wifi

my computer couldn't get wifi

she interrupted giving me my key when distracted by the phone, another guest with a wifi problem, and a cell phone call

don't expect a nice view. wifi was a bit slow in places.

off and she didn't want us to ask any further questions, we couldn't read her writing for the wifi code but we managed to log on via ihg

wifi connection and when i called the front desk they told me internet was down

excellent front desk staff, modern room, good wifi

could not get on wifi, connection too complicated

wifi was too slow; needs to be faster.

wifi did not work for at least 3 of the 4 nights i was there told the staff and i was told they

shuttle to the hotel took forever, and it was hard to figure out which shuttle it was

the shuttle service to the airport allows for easy access to nyc via the train service

i love the very professional, punctual free shuttle to air port

the hotel shuttles were also very convenient in bringing us directly to the airport terminal

great shuttle service to the airport

great gym and loved that it was environmentally-conscious (suites had refillable toiletries and recycling

breakfast.... can possibly have bacon.

breakfast time, we always needed to ask for food from the kitchen as there might be a few or none left

the breakfast was not that great, variety was scarce. i was expecting hot food.

great breakfast - including plant milk

*free wifi *free shuttle service to the airport *clean room *affordable price

pool closed due to nj restrictions wifi service slow, poor, dropped off

comfortable and clean room, good bed and wifi, reasonable price

the wifi isn't free unless you need 20kbps :) otherwise +5$

the wifi in the room wasn't very good.

wifi was not free

to pay for the good wifi yes there was complementary wifi but it didn t connect well with some of my devices

without any acceptable reason she said to me that she is not authorized to give me a receipt wifi was too

had to pay for wifi, i mean seriously it's not included in the price

the room is spacious, wifi is free, and the bathroom was far nicer than i would have expected based on the modest cost --

quiet area clean lobby and fitness area

clean quiet has a laundry available pretty good

not much in terms of toiletries and no pots or anything to use the kitchen fully.

the kitchen is incomplete, a lot of noise at night

soon as we walked into the main lobby it looked a bit messy , hallways had piles of dirty laundry and trash which didn’t feel welcoming

the room was reasonable priced, breakfast and wifi included, good shower, clean room, airport shuttle was great, staff were kind

maybe bottled water available in the rooms. also, a more efficient wifi.

added bonus that wifi and breakfast are included which is not the case with all the airport hotels

free wifi , breakfast and shuttle to the

wifi was poor and cleaning was not done at day 1 and someday placed a sign outside the door that do

the shuttle was perfect and the driver extra nice

the pool was freezing would have been nice to be heated and there were no cots for kids

free airport shuttle to hotel. spacious room. great breakfast, the kids loved the waffle maker.

i was able to get early check in which was amazing

the bed that my kids slept on broke so they had to sleep on a broken bed

sadly there was no ability to have a late-night bite- you had to order fast food from uber eats

bar says they can serve alcohol after the bar closes but front desk says they don't have the key so

pool was awesome!! kids loved it.

additionally, we had small kids and at 9:30 pm someone was vacuuming in the hallway outside our room

and forgot my kids juices and when i went to ask for those she was very condescendent, rude with a bad attitude

kids running up and down the hall remote did not work, not enough soap

think that laundry room need some work , there was only one washer n dryer working

the staff with the exception of one overnight gentleman, were phenomenal and it did have a small gym

there's a bar there, but no food

we also had breakfast included which was great

breakfast was decent

rooms were very nice & the complementary breakfast was pretty good

breakfast was great.

would have liked a wider fruit selection in the continental breakfast. coffee was a little weak.

breakfast was phenomenal

room was big, clean, quiet and had good wifi. bed was comfy.

wifi was very slow, and it was nearly impossible to work remotely

suite had everything, great space, really clean, comfortable beds, excellent tvs and free wifi

friendly staff and good wifi

the suite was immaculate and spacious. the wifi was very easy to connect to.

airport shuttle is very useful

the airport shuttle worked perfectly

breakfast and dinner

very close to the airport and the hotel provides shuttle service to and from the airport.

breakfast no location it was ok

breakfast was very good by hotel standards

nice hotel with large room, closed indoor pool and gym free shuttle to newark airport!

great shuttle..huge rooms

noise level from the pool area was very annoying while we were eating dinner in the atrium restaurant

it was spacious, i could get food at the restaurant late and there was a great breakfast

shuttle service was excellent and the shower and wifi worked well

the wifi password was not readily available

the staff was nice, great wifi connection, nice cable choices

wifi is a bit weak and sorrounding area dismal.

cleanness, fast wifi.

breakfast/ bar and rooms since last year

location, comfort, breakfast

there was breakfast included, was a simple set-up for a basic supply of eggs, and protein, and cereal options

the gym needs some updates.

ordered us a complimentary lyft ride to the airport when they didn't have a driver available to shuttle us

good wifi.

