breakfast was the best we ever had, freshly cooked and good

the whole place was amazing , room, food, staff, location , bar will defo be returning.

we had dinner in the restaurant, lots of choice and it was really good, afterwards we sat in the bar area and there was a singer performing

a delightful hotel, bar and restaurant

there is also a nice bar with great value drinks

great staff, lovely bar and food. really nice place.

so very comfortable with excellent facilities, nice food and bar facilities

to the motorway, very friendly and helpful staff, good breakfast (my kids loved the waffle machine)

plenty to choose from and the waffles were a hit with the kids

good size rooms, kids staying for free, a modern, well designed and well-maintained hotel, a bar menu that was reasonable and handy if you did not want to step out to eat and drink, convivial

there aren't any pool/gym/spa facilities

spa not open yet. some public toilet facilities were in poor repair.

we have 2 kids age 8 and 10 and they had a ball as well as our 6 month old lab, who was absolutey spoiled by

only thing i would not change but add , is a spa , pool area ,, i believe the hotel is in the process of having one added

a spa would have added to the experience

excellent bar - especially if you're a whisky lover

bar and menu with sport on

hotel was lovely outside and inside, nice eating area and bar area

safe place to relax in the lounge bar at the end of the day

everything was great including all the staff at checking in and out and at breakfast

breakfast was an all you can eat buffet

extremely friendly and great with the kids

not nice if you have breakfast or dinner and someone sitting barefoot and in pyjamas next to

very clean well located and tremendous staff. lovely open plan reception bar restaurant area.

the bay horse was a nice pub, and the bar man was very

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned by the store across the

noise from the bar downstairs wham trying to sleep, wasn’t really an issue as that’s what you should expect if

wifi code had to be asked for and was wrongly written down by under-pressure bar staff - only found out after staff had gone home

i would have liked to know what was included in the breakfast.

breakfast not prepared

location was near the event i was going to. breakfast was good

absolutely loved it especially with the complimentary breakfast

spotlessly clean friendly staff, very helpful beautiful room breakfast was perfect

the noise from the lorry park resulted in a very disturbed nights sleep

they park on

were given a room on the bottom floor which was right next to the lorry park and heard every lorry that came in

disturbed mine and my kids sleep

risk of injury to kids and people using it

wifi in rooms was a little

wifi was very good

past experienced says bt is very picky about wifi security, and that was probably the problem here

wifi was working best in main hall but not so well in guestrooms.

not use wifi

had to ask for the wifi code but still couldn't get it to work, which was unhelpful on a business

had alot of trouble connecting to the wifi, tried several times with no luck

for those that want to stay connected the wifi was top notch

pillows were not very comfy, too firm. the wifi connection was poor .

poor wifi connection.

free wifi is a

poor wifi speeds and tv reception blotchy in rooms.

wifi was terrible and not offered an alternative

very good rooms, facilities and staff were excellent. wifi was also brilliant.

wifi wasn t secure so i didn t use it

the room, the shower, the bed, the breakfast, the desk, the wifi, the lighting

non existent wifi. bad smell coming from the bathroom sink which was never rectified

rm 2 wifi was terrible

wifi did not work causing me and my partner to use our mobile data to stream netflix

and disgraceful terms+conditions for the wifi

i had asked for laundry service the evening i arrived and was told to bring

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient and was very

the rooms are clean, comfortable & well equipped & there is free wifi

next to the main shopping centre plenty of free car parking the room was quite spacious free wifi worked well friendly and knowledgeable staff good value for

facilities: gym, breakfast,wifi free which is normal for the century we are living

wifi was excellent and easy to access

wifi poor

the leisure and spa are really good and relaxing

swimmimg pool and gym facilities

swimming pool sauna and steam room amazing, and food amazing

the spa was brilliant and so relaxing

spa facilities was very good swimming pool very nice ud83dudc4c

the free wifi is also non existent in the bedrooms only around the reception

good sized car park. wifi reasonable. food good and reasonably priced.

