the pool was not practicable (dirty

the pool could have been cleaner. the room could have been cleaner.

the hotel's amenities, such as the pool and fitness center, were not well-maintained and not accessible during our stay

the hotel's amenities, such as the pool and fitness center, were not well-maintained and not accessible during our stay

the room, the location was perfect, & the pool.

no desk or chairs iin the room. poor wifi.

i didn t have wifi because i forgot to ask for the code when i checked in

terrible wifi connection

for money, with wifi, fridge, and all the basic essentials needed

pay-management, very nice personal and nice, good price rooms including fast wifi, a very sweet bath-room and nice furniture

spacious guest room and wifi was fast and efficient

wifi was slow but it was nothing to do with the hotel, there had been vandalism of cables affecting

no wifi in room

no wifi connection for an hour, reception tried to rectify the problem unfortunately to no avail

it serves a tasty plated buffet or a la carte breakfast, has a nice nice pool and reliable wifi

i didn't have there breakfast but the bed was comfortable...

the beds and bathroom was nice. the ac and wifi was good. the bed linens was clean.

wifi kept dropping in and out

had to travel to kingston on business and i needed access to the wifi for a couple of hours until my business was completed, and i also had my 12 years old nephew

the staff was awesome! room was very clean and the laundry was a bonus!

had to leave site to do laundry

breakfast very nice

staff allowed us to leave our bags there for early check in

breakfast was great

amazing customer service and the breakfast was seriously great

breakfast in the onsite restaurant was delicious

my only negative is the wifi strength, which i'm told is being upgraded

there really is nothing serious. only better wifi in the rooms for people who have to work .

wifi is off and on

wifi a bit temperamental

wifi need tons of improvement

the rooms were great, the hotel had everything i needed: a gym, a pool, complementary coffee

and service the room was very clean and tidy, front desk service was very professional very nice gym facility and pool

the cleanliness of the hotel, great staff, food was good, pool area and outside bar was awesome.

restaurant kitchen and bar should be open for longer hours

bar at poolside was not manned

room with a view. breakfast and wifi included

the wifi, i was not too pleased about, took a while to start up, shut down frequently,

i couldn't sign on to their wifi

i was on the 10th floor room 1008 no wifi service my entire stay.

wifi did give me some trouble and was slow

definitely, the wifi

a bit outdated given the price breakfast limited in variety wifi very slow, was down for the entire night until mid day on my first night big event hosted at

also the wifi was terrible, for someone who was wfh it wasn t the best

rooms were smaller than expected. very high priced. wifi was unstable.

it was supposed to be opened therefore 10year old son could not use thus facilitie, also the free wifi is only for one devise, therefore my son could not use the wifi, 2 facilities he could not use

wifi great , the room were very clean , easy access to the

did have some problems w wifi

wifi.

the wifi was slow and unreliable in my room.

wifi was down occasionally but it was the weekend so technician was probably not available

it is quiet and safe claudatte in the breakfast bar is the best

the breakfast was good too but the kitchen staff are not all the way friendly only to foreigners they are much nicer to, at one point

staff was super friendly, the pool great!

the gym

i did not like that the gym was not available for use

the pool was small it should be a little bigger..

the pool size and lack of activities

liked the swimming pool and the gym

cleanliness, wait staff, pool and pool area, lounge :)

had all the amenities i needed plus the bar and restaurant were very entertaining

the breakfast options are horrible and the wifi was poor

the connection of wifi is not stable

handle was broken ,the tv remote was of no use as if doesnt work ,i was not given access to the wifi and the ceiling fan was also broken

the wifi speed

no wifi the bed was uncomfortable no wifi

wifi was spotty

the advertised free wifi did not work so we could not use the tv and when we connected it to our data streaming

the leaking in the bathroom n poor wifi

very fast wifi

i only had issues with the wifi connection

to staff was great easy parking no struggle with bags kids was a bit mouch at one stage in the pool but all went

great for volleyball and kids, not great for a good length for swimmers

i also liked the amenities including the fact that there was a gym which catered to persons who are into the gym life

nice decor in lobby, great pool bar area

a singular cockroach by the pool side lol, one of the kitchen staff did make lewd remarks towards me and tried following me

the pool was amazing

amazing hotel right at port royal - pirate bay swimming pool, nice staff..

