staff was amazing, older hotel but nicely remodeled. area was quiet. pool was very clean!

swimming pool would have been a plus but it’s unheated and was out of service at the time we were there

no place to sit outside. pool was locked so you had to get the key to unlock the gate to use it.

pool

the breakfast was wonderful, with lots of variety

at reception, cleaning, and kitchen were amiable and very nice, especially ellie at the kitchen/breakfast

workers congregated in breakfast area with communication radios blaring.

breakfast good, extremely just right across street from hospital i needed to be for daughter in

breakfast was as good as could due to covid-19 precautions. good wide open space for breakfast.

didn’t like that we had to give up our parking spaces to allow for boats

and ability to park your boat in front of your room, staff was

breakfast was nothing fancy, but kept us fully until we had lunch at bucky's

like the breakfast in the morning and my children love the pool area most of all the staff was friendly

pool only can use until 9 pm

pool a little small but hey it’s clean thank you for a nice place to

the pool isn’t huge but we got lucky enough and got to enjoy big part of it when we went

all the staff was very friendly. pool was nice also.

breakfast was fantastic

the pool was down

staff to check-in, good breakfast, nice room, warm pool, fresh cookies, quiet rooms, clean smell

the heated pool was great. and all the staff was helpful and positive.

big room. kitchen area is good space. location of the room, fantastic balcony view !!

kitchen was missing a few items like silverware and mixing bowls

the kitchen is very badly equipped: two dinner plates only (dining table accommodates 8), no bowls or

pool closes at 9 pm

pool was very nice and inviting

wifi worked about 5% of the time, no alarm clock, phone or coffee pot in the room and the pool was

the place was clean. good wifi staff extra nice

i liked having wifi and so did my granddaughter

friendly and helpful staff. room was clean and everything worked. wifi was superb!!!

wifi was sloooooow.

in the one bedroom suite had everything we needed great breakfast coffee all the time and a laundry facility what more can you

pool was dirty. no lounge chairs by pool.

staff was more into their conversations and kids running around during our stay

pool was cold

nice kitchen that coach was a little uncomfortable bed was great bathroom

loved the location, staff, breakfast.

good breakfast. nice pool

cleanliness and the breakfast.

that the weather was to cool to enjoy the pool.

enjoyed the free breakfast every morning

i feel that the pool should be open sooner then later. why should we have to wait till 10 am.

pool nice a clean

she also advised us of the complimentary full hot breakfast, which i hadn't remembered at all

the breakfast is an incredible value and they are pet friendly at a very reasonable price

everyone was very friendly. breakfast was pretty good. rooms and facilities were clean.

complete kitchen, king bedroom, sitting room adjacent with twin size pullout

the rooms were comfortable and cozy, i liked that the rooms had its own kitchen

we stayed in the suite on the 2nd floor, full kitchen and plenty of room

had rented out the whole house and were staying in a home with a separate living room, bedroom, kitchen and bathroom

kitchen

enjoyed the poolside bar for afternoon cocktails and ambience

enjoyed the pool

the bar at the pool wasn’t very well staffed or stocked.

pool was great with plenty of chairs and pool bar

morning coffee bar had small styrofoam cups instead of larger recyclable paper cups

the kitchen! the comforter. the laundry on site. the internet. and the streaming platform.

to a large number of children’s sport teams, staying in hotel, the breakfast & pool area’s were noisy & packed

laundry room was completely inop for the 8 days we were there

nice gym and pool as well

nice gym and pool as well

clean room. nice pool.

pool n lolocstion

pool dirty

the pool was cool and clean.the sheets smelled like bleach.

beautiful pool.

breakfast was far better than expected

the outdoor pool was closed, it looked like there was damage from a fire in the patio area.

clean , comfortable, friendly staff, only problem was the pool closed too early

parking is great, and has extra space for large vehicles and boat trailers

we did not use the pool, the fitness room is also immaculate and the equipment seems brand new

the pool water was nice, not too cold

rooms could have been cleaner and pool was really small

pool was very clean and nicely

small dining room, pool not heated and in the family ont of the property near a busy street

continental breakfast included

i asked for early check in- no problem

staff are great biscuits and gravy every morning and pools not too bad either

clean. comfortable. affordable. friendly staff. early hot breakfast. nice rooms.

cleaner pool

everything. excellent accommodations, freshly rehabbed. good breakfast.

decent place next to a great restaurant. room was nice. guest laundry worked fine.

the breakfast sucked, the room was small , the laundry room closed at 8 pm.

promised things such as exercise room, laundry facilities, nothing was at this location, but the site

late check out. breakfast. fluffy pillows. friendly staff.

they had breakfast, a pool, comfortable rooms and bed and staff was friendly.

