loved the in room kitchenette.

the balcony, staff, quiet, kitchen, cleanliness

like that our room was very clean and comfortable and all that we needed in a room with kitchenette

coffee and tea we had in the kitchenette

the rooms were comfortable, clean and had a very well equipped kitchen area.

there was a kitchen which you can use and free tea and coffee.

this motel has a great kitchen space for use by guests

the provided cutlery in the common kitchen area is very outdated (e

shared kitchen friendly staff clean

place to stay, staff is very friendly, a good kitchen

hot tub was on the cold side but the girls enjoyed the pool

have liked to have had the hot tub a little warmer and the pool a little warmer but it was

none of the facilities were open due covid (pool/gym)

for a *** stay, it wasn’t bad at all. the gym, food, and room were all good.

in a great location, they do have a pool gym and hot tub

maybe leave the pool open to 11pmloki

hard to sleep with kids running in hallways, ppl yelling

small swimming pool but good for kids

breakfast was great.

the free breakfast was much better than expected

and wifi server was busy but could have been a little nicer

the parking was plentiful and free, and the wifi was always working well

the room was neat and there was wifi so you could connect to the internet

parking lot was dark..entrance to motel was unlocked all the time

there was a very nice tv and a large bar fridge

it was an exceptional experience with every necessary items in the rooms and cute swimming pool

beds, close to restaurant, quiet, indoor pool with fairly warm water, close to gas station

great pool to relax in

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the location as well

were no laundry area to clean clothes that i needed to wear for the 3 days

no problem, but environmental save water, laundry

breakfast was certainly decent but wished for more traditional protein options.

of board games and movies on the website, which heavily influenced my decision to bring my kids there

breakfast each morning was good especially being able to make waffles

gym small, but at least there was one, which was nice

breakfast was first rate with a lot of choices, eggs, meat, bread, yogurt, fruit, waffles, juices,

breakfast was just phenomenal

surprisingly large assortment of comtinental breakfast

was warm, the hot breakfast was amazing

good breakfast. beds were clean comfortable. staff were very good.

wifi is too too slow. i even cannot feel they have wifi.

opened too late they could not get the wifi to work no hot tub food left in frig from last person line up to check in or get

convenient location. free parking. wifi connection good.

poor wifi connection - was unable to connect from my room

had issues with wifi and had to call support.

), laundry facilities were a bonus, restaurant, drugstore, gas station close by

totally impressed with everything.. check in, parking, room , breakfast and check out

bed was super comfy ac worked friendly staff close to shopping and close to water park

excellent fresh breakfast and well stocked.

breakfast included. new hotel.

had prior discussed with staff that i’d like an hour late check out since my flight had been pushed to way later in the day…

kitchenette in room

great stay, nice breakfast, welcoming bistro for drinks !

free parking, fridge, microwave, bar sink, sofa, in room

slightly inefficient gym registration process

big rooms, comfortable beds, free wifi, breakfast and pool

it was hard to get wifi unless you were a member of the hotel

free wifi is slow and paying for wifi is a muveton

wifi

wifi working great

the gym was well equipped, the breakfast was satisfying, the staff was courteous and the rooms are big

half the equipment in the gym didn't work

breakfast was average and would be better with more selection...

swimming pool and gym are great

good breakfast, decent gym, clean facility

the staff was lovely and the breakfast was amazing. the rooms are very clean.

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

the breakfast was very good

breakfast was good location was ideal close to everything stores etc...

staff was very helpful,, easy checkin . breakfast was enjoyable and very clean .

breakfast was good with too many options

we liked not having carpets and the breakfast was plentiful with a croissant, cheese, cretons, fruit, a boiled egg and two mini muffins

the gym right next door

a fantastic gym and the continental breakfast was more than expected.

some odd meat paste or something with the included breakfast

nice small outdoor pool. sauna. wifi that works. restaurant was good for easy dinner.

restaurant served delicious meals and sauna/spa were relaxing

i like spa and sauna

the spa was wonderful and the staff was friendly

was a cute little hotel with a beautiful spa

it was only 15 minutes from calypso water park

wifi was not working sometimes

wifi is a little weak but not too bad

the wifi was no good. slow and constantly signing out.

clean and tidy room with microwave and fridge. wifi is great. location is good.

wifi was not good as well

hotels downtown or in hull where hotels often charge extra per day for parking

great , clean , nice pool !!

have stayed here many times and we have a favorite room, the queen spa room

very tidy room and housekeeping, great breakfast as well

it was a hot day we got to enjoy the pool

location perfect for casino

only inconvenience, really, was that wifi was poor, and i was unable to stream music in my room

wifi is very slow and not stable.

