everything, the location friendly people the breakfast was good clean place

breakfast was great delicious and also, i like the way i was treated.ca

good assortment of breakfast choices and variety of drinks

fair breakfast

i love the free breakfast includes eggs

should do a limited buffet bar in the am i think it would be profitable and good for guess, a chance to mingle with others -

breakfast was great; the cheese selection is phenomenal.

my only critique is the ‘nothing special’ lunch bag that the breakfast arrived in

like a spa experience

the happy hour bar with good selection of wine and food added charm to the experience

the room was clean and the breakfast was delicious

i love the refrigerator and kitchenette in my room!

good location (right next to path), helpful stuff, early check in and late check out

we had a suite that included a full kitchen with a full-sized refrigerator, sink, dishes, and living room space with a loveseat

comfortable room excellent breakfast wonderful staff great location

was not told about the wifi and it was not stated anywhere that the wifi is free

the staff was nice, great wifi connection, nice cable choices

wifi very unreliable in that guests have to re-confirm the usage guidelines frequenly, and windows

the wifi password was not readily available

shuttle service was excellent and the shower and wifi worked well

the gym is pretty good

5- canopy has a good gym 24 hrs, with 2-3 ellipticals and 3-4 treadmills and weights 6- canopy has a nice fire place

though i travelled solo, found many families with small kids, very family friendly hotel

had art and a bar with fire place cute little orange bikes for free rental from the front desk even front desk

water/ice refill station on my floor instead of other hotels where i’m traveling to their gym to replenish myself

i loved that it had a full kitchen and was still spacious

kids loved the spacious place and kitchen was equipped with minimum requirements

cash to use the laundry

very comfortably and clean rooms with full equipped kitchen

breakfast, view, location and parking. hotel lobby, sfaff.

there is no other way to get to the breakfast area (or gym, or laundry) except by one elevator

we had to pay for an uber cause we had our kids with us

no laundry service - very disappointing

the hotel has a shuttle to newark airport, which was very convenient for me on my way back to my connecting flight

having a laundry facility on-site was a great help too

the pool was very nice. the whole experience was very nice.

pool was something i was not fully satisfied with just because it smelled so much like chlorine and

my kids just looked out the window in awe of the manhattan skyline, statue of liberty, and jersey

friendly staffs,they are very helpful and understanding, i travel with my kids and they make it so easy for us to enjoy ourselves

nice place generally, good gym, excellent location and views of manhattan

wifi often did not have

pool closed due to nj restrictions wifi service slow, poor, dropped off

*free wifi *free shuttle service to the airport *clean room *affordable price

comfortable and clean room, good bed and wifi, reasonable price

the bathroom was very cold compared to the room. the wifi signal in my room was poor.

the breakfast buffet, staff at the desk

staff very friendly and efficient. kitchen quite good. location fantastic.

was clean, kitchen worked.

there was no soap bar or dish soap in the bathroom and kitchenet

no pool rug coming apart small gym rude dtaff

paying for parking and wifi was ridiculous

perks like the free welcome drinks

to pay for the good wifi yes there was complementary wifi but it didn t connect well with some of my devices

cl wine, beer,spirits) fair free wifi if hh-membership can bee shown upon check in, and the omelet station at breakfast are big

had to pay for wifi, i mean seriously it's not included in the price

time of bar and food openings made us leave the hotel and look for something outside.

close to the airport and a mall. the shuttle service 24/7

gym was small, rooms little out dated, internet was poor

airport shuttle was easy but did have to wait 45 minutes for pick up

bistro and bar is extremely good

have the bed on sofa done at our arrival, i don't know who like to do it when arriving late with kids

the bedsofa could have been wider but our kids made it work

free laundry facilities

we can get coffee for free. and they have free laundry ! i’ll back again :)

free laundry

i wish the pool and gym was open but it's due to the area and covid-19 measurements

the food offered at the bar was quite good

location, price. shuttle

the coffee shop was a good place for breakfast

overall hotel was awesome for the price and the breakfast was very delicious and very good selections

the breakfast was awesome 9/10 because some things at 7am i will wanted hot or warmer

was exceptional, especially the breakfast

breakfast

location and late check out

they have an ample of breakfast option

the other hand, when i dined at a small table by the bar at the other end, one evening, the service was risible

style; location; restaurant and bar are beautiful and spacious; food and drinks quality

is exceptional -- most especially if the weather is nice and you can enjoy the outdoor terrace / bar area on the 5th floor with a view of the statue of liberty

i needed to work a bit and there was a large desk and good wifi that enabled work easily

the suite was immaculate and spacious. the wifi was very easy to connect to.

