room was spotless very comfy bed. we were aloud an early check in as we were going to a wedding

exactly as advertised and clean organised an early check in as we were attending a wedding and there was no issues everything was clean and

staff, cleanliness & quality wifi.

room was lovely, the wifi was very fast and breakfast was nice

the spa and health club the large comfortable beds the tv and wifi in the room

find, clean, room was excellent, bed very large, shower brilliant, cost excellent, parking safe, wifi good,convenient for getting into glasgow on m80 and away towards stirling

room was fine, clean and reasonably spacious, good wifi

no wifi -signal appeared too weak

rooms in the side building have no wifi coverage

wifi signal in the room was very

in where to go), the wifi password, and if i had any questions, i only had to ask

car wifi had trouble locating the accommodation but i stopped at a shop who were very helpful

lovely surprise with great taste in furnishing throughout, large comfy beds, good bar and restaurant a wonderful views of marina and hills

late check out and breakfast time

views and having social activities within the area. bar on site

the bar was very nice clean comfortable staff very friendly

the restaurant and bar are well stocked and comfortable

no phone in the room to call down to reception if there was any inquires and no information with wifi password

they did not provide a wifi password and it was not easy to find someone to ask

wifi connection, but not a big deal.

wifi was a bit slow at times, just nit picking really though

could not get wifi in the room

clean and warm, breakfast was great the location was perfect for us as we had a function at the golf course

if you were into golf, it’d be

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there for a wedding had a great nights sleep and breakfast was good in morning aswell

no receptionist or bar staff . we had to go looking to book in. but when found very pleasant

no bar lounge for drinks only.

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing punches

the girl at reception was phenomenal and the room was so clean and my kids loved it

kids said it was the best hotel they’d ever stayed in!

the bar area could be heard from bed which wasn't the best although it wasn't too drastic

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went out of their way to check i was bei g

more light in the bar area and bedroom

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until about midnight

food in the bar excellent and a good pint

amazing shower pressure. staff are so friendly and helpful and a really nice breakfast

didn't have dinner but the bar and restaurant are lovely

the restaurant and bar have great food at very reasonable prices alongside friendly staff

excellent compact room, good shower very clean. beautiful bar are with good food and drinks.

it all, from reception to bar staff and waiting staff, they were all pleasant and helpful

window in my room didn't close completely wifi signal was also very weak in my room, it may help to add more access

staff

great sitting areas with good wifi

ecial mention for iain), free parking, location

ay from crowded street), good wifi, good breakfast

wifi was intermittent at best.

the wifi was good and didn't require information to login and had sky tv which js always nice

wifi would not allow me to send texts or facetime family. internet access was otherwise fine.

wifi poor

wifi in room not 100%

room was perfect and had everything one required (tv, wifi, bathroom facilities etc) (-)little or no wifi in the third floor rooms. (+) the only points against was there was no view and the wifi connection was very erratic (room 75) (-)the view and the wifi connection. (+) the hotel was good value with free wifi on the room (-)quality of wifi was poor fine in reception none in room, my grandson couldn't watch youtube (-)wifi was non existent, not working in the room or reception (-)i didn't have wifi nor good signal at my room (+) wifi was excellent (-)no wifi in room (-)wifi in the room i was in was poor.

bar and restaurant area was lovely, couldn t fault the food and drink

plenty of parking space

great bar with good choice of drinks and amazing cocktails

ample parking although a bit tight to manoeuvre for some spots

bad wifi, tv sky remote doesn t work.

good tv and wifi

unfriendly manager poor wifi in room room was tired and dated

free wifi

excellent wifi you had to keep your dogs on a lead in the grounds but there is a great walk 100 metres from

a burger at the orchard bar is a must- very friendly waiters

kitchen was good but only a handful of plates and other kitchenware

comfy rooms, great service, very clean & love the food & bar downstairs!

lovely spacious room, clean bedding, large shared kitchen.