comfortable bed and pillows, a fridge in the room and good wifi

mputer)--wifi included---thick fluffy towels--and very comfortable

the wifi is fast 3

location, constant noise from either the elevator or the laundry shoot

breakfast was their standard, plenty of food, and welcoming staff

is pretty nice here and the price is very reasonable especially the breakfast is amazing

standard breakfast included

proximity to everywhere we needed to get to, comfortable room, great walk-in shower, nice laundry facilities, lovely breakfast and also quiet location

spa suite – king bed

we enjoyed the heated pool

location, quality of the room, gym, pool, quality of food

bar staff were absolutely amazing

i like the gym, the pool was well maintained and accessible, but narrow, so it was difficult to get space

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

the wifi speed is quite slow and frequently disconnected.

great wifi everywhere

comfortable bed, good wifi; balcony - although it's usually cold and snowy outside at this time of the year - was a big

really strong wifi, nice people and nice break first.

wifi cutting in and out

while we were there, they had some issues with the wifi

wifi a bit shaky - might be the room location rather than anything else

patchy wifi sometimes.

wifi has some connection issue, but staff managed to have the professionals to help us solve the

i had complimentary wifi and non-alcoholic drinks in the room as

andaz wifi wasn't working so impossible to cast anything on the tv

wifi is fine

wifi was strong and steady

i thought the hotel had a pool, that would have been a great for the kids

i loved the shower and the fast wifi

hotel , very good location , very good breakfast , not expencive parking, modern , nice staff, wifi is very good

the gym had a decent size and the wifi was fast and stable

poor wifi

wifi and in suite desk area made it very easy to keep up with virtual meetings in between in person

location, comfy bed, working wifi, nice staff, parking in front of the door

flight walk up) and the front doors

poor wifi. not enough counter space in the bathroom

is great, you can walk everywhere room spacious, modern and comfortable wifi great bathroom clean and

wifi was spotty and the elevators were out for a few hours

wifi connection, was very complicated

lots of suggestions on places to go and eat and super friendly about getting me signed into the wifi

the wifi worked amazingly well

wifi worked well

wifi was not good. low internet speed.

room rates include breakfast in the standard room rate

breakfast was not as expected as fairmont standard

bed, large and comfortable room, friendly staff, good breakfast, excellent drinks selection

breakfast and the restaurant at ground floor were enjoyable

beds, fabulous location, quiet, gold lounge access was excellent for snacks and drinks, breakfast was good, staff friendly and helpful

wifi included with the room wasn t very good

i found the wifi slow and the pool/hot tub not very clean

was very friendly and accommodating when we were accidentally charged extra for the wifi

wifi is spotty.

there was no wifi in the room.

no pool

the pool

i needed a late check out they were very accommodating.

except for not having a pool

we visited the rideau carlton casino saturday night

the wifi was free and worked well. the room was luxurious

shower was gorgeous but would have love if the water pressure was higher wifi was not working

comcast tv was not working and wifi not connecting

wifi didn t work in our room and the casting/ screen mirroring was unavailable even though there

functional wifi cost $10 per day; luckily i could tether my phone

didn’t have cutlery in the kitchen, otherwise a fantastic room.

kitchen equipment in bare essentials so bring your own corkscrew

brand new high quality kitchen utensils

spacious and the kitchen was very well stocked with utensils

gym, lounge with a view, meeting rooms etc

paying for wifi and noisy pipes.

is pricey, including food and drink at the bar, and you do have to pay for wifi in your room

wifi was super slow and i didnt feel like paying $9.95 to improve the speed.

very clean, issues connecting android to wifi, rather small room for 2+ people staying, shower get in scarce quantities

slow elevators and wifi a bit lagging and slow.

bed was very comfortable, the room was clean and well arranged but above all, the seamless wifi connection process and connection speed was amazing and i couldn't be happier

paying for wifi and parking

did i mention they have free wifi too

very comfortable bed, great access to wifi, excellent air quality, no offensive odours.

free wifi

the bar and coffee were great and the atmosphere was great as well

alt hotel ottawa has a small and well equipped gym, ice machines (levels 7 & 12), complementary computers with internet access, and beautiful

gym closed due to covid

clean rooms, comfortable beds, nice fitness center, nice bar and commmons area

didn’t love the bar because they didn’t have many options but the bartender was really nice

kids love the pool but they didn't love had only 30 minutes there

the queen suite with sofa bed does not have a kitchen

our room had a separate room for kitchen

the indoor pool its’s warm and really a big pool

loved the pool

no security on the wifi

good lighting, and wifi free

the wifi was poor with bad speed.

