it was clean and nice breakfast was great !!

fitness room also great

fitness center, rooms and a couple of hallways were under construction

fitness center and swimming pool were well maintained

could have been better with pool and fitness room open. other then that we had no problems

found the breakfast to be very good, the room was set up different than usual with the bed facing the window,

vickie were so sweet, kind and thoughtful to me and my kids as well as the kitchen staff

nice pool and hotel gym

the accomodations, breakfast, personnel

room, the staff, the breakfast were all wonderful

parking lot entry exit on hwy

it's so easy to get there. parking is excellent. check in is always fast.

as i drove through i could see the parking lot empty and at least a third of the rooms had the curtain pulled halfway the way they are

full amenities in room + breakfast

did not have breakfast since i left early every morning

cold a/c, fairly quiet, fluffy duvet, good wifi

the motel is a little run down and lot of garbage etc..around parking lots etc..

smell is not quite good. bedsheets are not so clean. back parking lot so nasty.

no lighting outside in the parking lot

parking was horrible

breakfast was good

the breakfast was wonderful, the accommodations was great, and the staff was welcoming.

breakfast was great

friendliness the breakfast astmophere

the staff was friendly breakfast was pretty good check in and check out very speedy---

the breakfast the next morning was a bonus perk

richard was very pleasant and helpful! dog friendly and very reasonable pet fee was appreciated!

once kids used them at the pool they were soaked

handle on whirlpool tub was broke, you don't get your deposit back even if your dogs don't make a mess and you

staff was very nice, rooms were clean. not much breakfast but everything was great.

room and it was very noisy outside, so in the morning we could hear a lot of commotion from breakfast

the pool was awesome

everything was fine. breakfast was good and had several choices. the room was clean.

i wish the pool was open later than 10pm, but it was decent

the pool had cooler water temps and chemicals were stronger than expected

location, pool/spa and breakfast

loved the pool and spa

the pool was too cold

how clean the hotel and the room was. i also enjoyed the pool and how friendly the staff was.

spa became closed a few days before i arrived do to low water and that was the only reason i stayed

hotel has a small indoor pool

had 3 kids in the next room the noise kept aggravating our dog.

rooms were clean, pool, and great location .

place was awesome great for my kids and family

the kids really enjoyed the indoor pool and had lots of fun after having been cooped up in the van the

1) good value, 2) complimentary breakfast, 3) pool

the night staff were very friendly and helpful and welcoming. and the pool was nice and clean.

pool not open, it had a really bad smell of mold in the room

staff was super awesome thanks for opening the pool for us we were hot and tired.

no heated pool or fitness center or laundry facilities

the room we stayed in was very clean as well as the pool

the front desk was so kind! the room was clean ! the pool was amazing!

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

breakfast and pool

from the beds to the cleanliness, the pool to the showers

was very clean and the pool was well maintained

cleanliness & laundry room

my kids loved it

location great. cracker barrel next door a bonus. especilike that pets like kids are free

no coffee machine in room. breakfast only had coffee, no other choice for kids.

breakfast and everything else.

staff is always friendly, they have a great breakfast, and it is always clean.

they helped with a late check

hot fresh breakfast, house keeping was always offering help and anything we may need.

pool wasn't heated (previous night, stayed at fairfield and was really nice (pool and more)

ample parking (for trailer), clean, welcoming staff and walkability.

nothing. my kids are picky eaters so they didn’t like the breakfast but i was fine with it

i liked everything; the room, hospitality, breakfast and cleanliness.

the fitness center needs better equipment! step it up!

location, comfort, quiet, good breakfast.

front desk, cleaning staff, breakfast staff and managers are all professional, hospitable, and helpful

of pool inaccurate

breakfast was also included and the station was very clean and plentiful with options for everyone

the pool area was clean and the kids had a ball

to leave early so we were only there about six hours so he was there when we checked out before breakfast

staff, pet friendly, clean, good complimentary breakfast buffet choices

floor smelled like a dirty gym, all three days

pool was closed gym was closed and breakfast was awful

breakfast was good

we were allowed an early check in

breakfast was good

the pool was close to our room. my grandson loved it

cleanliness. satisfying breakfast. friendly staff.