wifi worked well and there is a reasonable size car park

having usb sockets the wifi was patchy and wouldn t stay connected in the room but was fine in the restaurant

and personable place, with convenient restaurant/bar and good wifi, rooms with private bathroom

the bar and food

hotel was very clean and beds were comfortable great little venue for kids with park and plenty of space to play would recommend and great value for

the bar / food was fab staff very helpful rooms lovely and clean. enough towels for a family

lovely clean rooms, friendly staff, bar was on p point cant complain

was lovely adjoining pub was perfect nice & relaxing perfect for kids with indoor & outdoor play

wifi was poor

only one set of towels in room, had to ask for 2nd set. wifi would not connect in room.

the rooms are spotlessly clean, wifi is decent and

great wifi quiet room very clean

wifi was intermittent at best.

wifi in the room came and went, but wifi in the reception area was excellent

wifi, spacious room and bathroom, very nice bath tub

wifi can be a bit tricky to use

my tv didn t work wifi was weak

wifi had good coverage in rooms

the bar area could be heard from bed which wasn't the best although it wasn't too drastic

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until about midnight

food in the bar excellent and a good pint

more light in the bar area and bedroom

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt relaxed and at home

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing punches

the girl at reception was phenomenal and the room was so clean and my kids loved it

kids said it was the best hotel they’d ever stayed in!

get wifi in our room (well it was very intermittent) (-)wifi code written on paper when room key issued (+) wifi was fast (-)wifi would not work in dance studio (-)wifi....it was useless! (-)very weak wifi (+)rooms are comfortable and clean. wifi is good room service food was good. (-)wifi was not found in the o2 net (my husbands bt nrt had no problems), wifi wesk in our room. (-)menu choice in both bar and restaurant the wifi is good, free and powerful, however if you are using it for work with a vpn connection, your (-)wifi was a bit dodgy and i had to it in the corner of the room to get a reliable signal strength

the room was big and clean and we could enjoy the gym and the swimmingpool

stains on the bedroom carpet ! no answer when called reception or room service !

bag with a lot of cash a engagement ring i was going to propose on a suprise holiday way the kids

restricted room service

full scottish breakfast was very tasty and plenty of it

breakfast was fantastic and my first taste of haggis, bloody lovely

there for my cousin’s wedding rooms were lovely bed very comfortable and breakfast was good in the morning

free golf and good food

and i was i'd of known that a complimentary round of golf could be included, i'd of brought my clubs

everything the food the staff elisabeth was great the rooms the spa bath mmm lovely

jacuzzi bath was a hit with the kids and nice big family room

if you have kids need to think about it

great atmosphere in the pub in the evening and kids were allowed until 9

all okay, maybe would say the bar was a little cold, but the rooms are always very

wifi is very poor

wifi, could be better

breakfast could start a little earlier. lack of usb charging points in room. public wifi.

the room was immaculate with no faults and included coffee and tea as well as strong wifi

was so comfy and room was a good size, wifi and smart tv were brilliant additions, breakfast next day was better than expected and all

loved the wide choice on offer for breakfast and everything was very tasty.

great breakfast, and lovely staff. we had an evening meal too and it was lovely

lovely modern room and very kind staff. the bar was cosy for us too.

bar was beautiful and room perfect

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

wifi- really irritating logged in but kicked you out every 2 minutes

poor wifi in bedroom

amazing helpful staff. gorgeous setting and comfy bed! brilliant fast wifi too!

wifi connection worked well in all areas of the hotel

wifi is good

15 and it was perfect - spacious, clean, big tv, large bathroom, great water pressure, super fast wifi, large comfy bed, quiet room, nice amenities, tea, coffee, hot chocolate

staff

wifi was a little slow in the room. ok in lobby though.

