large living room and nice kitchen

the mini bar is very, very well stocked with everything you need for a snack or drink

were thrilled with the large size of the suite and access to a kitchen so we didn't have to leave the room to get food (we brought out own); we also loved the

nice small outdoor pool. sauna. wifi that works. restaurant was good for easy dinner.

wished that the spa area was open until 11pm instead of 10pm but that would be it

location was perfect for us as we were attending our son's tournament at the close by pool

restaurant was awesome and the bar was very nice

, tables are a little small for room service but well put together

the staff was lovely and the breakfast was amazing. the rooms are very clean.

staff was very helpful,, easy checkin . breakfast was enjoyable and very clean .

inside was fantastic, the breakfast, the room the bed the pilots i recommande the people to visit comfort inn

some guest where noisy but it's not the staff's fault. the breakfast room was crowded.

the breakfast was very good

it would have been better to have a smart tv for the kids the computer chair was awful (was making so much noise) buffet was good but a 9h00am = no more

the gym was well equipped, the breakfast was satisfying, the staff was courteous and the rooms are big

i want to change a room because my kids need good sleep for next day competition

breakfast ends at 9:30, too early in my opinion.

the pool water wasn’t that warm, but the rest was great!!

honestly i love everything but it would be nice to have the pancakes machine for breakfast.

location, facilities, breakfast included

clean, the parking was free and so was the breakfast

the breakfast buffet eggs,beans were cold,returned the meal.

gym access and breakfast included

that no english channels we re available wifi was terrible !!

clean and tidy room with microwave and fridge. wifi is great. location is good.

the wifi was no good. slow and constantly signing out.

wifi was not working sometimes

wifi is a little weak but not too bad

hotels downtown or in hull where hotels often charge extra per day for parking

location perfect for casino

everything especially the spa tub in the queen room ( our favorite )

nice cozy and clean. great breakfast

information that the pool wouldn't be accessible until mid-june and this was a frustration for my kids

very comfortable place close to ottawa. amazing breakfast and clean rooms.

i have 18 years of serving experience and she could have just put us under a spot at the bar on the computer snd let us sit with our friends

pool to much chemical, gym poor

rooms are very comfortable. lots of glasses. enjoyed the pool. breakfast was excellent.

close to casino,and excellent breakfast,superb staff

the pool was quite small and the hot tub was not working

laundry service is a plus. parking is always available.

we also enjoyed how the swimming pool had salt water and not typical chlorine

fact that there was no breakfast because of renovations mgmt wife and i are both diabetic and rely on this meal it is very

breakfast not included

breakfast was limited to fruits, yogurt and energy bars

the hotel room has a big spa bathtub and i liked it so much

the breakfast was good, but not really that hot. the staff was really friendly.

the breakfast could have been a bit warmer.

they have plenty of free parking and free breakfast which is always fresh and they refill it regularly

room spacious for three adults. breakfast good. staff were friendly and helpful.

write up about the room from booking was wrong, they said the room had a kitchen but it did not

as a family of 4 we would have been tight if our kids were any bigger

the queen suite with sofa bed does not have a kitchen

pool was great for the kids to unwind

it was great having the pool for kids when the weather was not good

we liked the full kitchen

kitchen was stock with everything you need

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

loved our hotel suite - it was just a regular room , but it had a bedroom , full kitchen , and living room with comfy couch

big modern suites, fully equipped kitchen

wifi was really slow using my own data plan instead

the beginning, we had a bad experience of wifi but the director of the hotel solved our problem and helped us as much as he can to feel us

friendly, clean room, and comfortable beds clean washroom and many benefits such as tv, wifi, parking, restaurant, pool etc

wifi is very poor and hardly ever get a connection in the room

wifi was very slow

pool is way too cold even if the room is warm up

the 24-hour self-service laundry was convenient (3 ca$ for the washing machine and 3 ca$ for the dryer, on august 2024), and

help us out with the sofa bed at all, we tried to exchange a 5 dollar bill for coins to use the laundry and apparently they didn't have change but two mins later you could see they had tons of

indoor salt water pool which is brightvand airy

the laundry facilities were also not clearly explained by the reception staff upon arrival

water in room, nice breakfast and afternoon tea, umbrellas for use, free local calls, free wifi

hill, etc tea in the afternoon at the hotel friendly staff umbrellas for use when it rains good wifi

comfortable bed, good wifi; balcony - although it's usually cold and snowy outside at this time of the year - was a big

excellent wifi

wifi did not permit streaming as it was not strong enough, but worked for e-mail

wifi was strong and steady

i had complimentary wifi and non-alcoholic drinks in the room as

andaz wifi wasn't working so impossible to cast anything on the tv

wifi is fine

the really delicious breakfast was a la carte selection

odour free room---lots of plugs

wifi is very slow and not stable.