it ned to be up dated and the pool was out of service and some things need repair .

the room was comfortable people was friendly breakfast was great

the gym was the biggest gym i've seen at a hotel

we enjoyed the pool and sitting out in the great lounge area

we only stayed one night passing through but my kids were begging to stay longer

the inside dinning an bar was beautiful

very nice and clean. great pool and seating area.

breakfast

laundry was in an alcove outside, and looked dirty

really nice staff comfy beds and awesome breakfast nice service thanks

the outrageous pet fee i am paying $160 a week for 1 dog

pet fee too much awful location high traffic area heard everything

it said it had breakfast, but did not. gym was dirty.

the water pool and breakfast i like all

the gym nor the pool had towels available in their locations, you had to go to the front and grab them,

across the road from bucees, also the pool was open 24/7 and it’s in a quiet area, you can grab breakfast in the morning in the dining area or you can go next door to slapjacks

included access to gym and good quality free breakfast

dryer was out of order and so was the laundry soap machine

hot breakfast buffet laundry on site balcony rooms

pool and breakfast

no laundry soap in the dispenser and it kept the

laundry facilities not working

staff was attempting to clean and refill pool at the time we wanted to swim

my 3 year old really enjoyed being able to play in the pool

breakfast consisted of cereal, pastry, yogurt and coffee

the pool water was very clean.

the breakfast wasn't a hot breakfast

the dryer in the laundry did not work very well either

hot tub inside pool outside breakfast pets allowed

need eggs on breakfast:) dont put kleenex on the bathroom sink they get wet on the bottom

expected a kitchenette, came with groceries, that all had to be thrown out

did partially pick this hotel for the indoor pool

excellent location and friendly staff. clean facility comfortable beds great breakfast

the breakfast and breakfast area were outstanding

we enjoyed the lazy river and pool

loved the breakfast and 24hr pool i will stay here anytime i’m in the area.

pool not heated - broken

no breakfast for covid19 but is normal

wasn't much of breakfast, coffee and orange juice was excellent.

the free breakfast was just okay

wasn't any breakfast ☹ but everything else was great the rooms was clean and the beds was big and

we did not eat the breakfast, but we sure enjoyed sleeping in peacefully

even though you couldn't check in until a certain time, you could get your passes to the indoor water park when you arrived

my husband is actually a pool tech for another resort and he wasn't impressed with the cleanliness

everything and the water park and arcade area they have my kids loved!

the property needed lighting along with walkway path to the indoor water park at night time.

the indoor pool area was closed

indoor pool was nice

cable options were perfect, pool was wonderful for the kids and the breakfast options far exceeded what we expected

was a lot of rowdy kids who almost jumped on my disabled husband when they was jumping in the pool and their parents

indoor pool to entertain the kids year round

just the size of the breakfast room.

friendly staff, comfy beds, great pool for the kids

not enough room for 1 adult and 3 kids in my room but , it was clean and stocked

great facility with a great indoor swimming pool. very comfortable beds. clean!!

visited for my daughter's gymnastics competition at the convention center

was just perfect and the heated indoor pool was a real plus after a long drive

no pool or hot tub

enjoyed the pool waterslide

breakfast hours

we wished the pool stayed open longer than

great staff! great breakfast

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

very clean, great staff. the suites are quite spacious and have an excellent kitchenette.

of covid-19 it was just a breakfast in a bag

out of coffee at breakfast

very nice lobby and breakfast area

large studio, beautifully decorated! excellent breakfast!

i wish breakfast would of been open later especially because it was the morning after nye.

beautiful interior design! great staff , great location large rooms great gym

beautiful hotel. the rooftop bar was amazing.

nice gym. large room with comfortable bed. pretty good breakfast.

the menu was fairly diverse for a small kitchen, and the food tasty and well prepared

loved the coffee bar and snacks

the staff! especially at the front desk and the breakfast bar!