wifi not strong

wifi was very slow, and it was nearly impossible to work remotely

friendly staff and good wifi

wifi did not work in upper floors room door handle did not open easily sounded as if someone was in

wifi never worked in the room, they made me get in a 20min call with at&t and it didn t work and

all night, no ice machine on my floor, only one elevator, incorrect information regarding the wifi

the wifi was not strong and kept disconnecting. the toilet paper was very thin.

the wifi wasnt working and when i asked the front desk they transferred my call to the service provider

strong wifi

good wifi

wifi is not suitable for demanding business purposes

some problems with free wifi

the wifi was reliable, fast and easy to connect

the wifi connection was pretty terrible

perfect location, nice and spacious room, great wifi, luggage storage is available.

the wifi was not working very well and would not

everything was clean and comfortable. friendly staff. good location. the wifi was good.

big room, nice view, good wifi and breakfast

except the wifi, which was terrible and kept cutting out every 5-20 minutes

strong wifi

wifi security settings were misconfigured

only thing to note is the destination fee-- wifi is included in this free

wifi was spotty and unreliable at times, and caused much frustration

was very comfortable and has a small kitchen and with fridge, microwave, dishwasher and sink

the staff with the exception of one overnight gentleman, were phenomenal and it did have a small gym

the airport shuttle, gym on-site, and laundry are also a plus

they were making waffles and helping them selves to everything in the kitchen taking more than what they could eat

to covid-19 amenities that should have been available weren’t, such as the gym, pool, and free breakfast

and forgot my kids juices and when i went to ask for those she was very condescendent, rude with a bad attitude

pool was awesome!! kids loved it.

nice they had a bistro bar serving dinner and breakfast.

great service for a beautiful glass of chardonnay even though the bar was closed!

booked from agoda for family room 4 persons (include kids) with breakfast (with extra cost)

distance from manhattan can be demanding when you have kids: at the end of the day, the path train (about 20 mins from 33rd to newport) is quite boring

then kids running up and down the hall

recently moved to nyc and my brother and his kids came to visit

there is good free car park, nice breakfast, walking distance to metro/path, beside hotel have a restaurant, front have target

the free continental breakfast was great for the kids and reduced our meal expenses

staff allowed early check in.

above us there were some very noisy kids who were jumping in the middle of the night

when you arrive with kids on a friday night this is a serious problem

them the confirmation then they give us two room far a way from each other (401-425) since my two kids is 8 and 5 years old my wife refused to make our kids sleep far a way from us so when ended up

clean room's,great staff great bar staff especially on tuesday and wednesday night and night 3/5-3/6/19

gym small but functional

i arrived early in the morning around 9am and since there were rooms available, they offered me free early

location, breakfest , gym

downstairs there is a shop open 24 hours a day and a bar with fresh food open till night hours

i liked the gym

you had to become a member to get free wifi.

no wifi service and the option was to pay for it absolutely not

odd that marriott paywalls wifi access unless you're a bonvoy member, wifi is a pretty standard amenity these days

wifi was not free

also, it's odd that any hotel these days doesn't have wifi included in the booking price

rooms are nyc smallish but wifi is adequate and hot water plentiful

wifi -very clean room -nice bed and restroom -rustic feel -prime location for finance

i also found the wifi signal to be very weak when you are in the lobby or restaurant area

the wifi, tv and ac all worked perfectly

good wifi

friendly staff, full breakfast included

shuttle driver to airport was friendly and accommodating

everything is clean...the breakfast was delicious and the jacuzzi was better than i thought

laundry washer and dryer not working

i was able to get early check in which was amazing

return until 5:30pm so early check in was unnecessary even though we arrived around 10 am it had kitchenette but no plates or detergent or sponge so was pointless having it

the water pressure is pretty low - if i had used the kitchen, that would have been a problem.

