wifi password did not work

the phone to our room was broken couldn t call the front desk to ask for wifi password it wasn t provided

the phone to our room was broken couldn t call the front desk to ask for wifi password it wasn t provided

wifi was terrible and the continental breakfast was laughable

wifi too weak to use, no local tv stations, no major networks, phone didn't work, plugs literally

plus last year pool was open til 9

the pool was closed and it was 80 degress out

not look for breakfast, was a simple room an from what i experienced was clean as any i've stayed at well really

website said the pool was open, and it wasn't

the pool was closed and covered up

can't really think of anything other than maybe more of a breakfast.

much of a breakfast, just coffee, oatmeal and muffins but the room was very clean and comfy

breakfast could be a little richer (it was very very basic), a kettle in the room would help..

free version of the wifi was very slow and the free breakfast consisted only of individually wrapped muffins and granola bars

not a good breakfast.

the room was really nice, clean lots of storage and the mini kitchen was a plus.

the rooms were spacious and clean. kids loved the pool. all the staff were very nice.

clean and loved the pool

breakfast was really good compared to a lot of hotels and the pool and gym facilities were nice

the kitchen supplied with some dishes, soap, and dishwasher.

breakfast was filling, however, breakfast potatoes were not available

breakfast

good breakfast & nice beds

on the second floor there is a laundry room with two washers & dryers

the continental breakfast provides

there was a pool and gym

only take and go breakfast - not updated on website to reflect this

especially loved the full size refrigerator in room and kitchen area

size of room kitchen bathroom size

was told by gentleman at front desk breakfast was till 930

i was then made to wait for one hour in the lounge, the lady told me she had to take care of laundry first and this was in the am other day

the kitchen area in the room

full kitchen and can walk to starbucks

when i done laundry they had no change machine and the lobby desk said they dont give out change

there are laundry facilities on site which come in handy

they're nice rooms and the breakfast is great

breakfast cleanliness kindness

they had a different breakfast every day

only reason we booked that hotel was to enjoy the pool and it was closed that day

due to the fact this covid 19 is going on we couldn’t get hot breakfast in the morning

a full size kitchen,came with almost every utensil,big fridge with ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

wifi is very good

couldn t get wifi to pull up

parking was always available right outside the unit

the kids had their own bed and bathroom

they had a pool

no breakfast major disappointment

didn't like breakfast the location is great.

thw pool could stay open a little later

pool was open but it is very small

the staff, the location, the amenities, and the breakfast were amazing

good location and helpful staff! wry convenient laundry!

swimming pool was closed

breakfast was also good

the breakfast was very good

i also am a fan of the laundry room that is just the perfect size and convenience for me to do loads of laundry

the breakfast was nice

the breakfast was great

the ice machine on my floor was out of order and the laundry vending machine was out of order

pool and the fire pit outside

free wifi was weak. to mant other people were on line.

wifi whole stay no towels

the wifi kept going out because it was raining and that wasn't very cool at all, it's 2022.

wifi was good

the wifi was good enough, and i had no hassle in connecting to it

was dirty, walls are grease in the kitchen area bathroom tub was nasty rusty and not clean at all, the room carpet are nasty, we could

for a pet

the staff was friendly and i didn't have any bugs in my room plus they had a laundry

the location. the mini kitchen.

for the price it was very clean. liked there was a nice laundry facility on the premise.

great breakfast, great fitness center

breakfast was superior

clean comfortable room. plenty of towels and the breakfast was awesome!

bed was very uncomfortable and so was the sofa pullout for the kids

the hotel was nice and the breakfast was plentiful

better beds and better breakfast choices and just alottle mpre cleaner

no breakfast

get breakfast ud83dude15 i asked for a late check out an i didn't get it they continued to knock on the door very

there was no breakfast and it was close to where i was visiting friends

no breakfast but there’s an absolutely amazing mexican grocery store across the street so it’s

wifi sucked

great wifi

clean, excellent tv, fast reliable wifi

renovated hotel with very nice rooms with free wifi and water in the rooms

wifi was very slow, ended up not using that service.