i went to tell the front desk and they just said it was no curfew for the kids and did not correct the issue

pool, clean & big hotels rooms, friendly stuff, free breakfast was delicious, and location was key

happy hour at bar upstairs and pool is great

breakfast was great

bed was very comfortable, wifi was fast.

wifi wasn t working

wifi was a bit slow

and they had a really nice spinning bike in their gym

gym equipment, polite and helpful staff, comfortable beds, quick walking distance to food and shops

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

open pool, free laundry, good breakfast, small/not crowded, pets allowed

pool was closed

continental breakfast offered plenty of quality choices

free laundry

nice breakfast and friendly staff!

excellent restaurant and bar and service.

also that the pool was close i understand maybe because of the virus but the gym was still open ud83eudd37‍♂️ before i forget they also dont have complimentary breakfast

nice bar area

there is no pool in this hotel, which was disappointing for the kids

bar and restaurant was way understaffed and ran out of food

friendly staff and breakfast was good. would defiantly stay there again!!

the place is in a good location. clean pool

went to shoneys for we like a hardy breakfast

quiet, comfortable, clean, friendly, decent breakfast

breakfast, i do not consider cheerios and dry oatmeal a breakfast

great room, love the gym, bar is great, and all the details of this hotel is wonderful

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in the lobby was great, the hotel decor is really pretty and gives a

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

bar &food delicious

pool was clean

where it was located, pool acess

could of had a bigger breakfast selection.

pool could use some lounge chairs and there was an issue with bees swarming by the pool gate

sure the family clients know the specific pool hours, where to get beach towels and return them and be sure to make them feel welcomed, not a

the staff from checking to check out and breakfast crew were better than you’d ever expect

breakfast could of been better, but was very good.

breakfast was excellent

eat breakfast , but i heard it was great, and the location was great

breakfast everyday was decent not a lot of options but had the basic needs were met

amazing breakfast

breakfast was very good with plenty of options

location, courteous staff, hotel, pool, gym and grounds were spotless

the pool was open late as well

breakfast was good too, there was a make your own waffle machine, there was eggs, bacon, cereal,

breakfast was good

liked the fact that there was a laundry room with detergent available for sale and the view

right off hway nice pool area rooms were clean nice bedding

pool area was clean and inviting so we just sat and relaxed since the water was too cold

the pool was amazing! the surprising quietness being just off the expressway was a blessing.

can’t forget the amazing spa tub

clean and comfortable. nice pool and the balcony was a nice surprise.

spa tube was great and love how peaceful going out the back door and seeing the water and ducks

clean rooms, and pool.

and the beds were comfortable it was close to pigeon forge and gatlinburg it wasn’t crowded the pool had max 2 family’s at a time i will definitely stay here again if i come

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

wifi on and off.

wifi was a little weak

there was no breakfast, no wifi, the room needed updated, far from the event.

fix the fireplace and wifi

the wifi was not good at all and the beds wasn't comfortable

did not like that there was no wifi in our room

the wifi signal was not good. the pool was small. everything else was great!

tv is too small & wifi is weak.

wifi was not so great but managed anyway

wifi needs help

yes the fact there was no hot breakfast and couldn't use the pool

high degree of predictability -- great beds, great service and we love those belgian waffles for breakfast

pool was nice, breakfast was sufficient and

nice staff, very clean and comfortable, breakfast was great.

was friendly, rooms were clean, breakfast was good and kept well stocked, it was quiet, and pool was

sadly, only yogurt for breakfast because of state covid19

location was convenient, the pool looked great but the weather did not cooperate

it had a pool

in room heater was loud, eggs were cold @ breakfast

pool was clean and well kept

very friendly night staff and breakfast was delicious!

hotel was very clean, friendly, safe, close to the expressway and had breakfast

breakfast was great!!! cheese omelets! the best muffins i’ve ever had!

pool was a little chilly to really enjoy it

i asked for a late check out so she could get a shower after her game

clean room, great breakfast selection, free parking, gym and pool

gym pool and breakfast

thee best complementary breakfast we’ve been given over past couple weeks of travel

i would have like to see a slightly larger selection available for breakfast

the breakfast was delicious as well

the breakfast was good.