wifi did not work for 3 days, the beds are extremely uncomfortable, the pillows too - they just

the wifi was dreadful

wifi was really slow using my own data plan instead

wifi is very poor and hardly ever get a connection in the room

wifi was very slow

tv did not work 1/2 the time and wifi did not work

the beginning, we had a bad experience of wifi but the director of the hotel solved our problem and helped us as much as he can to feel us

-wifi dropped in and out to the point where we just gave up on it

location is good, staffs are nice, wifi is free

was under construction which was not advertised on your website, very misleading, wifi kept restarting, picked this hotel for those 2 reasons

wifi poor signal room 1421

wifi included but not working properly

breakfast was excellent

didn't like that it took 15 minutes for the shuttle to come get us at the airport

we didn't even check out the pool or the weight room, and the breakfast was amazing

the breakfast was exceptionally excellent! the room cleaniless is absolutely world class.

although not a very large room, you do get a fairly significant kitchen with utensils, cookware, apartment sized fridge, and appliances including dishwasher,

was closed most of the day we wanted to use it, we should not have to pay additional for better wifi we should get the best already for what we pay for the rooms

liked the location of the hotel, the wifi was strong and the front desk was very polite and helpful

parking not free - wifi not free

brought our chromecast to watch movies at night and it would not connect to the hotels wifi

with the wifi

all my free time in the hotel was wasted on enabling basic amenities

the tvs should be able to connect to wifi so that people can watch netflix

the wifi was accessible from everywhere in the hotel and the rooms

lp desk activating wifi, tv never worked)

the lights, phone and wifi weren't working. i have to ask the staff twice before it's settled.

kitchen was stock with everything you need

big modern suites, fully equipped kitchen

the kitchen has everything one can need (no oven, but stove, microwave, fridge, etc

we liked the full kitchen

kitchen was large and well-supplied for long-term stays (full-sized frig and freezer, microwave,

was not right with the refrigerator- as were checked in, i had to wipe pool of water on the floor in front off refrigerator

the swimming pool is quite small and not suitable for younger kids

the service, although cordial was way too slow for a breakfast

we also enjoyed how the swimming pool had salt water and not typical chlorine

i will leave the pool and gym open 24 /7

clean across the street from casino free parking each room we rented had jacuzzi tub

also we couldn't use gym facilities during normal hours because no one was available to unlock the door

bar and dinner at bistro

it’s close to the casino

and they always allow late check out for me which i truly appreciate

the breakfast was good, but not really that hot. the staff was really friendly.

the spa bath was amazing, and the complimentary soap and such was lovely

they have plenty of free parking and free breakfast which is always fresh and they refill it regularly

also, check their actual website for spa deal, unfortunately i couldnt get it because of covid

the breakfast was good....the room and hotel was clean ...the staff very friendly......

location was great airport shuttle was very convenient staff were excellent

left for airport, so no breakfast unfortunately. bed very comfy.

they looked comfortable but the kids and my husband dawned with back pain

a very clean hotel close to airport (2 miles away) with friendly & helpful staff with a pool & gym with a great breakfast and free safe parking

the floor, the room, the pool, was all great!

) you might also have some issues with connecting to the wifi, but communicating with the staff usually solves the problem quickly

hotel s phone system and wifi were not working during my stay

free newspapers and wifi were great

free wifi, which should be the case in all hotels, was also a lovely touch

o nights)

i didn’t have the opportunity to use the pool or gym, but they looked amazing and very clean

breakfast is good and the menu is changing everyday

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart that had been left out in the hall)

i didn’t have the opportunity to use the pool or gym, but they looked amazing and very clean

my niece even joined me for a quick swim in the pool while my daughter took to the hotel gym

good value suite for families, clean, nice staffs, good facilities, gym and swimming pools

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

pool was freezing cold my kids would not use it and the eggs for breakfast tasted very rubbery

the staff were very helpful. shuttle to and from the airport is extremely useful.

nice gym with all essentials

pool was closed because of covid, stayed in other hotels where you book a time for the pool.

great breakfast, quick shuttle from the airport at late hour

there was a pool and free parking and the rooms were well maintained the overall guest services were really

gone through the covid(which has let up for a bit now), so i do not understand why the pool and gym services are still not available - as they are in most other hotels i have stayed at in

free cereal offered at breakfast, very good shuttle service, although the van could use some loving care

the restaurant and bar area looked wonderful

room was large, lots of parking for our moving truck.

the room was clean and comfortable, i was happy to get an early check in.

