nice small outdoor pool. sauna. wifi that works. restaurant was good for easy dinner.

the pool wasn't open

restaurant served delicious meals and sauna/spa were relaxing

their wasn't much parking space

great property and location, amazing value and free parking. will definitely return

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

only 2 floors; well laid out; close to a good buffet: good breakfast on the property

met our needs and the breakfast was very good

comfort of the room, the friendly staff, the complementary breakfast ( simple but right what you need and you need to leave quick and early), the patio door

some guest where noisy but it's not the staff's fault. the breakfast room was crowded.

clean, comfortable, great breakfast!

quiet neighborhood, wonderful breakfast, fast internet, and so many power sockets

breakfast ends at 9:30, too early in my opinion.

half the equipment in the gym didn't work

absolute cleanliness the location as it is beside great restaurants the amazing breakfast the washroom has

clean and tidy room with microwave and fridge. wifi is great. location is good.

that no english channels we re available wifi was terrible !!

the wifi was no good. slow and constantly signing out.

wifi was not good as well

wifi was not working sometimes

next door to great gym and huge shopping centre

really appreciated that the receptionist let us do a free late check out due to the interview through skype we had, on the morning the day we were leaving

clean room and the amazing gym.

staff very nice, clean, comfortable! the free gym next to it is amazing!

they were friendly, helpful and clean. the breakfast was good.

hotels downtown or in hull where hotels often charge extra per day for parking

have stayed here many times and we have a favorite room, the queen spa room

information that the pool wouldn't be accessible until mid-june and this was a frustration for my kids

the bed was comfortable, the pool was really nice, and i'm glad they had a laundry station!!

they called to confirm my booking and allowed me an early check in and late check out at no extra

spa suite

large room. comfy bed.two great lounge chairs. spacious bar and restaurant.

gym pretty much abandoned and some cardio machines didn't work at all

the shuttle service to the casino across the street was great

no towels in pool or gym area

good location for casino. nice big clean rooms. was rather surprised how great everything was.

if you have kids, there is a nice pool for them to play

restaurant not open meaning we had to go out and then no time to use the pool.

clean, quiet, fast and courteous servives, great affordable breakfast, plenty of

breakfast was limited to fruits, yogurt and energy bars

breakfast not included

located within easy reach of the 105. ideal for the spa or skiing.

the breakfast was good, but not really that hot. the staff was really friendly.

the hotel room has a big spa bathtub and i liked it so much

atmosphere, rooms were clean, staff were very friendly, breakfast wasn’t too bad, everything we needed pretty much included

also, check their actual website for spa deal, unfortunately i couldnt get it because of covid

offered us a late check out without asking. staff was friendly and funny.

the functional kitchen was a pleasant and welcoming surprise

it was great having the pool for kids when the weather was not good

no towels in the pool area

the room (kitchen suite) was clean, spacious and comfortable

we liked the full kitchen

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

big modern suites, fully equipped kitchen

kitchen was stock with everything you need

loved our hotel suite - it was just a regular room , but it had a bedroom , full kitchen , and living room with comfy couch

tv did not work 1/2 the time and wifi did not work

wifi was very slow

the beginning, we had a bad experience of wifi but the director of the hotel solved our problem and helped us as much as he can to feel us

wifi is very poor and hardly ever get a connection in the room

wifi was really slow using my own data plan instead

laundry room could also be very busy in the evening

the room was absolutely clean, the pool and the gym too

good gym and nice indoor pool and with covid means limited to one person or family per hour

wish the street where beggars and homeless ppl are was far from hotel .kids felt but scared

laundry facilities were available

comfortable bed, good wifi; balcony - although it's usually cold and snowy outside at this time of the year - was a big

really strong wifi, nice people and nice break first.

the wifi speed is quite slow and frequently disconnected.

hill, etc tea in the afternoon at the hotel friendly staff umbrellas for use when it rains good wifi

wifi is fine

andaz wifi wasn't working so impossible to cast anything on the tv

wifi was strong and steady

i had complimentary wifi and non-alcoholic drinks in the room as

love the location, very kids friendly, and the room was very clean and spacious.

room rates include breakfast in the standard room rate

breakfast was not as expected as fairmont standard

really enjoyed the selection of foods at breakfast

breakfast and the restaurant at ground floor were enjoyable

bed, large and comfortable room, friendly staff, good breakfast, excellent drinks selection

gym and pool facilities were great

we had a lovely time. enjoyed the pool and sauna

gym and pool facilities were great

the gym was awesome too

i like the gym, the pool was well maintained and accessible, but narrow, so it was difficult to get space

comfortable bed and pillows, a fridge in the room and good wifi

although the wifi signals were pretty good, it can only be used for text messaging; voice breaks a lot; and

wifi was extremely slow and that wait at the front desk was a bit long.