from weddings to dining very refreshing from relaxing by the pool or in a spacious room breakfast included cruising taken photos of the lovely marina and mountain views

love the outside bar by the water

towel not provided routinely staff slow and not enought on duty no gym no spa gym is broken down and not fuctional need to take it of

there could be more interior on bins on the pool floor and roof top

had a shower on leaving day but slipped upstairs nesr the pool and slid down the stairs

had a shower on leaving day but slipped upstairs nesr the pool and slid down the stairs

the breakfast was delicious with various options

the pool is cozy, and the breakfast was very tasty

the bed was small as it was a twin bed. breakfast was good however more fruits could be offered

breakfast was mainly jamaican, which was good, and plenty of it, for those who don't like jamaican

it was not a pool view to see the pool you and to walk to the left end of the balcony

2 - there were 2 wifi connections available

there was no towel for foot mat and the wifi was pretty bad

no wifi and tv keep stucking.

place was a dump ,outdated furnitures, no cable tv , wifi was dodgy

however 3 room upstairs did have mini flat screen with cable and great wifi

staff are warm and welcoming. breakfast very nice. very good wifi access

no issues with wifi or tv

give me a wifi code, 2 person book for the room they only prepare 1 breakfast

liked the location and the wifi witch was available throughout the resort

the manager was great, we arrived late and the wifi was down he upgraded our room which was a plus

the wifi was no good

poor wifi.

wifi could have been better; ac leaks attended to properly

very clean, beautiful property, excellent wifi

about this beautiful property is the fact that there was no kleenex in our rooms, and the wifi was very

breakfast was exceptional, the way it was presented, the quality, quantity and service were

breakfast wasn't yet available as the onsite restaurant isn't back up and running yet but should be

breakfast (which we were late for but still accommodated) was the best mackerel run down i've ever

breakfast was good staff was friendly and helpful

great breakfast: choice of american style eggs, toast, and fruit, or jamaican style

my husband, had a small complaint about cold item on his breakfast plate

the hotel did not seem crowded and you always had space at the restaurant, pool and beach

i recommend ordering room service breakfast in the room at least once, if you stay in the rooms

only issue was infinity pool was closed for maintenance and we couldn t use our hot tub as had a fault

the pool view is amazing

were poor, no running water in sinks, air conditioning couldn't turn off, only 1 little pool working, breakfast wasn't available and took more money than stated on booking

to the beach was mostly inaccessible there was no restaurant due to building works the swimming pool had green water so i did not use it

great location with direct access to the blue lagoon containing a small beach with bar / food.

this place is ruined and has no pool, no restaurants also wifi, which doesn't work

main swimming pool was out of action.

there were kids living on the property playing around in the rotting area

is having air conditioning in all rooms and probably a few more pots, pans and utensils in the kitchen

bathroom was clean and access to the kitchen was great

kitchen area needs electric kettle and functional coffee pot for early risers.

dentons breakfasts were absolutely outstanding fresh delicious and even adjusted to meet special dietary

the breakfast

the rooms were clean and the breakfast was amazing

for some fee, the laundry service was offered (our clothes were returned nicely folded)

the breakfast was out of this world

i appreciated that breakfast was complimentary but i didn’t enjoy the food so much.

breakfast could be better but still fine. more wifi would be great.

so individual and creative, new pool is very nice too and you have a selection of beaches, waterfalls and lagoons either in little

staff are attentive and lovely, location is beautiful, jamaican breakfast was excellent

good breakfast

towels were dirty and floor need to be sweep. the wifi system was not user friendly

the accessibility of the wifi. the pool area was awesome with the entertainment center.

wifi was weak

the wifi was terrible only flaw.

poor wifi very little cutlery or crockery

the wifi was very good as well, and we even netflixed on the

the wifi service was a little choppy but it was t that big of a deal

the wifi is terrible... othen then that, everything was fine.

there was free wifi, but it was weak and

wifi connection could be better