pool area is so relaxing and beautiful, big enough for several groups and we enjoyed food and drink

nice pool

marvelous swimming-pool

breakfast was grea,t made with love and care

the pool is refreshing and the breakfast is tasty

pool

great breakfast

great facilities, breakfast, wifi via starlink and a lovely pool

the interior and all of its details, clean rooms, perfect outdoors and pool

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

staff attention, breakfast quality, qty and variety

lovely pool and grounds

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back patio the next morning we felt like royalty

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

bungalows with own veranda to chill big bed with good mattress beautiful setting nice refreshing pool big enough for a little swim delicious breakfast, especially the lemon grass tea the lovely

lovely people. good pool and grounds and the cabins were very nice.

our kids enjoyed the pool and the ample garden

pool was almost always just for us, warm the territory is green and nice, clean good size fridge in

we enjoyed the pool.

pool

spacious room with comfortable bed, nice swimming pool and garden

great staff, pool, room was clean and hot water

great pool too, towels included

the pool was huge and super clean

great pool, landscaping, spacious rooms

beautiful garden great pool coffee for breakfast

the wifi was uneven.

weak wifi and a little bit outside of the center of town

the room was dark, difficult to regulate the water in shower, bad wifi connection.

wifi is good

very clean, spacious, good wifi, amazing garden and pool area

there for 2-3 days and used it as a base to visit izamal and the beautiful cenote's so we had the pool and the whole place to ourselves and the staff made us feel so welcome during the quite times

we loved everything about this place. stunning room. great pool to cool off in

such a nice place, beautiful gardens, nice pool and the new manager was great, very accommodating

we loved the very tasty breakfast served on the veranda looking at the swimming pool as well as the water feature hidden in the garden

free upgrade, much appreciated welcome drink, great staff! splendid room, nice pool

location, pool, and people

we have very good breakfast and a lovely outdoor dining room right next to one of the ancient mayan sites

i wish the bar had been open in the afternoon and evening

the pool area is cozy and well taken care of, the bar wasn't working probably due to the low season but i imagine in the high season having the pool

great location close to the convent and central square. lovely terrace for breakfast.

amazing place but the only downside is the wifi blocks a lot of common websites (gmail, booking (+) huge room and bathroom with cable and wifi (-)the wifi didn't work at all (-) wifi signal was very weak in room 3 (+)spacious room, good wifi, large shower with good hot water and pressure (-) no wifi in room

staff was constantly going out of their way to assist with parking

everything was amazing especially the parking and the location

colonial interiors, parking, great location, big rooms

the staff was very nice and parking was a bonus

large pool and garden area were lovely for relaxing after a hot day

there were no platforms in the room to keep luggage, pool was dirty and not chlorinated.

rooms are spacious (we had 2 king beds in our room), the pool is beautiful

beautiful and cozy rooms wide and clean swimming pool elegant structure

the pool was clean and refreshing

i liked having to pool to swim in the morning and loved having a hammock in my room

yard is not landscaped, the pool is n’t open, the parking and driveway are not really functioning, the water was on and off

it is big place with swimming pool

large swimming pool, clean room with bed & hammock

it has a very nice pool on the patio

good pool, clean, comfy, hot water, free water dispenser, free coffee

point of interest, very clean, well decorated, av, very good wifi, very nice garden and swimming pool, nice

pool, privacy, balcony, good price

small pool next to my room

the place is fantastic, with nice pool and thr best room during our trip around yucatan province

would have liked the stay a bit longer to relax by the pool and garden

pool

self-service bar was great

refreshing pool with good size for relax

the hotel has two pools and a restaurant open the all day, and a nice bar during night

pool areas were not well maintained, the cenote and pools were not clean, the beds around the main

hacienda hotel is a destination in its own right; there are several pools, an artificial cenote, mayan village, and extensive grounds to explore

breakfast average but pricy

breakfast - which is simply described as eggs, toast and coffee - was amazing and needs to be sold

modern and new kitchen facilities. the lady on site was very nice.

only little things to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so clean but that

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

if you are going for à pool i would not recommend this property

nice interior with kitchen but hadn’t use it (no butcher shop nearby). close to a oxxo.

actually had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

cocktails in a cool courtyard, and pancho maiz for great coffee/horchata and an authentic brunch/breakfast

we were so well looked after - nothing being too much for the staff (recommendations; wind by the pool , an early breakfast ; ordering taxis)

everything was perfect, the room, the breakfast, the pool and the personalized service

a little far from centro. too much music playing all day from near pool.