has a kitchen with no cutlery

the pictures show a full kitchen, but in reality, there are just cabinets—no bottles of water, nothing inside, not even a

the room is spacious and includes a small balcony, kitchenette and dining area

good wifi

wifi and satellite tv worked perfectly during my stay and there's gym at the basement

- wifi was a quite slow

bed was comfortable; everything worked

room decor is older, but clean, wifi works and area around hotel safe

breakfast, lot of silence at nights and very close to the subway

gives you additional things, like ironing facilities without charge and you get a continental breakfast

good breakfast, bread and waffles, nothing high value but simple enough for a light breakfast

breakfast was minimal

was even able to do an early check in so i could enjoy the day in the city

i also had a problem with not being able to access the wifi from my phone and the front desk guy fixed it in 2

free wifi speed is slow.

wifi was poor

had free wifi but also one you could pay for

with kids all you need is pool for relaxation and fun after sightseeing

the room was super clean, wifi worked

wifi easy to use, lobby super comfortable, shower, aircon and facilities good, rly easy to get new

perfect stay, wifi speeds are awesome!

good location, strong wifi, good staff.

location free lounge and snacks wifi and usb chargers staff

really good, nice & helpful staff, location ok, wifi ok, clean, modern and spacious

can hear people peeing and pooping. wifi was difficult to set up on one device.

good wifi

wifi was fast and had great signal

better wifi, and a better tv remote. the simplified one did not work well.

we also got an early check in and late check out due to our arrival flight from australia and late flight

24 hours open gym, nice

gym did not allow to enter for me and my 15 years son telling it's allowed from 16 years.

we also got an early check in and late check out due to our arrival flight from australia and late flight departing

bed and breakfast

saved on so much stress with flights, staff were incredibly helpful, deli cafe is great, and the bar area on the 6th floor

also the bartenders are a bit sketchy…but the drinks were good and the bar area is nice

the cozy deli and the bar lounge were lovely spots to relax, offering great views as well

the young lady that works the bar on the 6th floor was very nice and actually seemed interested in our trip and

the staff was super friendly, allowed us to check in at 10am for an early check in and all were so pleasant

bed was extremely hard, there was hair everywhere in the bathroom, the wifi was not working, and the parking was

the location and wifi

wifi

parking, wifi, view

keys not working wifi not working poor breakfast no table no sitting area room service terrible

great presentation with breakfast!! great location!!

love the gym, staff was very nice and polite, room was clean very quiete and bed was very comfy

the breakfast became boring from the second day. good to play with different breakfast menu.

excellent, welcoming staff. great bathroom. very clean rooms. breakfast was good.

the hotel has a gym and computer access

staff members, polite and gentle receptionists and included breakfast

went to sunset diner for breakfast & gina’s for lunch, i highly recommend

bag breakfast with stale muffins and warm juice wasn't very enticing

the place was clean and comfortable. the little complementary breakfast wasn't bad either.

before breakfast was served

the wifi wasn t that good. kept loosing connection at times.

wifi does not work, there is no slippers, no bath robes

there was no wifi and when we called there was no real resolution wifi in our room

the wifi kept cutting out and phones went down as well

is great and they refill your fridge for free everyday - they also have free wifi along with tea, coffee and cookies

the gym is great with great technogym treadmills and peloton bikes as well as a good selection of

we loved the addition of the creative mini bar which allowed you to mix your own cocktails

i did not use the gym but checked it out and it was well equipt

great location. good size room for new york. high quality facilities especially the gym.

the quality of the hotel and the quiet rooms. the bar was amazing.

it was a great night away from the kids for me and my husband

location, parking, breakfast

free continental breakfast times and wifi password printed on the key

hotel was very accommodating, asked for early check in and called the day of going in got in at 12:30 instead of three so it’s always

breakfast, very very friendly staff

also much appreciated that they were able to accommodate my early check in request (coming from a 18h flight) and also received an upgrade to a grand king for

location superb housekeeping lovely bar area

the rooftop bar was fine, although the top was closed

breakfast is great at reasonable price

the gym was way too small & with few equipments (no mats

beds are comfy, great location, and the bar upstairs is cute

we had to rotate the kids to minimize discomfort

good bathroom and kitchen equipment

breakfast was amazing

breakfast very limited ran out of items and too crowded. slow elevators.