wifi would not work, and our room would not get any cooler than 75 degrees despite turning the

kudos to the staff from the shuttle pickup from newark airport to front desk help with the wifi

wifi was the absolute worst and my tv volume would not go above 10

hanging out police on site several times still waiting for manager to return my call also wifi

the grounds were nice. the exterior, lobby, gym, and anything outside of the room.

prices at the snack bar could have been a little cheaper, but the stay at your hotel was well worth

garden inns usually have a sparse gym and a similarly sparse bar and restaurant

very helpful staff. we'll equipped room. very clean. nice bar area.

location fantastic, bar good at night, and room was very comfortable.

was clean and they worked with us to allow us early check in

nice hotel very friendly staff, good breakfast

the laundry room was dirty

i notified staff & 24 hours later it was still there dried up & the elevators were very dirty, laundry room was dirty, rugs in hall not vaccumed, there were 2 floors where ceiling tiles had

clean with good facilities. gym and pool. good value breakfast

they even change breakfast offerings every day, and the biscuits and gravy this morning were shockingly good

very clean rooms , breakfast was great , will stay again

breakfast was decent

the gym was fully stocked, the room was beautiful, and the staff was very helpful.

very clean, convenient location, friendly staff, great continental breakfast!

breakfast was great delicious and also, i like the way i was treated.ca

there could be some more breakfast options!

breakfast is served at 7 a.m. no substitute for early checkout.

breakfast was ok you need to have some kind of protein with the eggs

good assortment of breakfast choices and variety of drinks

the wifi is really slow and there wasn t any hot water to take a shower.

room was clean, upscale and free wifi

the comfort feeling, the room size. the strong wifi connection.

did not like that i had to use my phone as a hotspot for wifi, so they could improve the wifi

nice location. wifi connection is stable. equipped with conference rooms for small events.

easy to hide cameras parking outrageous no water or ice for guest without buying bottle water wifi information did not work keycard only worked

internet wifi did not work using hotel wifi

location across from the station. room size and wifi

all was good. certain spots in the hotel that wifi w not strong

wifi location was perfect for me as i had an early train to catch

great facilities with comfortable room with big tv perfect wifi airport

we could use their wifi and we really appreciated that

clean, quiet, large bathroom, bed was pretty comfortable, good wifi

good wifi

its new and beautiful and the wifi was amazing

easy access, comfortable, reliable price, breakfast was insanely good.

free breakfast. free reception from monday to thursday.

breakfast could have been better

the firm mattress. the kitchen set-up

late check out time which means more time to sleep in

free parking & free wifi was nice

wifi patchy in the lobby and gym/business centre, but friendly staff and

breakfast, wifi, newspaper and airport/rail station shuttle

free wifi

wifi slowing down lol

room came with a kitchen and refrigerator

the breakfast was also very good and they even had some free

loved the bathroom and the fact that it has a kitchenette, that is really important when you have a baby and you need to wash bottles, and

excellent room layout, location and breakfast

it had a fantastic kitchenette and modern amenities

wifi is not good

the front desk is very kind, who helps us to solve the wifi connection problem

, poor wifi , terrible housekeeping, beds and sheets were brown , no reception , extra charges, multiple

the refrigerator didn t work. no smart tv, poor wifi quality.

good wifi

clean, easy & safe parking, good breakfast, fast wifi, good distance to drive to newark international airport

wifi and cable internet worked great

breakfast is awesome. room is large. gym is nice. wifi is good.

the wifi is horrible/ the breakfast is very poor.

clean. nice gym facility.

i like the gym being available for use

free breakfast and pool and comfortable

gym and the pool weren't as expected

do not like that the gym closed early and the pool wasn’t open for use

free breakfast and pool and comfortable

wifi signal was weak or none at all same for my phone also they need an extension for the back end

wifi signal was weak fridge was too loud

the wifi quality wasn't that great

aw maybe 4 in the whole month i stayed there) , room service never stopped by , wifi sucks , walls are thin you can here ppl upstairs from u jumping and running and they never

my phone service and wifi on my devices was very poor

parking is tight there, kids running around in the parking lot unsupervised

had enough parking

only parking lol

receptionist was sweet. room had front row parking. room was comfortable

t sure if people are

breakfast

poor breakfast.

breakfast could have been a lot better than just toast and cereal

breakfast could use a bit more improving

did not have breakfast

breakfast was great! there was a good selection of food items and everything tasted good.

seasonal allergies so it was a plus that there's no carpet in the rooms and the availability for early check in and having some where to retrieve a meal after coming back in from my prior

the hotel lobby and bar area are very pleasant and well decorated

nice bar, good bar food at reasonable prices

the bar wasn’t finished yet

screaming kids and slamming doors at 7am

gym okay for a property of this type

the walls were a bit thin and head kids running up the hall all morning long.