the yogurt in the breakfast is expired

didn’t stay for breakfast

the breakfast was nice

staff, the kitchen in the room but especially the bed, it was very comfortable and the pillows were

add some boiled eggs for protein or yogurt or cream cheese and bagels for breakfast

breakfast included sausage and eggs

friendly clean the pool breakfast

i liked packing all our things and kids back in the car at 1:30 am and getting as far away from that dive as possible

place to stay, good breakfast, friendly staff, nice pool, everything was great, bed,bathroom etc

breakfast for travellers leaving before 6 am

clean and comfortable room. good breakfast.

clean great location the best part the beds are great highly recommend if your traveling good breakfast

hotel was either new or recently remodeled great location, nice breakfast.

breakfast was ok but wish it had more options to offer; such as oatmeal with all the toppings

the bed was too soft for our taste. the pool area was extremely hot for non swimmers.

nice room. plenty of space. good breakfast

was a really nice experience for me and my family, i definitely enjoyed my stay my kids love the

very easy check in, friendly staff, great breakfast!

reason for going was so the kids could swim, and adults use the hot tub, the pool was freezing and the hot tub was not

was no wifi working and there was no breakfast which i had specifically requested when

clean room & wifi

we kept having to reconnect to the wifi

wifi was awful.

the last thing that i didn't like was the fact that the wifi kept dropping every 20-30 mins

i actually would wake up early just to go to the breakfast

pool was a but small and our room location was right outside the elevator so we heard and gotten

the breakfast . and the place was clean

they had a laundry area to wash your clothes. staff was friendly and helpful was clean.

the pool wasn’t opened yet due to it being cleaned for the summer but the pool looked very well kept

i wish the pool stayed open later

needs mini golf updated

the mini golf could be put and arranged better. not just laid out in the parking lot.

our kids loved the indoor pool and slides

love the connivence of the kitchen, love the jet tub.

pool was so fun for the kids and the fire pit area was so cozy at night

no breakfast due to covid 19.

the bathroom was amazing loved the shower and the breakfast was very good

location was great for shopping and the kids loved the pool slide.

the pool was really nice

the kitchen have everything i need to make my family a meal.

liked the space and the fact that we had a kitchen and jacuzzi tub

pool quite a bit from room meant taking kids out in cold after swimming

the heating pool and hottub were perfect on a cold evening

beds were comfortable. pool,sprinkler park and golf were walking distance from our room.

the breakfast area as quite crowded

clean. quiet. employees were very nice and helpful. beautiful pools and grounds.

the breakfast was an added bonus

the breakfast was good

the pool has a terrible smell....

where carpet flooring is coming up at entrance of bathroom, broken tiles all across entry way to spa

so bring a spa machine to match if you want a constant sound

spa room was best ever experienced!

small pool and not very good breakfast

pool/ breakfast and how close it was to everything that we did.

front desk lady who was making breakfast refused to make anymore sausage or eggs for us even though there was still 20 mins of

it nice, good breakfast, sleep like a baby.

breakfast was good

location was great. didn't have breakfast

no breakfast covid

no hand towels, wifi not working for one night and very little toilet paper

wifi was horrible, it did not work

room was great, beds comfy, everything worked great aside from the wifi.

wifi kept cutting out.

we had no wifi the whole 2-day stay, our phones couldn't connect to the ip address

pool was to small

breakfast was perfect to start the day

open pool before 11 am

very clean, breakfast was great and staff was very friendly!!

would replenish the breakfast quicker.

was very comfortable breakfast was amazing staff was friendly nice and clean hotel was in the center of

fitness facility was nice

i loved the breakfast and the fireplace.

breakfast selection was excellent- new protein options everyday

pool area was nice- especially the covered seating

no breakfast

bed and spa tube was great to

asked for a spa tub and they didn't have one but it wasn't there fault when i booked the room i thought it was

continental breakfast is great

the beds were great and the spa and pool was awesome

the location, staff and pool were fantastic.