wifi was available, didn't try it

great sitting areas with good wifi

a sunday morning, the bar and the restaurant were closed (after a wedding party), so we couldn't get anything to eat or a

a free car park is definitely a bonus, an early check in which was one hour before the normal check in of 3pm, this was great for me as i am

clean and warm, breakfast was great the location was perfect for us as we had a function at the golf course

pleasant outside area at back looking towards golf course

nice bar and restaurants attached to the hotel

laura was very helpful and arranged early check in for us

friendly staff, allowed a late check out at short notice which was very helpful

lovely vibe to the bar area, great place to meet up with my student son, he loved it too

children with us and although the staff were friendly enough we felt a bit out of place with the kids

comfy, great gym, youtube on the tv

expensive breakfast

room, friendly staff, early check in and a very cool vibe to the hotel

in addition, babbity bowsters is a cool bar when you can drink a beer or cider and listen to live music

and warm welcoming bar with great rooms

late breakfast and late check out a huge plus

early check in and late check out times available which is excellent

the bar was also very vibrant and had a great atmosphere for socializing

perfect areas to chill and relax outside of your room. good bar area.

amazing breakfast, great rooms, lovely, people, great amenities (gym, table tennis, billiards table,

ud83eudd70 great offer of additional services (laundry, gym, billiard/ table tennis)

it was like a hostel for kids

the colorful and tasteful décor, along with thoughtful facilities like the gym, laundry room, game station, and coworking space, made the stay even better

nice to have the bar available once returning from walking/touring the city

excellent location, comfy beds, great breakfast

location was excelnt as was the breakfast

arrived super early and the staff were so so helpful, let us enjoy a breakfast and early check in, more than we

ever could have asked for, we left at 5am and the receptionist made a wee breakfast bag for the kids to take to the airport

welcome very friendly and helpful staff lovely little bar and good menu excellent location in the centre of glasgow very good breakfast

wonderful meals in the bar below

rooms above the bar are comfortable and quiet

very easy going vibe, top breakfast , late check out

the staff are really friendly and helpful and the bar area is lovely with great cocktails and wine

amazing garden with lots of space for kids to

breakfast bag was available as the kitchen was closed. that was a nice touch.

liked that we had kitchen facilities and allowed dogs .

after 20:00 and the lady at reception asked the chef if i could have something to eat as the kitchen closed at 20:00

kitchen was expectantly closed one evening.

the room had its own wifi connection

lot of dust in the room, wifi connection to the tv was rubbish and couldn't watch any tv as it kept skipping and lagging

tv wouldn't link up to the wifi so i couldn't watch netflix or anything and didn't want to go ask for help as it was late

room service to be available

room service gadget didnt work

double capsule is not really built for 2 adults

the laundry was the cheapest i've found in europe - £2 for a wash or dry

3 adults in a room

very reasonable price to use the laundry

thanks again for the help of the laundry coins issue

good wifi too

location, friendly and helpful staff. wifi. clean.

the wifi was good, very fast

wasn't any information pack in the room about wifi or times for breakfast etc

however there was an information section on the tv when you got to your room that explained wifi code, check out times, breakfast times etc

room is a little cramped for space, and wifi is really poor.

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

the breakfast. good wifi for work requirements.

wifi was quite slow although that might have been due to my laptop

the wifi and television remote didn't work.

the wifi at he hotel is not protected and for this reason i was unable to use the connection for work

packed breakfast cos we left early. reasonable coffee from machine. fast wifi.

wifi

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

fantastic wifi, hospitality corner was great, hotel very clean and central. we will return

we got a complimentary room upgrade and early check in, that’s fantastic!

was allowed early check in at 11am without any additional cost

arrived way too early and said i'd chance asking if i could get an early check in and it was arranged within

i requested an early check in and it wasn't a problem

managed to get an early check in and later check out

having a little personal kitchen was very handy

clean room with kitchen facilities. central location

the only thing i would suggest is a frying pan. useful for making breakfast.

the facilities was also great; it had a laundry bar and a gym next door

there is also a 24hr gym available

i am a regular hotel user for access to my kids and can honestly say this is by far the best accomodation we have had and at a much better

started doing cocktails and it says that the bar was open to residents (subject to availability) but i wasn’t informed that you stop selling

reception staff and bar staff very courteous

bonus of breakfast and a single room for me plus drink voucher it was my mums 87 birthday going to stricktly

great people watching from the bar area

wifi could be better

rooms were clean, nicely decorated, the shower was great, good tv and wifi

free fast wifi

location is perfect and the breakfast choices are very good; wifi connection is great too

the gym and bookable office rooms were fantastic perks and can we talk about the wifi

staff were very friendly and welcoming, room was very comfy and wifi was great for working from

wifi in room

easier acess to wifi

down by very poor wifi

tea making facilities, tv and wifi

lovely staff unreal bar and restaurant

the very welcoming staff, delicious food and service in both bar and restaurant.