that is all i liked oh yeah laundry room that was ok

even with 2 wild kids

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

open up the pool alittle longer

we enjoyed the gym and pool

and amenities are great, with wonderful, free coffee and tea 24hrs, an indoor pool, and a nice gym

loose the pool and don’t charge for breakfast…

front desk very nice ask if we wanted first, second floor, we stayed in first floor close to pool

pool was closed

pool was soooooo cold

didn't notify me online or at the desk that the pool wasn't available

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room, workout room, and breakfast area, lobby were all very clean and well kept up

too many kids to enjoy pool

my kids loved making their waffles

loved the laundry service even though a little pricey

very clean, very nice staff and breakfast. very quiet hotel

the perks with the food, pop, and popcorn was great for the kids

amenities, pool and jacuzzi area, friendly staff, very comfortable and clean

pool too cool for kids

the kids loved the pool and hot tub

could of been kept on longer during the day when it’s 90+ outside and your hanging out by the pool but there was a gas station within walking distance

i needed a late check out and they approved it for me

upkeep of parking lot and pet area

i liked no pet fee and the staff was friendly.

a little pricey but balanced out with not having a pet fee.

the hot breakfast! and everything was very nice!

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

only thing i disliked, was there really wasn't a variety of breakfast choices to select from

i think breakfast should be extended until 10 am

the breakfast was excellent!

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served for free

the gym was great. the laundry was great. the customer service was awesome.

the breakfast room is well stocked and everywhere is clean and well cared for

breakfast, and i am a picky eater

we enjoyed the pool & hot tub, and the breakfast was excellent

the wifi network didn t work for my game

free complimentary wifi is not as speed as you may used to

wifi out for entire night

wifi wasn t strong enough for work calls.

wifi is unusable, barely 1mbps speed

chlorine was bit strong in the pool

breakfast, not much varieties

pool was very small

rooms are spacious and the gym is quite good

breakfast ended too early.

breakfast was awesome! gym was clean and spacious.

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

the bar tender was very nice.

it was clean , they had a nice little bar inside and patio

very nice bar and restaurant options were very good, especially for breakfast.

also the complimentary breakfast had a great

very friendly staff, we absolutely loved our room and the pool. breakfast was amazing!

the complimentary hot full breakfast was delicious and the staff was helpful and courteous

clean, modern decor, great breakfast, loved the layout of the suite

only thing i can think of is the size of the pool

of the main reasons i chose this hotel was because it included a swimming pool

of covid the pool and bar were closed

noise of people throughout the night, doors slamming and kids being unsupervised in the pool area, the small refrigerator was making noise

the bar pool table nice environment.

it also had a lot of space and was pet friendly

nice pool and breakfast

the room, breakfast, pool/jacuzzi, main entrance hallways all very good

the breakfast was good as well

breakfast was just average

the family spaces, pool, and terrace allowed grill and fire pit use.

we were in the city already and were given an early check in

the pool was very very warm and the hot tub was a plus

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

pool was way to small

beds, nice pool area and clean hotel

clean, great breakfast, great accommodations for the price!!

breakfast bags were a welcomed surprise.

breakfast was great, hot and cold choices including eggs, sausage, gravy, biscuits,

breakfast hostess, was outstanding in accommodating our needs, very friendly, cheerful, and helpful

breakfast was great, & bonnie was very professional & could not have done more for her customers

(wifi, breakfast, gym, location,clean)

it's a great location. it was very clean. the breakfast was very nice.

the ease, the breakfast!

breakfast sandwich was delish

clean, orderly, friendly staff, breakfast was great, design is bright.

it don’t have a hot tub and a indoor pool just outdoor

we were able to check in early, had a very clean room and the pool was refreshing

pool could not be open because of state guidelines.

the outdoor pool was not opened at the time of my stay.

beds had cigarette burns all over them and said they didn’t have any more because laundry wasn’t done

the room did not have a full kitchen

like that the kitchen was entirely bare

the kitchen in the room.

lot of the guests were at breakfast in bare feet or with no shoes on

nice staff throughout and also liked the pool and gym

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

the breakfast was great and the pool also was great as a family of 4

had more than just waffles for breakfast

kids loved the indoor heated pool

breakfast, heated swim and the staff that i ran into was all friendly, thanks

we enjoy the spa tub!

said laundry for guests

jetted spa tubs

the location and the kitchenette

kitchen area was clean and had the basics like plates, glasses, mugs, and cookware

liked a full kitchen, comfortable bed, cleanliness

has the kitchen set up but no pots or pans or dishes

i loved the stocked kitchen

breakfast was good

wish the pool stayed open later, 10:00 would be good

pool is super warm and clean

they were using saws and tools in the walkways where my kids were walking

breakfast was good

did not get to eat the breakfast

indoor elevator. bed was comfortable. nice grab & go breakfast.