has off street parking and there is a bar and restaurant

of railway station and all amenities (bars estaurants etc really good hotel, nicely decorated breakfast excellent although on the main road not too

we enjoyed dinner at the hotel both nights followed by a very hearty full scottish breakfast each morning

breakfast was cold

they were also very polite and apologetic bout it the next morning at breakfast

so clean and the breakfast was amazing

the decor through the restraunt bar is of a modern turkish twist and spotless also

when i ordered a guinness from the bar the receipt arrived within seconds, but the guinness never arrived

breakfast not prepared

spotlessly clean friendly staff, very helpful beautiful room breakfast was perfect

bar underneath room, sub-par ‘continental’ breakfast with maybe the worst coffee i’ve ever

very luxurious bathroom, big tv, the kitchen and laundry facilities are a great touch

we were told to help ourselves to snacks in the kitchen which was lovely

the shared kitchen had every appliance you could ever need

great place to stay, clean big rooms, well equiped kitchen facilities.will be staying again

a week, our toiletries were replenished, and there were even drinks and snacks available in the kitchen

you could come and go as you please, dinner was lovely and nice to have drinks in the bar afterwards

liked how friends the staff were and relaxed even though we had the kids with us.

and look forward to visiting again once renovation is completed will most likely return with our kids thank you

- small sink - poor shower and waterflow - no elevator for heavy luggage and kids - lots of email

only negative is that i booked a room for 4 people (2 adults, 2 kids) and there was only room for 3 people to sleep

only thing that was the wifi in the room but i found it so much better in the hotel bar so win

the wifi did not work in apartments out the back of the hotel..

wifi didn't reach the garden wing but they said they were having problems with it during our stay

rooms are clean and garden wing rooms are generally quiet wifi has improved and worked very well

wifi in the garden rooms accommodation was very poor

great breakfast ud83cudf73

perfect kids loved very friendly

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn’t of been anymore helpful

fact i went into reception holding my daughters elves and when i asked if i could put them at the bar a staff member went above and beyond giving them and ice bath and message on the chalk board ,

we also asked for an early check in and this was granted

dinner and breakfast both excellent, and there is a great choice of drinks at the bar

free golf and good food

very polite staff and the golf course was enjoyable

the breakfast was great and the dining either at the bar or in the restaurant was lovely .

buzzing bar and delicious food

it was lovely and peaceful, kids had a great time at the play area at the bar next door.

staff gave the kids some fantastic taekwondo advice before a big tournament which made the stay even more special

big rooms, lots of space when we had kids

staff family friendly good size rooms nice and clean food was good and the park was handy for the kids

the swingpark at the hotel was nice too and the kids enjoyed playing on it

edinburgh airport, ideal for our very early flight courteous, welcoming staff good food, pleasant bar although the band played late, it wasn't too disturbing and everyone went home quietly

wifi signal in the rooms is rather sketchy, but signal in the bar and restaurant is good

the room was not above the bar but around the back, and it was really quiet

really friendly bar staff. room was perfect and well worth the money!

downstairs bar very friendly and accommodating

i had asked for laundry service the evening i arrived and was told to bring

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient and was very

wifi worked downstairs, but didn t work in my room

wifi was terrible and not offered an alternative

really clean,good wifi fantastic location

really nice food, nice place, good location, free wifi.

super easy check in. spotless room. friendly staff. free wifi x

double bed for kids. 2 singles would be better.

free gym

breakfast was wonderful

the evening bar staff were excellent, very chatty and engaging, which made our stay a very enjoyable one

breakfast options were really good, kids loved the waffel machine

laura was very helpful and arranged early check in for us

friendly staff, allowed a late check out at short notice which was very helpful

parking for large trailer and close to my destination

receptionists and very pleasant interacting with her, she was very loving and caring towards my kids and helped us to get fresh water

were refugees there witch they would not be quiet, slamming doors, kids running from room to room till early hours of the morning

separated rooms for family with kids

they even arranged a late check out time for us as i had 3 children with me

the whole place was amazing , room, food, staff, location , bar will defo be returning.

the breakfast was lovely staff were lovely &

clean, comfortable, great breakfast and friendly staff. even shared their sweets with me.