attractions -kitchenette area was useful -breakfast was good -friendly and attentive staff -guest laundry was awesome to have -clean and

customer service at the front desk were polite and quickly able to accommodate my early check in

wonderful staff and great breakfast

also very small, we had to squeeze in to close the door windows open, at 21st floor not safe for kids two elevators, one of which was not working

friendly, offering modern rooms, free wifi & hot breakfast, plus a fitness center

wasn’t really fond of the location, we wanted to do touristy kids stuff and had to either walk pretty far or catch a cab

a bit noisy as the highway is right there. breakfast is included but not much to offer.

very limited breakfast

breakfast

the breakfast was a plus because nothing is around there it's a bad location

also the 'breakfast' is kind of a joke

wifi is

was kinda small, no refrigerator in the room, the wifi never connected, and the only ice machine was broken the whole time

and, last but not least, the wifi was extremely spotty so i was mostly using cellular data, which is a huge problem for me as i

breakfast and wifi problems

no fridge in room and wifi was not reliable

location was good.....friendly staff.....clean and big room, wifi excellent

ooklyn bridge, 9/11 memorial & museum, world trade center, etc), good wifi, very friendly staff

locations , restaurants, wifi.

wifi is free and included

the wifi was a slow maybe they should upgrade the wifi

thing i had a problem with (and it's a very very small thing) is that i couldn't get the free wifi (+) very nice clean and quiet room with nice ac and wifi (-)i could not log in to the wifi. (+) it was easy to sign up for hilton points so we could use the free wifi (-)if you have hilton honors free wifi otherwise you have to pay daily for wifi. (-)slow wifi (-)disliked the requirement to become a loyalty member in order to access wifi (-)no free wifi in the room (+) hilton honor member has free wifi (-)wifi wasnt working the tv had crappy channels and the signal was really bad and to drink water or

wish room service was not just for breakfast

the fitness center was very accessible

we asked for a late check out which was no problem and they happily held our bags for us until we were ready to

room description stated 2 sleeper sofas and that the room was sufficient for 3 adults and 2 kids above 6

small gym

we went up to the rooftop bar for a drink before we went to broadway for a show

fantastic location, really comfy beds, great little gym and really friendly staff

and quiet room, a bed you could easily move into, spot-on cleanliness (sadly not a given), a gym, easy subway access, and a genuinely caring staff

there is no bar in the hotel, but plenty nearby..

wifi somewhat instable

wifi was not stable

the wifi is an additional cost and the hotel takes/holds a $100 upfront deposit for each night you stay

no concierge, limited wifi

wifi was free, but relatively slow -- ok for answering emails but not great for downloading files

early check in

nice bedroom bathroom equipped late check out

they even gave me free late check out at noon during my stays

the gym was large and well equipped

enjoyed my stay, appreciated the early check in as i was very tired from my journey.

on top of that, the amenities are stacked: a laundry room, a gym, and even a computer center in the lobby for getting work done—perfect for

guest laundry was really useful

close to the water and battery park which has a playground for kids

have to ask for cleaning every time i need one. the direction of the gym is a bit unclear.

location, free breakfast

i love the king size bed room, with the little kitchen area and nice plates and glasses.

we decided to buy provisions from the grocery market just up the road and make use of the kitchenette facilities

com gave a wrong information of the room as having kitchenettes but it didn’t

the best was the location and wifi free it’s was a modern hotel with espectacular gym

the kids liked the big tv... beds were comfy... staff were helpful

the only problem was the clean we always found rest of stuff that our kids left

should have a better gym or make an arrangement with out side facility.

the rooms are very small for family travelling with kids

breakfast options need to improve.

location parking and breakfast

the breakfast wifi n the staff was so professional and the double showers in the bathroom

room size, ac, breakfast, location

everything was great; the breakfast, the room, everything!!

the staff was lovely and quickly accommodated our request for early check in at noon

despite, making numerous promises to upgrade and then extend the late check out nothing came out of it

i wouldn't put my kids in that, the second the fixtures were falling off

staff went above and beyond to be accommodating with an early check in and late check out

early check in, friendly staff, nice view, close everywhere.

no laundry room

location, very comfortable beds, day-to-day laundry service, fast wi-fi, good personnel

were put in a room close to kids that were making noise all night long

breakfast was delicious

location, staff, breakfast and late check out.

great for families with games room and gym

we actually played and danced with our kids on saturday evening

the common area was great (ski ball, shuffleboard, bar), the gym was solid (though benches would be nice), and for the price, it checks almost all the boxes

games to entertain the kids and all the staffs were so nice!!!

gave us a 5pm late check out when our flight was

in house cleaning services daily. reasonable wifi available

the computer were down so no wifi

good size room, free wifi nice shower

the free wifi was great. the staff was very helpful!

the wifi was unavailable.