pool no microwave the bar was never open no restaurant only for free breakfast the jazzy did not

specifially book a room with the whirl pool tub for my sister so that she could enjoy a nice bath

the staff and room. breakfast was outstanding

breakfast

friendly staff, clean rooms, didn't stop and get breakfast though. mask policy is fantastic.

hotel is under construction so i did not get to use the gym, laundry or vending machines

room key did not unlock the gym so that was an inconvenience and an amenity that we looked forward when booking this hotel

was accommodating and nice atmosphere and great services, but no wifi service was provided to me

hairdryer not working, wifi not seamless, cuts off here and there

my only complaint would be the wifi service, it wasn't that good.

there were frequent problem with wifi

nice room with decent seating and good wifi

free breakfast free parking staff members were very friendly and extremely helpful

parking was great breakfast was great and it was quite

the breakfast was great and the bed was comfortable

good customer service team, housekeeping, breakfast on time

hot breakfast, staff all very friendly and helpful

the bed was comfortable. the staff friendly and helpful. very good laundry facilities.

nothing to say , everything was excellent with kids

like the website stated which was disappointed '' also the room i stayed in 219 above me 319 kids were jumping all night long

about our first night is that one the room next to ours, there was a loud party with younger kids, knocking on our door, loud music and loud talks

clean,nice beds,good breakfast, over all we enjoyed our stay

in the bathtub and people trying to break my door down in another guest room no breakfast or gym or

breakfast and parking lot with know was too parked in to move around one side of lot but it was a

we were with kids and family people and we had to leave the building immediately so we didn´t spend the night

no complaints other than the gym and breakfast were closed, something we were not notified of.

breakfast was great had different things to choose from

only thing we didn’t like is because of the virus no pool or breakfast was served

there were rude ppl staying right beside us with 20 ppl (kids) partying it till 130am

laundry facility was convenient

breakfast wasn’t good

the management for the excellent accommodation, we felt very comfortable and we had an excellent breakfast note 10 congratulations, thank you very

breakfast danish were hard and not fresh, maybe a day olds

low breakfast variety

was not offered, when it said it would be, and with kids

we had a wonderful time room was spacious and clean for myself and the kids

the gym and laundry made the stay very convenient

the spa tub was great, very big

the spa was very nice. it was very clean.

rooms are always clean and spot less spa tubs work as should and clean

toilet didn't work, nor did the spa tub drain properly

spa room with the hot tub is amazing, my gjrl and i stayed there last minute and they asked us what

breakfast was a nice plus

also, i wish they would have told me that there was breakfast available when i checked

location in the middle of town; very friendly staff; wonderful breakfast; comfortable beds and clean rooms

breakfast was delicious ud83dude0b, location very convenient overall my first experience was

downtown westfield with so many restaurant options, huge sized room perfect for family of 4, and breakfast offered on

breakfast and jacuzzi

they also don’t tell you that same rules apply for the gym as well

breakfast is very decent, perfect.

due to covid-19, gym and pool closed. no breakfast.

breakfast, gym, swimming pool some of the staff members like the night porter andre who went above and beyond

we had to pay for an uber cause we had our kids with us

staff, breakfast, bed, gym, shuttle bus

they have a guest laundry room which i liked and it was a walking distance from supermarkets and pharmacy ,so

the hotel has a laundry room, very practical cause you don't have to pack much

professional team clean rooms nice breakfast buffet

breakfast was fine although i like some cheese but it was lovely. location ideal.

great location, friendly staff, convenient ev charger

inn, unassuming yet helpful staff, the coffee and cookies in the afternoon and the fresh fruit at breakfast

the staff was very attentive, and the breakfast was more than adequate

didn’t have the breakfast because i went early for for going back to work but sharon was very prepare for explain

the pool for pool date with my granddaughter

very convenient, clean, decorated tastefully. pool was enjoyable.

the workout room was small, but fine, as was the pool (indoor)

they have rooms with patios and also a heated pool

no pool or food

useful laundry

close to essex green, food available in hotel and drinks, heated pool, staff was professional

were kids running throughout the hallways and make noise so i know for sure rooms are very insulated but

the pool was closed

laundry area needs to be clean more frequently

liked that they had a bar/restaurant downstairs

the pool and restaurant bar closed due too new ownership

breakfast was a little better than some continental breakfasts - limited selection.

loved the lobby bar area. excellent decor

bed and shower and breakfast. the room was spacious.

the gym was fine albeit a bit smell

we had a suite that included a full kitchen with a full-sized refrigerator, sink, dishes, and living room space with a loveseat

breakfast was awesome loved the gym and the staff was absolutely welcoming and accommodating.

liked that the room had a pull-out tv, desk space, king bed, modern shower, and basically a full kitchen with a full-size fridge not a mini fridge

location is fantastic. always good service, good breakfast, and comfortable room.