we had dinner in the restaurant, lots of choice and it was really good, afterwards we sat in the bar area and there was a singer performing

breakfast was good, and there was plenty of choice from full english to pancakes

the wifi wasn't good at all

king size comfy bed, well stocked drink making tray, tv and wifi

good wifi signal in room

staff / carparking ' good wifi' food location was good for us would book again ' good price for a weekend

wifi dropped occasionally

staff couldn’t have been friendlier, great food, had dinner and breakfast

breakfast was fantastic, we also enjoyed delicious dinner on both evenings during our stay

the small mini bar items were very reasonably priced

location, staff. breakfast. everything ud83dude0a

as a first stop on our nc500 road trip, the young lady behind the bar took the time out to write down all the locations that she had been to and gave us some tips,

the only niggle i had was it took quite a while for breakfast to be served

breakfast was great, we paid for the cooked breakfast as the continental was not so good for a

the music from upstairs in bar was loud but i had ear plugs so it did not disturb me

early check in; friendly staff; clean well appointed room; lovely evening meal; well positioned

a headache unfortunately and i didn't realise you had cereal and juice out until we had our hot breakfast as nobody said anything

right next to the restaurant and bar area which allowed dogs

restaurant and bar were great

late check out

had a couple of friends meet me in the bar and we were told we didn't need to book a table at the restaurant

there is a restaurant and well stocked bar within the hotel and the menu suited all tastes, there was a children’s menu too

lovely stylish room, fabulous relaxing bar area, very friendly attentive staff

more classical breakfast arrangement

good relaxing areas downstairs, kids happy with the games available

staff at bar was very slow

fantastic foyer with games and pool table, small gym and shop and

was very friendly - loved the breakfast server, she was so sweet

yummy breakfast

care of admin and a myriad of duties, dad taking care of chef the traditional scottish full breakfast cooked to order and as school summer holidays were in order their 17-year-old son was

great breakfast

nice view from the room little welcome details, which the kids really appreciated

missing wifi in the room, but i knew it before reservation, so nothing bad about being here

wifi wouldn t connect

wifi in the rooms was a downside

was only one negative thing i could comment on and that was the wifi signal, for a 700-year-old building i'm not going to complain to

wifi does not work that well as expected.

changes to the reception being moved onto bar staff is terrible

staff are wonderful. bar area nice and relaxing. lovely big comfy bed!!

huge dining and bar area to welcome us

was excellent with very efficient staff, bar staff where brilliant and we’re more than happy to make cocktails not on the menu and finally

bar was great for a pre dinner drink and quiet relaxation time

free wifi

wifi was good for the most part but did drop at times

wifi was also good, and the facilities like the bathroom were clean and functional

the bedroom was great, bed and pillows comfy, plenty of hot water in the shower, and wifi was excellent

wifi is free and very fast too

good cupboard space and wifi

the wifi was the best i have had in most of the recent hotels i ve stayed in

the room was clean, spacious and comfortable with fast wifi

wifi was poor

good wifi

in addition, babbity bowsters is a cool bar when you can drink a beer or cider and listen to live music

bit awkward getting through the busy bar with a suitcase to check in but i guess that's to be expected

i have been drinking beer in the bar since i was 19 years old, i am now

staff couldnt do enough. very helpful. laid back. late check out. very modern decor

late breakfast and late check out a huge plus

wifi was strong and location was very convenient

to pay for strong wifi considering prive per night is not cheap i expect full free wifi no complimentary bottled

good wifi too

location, friendly and helpful staff. wifi. clean.

on 4* hotel and for wifi you require that we need to sign up to the benefit program

the bay horse was a nice pub, and the bar man was very

the only thing was the noise from the bar late into the night.