the wifi is fast 3

wifi was very slow

the wifi connection was quite reliable and solid most of the time

gym and sauna were top notch. im 6'5

gym and pool facilities were great

i like the gym, the pool was well maintained and accessible, but narrow, so it was difficult to get space

also nice lounge/ bar in the hotel

gym and pool facilities were great

room rates include breakfast in the standard room rate

breakfast was not as expected as fairmont standard

beds, fabulous location, quiet, gold lounge access was excellent for snacks and drinks, breakfast was good, staff friendly and helpful

breakfast was a good selection and amazing accommodation for my egg allergies, thank you

breakfast and the restaurant at ground floor were enjoyable

spa suite – king bed

good wifi

hot tub, wifi space

while we were there, they had some issues with the wifi

wifi cutting in and out

wifi has some connection issue, but staff managed to have the professionals to help us solve the

the gym had a decent size and the wifi was fast and stable

i had to ask her about the wifi

hotel , very good location , very good breakfast , not expencive parking, modern , nice staff, wifi is very good

wifi and in suite desk area made it very easy to keep up with virtual meetings in between in person

good wifi

having washing machine and dryer were handy, and a functional kitchen

brand new high quality kitchen utensils

gym, lounge with a view, meeting rooms etc

comfy bed good cooking facilities , laundry facilities

kitchen equipment in bare essentials so bring your own corkscrew

the wifi was dreadful

no security on the wifi

wifi did not work really well.

wifi did not work for 3 days, the beds are extremely uncomfortable, the pillows too - they just

good lighting, and wifi free

bed was comfy, room clean and a great location. complimentary wifi. nice pool

the wifi was payed

paying for wifi and parking

free wifi wasn't available. had to pay extra.

very comfortable bed, great access to wifi, excellent air quality, no offensive odours.

with the wifi

the wifi was slow, and attempting to charge for faster speed is ridiculous

good size swimming pool and you got free wifi which is really fast

- free and fast wifi in the room

parking not free - wifi not free

-wifi dropped in and out to the point where we just gave up on it

had to call in for the wifi setup, when this should have been handed over on the keycard, or something

location is good, staffs are nice, wifi is free

was under construction which was not advertised on your website, very misleading, wifi kept restarting, picked this hotel for those 2 reasons

wifi was plenty quick too and the bed was super comfortable

there was no wifi in the room.

have to pay extra for high speed wifi and the regular speed is almost unusable.

it easier to understand how to use wifi

was very friendly and accommodating when we were accidentally charged extra for the wifi

wifi inaccessible first until staff gave me the free code. ac poor but staff fixed it promptly.

wifi was super slow and i didnt feel like paying $9.95 to improve the speed.

parking fee is way too high. wifi should be free these days.

paying for wifi and noisy pipes.

having to pay for wifi

is pricey, including food and drink at the bar, and you do have to pay for wifi in your room

variety of the gym equipment would be appreciated

the bar and coffee were great and the atmosphere was great as well

didn’t love the bar because they didn’t have many options but the bartender was really nice

very good location, nice rooms, and nice bar in lobby.

gym closed due to covid

the tvs should be able to connect to wifi so that people can watch netflix

the lights, phone and wifi weren't working. i have to ask the staff twice before it's settled.

lp desk activating wifi, tv never worked)

all my free time in the hotel was wasted on enabling basic amenities

the wifi was accessible from everywhere in the hotel and the rooms

wifi password changed while we were there so we didn't have access until the morning when we

comcast tv was not working and wifi not connecting

wifi didn t work in our room and the casting/ screen mirroring was unavailable even though there

shower was gorgeous but would have love if the water pressure was higher wifi was not working

wifi was terrible

ample parking space and great wifi

the property wifi was wifi but everything else 9/10

pillows are really comfy, the bath tube is big and deep. good wifi connection.

i think they may need to put ash trays in some areas at parking lot

golf on the premises

didn t work in certain areas of the room, like when i was in my bed i would only have 1 bar of wifi

flight walk up) and the front doors

location, comfy bed, working wifi, nice staff, parking in front of the door

free wifi

wifi sucks and they're isn't any pool...

the wifi was quite fast

clogged wifi not working not enough blankets no room service at all even though we left the sign on door

the wifi worked amazingly well

wifi connection, was very complicated

lots of suggestions on places to go and eat and super friendly about getting me signed into the wifi

free wifi is slow and paying for wifi is a muveton

free wifi didn't work for me at all, not sure why

big rooms, comfortable beds, free wifi, breakfast and pool

wifi working great

clean friendly roomy strong wifi good service

would not exchange currency so we could do laundry and only way to pay was with cad

had to pay for breakfast

great facilities. amazing swimming pool and gym

hot tub and gym were well maintained and nice

process for going to the gym is cumbersome having to get a pass from the desk every day

wifi is too too slow. i even cannot feel they have wifi.

had issues with wifi and had to call support.

poor wifi connection - was unable to connect from my room

wifi worked and was east to access

opened too late they could not get the wifi to work no hot tub food left in frig from last person line up to check in or get

with breakfast included and a small kitchenette, it worked out really well

staff arrange early check in for us to drop off luggage

food selection was already depleted not even halfway the breakfast time

just to hot in the breakfast room. also maybe could be a little bigger. the room is very small.

