in the pool and lobby area . staff are friendly

the room's immediate floor access to the pool and dining area

wifi was a little slow.

comfortable bed, great wifi, and the shower was huge

friendly staff, spacious rooms, wonderful amenities, fast wifi, hot shower, nice restaurant - recommend highly

wifi is great too

very clean, nice ambiente, kind staff, super wifi, great location

wifi was ok, but not great

n t travel with apple devises) my iphone

wifi is poor keeps dropping and not connected

clean room. good shower. great location. wifi was okay

the wifi was very weak - don't stay here if you need to use wifi.

the wifi was spotty and frustrating to use.

good wifi

wifi was intermittent, hot was wasn't available at all times

odour from the drains from time to time, wifi intermittent and not reliable, hot water in the afternoons or nights was scarce

no shower head. mattress unbalanced. very poor wifi.

no frills. clean. kind staff. early check in. close to the historic center.

more breakfast variety

breakfast is excellent

the breakfast is good and the beds are comfortable.

was hard and very uncomfortable, wifi was sohen it worked, breakfast selection was poor food did not seem

good breakfast though small selection. very comfy beds. secure and good room cleaning.