doesn't state anything about a pet fee

the first night a family was above us and the kids was running, jumping and really loud and it was after midnight

laundry

friendly staff, great breakfast, clean large rooms, convenient location, pool

in the lobby was too loud at breakfast; we could not hear the tv/

indoor pool was a huge hit for my 3 grandkids

laundry service should be updated

son enjoyed being able to swim during the winter because it has an indoor heated pool

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

the office wasn’t even open in the morning to supply breakfast, elevators were down, and the gym was also closed

the brekafast is good for a free breakfast but you get what you pay for, and so for free it was good

i wished they had a full size breakfast, but for the price it was good.

gym was closed, didnt serve breakfast as advertised; they claim due to covid, however many other

small pool

low variety at breakfast, wifi was hard to connect to in the beginning

wifi never did work so that was a down fall

unable to connect to wifi. front desk was unable to help with this

the wifi never worked

better wifi and flat screen tv s would be nice but for me that's just being picky

they advertise they have a gym but you your not allowed to use it

breakfast was delicious

nice pool

pool was a little bit cold for an indoor pool but i still enjoyed getting in and relaxing with my kids

the gym and fitness facilities were closed for “health and safety” concerns

pool was very nice

bbq grills, walking area, nice cut grass, sitting benches, mountain views, swimming pool, kids play area… very nice

close to pool/basketball area and my teens loved those amenities

the pool area also lacked attention

i like the pool and it’s in a good location. it’s a nice condo. it’s very comfortable.

wish they would have had laundry on every floor

the pool and outdoor seating area and fire pit closed at 10

wish the indoor pool was open but the roof was under repair so that is completely understandable

we had car trouble and the hotel let us have a late check out so we could wait on our car to be fixed

nice room and spa tub! comfortable bed!

we spent two nights and even got our early check in

no pool

tvs also didn't work in second room, which upset the kids more than us, but again, would have been a bigger deal if we'd stayed longer

was good for a hotel only negative i can say is shower pressure could be better but having 2 kids with me everything was perfect

the pool hours are noon until 9:30pm which wasn't great when you have kids and wanted to go down and relax in the pool when you get back from being out during the day,

pools were awesome for the kids

water park

i think it would be nice to have fresh fruit and a variety of yogurt at the breakfast

laundry caught fire on our last night, i don’t feel staff was prepared for such an emergency in

no laundry facilities

the pool was lots of fun for the kids

kids jumping in pool at the shallow end fread the get hert

the kids really enjoyed the pool and arcade room and our room was really nice

loved the rooms had a lot of space kids lived the arcade and pool

the pool.

whatever they use with the laundry had the bedding smelling amazing

the river, sitting room in the gym indoor pool. everything was exceptional

i loved my room. awesome views of the water. clean and comfortable bed. great breakfast.

they looked at me strange when i asked for a laundry bag

the gym facility was poor and

i liked the pool areas and the hot tub and gym.

breakfast was great and plentiful

if you need a fly by night hotel, no little kids, this is your hotel

nice pool

breakfast had options and was good

a covered toddler area with slide open to the out door area, two fire pit areas, a game room, a kids grass area with blocks, games, corn hole

sheets and other linens were nice, breakfast was great, and the pool areas were all great

clean, great breakfast, cozy rooms, and the kids loved the indoor pool!

breakfast was great with variety and freshness

breakfast was great

beds comfortable, pillows not bad, shower was big and pressure was great, breakfast was good

room was very nice and clean. staff was friendly and helpful. nice breakfast

the pool was clean and had a fun little water slide

breakfast was good. i wish it was a little better. but other than that it was great place

breakfast not having to go out breakfast there in the morning was great, the staff was friendly and

the breakfast buffet was amazing and gary makes awesome omelettes

the breakfast was exquisite

and the outdoor pool was under construction but we knew that going into the visit

fun pool area also

atmosphere, spa tub and breakfast

usual i get stuck by the swimming pool so i can stay awake listening to kids screaming half the night

the bar and restaurant.

a hot tub, indoor and outdoor pool, a water slide, restaurant, bar and elevators with lobby luggage rollers

having gym equipment was a plus

staff was friendly and helpful. bar attendant went all out to be helpful to our party.