- such a beautiful boutique hotel with very cool decor, spacious rooms and a stunning garden/pool area surrounded by foliage

pool and wifi was nice. you got what you pay for,perfect for 1 night.

slow wifi

tv did not work. wifi signal is week.

excelent place no wifi available in my room only in the lobby

not may food outlets nearby. sadly the wifi was intermittent. we all need wifi these days

laundry and an ironing board/iron was available

east side location. more walking! breakfast lacked in quality. limited bar service after 9pm.

for clothing storage, large comfortable bed, spacious bathroom, warm shower water, cable tv, laundry machines, and free wifi

has an attractive breakfast room and several public sitting areas as well as a beautiful pool

close to the city center, pool and breakfast were both great too

the onsen/warm pool is absolutely lovely

hotel was incredible, we felt very much at home, the wifi was awesome (you can use zoom etc (+) wifi connection to work from the hotel is excellent (+) the beds were comfortable the wifi strong and the staff were friendly and helpful (+)water/wifi/great breakfast/helpful staff/perfect location/reasonably priced (-)wifi (+) wifi worked very well, city center is just a few steps away, you can park in front at the street (+)decorated hotel, spotless cleanliness, very welcoming staff, central location, strong wifi connection (+) wifi worked great in the room and throughout the building, which was important to us since we also (+) strong wifi and hot water (+)breakfast, friendly and helpful staff, comfortable beds, clean rooms, excellent wifi, great shower

and the fresh squeezed juices at breakfast and homemade mango marmalade were exceptional

so lovely to make sure the shoes we had left out in the sun were put back in the room and get our laundry upstairs so we don't need to go looking for it

super clean and awesome daily free breakfast

we had to leave early and they even organised breakfast for us with a taste of local fruits and beautiful home made jam

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

clean, quiet ,attractive pool/lobby

good wifi, nice pool, big rooms, good shower and good location.

liked that a pool was available especially for the children.

pool is open 10am - 10pm

in the corner room no 5 and we could hear when people walked by or talked in the patio/by the pool

the pool is always inviting and clean

the architecture is really nicely done, the rooms are very comfortable and breakfast is just perfect

swimming pool is also very nice and useful for a quick

when we ordered uber eats for dinner it came to the door and we used dishes from the kitchen

the breakfast is fruit, toast bread, jam and nutella

beautiful pool and lovely breakfast.

the only reason i gave it a 9 was because i wish it had a swimming pool to cool off.

could do with a swimming pool

also, it would be great to have some healthy and balanced vegan options for breakfast (this is in general for merida but the hotel could stand out if it offered tofu, and cow

very nice and cozy. rooms are nice. pool is beautiful. good price for quality.

now the only negative thing about the hotel was that the pool was really warm

beautiful room, pool

very well located, comfy rooms and had a nice pool and the staff was wonderful

very good price-quality, we liked the room and the pool. location is nice

fitness super

the breakfast was only coffee, bread and fruit, so don’t expect anything else

location. pool.

pool area, air conditioning

location, breakfast, pool

maps, a list of recommended nearby restaurants or coffee shops or food delivery menu (there's a breakfast restaurant onsite)

the bar staff were excellent and should be promoted to improve hotel customer service

lovely inner courtyard and pool

old colonial style building, with two lovely tree-filled patios and a pool

not particularly well maintained (shower handle fell off, hot water availability variable, towel bar fell off the wall)

no mini bar no coffee maker no tub

lovely pool, charming public spaces, good service and good food

we felt like they were unprepared for us in bar and restaurant

the architecture and design, pool, shower, rooms all great

this place is a literal magical oasis. don't skip on a mezcalrita by the pool. just wow.

it was because there weren’t many guests at the time, but the bar closed a little too early, as we tried to have a night cap and were unable

inside the interior is amazing, with a beautiful indoor pool

pool closed for quarantine

did not look clean they dad no towels available clean laundry has not delivered yet

parking, great location, super clean and comfy rooms, friendly staff and nice swimming pool

perfect location, parking included, clean and beautiful room and nice pool

also room 59 was directly under water pump on roof in corner by laundry

great location, charming hotel, lovely bar / restaurant area and kind staff

we enjoyed the pool and the proximity to the town square

there is very little to dislike but a small bar for guests would be a good addition.