- they have an on site gym - far from the downtown hustle - safe parking that's free - good staff cons - it's around 5-15

was warm, the hot breakfast was amazing

surprisingly large assortment of comtinental breakfast

breakfast was just phenomenal

breakfast was first rate with a lot of choices, eggs, meat, bread, yogurt, fruit, waffles, juices,

the breakfast was very good and the room was updated and looked wonderful

a very upmarket hotel with excellent bar and restaurant

is right above the bar so it was noisy at night

service at the bar was not great. slow and inattentive.

was a little noisy when the patrons were leaving the bar but we knew that when we booked the room

the location is perfect for social travelers with the bar downstairs and it is on a street with many bars and restaurants in walking distance

out they had laundry facilities on site, which was a nice bonus

was very cold and i had a complimentary late check out which was great, however we could not get back into out room after

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the location as well

it has laundry machines.

elevator and pool bonus's

clean bright large room very courteous staff great breakfast 11 am checkout

gym area is to small and not that much equipment

breakfast was not bad. kids were happy to use pool!

pool and gym very small. breakfast line was so long we left.

really enjoyed our stay - we were hoping to use the pool and gymn but ran out of time

stayed here since 2016, and the elliptical machine in the gym has had an 'out of order' sign on it for 9 years

cleanliness and comfortabilty with excellent breakfast

pool water was too cold. tub should have a hand rail.

pool is working as well as hot tub

only found out after booking that the pool was being serviced and not in use until september.

the room was great, excellent bed, a little kitchen at and the breakfast was amazing

*didn't like eggs with peppers, onions etc for kids but otherwise very good selections *some of the staff: cleaning, breakfast, were quiet

had an early plane flight and were not able to get a shuttle

staff, excellent location, pool area and the gym weren't busy and we're very clean

clean room, it included everything with small kitchen and very clean utensils, comfortable bed, and a fully complete breakfast

would have liked clearer instructions on which wifi network to use (there were 3 in the hotel name) for the smart tv to work properly (-) i asked about wifi, and they said on the card, which is ok, but on logging in to the guest wifi i got no internet (-)i had issues connecting to the wifi and especially casting to the tv in my room. (-)not provide any details about the property (hours for fitness/ pool, nothing about how to access wifi, did not provide directions to location or room, did not mention anything about lobby (-)wifi (-)coffee in room ,no wifi info no tv channel guide ,someone tried to enter room during stay , no one at counter when (+)the location of the hotel, clean rooms, nice lobby, and free wifi/parking.

appreciated the pool and spa after a long exhausting day

i didn t realize there was a shuttle from the airport, so i took an uber in, on the way back to the airport, the shuttle

rooms were a bit dark, gym could be better equipped

the shuttle service to the airport was great

room was large, lots of parking for our moving truck.

the room was clean and comfortable, i was happy to get an early check in.

the floor, the room, the pool, was all great!

was absolutely amazing and my first time hotel experience for my kids made it fantastic

had all facilities, breakfast good, coffee, tea all day, laundry good.

close to airport free shuttle

the common areas/pool/gym are understandably closed, while the laundry room is accessible

and love the how much space their is in the room, separate bedroom with little kitchen and living room

and very helpful staff, great breakfast, cleanliness of the suite, free airport shuttle service

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud83eudd37ud83cudffc‍♀️, but he sneezed & coughed all night) (just something for

and dishwashe were a huge bonus, the friendly staff provided anything extra we needed for the kitchen

the breakfast didn't have enough varieties, but it was still ok

we visited the rideau carlton casino saturday night

the guest laundry is good

clean, comfortable and it had laundry facilities.

for me to go to the racetrack / casino

they need to add another washer and dryer in the laundry facility.

swimming pool and gym not open. we picked hotel because of this very disappointing

gym equipament obsolete and out of order. poor breakfast

the room has a lot of space and the bed is comfortable! the breakfast has a variety of food!

free cereal offered at breakfast, very good shuttle service, although the van could use some loving care

great breakfast! good sized room. pool great for kids.