wifi was very slow

wifi is very slow and not stable.

we accessed the wifi without issue

good wifi

wifi has some connection issue, but staff managed to have the professionals to help us solve the

wifi cutting in and out

most important things in hotel - location, bedding, wifi and tv - are great

i loved the shower and the fast wifi

the gym had a decent size and the wifi was fast and stable

poor wifi

wifi and in suite desk area made it very easy to keep up with virtual meetings in between in person

i had to ask her about the wifi

spa suite – king bed

didn’t have cutlery in the kitchen, otherwise a fantastic room.

comfy bed good cooking facilities , laundry facilities

the staff were friendly and extremely helpful. i was able to get an early check in

kitchen equipment in bare essentials so bring your own corkscrew

its very spacious. love the kitchen. had a great stay. highly recommended

the wifi is not good

no security on the wifi

the wifi was dreadful

wifi did not work for 3 days, the beds are extremely uncomfortable, the pillows too - they just

wifi seemed to struggle at times.

the wifi was slow, and attempting to charge for faster speed is ridiculous

with the wifi

liked the location of the hotel, the wifi was strong and the front desk was very polite and helpful

brought our chromecast to watch movies at night and it would not connect to the hotels wifi

- free and fast wifi in the room

bed was very comfortable, the room was clean and well arranged but above all, the seamless wifi connection process and connection speed was amazing and i couldn't be happier

free wifi

paying for wifi and parking

did i mention they have free wifi too

free wifi wasn't available. had to pay extra.

wifi included but not working properly

wifi poor signal room 1421

the wifi was not working at all and there weren't many options for food.

-wifi dropped in and out to the point where we just gave up on it

had to call in for the wifi setup, when this should have been handed over on the keycard, or something

all my free time in the hotel was wasted on enabling basic amenities

the lights, phone and wifi weren't working. i have to ask the staff twice before it's settled.

the tvs should be able to connect to wifi so that people can watch netflix

lp desk activating wifi, tv never worked)

the wifi was accessible from everywhere in the hotel and the rooms

slow elevators and wifi a bit lagging and slow.

free wifi

very clean, issues connecting android to wifi, rather small room for 2+ people staying, shower get in scarce quantities

is pricey, including food and drink at the bar, and you do have to pay for wifi in your room

parking fee is way too high. wifi should be free these days.

i found the wifi slow and the pool/hot tub not very clean

wifi could have been better.

was very friendly and accommodating when we were accidentally charged extra for the wifi

wifi is spotty.

wifi included with the room wasn t very good

they also have a quite and chill bar where it is very nice to take your laptop and work during the day or have a drink at night

didn’t love the bar because they didn’t have many options but the bartender was really nice

clean rooms, comfortable beds, nice fitness center, nice bar and commmons area

the gym was good!

alt hotel ottawa has a small and well equipped gym, ice machines (levels 7 & 12), complementary computers with internet access, and beautiful

wifi was terrible

the wifi was free and worked well. the room was luxurious

comcast tv was not working and wifi not connecting

wifi password changed while we were there so we didn't have access until the morning when we

functional wifi cost $10 per day; luckily i could tether my phone

the wifi wouldn t work very well at times. otherwise, everything was good.

flight walk up) and the front doors

wifi was spotty and the elevators were out for a few hours

ee as it was sunday

wifi sucks and they're isn't any pool...

wifi worked well

prices for renting movies were way too high considering there was free wifi included and you could just use netflix on your device

the wifi was quite fast

wifi connection, was very complicated

wifi was not good. low internet speed.

pillows are really comfy, the bath tube is big and deep. good wifi connection.

the property wifi was wifi but everything else 9/10

ample parking space and great wifi

i was hoping to have the view of the golf course

we were able to ear kids runnind down the hallway late at night

large living room and nice kitchen

the mini bar is very, very well stocked with everything you need for a snack or drink

were thrilled with the large size of the suite and access to a kitchen so we didn't have to leave the room to get food (we brought out own); we also loved the

free wifi is slow and paying for wifi is a muveton

free wifi didn't work for me at all, not sure why

big rooms, comfortable beds, free wifi, breakfast and pool

wifi working great

clean friendly roomy strong wifi good service

would not exchange currency so we could do laundry and only way to pay was with cad

had to pay for breakfast

great facilities. amazing swimming pool and gym

hot tub and gym were well maintained and nice

process for going to the gym is cumbersome having to get a pass from the desk every day

wifi is too too slow. i even cannot feel they have wifi.

had issues with wifi and had to call support.

poor wifi connection - was unable to connect from my room

wifi worked and was east to access

opened too late they could not get the wifi to work no hot tub food left in frig from last person line up to check in or get

with breakfast included and a small kitchenette, it worked out really well

staff arrange early check in for us to drop off luggage

food selection was already depleted not even halfway the breakfast time

just to hot in the breakfast room. also maybe could be a little bigger. the room is very small.