staff were excellent and very friendly, the room was comfortable and the bar and restaurant were lovely

bar and restaurant very good we had a lovely meal and great breakfast

excellent restaurant and bar facilities

unsecured wifi which meant could not access mail and internet. emergency exit door locked

lovely staff and really clean and free wifi and mini bar in room

wifi

never used the wifi as 4g was strong

location. cleanness. wifi. complement drinks daily

clean, quick early check in and right in the town centre

large bar and lobby area, very stylish and nice to sit and chat with family

incredibly cosy bed, free early check in and late check out (12pm)

could easily get an early check in

great to have such a late check out at 12 even though we left

i didnt use the wifi so didnt comment on

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

no time to use the tv or wifi

parking is perfect, rooms are perfect and staff are excellent

to order room service but either the phone didn t work or there was no answer

wifi was not great and also struggled for a decent 4g connection

wifi only available in public area, not in bedrooms.

wifi was intermittent in room

if this category is required i d say the wifi was a little slow...

wifi was not working in the rooms, only in the reception

staff in breakfast were fantastic

great staff and great tie in with local gym. fab breakfast

good bar area

everything, especially the main bar area .

lovely breakfast and lovely staff

but at night the vega bar and wspoons had coffee machine switched off

early check in not permitted

and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor expensive breakfast had a lot of options at £15 per person good free wifi very quiet and

bar, gym and bowling alley in hotel

nice gym and café

if a room had been made out of a store room or something) and the wifi just didn't work

in-room wifi can be a bit temperamental

e under more negative) and was also such a nice and

put in had a narrow door

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

early check in

lovely, inviting bar area

we did book for the spa but somehow the dates got mixed up!

amazingly large room, excellent spa/gym

clean & modern with friendly staff - i even used the gym which was small but they have

being broken was slight pain since on 3rd floor and kids with bags

room was nice. staff friendly. good breakfast. excellent location.

of the female reception refused to give me an hour of extension for late checkout (their checkout is at 11am and i just asked for it to be at 12) since me and family

cot in the room witch aye though was terrible it was a good job my daughter took a couple of the kids blankets with her or they would not had

breakfast was lovely and plenty of

good size room, comfortable bed, good wifi

wifi connection was not really good in my room

clean, quiet, friendly personal, good breakfast and wifi.

was ready, plenty tea/coffee sachets, comfy bed and staff very pleasant helped us to get into wifi on our phone

wifi is unfortunately down on my last day of stay as well as the lift condition is kind of old

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

very clean and v good wifi

free wifi, lovely toiletries and absolutely spotless

rooms are smart and clean and there's a good amount of public space with good wifi for working/relaxing

the tv wifi wasn t connecting so i couldn t put on youtube and netflix when it said i could

wifi not clear where it was

everything - great room, wonderful staff and 24/7 bar and food facilities

food and bar both met our needs late evening after nights at sporting events

we got told on the night to come to bar area and collect a flask with hot water and couple cups

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

great location, excellent room, wifi/tv superior to any other hotel and a free rubber duck!!

wifi dropped occasionally and didn't always connect straight away.

free wifi with good signal

wifi was free and worked very well

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

the breakfast is varied, good quality with plenty of choice

early check in very helpful staff jan lovely wee lassie £10 burger and chips the chips were

room, bed and breakfast was excellent

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the room cost, varied and tasty

wifi kept dropping out only 2 caffeinated coffees in the room

the air conditioning was very loud and the wifi

wifi was quite poor. no minibar for cold drinks etc.

the wifi didn't really work, there was no water provided with the room

wifi was poor, hotel condition was a bit tired.