only drawback to the hotel was that if you wanted high speed wifi you had to pay extra

wifi connection

tons of add on amenities like golf and the spa cons: extra cost for high speed wifi - the wifi was not working out first night as they were switching providers

downstairs common area wifi was weak, parking should be free for an out of the city hotel

the wifi never worked and we talked to the front desk about it many times

plus, not having a charger phone or one with access to wifi / data

the wifi was very good

like motel, but is much better inside: cosy beds, river view, excellent wifi, expanded breakfast) for those interested - tim hortons in 2min

good break fast , better wifi

very good wifi

breakfast was ok, but could have had more options. nothing special.

everything was new. room was big enough for 5 (two adults, 3 kids). breakfast was great.

modern renovation an swimming pool

rooms are clean and comfortable the service is good. the breakfast and gym are excellent.

rooms, staff, bar were excellent!

very close to everything you need and a nice bagged breakfast in the morning

breakfast was good, nice pancake machine which catch kids attention!

using the gym was always fun

my only thing is pool was not open, but not the hotal fault, covid.

a little noisy when the kids were left unsupervised.

o nights)

wifi was spotty

great wifi connection. clean pool comfy bed friendly staff

not able to hook up to free wifi like it said there was it was to hard to excess

free wifi, which should be the case in all hotels, was also a lovely touch

cards switching off immediately at checkout, had to go back in for one more thing and retrieve kids from pool and it was all shut down

nice breakfast nice gym room friendly staff very good price

no shuttle from airport but other than that everything else is just perfect

shuttle bus takes a little long to wait for and also goes to the hotel next door so it is quite

excellent unlimited breakfast - hot & cold options , coffee always available , pool & spa is amazing - clean , spacious , lots of sitting areas

the restaurant and bar area looked wonderful

nice kitchen

the provided cutlery in the common kitchen area is very outdated (e

was nice and it was really nice that the motel had a central kitchen that the guest could use 24/7

this motel has a great kitchen space for use by guests

there was a kitchen which you can use and free tea and coffee.

room, very comfort bed, good pillows, clean and nicely decorated, big bathroom, good tv and good wifi breakfast is buffet with paper plates and cups and plastic utensils, good breakfast enough to

wifi was confusing didn t know if i was connected or not.

the wifi was easy to access and had a good strength

wifi excellent

friendly staff, great breakfast, clean and comfortable.

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

my wife, two kids, and dog all struggled to sleep due to the noise

breakfast area was crowded but for a

night the kids were very loud in the hallway

parking was a bit difficult with our truck and 16' cargo trailer

excellent king rm with kitchenette

the pool had an unexpected shut down while we were there, so we didn’t get to use it

no restaurant on site but rooms like mini apartments with kitchen, dining and living room!

were lovely, breakfast was delicious, housekeeping was quick and efficient, room was comfortable, bed was

loved the space in the room, super clean, staff very friendly and thoughtful, the pool was great, breakfast included

room set-up is great - love the kitchenette

pool too cold.

the gym, the pool, the room. the service everything.

girl that worked the desk friday night and saturday morning was a+, we had pool time which was perfect

accommodating - room was clean, breakfast was as expected

the wifi signal wasn't too good

the wifi is slow.

on that room 709 there is no wifi connection

couldn't get wifi to work

could have better wifi service but other than that, everything was amazing and i would not complain about the

great fitness centre

the pool water was freezing!

cleanliness and breakfast option.staff very courteous.

they saw that we were not happy with being placed on the 3rd floor with the young hockey team of kids running up and down the hallway

they gave us an early check in and an upgrade to celebrate our wedding day

very clean and swimming pool, 100% smoke free inside..laundry is available

the gym area was clean

the smoothie at the bar was a very cute idea

the lobby bar was very inviting, nutan was an amazing, friendly bartender and the food was so delicious

gym is modern and well equipped

the gym is well stocked and the staff are ever ready to attend to you

polite and very courteous staff. neat and organized breakfast

if it was busy the breakfast was a bit sparse

breakfast, view, pool, and ev chargers

friendly staff, amazing quality free breakfast, new hotel, great pool, free parking, extremely large room & no extra fees for our 4 kids

the bathroom, it would be good to have a safety bar in the shower, the light around the mirror lit the room but the mirror itself was dark

we were able to use faculties (pool, gym) even though they have capacity restrictions

the bar staff were amazing and friendly.

down fall was the bar food

clean, had everything available ie laundry food drinks

loved the in room kitchenette.

the rooms were comfortable, clean and had a very well equipped kitchen area.

like that our room was very clean and comfortable and all that we needed in a room with kitchenette

the balcony, staff, quiet, kitchen, cleanliness

coffee and tea we had in the kitchenette