would have liked clearer instructions on which wifi network to use (there were 3 in the hotel name) for the smart tv to work properly (-) i asked about wifi, and they said on the card, which is ok, but on logging in to the guest wifi i got no internet (-)i had issues connecting to the wifi and especially casting to the tv in my room. (-)not provide any details about the property (hours for fitness/ pool, nothing about how to access wifi, did not provide directions to location or room, did not mention anything about lobby (-)wifi (-)coffee in room ,no wifi info no tv channel guide ,someone tried to enter room during stay , no one at counter when (+)the location of the hotel, clean rooms, nice lobby, and free wifi/parking.

it was also good to have a shuttle available for the airport

there was no bar soap in the room when we checked in when front desk was called and we asked for some they tried

plus the chinese buffet a short walk in the parking lot is

gym was a disappointment with very few equipment and the room was not as spacious compared to

very good wifi

like motel, but is much better inside: cosy beds, river view, excellent wifi, expanded breakfast) for those interested - tim hortons in 2min

wifi was slow, bath tub was slippery- there should be a rubber mat in it, and to avoid getting the

the wifi is good as well

the wifi is really bad there

ample parking space and great wifi

pillows are really comfy, the bath tube is big and deep. good wifi connection.

the property wifi was wifi but everything else 9/10

loved the gym and pool

close to anything for walking to enjoy dinner and a drink, golf course should offer a special rate for hotel guests to golf in the

late at night on the street in front of the hotel generated by the people who were patrons of the bar but were outside smoking in front of the hotel

is right above the bar so it was noisy at night

a very upmarket hotel with excellent bar and restaurant

service at the bar was not great. slow and inattentive.

was a little noisy when the patrons were leaving the bar but we knew that when we booked the room

pool and gym is closed ! why not information for the website?

using the gym was always fun

pool was under reno during our stay.

the breakfast was great and coffee and tea station was incredibly convenient

clean rooms and amazing breakfast. wonderful pool area for the kids.

beautiful and clean. gym had great equipment

breakfast was ok, but could have had more options. nothing special.

modern renovation an swimming pool

not a huge deal but during our stay pool was down for maintenance.

breakfast was great

potatoes at breakfast

clean, great hot breakfast, large rooms, pool was on the small side but warm and clean

the staff were delightful, the room was immaculate and the breakfast and pool exceeded our expectations

access to the pool and gym is nice

continental breakfast was delicious and substantial

room, very comfort bed, good pillows, clean and nicely decorated, big bathroom, good tv and good wifi breakfast is buffet with paper plates and cups and plastic utensils, good breakfast enough to

the wifi was easy to access and had a good strength

wifi excellent

wifi was confusing didn t know if i was connected or not.

breakfast was amazing, rooms are spacious and clean and the bathroom is so nice

breakfast was great

it was crowded and busy with bus loads of kids

breakfast was a bonus +++the man working at the breakfast was so friendly he helped me and my kids to make sure we are ok

maybe book a special room for hockey kids

breakfast was really good, and the lady in the kitchen was nice and helpful

the wifi never worked and we talked to the front desk about it many times

wifi connection

wifi had very poor signal in my room

downstairs common area wifi was weak, parking should be free for an out of the city hotel

wifi connection poor- but didn't care because we had great fun at the hockey game and slept like

all the kitchen amenities available was great to have- breakfast, especially the pancakes which were so

room set-up is great - love the kitchenette

kids loved the pool

again having a kitchen with 2 kids is a life saver not having to eat out everyday

having the mini kitchen was amazing

breakfast was really good

location was convenient, and overall, it was an excellent choice, especially for families with kids

kitchenette, and the free breakfast

large indoor gym

room very spacious and comfortable, hotel facilities very good pool and gym clean and maintained well

the wifi is slow.

couldn't get wifi to work

the wifi signal wasn't too good

could have better wifi service but other than that, everything was amazing and i would not complain about the

on that room 709 there is no wifi connection

they gave us an early check in and an upgrade to celebrate our wedding day

the breakfast had a lot of variety

the hotel also has a guest laundry room which is always a benefit to guests as needed

breakfast was great clean hotel friendly workers

was looking for a whirl pool and sauna...

gym is modern and well equipped

the pool wasn’t available to use and i think the gym could use more selection.

the gym area was clean

awesome clean big room, comfy bed and nice parking lot, handy having food and bar on site

the pool wasn’t available to use and i think the gym could use more selection.

down fall was the bar food

breakfast included, pool and very comfy beds.

clean, had everything available ie laundry food drinks

really enjoyed the pool + hot tub, gym and friendly staff!

the bathroom, it would be good to have a safety bar in the shower, the light around the mirror lit the room but the mirror itself was dark