nice workout facility and used their laundry facilities

fitness room was small but well equipped with treadmill

the comfy bed and they have great breakfast! nice staff

breakfast wa not the best - eggs sausage were cold so selected yogurt coffee instead

great hotel in a perfect location. breakfast was fantastic staff extremely pleasant.

pool area was just okay

nice pool view with palm trees

could use bacon at breakfast

nice little patio off room. easy access to pool. very comfortable.

breakfast was pretty good

location, room size, view, fitness center.

pet fee is a flat fee of 49.95, no matter how many nights you stay.

com, noisy room next to the laundry, the sound of a fan or machines, lukewarm eggs at breakfast, was told no points due to

the pool had a alligator in it nice touch

pet fee only $50 for entire stay

the pool was closed and the washer and dryer didn't work

there's nothing to do around the hotel. no where to get food and even the pool was closed

the pool was not finished.

we did not feel comfortable going to the pool with our daughter

more signage, ie coffee in lobby from 7 am-10 pm. irons in laundry room.

the breakfast was really nice especially the different condiments for the bread

was no full breakfast like displayed the pool was not working they over charged me i still had to pay 111

breakfast room is super small, crowded, and chaotic, but still the food is individually wraped and

i didn't eat breakfast.

the pool is amazing

rooms were spotless and beds were so comfy our kids were asking to go home and duplicate everything on them

snack foods too expensive no free breakfast

room was fine with 3 kids

this hotel is fabulous and has a wolfgang puck restaurant and a bar with live music

beautiful lobby, bar , pool and room. staff was outstanding.

i also liked that there was a full bar but most of all i really appreciated the lounge areas inside and out

had breakfast vouchers

didn’t start until 8 and the bar didn’t open until 5, not a big deal

after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other hotels so far

very nice and new. good common area with bar and nice seating

well maintain and great free breakfast.

the color changing light in the pool is great, but you can not enjoy it bc the pool closes at 9pm

breakfast could be better

pool wasnt heated i dint think

to access amenities such as pool, laundry and rooms

large room, good breakfast! pool, rooms clean

excellent facilities, gym, laundry, parking

all the amenities. gym, laundry, meeting room, on site car rental.

facility cleanup, pool and gym and better smell in lobby area that’s all

have an ev charger on site

the chemical levels were off in the pool and hot tub. and they were both dirty.

everyone was friendly and the woman that was doing the breakfast food is amazing

loved the whole experience. easy check in and check out. clean, friendly faces, and breakfast!

breakfast was great

hotel clean, friendly staff, decent complimentary breakfast, and nice clean pool and jacuzzi

the pool was a little bit dirty

unfortunately the pool was closed all week for maintenance.

the friendly staff at check in and checking out. the breakfast provided was excellent.

apart from the breakfast we thought it was excellent and would probably stay there again.

the gym is small but clean and has enough equipment to get in a workout

breakfast was ok. the service and staff was very polite and nice. great service

loved the pool an all the restaurants around

kitchenette gorgeous and had good

there's two grills and one of then was unable and laundry on the first week two machines was out service and the fire pit wasn't working you have to

nice pool, great towels

loved the new pancake maker and the sausage was really good n i like tht theres a variety of breakfast items u can choose

the pool and the king bed i really liked that the hotel had wood flooring instead of carpet.

the room was very clean. staff was very friendly and knowledgeable. breakfast was great!

close to everything, employees were super nice. pool was great!!!9

the room the staff the pool no bugs at all!!!!!

we couldn't use the laundry because of the dust and dirt around the washers

housekeepers told us we could no sent dirty towels to laundry

great laundry & ice & vending machines, some staff friendlier than other, great location

nice hotel. friendly staff. great breakfast bar with many selections. well worth the price!

cleanliness, breakfast and location plus the staff is highly professional.

may be the best hotel stay i have had; very clean, friendly staff and some healthy breakfast options that were very good

the staff is always accommodating and very friendly- the ladies who were working the continental breakfast were so nice and very professional - everything was

staff very friendly .have a laundry room breakfast was okay will stay here again

pool, not being open and someone when i booked the room said that the pool would be open and the breakfast could have been

breakfast left a lot to be desired

more than once we had to go ask for someone to unlock the pool after it was supposed to already be open

didn't get a chance to eat breakfast because i already had plans, but it smelled delicious

poor breakfast

com it said it had a kitchen

very few kitchen dishes etc and dirty pans

the paper towel came out dirt black when we wiped spills in the kitchen/dining area floor

full kitchen

i booked a room with a kitchenette but only had a frig

small pool, but big enough

breakfast was great

breakfast was really good, fruit, milk, waffles, and super breakfast sandwiches

breakfast could be better

breakfast was very good, but they should consider adding meat with the breakfast (bacon/sausage)

did not expect the pool to be the size that it was could have been a little bit bigger

rooms are great, really comfortable bed, pool is great

the coffee at breakfast was warm, not hot.