downside is no parking and if u prefer to do ur own laundry no laundry room

spacious and well equipped room great location nearby trains to manhattan and nice restaurants bar in center of jersey

water/ice refill station on my floor instead of other hotels where i’m traveling to their gym to replenish myself

5- canopy has a good gym 24 hrs, with 2-3 ellipticals and 3-4 treadmills and weights 6- canopy has a nice fire place

the gym is pretty good

could have been more better. they need to add laundry & ironing services for guests.

cash to use the laundry

check in was easy and the rooftop bar was one of our favorites because of the view

not the best when traveling with kids and other adults

best breakfast ever according to the kids, with hot and cold options and great coffee

kids and all

they had a pretty decent breakfast too and coffee/tea available all day

location was great, we were travelling with 2 kids

great breakfast and free coffee all day long

stayed here with my family (with 2 kids) for 3 days in april 2017 while i was visiting new york during spring break

breakfast, although served in a the cramped lobby, was great and very good for a complementary

gorgeous hudson river/ manhattan skyline view. the bar is nice and located in beautiful lobby

the rooms were spacious and comfortable and there was a pool and gym for the kids to wind down

though we had fun in the pool it could be bigger for the size of the hotel and the amount of guest wanting to swim at the

bar is reasonable

pool was very small, wish they had a hot tub.

the rooms were spacious and the gym was great

breakfast area is little, but you can always take your food to the room, which is not a big deal

reception are very well come and they let us do early check in

the breakfast is included in your stay and laundry on site.

there is even a gym and a laundry room for guests in the hotel

have the bed on sofa done at our arrival, i don't know who like to do it when arriving late with kids

trade center), the spacious and clean room, the kindness of the staff, the equipped kitchen, the laundry room with free washing machine and dryer

you can do your own laundry for free

and a gym nearby as i am a fitness competitor

facilities (kitchen/gym/laundry mat) -they have most kitchenware for cooking -gym is open for 24hrs (water and towels

should do a limited buffet bar in the am i think it would be profitable and good for guess, a chance to mingle with others -

lovely simple breakfast. nice dinning on the deck. amazing morning vibe.

i have diabetes and there should have been other options for breakfast

breakfast basket were good

breakfast could’ve been more. it wasn’t a breakfast in my opinion it was a morning snack.

the breakfast and the gym

they even accommodated our late check out request

hotel is new and still clean, nice breakfast and good gym

still new and clean, nice gym, good breakfast

was disappointed that the breakfast only had egg white veggie omelettes and turkey bacon on one of the days that we were

had free wifi but also one you could pay for

wifi was poor

i also had a problem with not being able to access the wifi from my phone and the front desk guy fixed it in 2

free wifi speed is slow.

min path ride from world trade center and one world obervstory)

we loved the breakfast and having a room with a kitchen.

front desk staff, housekeeper and breakfast staff

didn't like that the pool was freezing even they say it was heated

great rooms, good breakfast.

room cleanliness, kitchenette, location (close to major outlets restaurants and malls)

free breakfast accessible

was mentioned breakfast will be there, but it was just a cup of coffee and muffin and an apple juice tiny bottle

tiles broken drunks no breakfast at all

only dry cereal for breakfast or bread

there was no breakfast

comfortable beds, pool and ample free parking

comfortable pillows and mattress, nice gym and a variety of options to eat out

my kids just for them to go for a swim & a get away

room service messed up my breakfast order; got sparkling water instead of spring, bagels weren't

hotel had great amenities,;restaurant and bar ,pool indoor and outdoor, finally professional staff were polite and very

i asked for a room close to the elevator extra blankets and early check in and all were granted

the breakfast was awesome, the room was clean and smoke free

the room, staff and complimentary breakfast made it a very pleasant stay

breakfast too much processed breakfast then, looked at old

breakfast, enough variety, tea and coffee were available all the day long

breakfast included. very clean bathroom. walking distance to restaurants.

them the confirmation then they give us two room far a way from each other (401-425) since my two kids is 8 and 5 years old my wife refused to make our kids sleep far a way from us so when ended up

the staff was very polite it was very clean and beautiful and the bar love it ud83eudd1d

breakfast was minimal no yogurt or snack food

the bar could have had more of a selection of alcohol.

accesible hotel, big parking lot, wifi always works, easy to door dash or grubhub food to.

wifi was terrible, i could not use my ps4 in the room

wifi was not good. the video calls were getting hanged

the tv remote was broken and not replaced and i couldn t connect my apple tv to the wifi.

room was very clean, the ac/heat system was ok, good wifi, a descent selection of channels in the tv, it has a small refrigerator

there’s no other activities for kids so my daughter was not happy

the heat and cleanliness of the bathroom and kitchen

nice bar on site

breakfast have many choices

the kitchenette!!