fact that you need your room key to use ev chargers

they had a lot of choices for the breakfast bar

breakfast was very good

breakfast, customer service, and there was good cable channels to watch

kids loved the pool, and it was nice to see the notice about it being a saline pool

location and kitchen

pleasantly surprised to see hot items on what we expected to be a continental breakfast - the egg sandwich was tasty, too

breakfast - more options needed.

the breakfast and the room

the pool was cold

get her name) that worked the front desk the day i checked in ((7/27/19) and i was able to get an early check in

the gym was under construction. the air didn’t work in the pool room.

was simple but clean, staff were quiet but allowed us early check in and not rude

the wifi did not work

value for the money, especially considering that the hotel offered free breakfast and wifi

rooms were what we expected. food and staff were outstanding. free parking wonderful.

space, breakfast location and free parking.

disappointed in the breakfast as there were no waffles for kids and the omelet bar wasn't open - just not what has been offered in the

the breakfast was great!

the space to get to this entrance between the bar and the wall was slightly larger than a movie theater aisle

early check in, parking close to either entrance that we chose closest to our room, room was clean

longer pool hours

no gym available, internet down and business center closed

was clean, the room was huge, the bathroom was huge, the beds and pillows were comfy, the breakfast in the morning was phenomenal

the breakfast.

we enjoyed our stay and breakfast was great

the room it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym made it great to come back and end the night

no hot breakfast.

love that you have a little kitchen

the room was clean and the property was quiet. the laundry facility was nice to have available.

availabilty of miny kitchen and pots and plates

the staff very very accommodating and friendly the laundry lady!

room was very quiet. good location near lots of restaurants. fitness center.

good hot breakfast, hotel was clean and comfortable beds.

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

the woman who took care of the breakfast was the

staff was friendly and my family enjoyed the pool.

also how do you use a kitchen with no pans or dishes

that u had to ask for kitchen stuff!

convenient, price,staff,laundry room

the kitchen was very nice.

the kitchenette

disappointed the restaurant and bar were closed. could not get breakfast.

the bar tender was friendly and the evening chef was amazing

friendly helpful staff, beautiful room, clean, nice fitness center, amazing cookies

excellent fitness center

hallways on the third floor smelled bad the first day and the pool was crowded (it was hot so we expected that

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

no change machine for guest laundry.

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an app, and it'll

location was great the breakfast was good & the kitchen was great

like the kitchenette they have, very convenient for short term or long term stays

locked without having a room key (the doors on the side that led to the parking lots, pool, and gym) were not locked like they should have been

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

not being able to use the restrooms at the pool

comfortable bed. good breakfast. clean room.

of the two rooms was not ready until 5 pm and the indoor pool was freezing cold

it was great having the kitchen area and all the different seating areas

very nice, very clean! with the small, very clean kitchen perfect for longer stays

breakfast - a muffin, cereal bar, apple and coffee is not breakfast but a snack

overnight, for an early business meeting the next morning, i did not really need to utilize the kitchen area in the room but wanted a soda and maybe something to snack on, so was a little

breakfast was the only thing, not much of a choice.

beyond our expectation it has a full equipeped kitchen with bowls cups and silverware

breakfast was very good

the kids were disappointed but i didn't feel comfortable letting g them get in that water

the breakfast was great, and the complimentary coffe throughout the day was a big bonus.

room was very nice. spacious but cozy and the kitchen layout was great.

didn’t like that the pool was so cold and the jets weren’t that warm

the breakfast was ok, but not horrible for free.

they kept our rooms cleaned, we had a long ten nights with them, i thought i had pay for breakfast as app said but it was all included with our stay

a pool and a laundromat

staff was rude, also lied about the pool being open

more selection for breakfast and the pool could be warmer, but just a minor change.

the breakfast wasn't great

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

good gym and pool

very clean abd modern room. but breakfast isn't great

the staff was amazing from the front desk all the way up to the bar they were all great

the pool probably had 30 kids in it, one of which came up to me with no pants on in the water

the breakfast wasn’t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

my party and i was very uncomfortable and nervous because of the number of kids without parental/adult supervision especially with one or two little ones not even being 3ft

put us in a room right next to a bar playing loud music at two in the morning

fitness center had trash

suite with kitchenette veey clean, quality furnishings

wish it had an indoor pool.

i enjoyed the personalized breakfast with the omelettes. nice touch!