great place for kids! rooms were nice

is great for people looking for a nice place to rest but so much to hang out since there is no pool or bar

we had access to a pool at a nearby hostel which was great

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a different

they use a local laundry service that returns your clothes same day at a great price

no pool but you can use the one down the street at nomads

the pool area and patio is absolutely gorgeous with

the pool area is another standout feature—clean and inviting, surrounded by beautiful murals and lush

the restaurant in the hotel serves excellent food in the courtyard, the bar and a patio area right outside the main entrance

the pool, which is reserved for hotel guests, gives a welcome break after exploring mérida

location, attentive staff, delicious breakfast, beautiful accommodations and the proprietor is present and gracious

lovely to cool down in the pool

pool and courtyard, small breakfast restaurant attached, walking distance to plazas and restaurants

small but pleasant swimming pool, big enough for 5-6 strokes

is very centrally located, small but lovely swimming pool for small kids, and the staff is incredibly helpful and kind

is a beautiful colonial building with a courtyard pool and loads of lush plants and trees around

we had a parking area and great wifi

wifi good, pool was enough to cool off

the hotel has private parking which was very helpful

pool and outdoor are with trees are beautiful

place is really nice and comfortable with a small but confortable pool and separate children pool

great location, awesome breakfast and great service.

traditional looking hotel with a nice pool in the middle great location with everything we wanted to see within walking

the breakfast and the service for the breakfast

in mexico that we’ve been to where the staff asked us for tips for serving us our included breakfast and cleaning the

pool was nice, free private parking, staff were very friendly and good location

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

strong wifi too

good location and really helpful staff with descent wifi for a hotel. let us store our luggage.

very good wifi

place to stay, good wifi, a/c, good water pressue while showering, clean rooms, the staff are very friendly and helpful

amazing location, big king bed, hot water, good wifi

chairs would be nice by the pool and if they brought refreshments

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

good bar service with cocktails

beautiful hotel. stunning pool.

perfect set up. pool, rooms and breakfast area

great design, soothing space, super pool area

interrupted zoom calls possible), very nice and helpful staff

location and good wifi

wifi was hit and miss with a terrible connection most times

wifi was also hit and miss

wifi didn t work in the room

which was very good

will try those next time we come back)

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

we had a wonderful time at the pool, really nice boutique hotel

the pool and the location

the small pool is great to refresh during a hot day in the city

the location is perfect and the swimming pool is really cute

very central, we loved the place and the swimming pool.

ac, good wifi

only thing is the wifi

of wifi in the family room

hotel is good for people traveling for work their wifi is excellent for zoom meetings and the coffee they offer is very good

only thing i could say, was the wifi not super strong in room

the location was great. having a pool is a big plus, especially during the hot day.

pool area gets noisy sometimes.

the pool area was peaceful

swimming pool

aircondition was working well, the swimmimg pool was a bit warmer, due to the weather, but still refreshing

staff was so hospitable, i loved the pool and bar area, and the breakfast was amazing

we enjoyed the pool after a day of exploring too

kitchen was great

the kitchen is really well equipped, we cooked every day

wonderful pool area with the new el nido pool bar (2pm to 7pm)

cond) room was very spacious with good hot water pressure, clean enough, pretty good wifi and socket near the bed

not the hilton, but the staff is friendly, wifi works great, and the maids kept my room spotless

the wifi signal is

great location, wifi works well, hot showers

wifi was a little slow.

returned to this fabulous place on the way back from campeche, i now have great shower and great wifi which i need for work in a room on a lower floor

wifi was sporadic but only very minimally annoying

there was no water pressure and wifi was

wifi connectivity but it didn't bother me too much since i didn't come there to work or watch

wifi could be a bit more reliable

it has a very nice pool with a good atmosphere, which we enjoyed daily

pool isn't much of a pool, but we didn't use it anyway.

kids loved the pool. the staff was sweet.

two kids (7 and 9 years old) and i had a room with queen beds

location, pool, value

best part of our stay was the service of the young man in the breakfast area

i liked the interior, clean rooms, swimming pool

breakfast is really good it is a complete breakfast with protein, fruit, vegetables, coffee and

breakfast was very good as well as the pool which is properly mantained

the breakfast was very limited and not fresh.

huge room and bathroom, very clean. nice stuff, quiet place. good wifi. a/c in room

to reconnect to wifi after each use

location is great! everything is new and clean. wifi is good as well.

there was absolutely no wifi signal in our room.

the rooftop pool was beautiful and a perfect, relaxing escape

this hotel has a lot of charm, with a lovely pool, and

super central, very comfortable rooms eith air conditioning and pool. excelent staff too.