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned by the store across the

bar staff were accommodating and insightful, the beds were comfortable, and the bathrooms were

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

managed to get an early check in and later check out

a very warm feel about the place, i liked the cosy bar and seating area, the room was great too and bed extremely comfy

bed was very comfy,the free wine and cheese bar was a great bonus and the breakfast was excellent at extra cost but well worth

just a few noisy young people in the bar spoilt it slightly.

arrived way too early and said i'd chance asking if i could get an early check in and it was arranged within

lovely stay, great facilities and ideal for kids.

breakfast was brill, staff were great ,it was quiet with comfy beds the kids loved it ,will be back again

free parking included, the room, a comfortable room managing a good nights sleep and a good breakfast

kids had a blast, we're currently staying at the double tree by hilton in glasgow and it's no where

charge for pets is £30 per stay, which is brilliant value for money compared to other places that charge a

breakfast was lovely and plenty of

the breakfast is an added bonus, good selection of

bags and takeaway cups, i hadn’t even thought to ask but appreciated her attentiveness as with kids it saved a lot of mess

the staff were great and allowed us to have an early check in

staff extremely helpful and friendly. ability to have a late check out was so helpful

wifi is unfortunately down on my last day of stay as well as the lift condition is kind of old

wifi coverage in the room was a bit patchy, but very usable in common areas.

you only get one hour of free wifi so i had to use my 4g.

wifi connection was not really good in my room

wifi was terrible, stopped trying to use it in the end

perks included access to a laundry room, pool and table tennis in the lobby and just a general welcoming feeling

everything about this hotel is great. location, room, breakfast, staff laundry.

welcoming staff, wonderful facilities including work space at the lounge area, pool table, gym, laundry etc

ud83eudd70 great offer of additional services (laundry, gym, billiard/ table tennis)

great location and vibe in the bar /social space

gorgeous wee hotel and the bar is quaint and homely

wonderful meals in the bar below

the food in the bar was really tasty too and good value for money

very easy going vibe, top breakfast , late check out

music first thing at breakfast cereal spread out in a bowl on the bar catching stour and getting soggy - ud83dude2b seeded bread, no marg, only full scottish at 09

there were excellent bar and restaurant facilities in the hotel so there was

very clean through out. lovely breakfast. very friendly staff.

the price of the drink is expensive could see why bar empty

the hotel advertises a laundry service which was, in reality not available

at christmas the atmosphere really joyous and families in lobby bar cheerful and happy

this time wifi reception in room was very weak

better wifi

free wifi advertised in the room info was wrong and we struggled to get any connection but it didn't

slightly dated but had all extras, easy wifi

the wifi signal was very weak in the room.

wifi is easy to access and works well, beds comfy and extra pillows provided if

very clean and v good wifi

wifi not clear where it was

wifi fast enough for remote work

rooms are smart and clean and there's a good amount of public space with good wifi for working/relaxing

the wifi and television remote didn't work.

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

no wifi in rooms, very poor signal. mattress and pillows too firm

wifi

the wifi connection was terrible

tv wouldn't link up to the wifi so i couldn't watch netflix or anything and didn't want to go ask for help as it was late

the room had its own wifi connection

lot of dust in the room, wifi connection to the tv was rubbish and couldn't watch any tv as it kept skipping and lagging

the staff were very friendly and the the room service was amazing.

atmosphere and the decor is amazing, the room service, cleanliness, staff members very helpful and accommodating

money, extremely clean, private bathroom in room as well as showers near room, spacious area with kitchen facilities, great check out time, reasonable parking prices 2 minute walk away, beds were

had thought there would be a kitchen but went over the street to el paso for entertainment and a lovely steak

the kitchen is missed !

laundry system was a bit fiddly - you had to download an app and load money onto it as the tablet

the laundry was the cheapest i've found in europe - £2 for a wash or dry

the wifi was slow.

lovely staff and really clean and free wifi and mini bar in room

location. cleanness. wifi. complement drinks daily

the air conditioning units outside the window very distracting, plus we could not get very good wifi reception although it showed as being available on my phone i could not use

reliable and fast wifi

food and bar both met our needs late evening after nights at sporting events

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

everything - great room, wonderful staff and 24/7 bar and food facilities

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

friendly stuff, great coffee, free wifi, breakfast included in the price, great location, clean rooms

wifi

free wifi is great

decent sized twin room, comfy beds, free wifi, friendly staff

beds were comfortable, extra pillows available in the wardrobe, wifi was great, and so was the ac