the breakfast area and front desk look nice

hotel's facilities, including the pool, were top-notch and provided the perfect way to unwind after a long day of sightseeing

lots of kids playing outside in the hotel.

the pool was closed our first two days

yes the pool

was broken my kids were a little hot

is no really amenities beautiful pool but no coffee no coffee in office wi-fi is a little spotty but the staff is awesome and it's

kitchen in the room and comfortable beds

totally exceeded my expectations didn't expect a full kitchen fridge stove oven and the place was quiet wasn't disturbed once

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

comfortable rooms, small kitchen was a definite plus!

laundry lady ms keia was every nice and helpful

starbucks was available, the tv was nice, the gym was nice!

the staff was amazing and very helpful to me my wife and kids !!

the gym is open 24 hrs

they have a pool and gym which is always a plus

my kitchen

having a kitchen and plenty of space in living area was great

the room was big enough for all 3 of us and the kitchen was the perfect size

was disappointed with the breakfast, it was limited to quaker oatmeal and small blueberry muffins

little breakfast was nice to have

bed pool

not to mention the complimentary breakfast was actually so yummy

decent breakfast and friendly staff

had to ask for laundry bag and tv listing sheet

price and food was a very good value. overall it was fun and really enjoyed the pool.

pool was very nice.

the pool was closed.

laundry area machines were broken

was one of them 2 housekeepers on shift saterday morning, went out of his way too escort me to laundry to ensure i was able to get some clean towels for my children

i had to say one thing they need to work on i say laundry room need couple more units and they need to stay on top of them make sure they are working

room, very comfortable beds, fitness center, pool

the pool was clean and nice

the pool was very relaxing and enjoyable

it was clean and the breakfast was great

loved the pool was available to midnight

an the wifi is no gud

an the wifi is no gud

wifi didn't work

before my check out and the keys didnt work also my fiances things got stolen out of the guest laundry room

the rooms are fantastic, everything is clean and i like the little kitchen and seating area

no bugs at all inside, close to where i needed to be, open, clean pool, lots of vending machines, laundry works

kids running around late and making a lot of noise outside the room and office did nothing even

breakfast, pool , and the beds are so comfortable.

the pool was nice. i just never want to leave the room. it was so nice.

there is even a ramp to the pool area

breakfast was advertised as hot

the pool and jacuzzi could be bigger.

rooms were spacious and the pool was nice with the hot tub - breakfast was decent

easy to access a good free breakfast and rooms are very well kept

the breakfast was good and different everyday ud83dude0b

great blackened mahi sandwich down at the bar

the pool area looks run down. it could use some work but other than that the hotel is great!

and opinion, we have stayed in another hotel before, closer to the parks and it was amazing, kids friendly and cheaper, so just based on our current experience, you may have another), the pool

we had a great experience at the bar and with the food

the ac did not work. the room was very damp and smelled like a gym locker room.

we did not find an ethernet port in the room but the wifi was so good we didn't need one

super wifi very clean and very spacious. supportive staff.

weren't able to connect my son's nintendo switch to the wifi, there seemed to be no trash can or paper towels/napkins in the kitchen area of the suite, and

would be nice to connect to use wifi or network settings on the tv

coffee machine and wifi

free shuttle within

space and bar in the lobby

we loved the grill and bar at the hotel

pool was small

the people at the frontdesk and at the bar were very kind and helpful

location to and from airport and universal kitchen brought their game with the complimentary breakfast

everywhere was clean (even the parking garage) & some of our group even got to enjoy the indoor pool

spacious, clean, comfortable mattress and bedding, great a/c, good packaged breakfast.

breakfast was very good sadly the afternoon social was not available

excellent breakfast

pillows were thin and the hotel room i stayed in was right next to the pool and gym

room was spacious and clean. staff were super friendly and helpful. gym was great!

had a great stay, the staff were very helpful, the gym was clean and it was close enough to nightlife without being in the middle of

were very comfortable, roof top pool is very nice

the roof top pool and gym were also nice

the pool, laundry and gym were all really handy facilities

everything ! from the pool to the gym , the staff , the location, we loved it

breakfast and bar hours

location and the pool

this is also where their laundry facilities were for the guests

great location, great rooftop, clean and updated rooms, good gym

the rooftop bar and restaurant is superb

the ac sky bar restaurant offered an outstanding dining experience, complemented by attentive staff who were

my kids cried when we had to leave

nice room. great gym. great rooftop ( when open )

wifi gets disconnected after a few minutes of inactivity and you need to manually reconnect every

2017, yet this hotel has the worst wifi connection and service i have ever experienced

please explain how to connect to the wifi by check in, it is not self explanatory.