good location staff helpful and very nice charming hotel with a lovely patio/outside swimming pool quiet whereas it is on the city centre continental breakfast wifi works

public spaces (lobby, breakfast area, pool courtyard) were beautiful and conducive to interaction with other guests

had a pool to relax during the hot days, rooms with balcony, great and quiet air conditioning and fan

good parking available

icicle to the delicious breakfasts and cocktails to the well-appointed rooms and refreshing pool and lounge areas

they have free parking next to the hotel which is very convenient as many people rent a car when in merida

amazing design of the room but also all the space around is unique spacious parking lot welcome drink :)

we also enjoyed cooling off in the pool

huge rooms with good wifi, comfortable beds and good aircon

nice hotel, good breakfast, parking, wifi

the wifi connection could have been better, there was a shortcoming at least for half a day

the wifi didn't work well

the wifi was quite weak and not working at all one

went out while i was there but i used the outside stairs at pool end; out of their control i’d

property yard was lush and jungle-like with nice pool to cool off on hot days

the gardens and pool were lovely and

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is a nice respite from the city; super nice rooms - big with desk, a place to put

garden with the swimming pool is incredibly charming

the laundry and tour services are amazing

the owner and staff are wonderful and they even did our laundry for a very good price

they even do a laundry service with 24 hour turn around for a very reasonable price

i had some dirty laundry with me and i asked if there are options available to wash it

sorry didn't have breakfast

price, nice staff, breakfast included, pool

price, nice staff, breakfast included, pool

the breakfast was well suitable and the location was very much ideal for my purpose.

tasty breakfast, kind staff, clean room

was a great stay, close to all the main attractions in merida, the pool (partially under roof was a great plus, when coming back with the kids after a long day

hotel staff breakfast and pool

the hotel has a small pool more designed for refreshing soaks than for swimming

at times with tour parties, which guests had to fight with to get to the free coffee and the breakfast room

one of the top assets of this property is the fantastic breakfast with fresh local dishes - the variety is amazing

we really liked the pool area

pool hours could start earlier, like 7

it is a simple hotel, with a nice, warm, tiny and clean swimming pool, the rooms are basic with decent beds and linen in pristine condition, everything was neat in

location,the pool was good

the staff, facilities, rooms, beds, pool, and location are all great and it is very affordable

don't expect a pool, it really is like the size of jacuzzi

there is even small pool on the roof of the hotel

roofterrace and (plunge)pool area could use some protection from the sun

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

pool is not really a pool, is the size of a hot tub at best.

super dirty pool making it unusable

poor pool area including unfinished stairway and shaby surrounding area

pool is great there were a few things in room that needed attention but the hotel is good value for

was quite spacious, featuring a king-size bed and offering a beautiful view right next to the pool

also the pool is a cool feature but not very usable

wifi service was a little spotty at times

no wifi in room

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy chairs to sit on

t comfortable sofa on landing with a decent signal)

wifi was not stable at all

of communal areas, very clean, plenty of supplies in the kitchen to make a meal

- comfortable beds - the kitchen is super nice and clean - good breakfast - really nice staff - good location, only 5

good enough breakfast

/ open plan spaces, inc 2 kitchens, 2 dining areas, tv lounge, lush garden space, with a plunge pool and hammock area

very clean and the breakfast was very good

love the swimming pool, the service from the front desk was wonderful, we are going to comeback for

big room and pool access until 9 pm which was great as it was super hot

we used the pool in the evening time

the hotel staff are very helpful, i liked the swimming pool, it's small but very nice

we loved the pool too

big room, clean, good location, enjoyed the pool. good air con

the pool and pool area was nice

great view from the roof top pool

location was great. rooftop pool as well. room was big and modern.

location facility , pool , garage , bed , staff , bathroom , air con works great.

we enjoyed the swimming pool

breakfast was really well prepared

the hotel is new, smells nice, pool is huge and refreshing, enough seating for weeks, free coffee any time of the day in the lobby

breakfast was excellent and included fruit, good croissants, yogurt, cereals, and a good selection

great location, beautiful hotel and rooms and the pool was fantastic.

wifi didn't work all the times

were respectful & a quiet atmosphere - hot showers - no additional charge for card payment - wifi - decent - comfy

no ac in that room no sound proof windows slow wifi

quick walk to the center, really easy to reach and the private parking was a bonus

very good room service, comfortable acomodation, mosquito net in the window, silent ventilator.

the pool was a little bit small to swim in...... but it was 40c outside ....so it did its job!

the pool didn’t clean.

great pool

the staff were way above average + the small piscina (pool) was very welcome & refreshing

hotel is clean and pool was nice extra

wifi

wifi only worked 40% of the time. the water in the room stopped working twice.

style hotel, wonderful staff present on the floor, wifi didn t work in my room, but was fully available & fast just outside my door in a cozy

wifi in the room could be better

wifi is very good