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

free wifi

fast wifi is available too free of charge

workstation and wifi excellent to work remotely

the free wifi facilites were easy to connect to. additionally it was in a good central location.

staff polite & attentive, room quite, wifi was good, washing service was impeccable, only downfall was if i didn't ask i wouldn't have

also got late check out for 10£ fee

option for 1pm late check out

the late check out option (£10 extra) was easy to book and well worth

staff did not agree for late check out even for 11am without paying £12 extra

the blind was black out which helped keep the sun out in the morning concidering we had late check out

great location, excellent room, wifi/tv superior to any other hotel and a free rubber duck!!

the wifi was really fast and it had sky sports so i was able to watch some pl matches during my stay

beds, well located, parking in big ncp next door, gym selling day passes next door, fast free wifi, pretty perfect

free wifi with good signal

clean, spacious room, very comfortable beds, good quality toiletries in the bathroom, good wifi connection

the gym is a bit small.

amazingly large room, excellent spa/gym

staff were fantastic got an early check in and were so helpful with any requests

early check in

staff were amazing jamie at the bar couldn’t do enough for you excellent member of staff

ample parking outside

room with a great bed - easy location right off the motorway with free parking - fast, free wifi - good quality, covid-secure breakfast with sandwiches, cereal, toast, fruit and

wifi in rooms was a little

not use wifi

ee) wifi

room was quite small and wifi was slow, but apart from that everything was fine

an) was very very slow.

wifi overall good but not great for streaming at busy times

wifi kept dropping out only 2 caffeinated coffees in the room

wifi was quite poor. no minibar for cold drinks etc.

jacuzzi bath was a hit with the kids and nice big family room

kids eat free at weekends staff were great, really friendly and helpful

room excellent, spa bath a plus and very comfy beds. best nights sleep on holiday so far

all the young kids hang about out side after club shuts

3:00am - if you are not a sound sleeper, perhaps ask for other side rooms, as thankfully our kids were

friendly staff. central and late check out was great.

we were offered a late check out which as needed as children were in a dance

they also gave me a late check out so an excellent stay

excellent location, comfy beds, great breakfast

breakfast,which was included, was always fresh and plentiful and the bar staff in the evening were great

excellent bar - especially if you're a whisky lover

bar and menu with sport on

hotel was lovely outside and inside, nice eating area and bar area

safe place to relax in the lounge bar at the end of the day

limited bar menu served to your room, but understandable during lockdown and good options for breakfast

is no parking for hotel guests, we needed to park at local gym parking, that turned out to be an expensive parking even with discount provided by hotel

late check out to 12 was a bonus

for and when we said it was our anniversary she kindly gifted us some free drinks at the bar to kick off our stay ud83eudd70 the room was immaculate, so fresh and stocked with fluffy

friendly staff very clean and nice rooms well equipped gym breakfast was wow

nnot remember his name but he is glaswegian) helped a lot with the faulty wifi connection and move between rooms

e under more negative) and was also such a nice and

the concierge

the wifi was disappointingly slow, i didn't use it in the end as it was too frustrating.

in-room wifi can be a bit temperamental

when we asked about wifi we were advised you had to be a member only to connect

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

wifi wasn't great

wifi was a bit hit and miss but maybe that was a bonus to help us relax more!!

amazing bath , amenities, good wifi, good location

wifi only available in public area, not in bedrooms.

wifi was intermittent in room

7) but fine elsewhere.

wifi was a little temperamental, but the place was busy.

wifi was not working in the rooms, only in the reception

the only thing i would suggest is a frying pan. useful for making breakfast.

only thing that let it down a little bit was the breakfast wasn’t great at all

the facilities was also great; it had a laundry bar and a gym next door

included a gym and laundry options

modern room, every facility i want including a gym, everywhere was spotless …