was slightly cold and could have done with an extra blanket, and wifi was hard to sign into on some devices, but i got it working

excelent location! great breakfast!! good wifi

for quiet room and got very quiet room free wifi very clean room very helpful staff breakfast and ambiance excellent fantastic value for money

amazing staff rich breakfast clear place coffee, juices, fruits all day available wifi lobby

rates, location, clean and comfortable rooms, free wifi, friendly staff

wifi signal was sometimes slow and the bagpipers next door can make an afternoon nap a bit more

wifi needed to be continually signed into

this time wifi reception in room was very weak

better wifi

poor wifi

good gym, good bar, nice quite room

pretty place, loved the bar with food service 24-7 downstairs, everyone was very very nice, very clean everywhere, loved

for breakfast they need to provide sugar free juices and syrups for waffles

were excellent and very friendly x hotel was extremely comfortable and in a good location x breakfast was of a high standard

my knee and they gave me a small bag of ice to put on), breakfast was fabulous to start the day, bar drinks were good

amazing bath , amenities, good wifi, good location

wifi was a bit hit and miss but maybe that was a bonus to help us relax more!!

wifi wasn't great

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

slow wifi internet speed

wifi worked fine

free wifi and lift to all floors

the wifi is free and fast too what's more to ask

good wifi throughout

bandwidth of wifi

wifi connection excellent. large room and very comfortable. high standards hotel. good location

fast wifi is available too free of charge

the free wifi facilites were easy to connect to. additionally it was in a good central location.

workstation and wifi excellent to work remotely

but im was not offer wifi though i paid for it

also got late check out for 10£ fee

only one room key worked we paid for late check out and was woken by cleaner at 11am

option for 1pm late check out

we also took advantage of late check out which allowed us to ease into the next day

also was very happy with the option for late check out as our flight home was very

no free wifi in the rooms.

no free wifi in room

paying 10 for wifi in this day and age. especially considering the price of the hotel.

the wifi was not working at all

wifi was free and we didnt have breakfast

check in open late, 24hr reception with pizzas and drinks. late check out as standard.

breakfast was nice, didn't expect to have complimentary breakfast for kids with paying adult, super value for money

offers a series of games for kids in the lobby

continental breakfast was spot on

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

wifi not secure

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

staff, good location, nice modern hotel, good wifi

clean, minimal, on-site bar and restaurant which was excellent good location.

the wifi connection

m and also very weak or no wifi coverage in my room as i have been given the corner most room on the top floor

free good wifi

spacious breakfast was fresh and very tasty wifi that actually stays connected friendly

location tv and wifi was good breakfast and bar food were good

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

own issue in that part of the hotel) and we

nice furniture - huge comfy bed - nice view - breakfast is ok - great location - very good wifi - nice

one staff member helped me sort the wifi on my child's medical device

i hate having to create an account to access wifi

the wifi could have been a bit quicker but i managed.

the wifi could be better. should be secured and free

neat maintenance and high speed wifi

bad wifi reception

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

no laundry facilities but this is a very minor point.

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no cooking, towels, must be bought, no laundry.

we did get an early check in at 3pm

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

the bar and restaurant weren’t open

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

dinner and breakfast were both lovely

i had requested an early check in if possible as we had lunch booked for my husbands 40th birthday and the team were

if i was being picky i would say coffee, hot chocolate in bar could have been hotter!

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

location and convenience of hotel having ev charging stations

very close to secc. great atmosphere. lived the foer and bar area.

pool table and gym available in the hotel

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

of genius) there were also lots of things to do inside the hotel, like a photo booth, pool table, gym etc

loved the bar and the clean rooms, great value!

beautiful clean hotel with beautiful breakfast.

bar service could have been better, but that's not a criticism

large rooms and breakfast was very good

in roof top bar not very pleasant

rooms, good breakfast buffet at relatively low price, value for money, location few bus stops away from city

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

food was lovely however i wish there had been a little more choice on the main menu- the kids menu was excellent

hotel breakfast

location was perfect for attending hyrdo with 2 kids

wifi was very slow and traffic from the main road could be a problem

staff, food was amazing, just a few minor things we had no slippers or robes in our room nor any wifi

wifi was very good, both for personal devices and a work laptop

also we had trouble getting a wifi signal in our room

wifi was a little weak in the tower but who's complaining - i got to stay in a castle!