- they have an on site gym - far from the downtown hustle - safe parking that's free - good staff cons - it's around 5-15

was warm, the hot breakfast was amazing

surprisingly large assortment of comtinental breakfast

breakfast was just phenomenal

breakfast was first rate with a lot of choices, eggs, meat, bread, yogurt, fruit, waffles, juices,

the breakfast was very good and the room was updated and looked wonderful

a very upmarket hotel with excellent bar and restaurant

is right above the bar so it was noisy at night

service at the bar was not great. slow and inattentive.

was a little noisy when the patrons were leaving the bar but we knew that when we booked the room

the location is perfect for social travelers with the bar downstairs and it is on a street with many bars and restaurants in walking distance

out they had laundry facilities on site, which was a nice bonus

was very cold and i had a complimentary late check out which was great, however we could not get back into out room after

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the location as well

it has laundry machines.

elevator and pool bonus's

breakfast was good and pool was clean

although not a very large room, you do get a fairly significant kitchen with utensils, cookware, apartment sized fridge, and appliances including dishwasher,

love the pool, gym, and the room itself. service is really quick.

although i didn’t use the kitchen that much, but it was very nice and clean, there was a microwave, dishwasher, fridge

*didn't like eggs with peppers, onions etc for kids but otherwise very good selections *some of the staff: cleaning, breakfast, were quiet

would have liked clearer instructions on which wifi network to use (there were 3 in the hotel name) for the smart tv to work properly (-) i asked about wifi, and they said on the card, which is ok, but on logging in to the guest wifi i got no internet (-)i had issues connecting to the wifi and especially casting to the tv in my room. (-)not provide any details about the property (hours for fitness/ pool, nothing about how to access wifi, did not provide directions to location or room, did not mention anything about lobby (-)wifi (-)coffee in room ,no wifi info no tv channel guide ,someone tried to enter room during stay , no one at counter when (+)the location of the hotel, clean rooms, nice lobby, and free wifi/parking.

ike shouting on me) we are booked out

beautiful upgraded bathroom and well stocked kitchen area

also liked the 24 hour coffee bar and the nearness of

room service was forgotten about until we made a second call to check on it

breakfast can be better with more options to choose from

in room no glasses or cups or ice bucket no record of my reservation when i got there with two kids at 10 at night after a 5 hour drive i was lucky they had one room

rooms were clean and well equipped for a family with kids: microwave, mini fridge, bath

hard to sleep with kids running in hallways, ppl yelling

a safe box, so i had to carry my handbag all the time while going down to the pool and even to breakfast

room was large, lots of parking for our moving truck.

the room was clean and comfortable, i was happy to get an early check in.

several amenities available, such as a laundry room, gym, and pool

the breakfast wasn't great.

the free buffet, pool, and wi-fi was excellent

no exhaust in the washrooms. breakfast area was very chaotic

location was great airport shuttle was very convenient staff were excellent

i didn’t have the opportunity to use the pool or gym, but they looked amazing and very clean

and dishwashe were a huge bonus, the friendly staff provided anything extra we needed for the kitchen

breakfast was more than adequate

rooms have everything you might need for the most comfortable stay, including a fully equipped kitchen and a table for 2-4 people

improvements can be added during the breakfast : more dried fruits like almonds, gogi, and fresh red fruits like strawberries,

it has a swimming pool and a gym i didn’t get the chance to use

pool and gym closed maids did not clean room 2 days of 6

close to the airport airport shuttle clean roomss comfortable beds

there was a pool and free parking and the rooms were well maintained the overall guest services were really

to know where to take kids for dinner

the guest laundry is good

provision of other little things like not paying for laundry soap

for me to go to the racetrack / casino

clean, comfortable and it had laundry facilities.

i needed a late check out they were very accommodating.

for a *** stay, it wasn’t bad at all. the gym, food, and room were all good.

ample breakfast - not an employee hovering over the choices as you decided what you wanted .

pool water was too cold. tub should have a hand rail.