24/7 room service

room service: 1 coffee is $9 + tax 9% + tip

service and attention to detail from the laundry to room service and housekeeping

the food, the water, the curated bar in the room and the products in it, bed was super comfortable, restaurant was great

service and attention to detail from the laundry to room service and housekeeping

my wifi didn t work the first time on the 4th floor and she was hesitant to give me another room but

don't expect a nice view. wifi was a bit slow in places.

wifi

free wifi did not exist. period. called the front desk. they had no clue about fixing it.

wifi was not working most of the time on the 3rd floor including when i checked in at 10pm

convenient location, very clean and breakfast staff was amazingly friendly..

loved the late check out!!

breakfast wonderful and staff were wonderful

they had free breakfast items, but i woke up too late

realized that l needed an extra late check out

it had everything we needed like free wifi, comfortable bed, aircon that worked

the wifi had a good service

wifi was free and very fast and efficient

t instructions on all the different modes would have

had an issue with connecting my computer to the wifi and they went about and beyond to help me

wifi was too slow; needs to be faster.

wifi connection and when i called the front desk they told me internet was down

wifi was not working

excellent front desk staff, modern room, good wifi

wifi did not work for at least 3 of the 4 nights i was there told the staff and i was told they

staff was very nice, the bar had a great atmosphere too

position, style, cleanliness, comfortable beds, breakfast

the hotel gave a boutiqe experience, with nice bar, breakfast area, gym and service

amazing rooftop bar next door

i also visited the restaurant and bar on the premises and they were both great and conveniently accessed through the lobby

added bonus that wifi and breakfast are included which is not the case with all the airport hotels

wifi was poor and cleaning was not done at day 1 and someday placed a sign outside the door that do

free wifi , breakfast and shuttle to the

wifi was poor inside the room. i wasn't able to use the wifi and had to rely on my data.

wifi not great but weather could have been problematic

nothing really.... early check in and wifi

strange sound in room, wifi intermittent.

i didn't get any wifi and they need good tv channels and a xxx channel too very good

the wifi was in and out

also no wifi, which i found strange

mplimentary) is barely wifi...crazy slow. but you can

common areas were clean and well appointed, breakfast above average, and wifi coverage perfect

the wifi

one tiny detail, which is that you have to re-login to the wifi every single day, which seems a bit silly for a 4-star hotel

the wifi was spotty and had to be rebooted. the price was super expensive.

was nice and clean, stuff friendly, bonus breakfast was very nice

breakfast hostess from venezuela ud83cuddfbud83cuddea shows welcoming hospitality

no gym/fitness center

loved the location (close to train station and family), good breakfast, clean and quiet rooms

no gym, difficult street parking

felt the pool could be a bit warmer since it isn’t really a lap pool.

the gym is great and we always got in when we wanted

hotel that is an incredibly comfortable experience for the guest with an outstanding gym and pool, incredibly comfortable common areas and well appointed rooms

i just love the location, decor, spa, gym and service

had i only had time for the spa -- anything japanese inspired is sure to be incredible

wifi not working

wifi

excellent wifi/internet/network

room reeked of cigarettes; the toilet ran loudly all day and night; i wasn't given wifi; they did not have breakfast or an easy way to access parking; i complained about the toilet

wifi didn t work at all

the room is big, nice shower, wifi worked great, coffee machine in the room, and breakfast boxes with basics, a fruit, a yogurt,

wifi worked

rooms are big and i felt comfortable there, good beds and wifi

close to train, walking distance to restaurants, good wifi, lots of cable channels, spacious rooms

free wifi

the gym had had a pipe burst so it was closed, however they gave us free use of a neighboring gym which

gym was adequate

tiny, so we splurged and got the bunk bed suite, which had enough room for myself and my three kids to hang out comfortably

very nice gym

(early check in, holding bags for me the next day, etc