stayed multiple days and had to reset the high speed wifi after the first day

very clean room, fast wifi

the complimentary breakfast had a lot of options

wonderful staff. wonderful location. wonderful breakfast. pet friendly

the only thing to me that could've been better was if there was a pool ha!

the breakfast included grab & go items like hard boiled eggs, yogurt, packaged breakfast pastries,

breakfast was really great and thought out for a continental style morning

small pool and seating area, very refreshing and while i was their i had almost to myself

the gym could be refurbished a bit. the complimentary breakfast was ok but nothing to die for.

king size bed fit my husband and two kids so that was nice

close to universal, great staff & my kids enjoyed the breakfast.

plus they love hotels stays and hotel breakfast

also having a usuable laundry room for guests was very helpful

good breakfast before hitting the park

the included breakfast was great and there was a good selection

breakfast: not enough variety. no eggs or sausages. leaks in the bathroom.

breakfast was good

the wifi worked great for our meetings

free breakfast and wifi are a must, and the breakfast was at least better than mcdonalds

did not know we had free wifi also i am a hilton honors but was not greeted as one nor did we get any special treatment

watch your cars in parking lot, hotel next door had guys hanging outside their work trucks smoking weed outside the

now my kids want homemade waffles

the breakfast, deliciousthe room, bed, ammenities.

staff was awesome in accommodating an early check in

far from universal, the pool is nice, breakfast is great as well

this is the best location in cost benefit and has a good breakfast

it's also only 1/3rd 5ft, so if u had kids

wifi kept cutting off

wifi outtage but not made aware

fridge in room and free wifi everywhere

limited wifi use. breakfast not included.

of the phones we had with us wouldn t work on the premises unless we signed on to the hard rock wifi and even after that it didn t work well

are golf resorts and then there are golf resorts and this is the later

golf, pro shop and all facilities are of hight standards

just wish we could have stayed longer but our husbands had golf tournament back home to play

quiet atmosphere. excellent restaurant. and legendary golf course.

the golf course top, the pool area lovely, excellent restaurant with good food and great service

comfortable bed, clean, wifi worked well.

pool

good parking

the pool was pretty old

breakfast was great for whats happening and the gentleman serving food was super nice and polite

wifi is very slow without paying to upgrade - we're talking pages loading like dial-up.

staff was helpful with changing our room when the first one has an odor and crediting wifi charges because tv did not work with remote

the wifi is strong and easily accessed

wifi was down and the pool as well

really really really bad wifi.

pool, staff, housekeeping

pool wasn’t working

pool was closed but that was my fault for not reading that it was closed for the time we were there

the beautiful flowers surrounding the pool and walkway.

the pool and landscaping are beautiful

regular, free shuttle to universal studios

the pool was

good size room, free parking, great location for universal and very clean including the pool area

was gardens water flood on nights time at the gardens location and near to the surrounding the pool areas, was wast of water, you may need to change or do something to stopping watering in

very well located to universal + free shuttle

the room itself was beautiful and very comfortable and the breakfast in the morning was also very good

breakfast was a big disappointment, and the ac was on on a very very cold temperature, to a point

would have preferred the suite to have paper towels since there is a kitchen, but that's not a big deal at all

we called ahead of time to ask about an early check in and they immediately got us into a room

i got to my room early from an early flight and i was very tired and i was accommodated with an early check in and

parking was a bit confusing. not quite sure who worked there, and who were guests.

to jockey around for parking

the parking lot was better than most name brand hotels

room space, available parking and breakfast. having a kitchen is great with kids.

the breakfast was okay

beds little stiff but not terrible. no pool towels had to get from front desk.

pool hours

this laundry room really helpful

door got lock, i call front desk and they didn't have maintenance to fix it, i did use the laundry room and the dryer wasn't working i call the front desk again and the lady that was on

breakfast was good. the gym was excellent. room cleaning was spot-on.

we also enjoyed the gym, pool and breakfast was great

gym and pool closed at 10 pm some people may wanna go late night to use it

pool was great

parking free and delicious breakfast atmosphere pool area super comfortable beds

could hold our luggage after check out aswell and the breakfast was yummy we were also able to do laundry which was super helpful

its not full breakfast. only few items and less items.

it was clean and comfortable, the breakfast was great. the staff was really polite.

they have a pool but no jacuzzi.

wish breakfast had a waffle, eggs, and bacon...

we had breakfast in the mornings and there is also onsite laundry, overall the stay is absolutely amazing

had a kitchen in the room, location, and they allow pets

be a concern of mine i really don't have a complaint that was my only complaint of course breakfast sometimes if you don't feel like cooking drive cereal will be a big thing and helpful and

complimentary breakfast was the most lacking of any hotel i've stayed with. good coffee though.

did not have breakfast

a pool

shuttle service was perfect

shuttle time for return is too early (5:30pm)

gym was not that good