the big room and the breakfast

missed not having the sausage for sat/sun breakfast

wifi very fast and stable

wifi was slow, bath tub was slippery- there should be a rubber mat in it, and to avoid getting the

plus, not having a charger phone or one with access to wifi / data

the wifi is good as well

like motel, but is much better inside: cosy beds, river view, excellent wifi, expanded breakfast) for those interested - tim hortons in 2min

breakfast great. having starbucks coffee was a bonus. bed comfort superior.

not a huge deal but during our stay pool was down for maintenance.

staff was friendly, pool was nice size, exercise room was packed with great equipment and most of all our room was

because of previous covid restrictions, they’ve decided to keep the pool and gym closed in order to set policy - inconvenient for those who wish to make use of these

clean and spacious room, various complimentary breakfast, they also have free parking, gym, and pool

only one person could book the gym at a time

the room, the staff, the breakfast was all top notch

pool and gym is closed ! why not information for the website?

very friendly desk staff and breakfast staff

coffee and tea in the lobby, nice touch amazing breakfast, and all the amenities were top-notch

wifi was spotty

not able to hook up to free wifi like it said there was it was to hard to excess

free newspapers and wifi were great

wifi could have been better, it's a little weak & it's unsecured so iphones disconnect from it when

couldn't connect to wifi. wish it have more coffee along with decaf.

breakfast was amazing!! wish we had more time to enjoy it all. lots of choice!

no shuttle from airport but other than that everything else is just perfect

nice breakfast nice gym room friendly staff very good price

bathtub was tiny, hard to give kids a bath

nice gym and pool area, lots of parking

the restaurant and bar area looked wonderful

wifi connection

wifi had very poor signal in my room

downstairs common area wifi was weak, parking should be free for an out of the city hotel

wifi cut in and out. no fridge in room

wifi connection poor- but didn't care because we had great fun at the hockey game and slept like

wifi excellent

the wifi was easy to access and had a good strength

wifi was confusing didn t know if i was connected or not.

room, very comfort bed, good pillows, clean and nicely decorated, big bathroom, good tv and good wifi breakfast is buffet with paper plates and cups and plastic utensils, good breakfast enough to

excellent breakfast

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

fact that i could pay an extra $25 and get a late check out on sunday

parking was a bit difficult with our truck and 16' cargo trailer

the complimentary breakfast was excellent

hotel was fully booked but only staffed one lady for the breakfast

girl that worked the desk friday night and saturday morning was a+, we had pool time which was perfect

all the kitchen amenities available was great to have- breakfast, especially the pancakes which were so delicious

room set-up is great - love the kitchenette

kitchen in room, coffee and tea breakfast is fine nice little pool good bed

dining room staff prepared breakfast choice to accommodate my dairy allergy

laundry and drier were charging 2 dollars each

the hotel location is quite convenient and it features an indoor swimming pool and gym

the pool and pool area was very clean as was pur suite

were lovely, breakfast was delicious, housekeeping was quick and efficient, room was comfortable, bed was

large indoor gym

the wifi is slow.

could have better wifi service but other than that, everything was amazing and i would not complain about the

couldn't get wifi to work

on that room 709 there is no wifi connection

the wifi signal wasn't too good

nice beds, pillows, washrooms, access to the pool for ♿, water fountains, cash machine, enough sitting area, outside and in

excellent breakfast. bit noisy due to kids and parents attending a nearby hockey tournament.

the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

the pool was very nice, warm

the breakfast had a lot of variety

pool was no so clean

the staff were delightful, the room was immaculate and the breakfast and pool exceeded our expectations

continental breakfast was delicious and substantial

polite and very courteous staff. neat and organized breakfast

big thanks for gym - well equipped, with towels and water in a cooler

the pool wasn’t available to use and i think the gym could use more selection.

comfortable hotel with amazing staff and hot breakfast included

breakfast food not enough option, bacon is overcooked

location, cleanliness, breakfast bar, gym

the pool was great, readily available bbq and picnic tables. great location to tanger outlets

bed i’ve ever slept on, great smelling and clean bathroom, friendly staff and great hot tub/pool and breakfast

down fall was the bar food

the gym was closed for repairs

breakfast just ok ,and they didn't have the toiletries like a lot of hotels right in the showe

really enjoyed the pool + hot tub, gym and friendly staff!

was nice and it was really nice that the motel had a central kitchen that the guest could use 24/7

the provided cutlery in the common kitchen area is very outdated (e

there was a kitchen which you can use and free tea and coffee.

nice kitchen

this motel has a great kitchen space for use by guests

loved the in room kitchenette.

the rooms were comfortable, clean and had a very well equipped kitchen area.

like that our room was very clean and comfortable and all that we needed in a room with kitchenette

the balcony, staff, quiet, kitchen, cleanliness

coffee and tea we had in the kitchenette