breakfast included and one of the best hotel breakfast i have ever had

pool decor was great

pool

the pool was clean, and the gym was enjoyed by my teenagers

breakfast was very good... lots of choices, clean and comfortable area for eating.

the staff was very friendly, our room was clean and comfortable, the pool was pretty good

swimming pool a bit small

april in the breakfast area was so sweet and accommodating

convenient location, clean, comfy, and my kids loved the pool!

the spa shower was super nice but i needed a soak

laundry facility on-site was awesome

room was super clean an i clean for a living so it was great hotel was very clean love the pool

fitness room of any hotel i have ever stayed in

pool was closed

that this could have been helped, but due to covid-19, the amenities weren't all available like pool, etc

phenomenal shower, comfy bed and awesome breakfast

poor wifi

wifi didn't work as advertised, but i have a generous mobile data plan so just used that instead

facility was dirty, it smelled, i wasn t told about free wifi or how to access it

wifi didn t work on the playstation

also, the wifi wasn't very good, even the guy at the front desk didn't understand the problem

it doesn't have a pool

breakfast was great! services were perfect !

especially the lady who ran the breakfast

breakfast was decent

breakfast was great and appreciated

the breakfast was not setup as advertised

the rooms were not complete and there was no complimentary breakfast as advertised, no iron, microwave, hair blow dryer

no breakfast

there was no breakfast, even tho when i booked the room it was stated that it was

no breakfast

king suite was large and had a full kitchen with full size fridge

very clean and the breakfast was good. nice gym and pool area.

the place was very clean, breakfast was good.

very clean and the breakfast was good. nice gym and pool area.

get a chance to swim due to large number of young children in the pool

very clean!great location!slept well! breakfast was good!

breakfast was wonderful and the location/setting was great

breakfast was all carbs and as a diabetic there wasn't much to choose from

to use hand towels for wash clothes because laundry was behind

the suite was big and the kitchen area was nice

location is great close to everything staff is wonderful the pool is very nice and it is overall pretty

is always a downside there is a fee for parking which i wouldn’t mind if people going to the bar across the street weren’t parking there this time around when we were there there were

the pool area needs some updates and repairs.

open space in lobby and bar area

pool was freezing cold

my myself and my dog …very quiet, great beds spacious rooms great location however the pet fees are a little astronomical $40 a day for a pet is asking a bit much

the free breakfast and popcorn & drink.

location, breakfast, staff

pool area closed to early

very clean and spacious rooms, and very good breakfast.

my girls especially appreciated the very nice outdoor pool.

friendly staff, nice room, pool

clean pool area

more washers and dryers in the laundry room would have been great.

fitness center was closed, but no signage was found saying this

the pool was very cold and made my daughter break out in hives due to so much chlorine.

it also was nice that they offered breakfast, so we started our day off well

breakfast buffet was great - more like an upscale hotel

location, great breakfast and clean hotel

no hot water in our room, pool wasn t working the day we arrived

they gave us a late check out until 12:00 and didn't change us extra for it

the gym was decent, however

poolhot tub hours and cleanliness

hotel was very clean, staff was excellent in letting us have a late check out time.

i used the gym twice and the jacuzzi once

they have access to a great gym in the area....i alway stay here because of that gym access!

the pool was also clean and the kids had a wonderful time

the kids enjoyed the pool

nice new rooms with brand new kitchen equipment.

there were kids screaming all night. and poole had tvsup very loud.. breakfast was cold.

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

friendly staff. close to stores. and pool was great

comfortable, decently priced, and kids loved the breakfast

pool was freezing, but not much that can be done about that

clean, strait forward, decent breakfast, great value.

the gym is really nice unless you are traveling with more than one person

that the gym was across the street

very close to the gym

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

didn't have the complimentary breakfast so can't comment on that

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

the hotel gym was one i could actually get a good workout in - they have dumb bells going up to 75 lbs, a

live having a small kitchen, sitting area and king bed

the breakfast, gym, and pool were great!

equipped kitchen! full size refrigerator

the breakfast was a highlight, which included fresh fruits and pastries at a well-stocked hot bar

their kitchen in our room was nice

ud83dudebd was leaking and to give the kids a bath we had to use a wash rag to hold the water in

the room was big and spacious with a nice little kitchen

the one bedroom suite was a nice size with a fully furnished kitchen

the breakfast was amazing. the location was great it is close to kings island