nice owners, really helpful and cozy rooms. breakfast was delicious!

the staff were very friendly, the complementary breakfast was delicious!

amazing place very cozy, friendly staff, great views. breakfast was delicious

the gardens are luscious and the included breakfast is amazing

the stay comes with daily free breakfast included and it was great

clean, comfortable bed, good price-value ratio, and i really appreciated the possibility of early check in after a long journey

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

the hotel provided wonderful hospitality and served a delicious breakfast

breakfast was great. location was good as well.

breakfast was fantastic and the chef amazing

they drove us to and from the center of town at no charge did our laundry in just a few hours and even gave us a gift when we left

breakfast was free but they did not tell us which meals were and which were not free so we

wifi was not working during our stay

the wifi connection is bad when you are in the back rooms.

, in other comments wifi and not enough coffee at breakfast was critisized

wifi. very slow. even personal data is slow. i got at&t

there was mold on the walls in our room and the wifi had poor connection

wifi is decent if you want to work and there is a restaurant at the front of the property which

great location, comfortable beds, good wifi! staff we friendly and rooms were cleaned every day.

the room was a decent size, the bed was comfortable, wifi worked well, pillows were decent, location was great

the breakfast was delicious

the breakfast is also really good value for being included in the room price

the location is perfect and the breakfast was great

delicious breakfast included

we had a busy schedule and they made sure we had our breakfast before leaving as well as always answered to all our questions and gave us suggestions of

breakfast was extensive and lovely, freshly prepared every morning

breakfast was great

the hotel offers an excellent and delicious breakfast. the hotel was clean, quiet and very nice.

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and the service amazing

the breakfast was delicious

wifi

the wifi was spotty every now and then but otherwise this place was perfect!

good wifi pretty bedroom comfy bed helpful staff - readily available

clean facilities, friendly staff, comfortable, and great wifi

coffee - quiet and great view from the roof terrace - big room, fresh bed sheets, tv, great wifi, comfortable bed

as a digital nomad, the wifi worked perfectly

decent enough wifi, water never got too hot but didn t really bother us

strong wifi and just a short walk from the centre

were very accommodating & allowed us to add another night in a different room for better wifi

quiet, super clean, nice design, garden, good wifi and amazingly helpful staff

for this price i would expect a better breakfast. it was pretty basic; bread, fruits and coffee

very good breakfast indeed

julisa was amazing for helping us with tours and made a perfect breakfast

maybe just a little menu to order breakfast items.

perfect location, staff were lovely and breakfast was very nice

even they don’t offer breakfast, they have common tables, microwave and coffee for self service

excellent breakfast.

breakfast was very good

great coffee and breakfast at the cafe cafe just 2mins away

no breakfast available.

staff was lovely, breakfast was tasty

they remembered that i preferred to have tea and not coffee for breakfast and they would always bring me tea afterwards - it honestly felt like home while i was

room was clean and the breakfast was very good

the breakfast is great

excellent and kind staff, good breakfast, comfortable rooms.

the bad wifi.

we had wifi as well

2) there's no working wifi

wifi could ve had stronger connection.

the kitchen, the balcony and the other roof gives enough space to feel at home if you want to cook,

full size kitchen with everything i needed

big kitchen (but i never used it)

also guests were respectful, the staff is awesome, nice two terraces with view of volcano, and kitchen facilities

room did not have a window to the outside but rather into the kitchen which was not made clear online

the views from the rooftop patio are breathtaking while the bar and restaurant is of the highest quality

to be expected - the issue we had was being in room 7 which was right next to the check in and bar and wasn’t highlighted when we booked the room, it’s quite a noisy area until around 11pm

the walls were thin and you could hear people outside very clearly, as well as the noise from the bar downstairs

bedrooom opened onto dining area and the hotel bar pumped music out all day until 11pm which is only 2m from bedroom

room was the last one available so near the front and the noise of the bar, the street, and neighboring dogs

location is good, breakfast is great. employees friendly.

laundry service was clean(after volcano hike we really need this

fair price. good and speedy laundry.

free filtered water and coffee/tea facilities friendly staff paid but very quick laundry

they offer a laundry service, and have complimentary tea and coffee for most of the day

they also offer a laundry service which was quick and well priced

nice staff, great wifi signal great location

room far from wifi

the wifi is almost unusable

wifi, it was a nightmare to connect they start to play very loud music at 7 am when they start

there was a wifi zone in my room, but i didn't really have much wifi coverage in my room

the location was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

good location, great wifi in rooms, rooftop view of volcanoes.

wifi was extreme bad in the room

facilities were great, we used the kitchen a few times, the showers were hot and powerful and the wifi was good

the wifi wasn t very strong in my room.

the breakfast was fresh and delicious as well

beautiful hotel, friendly staff, great breakfast, helpful.

wool from other clothes at the laundry), lots of hot water in the shower and nice made-to-order breakfast

room, friendly and competent staff (they actually separated our wool from other clothes at the laundry), lots of hot water in the shower and nice made-to-order breakfast

friendly helpful service. early check in allowed. comfortable . nice breakfast

the wifi is kinda slow.

welcoming staff, cute, clean, good wifi, great location and nice fresh breakfast.

my only complaint is the weak wifi. bring a sim card if you need to work...

nice colonial building with spirit, clean rooms, good wifi and very tasty breakfast.

specially in the room we had almost no connection

the wifi was also difficult to configure and then was slow once connected

no wifi connection in the room

wifi not real fast, but strong enough

beds were hard as a rock, wifi did not connect to room.

reception

wifi works fine

wifi in rooms could have been better

from free umbrellas on rainy days to reliable wifi, everything met or exceeded expectations

large, clean room, good wifi. good breakfast.

get told much information by the staff on arrival, for example the wifi passcode or where the pool was

even the wifi signal is low

wifi worked quite well :)

working wifi

wifi. variable. dropped al 3 of my devices frequently.

the second one didn t have a good wifi connection and i found two roaches on the room

the kitchen could be a little better cared for - dish towels for drying dishes etc.

there was a broken window that didn't open and one window that opened into the laundry room

we liked the kitchen space and the terrace upstairs

the kitchen is located in the lower terrace with a fridge available for guests and a supermarket just

there is a communal kitchen, living room and patio area along with a rooftop deck

i just liked the breakfast lady.

breakfast was good, we had tamales, and the patio was nice and clean, service was good

the breakfast was very good and so were the staff

parking inside, breakfast too small, door didn't work i when i told the i was going to complane they give me a

there was a nice enclosed central courtyard too, we were able to have breakfast there, or in the dining room

the location was fine and the laundry service offered was good.

good location, breakfast was delicious, clean

the roofterrace was amazing. very good breakfast. the staff is very friendly.

the breakfast delicious

the breakfast was perfect and they let me leave my bags

my room was right above the laundry room, don't was loud at times

and lastly wifi was often patchy in the bedroom, maybe because of the thick walls

breakfast is ok, wifi works, some of the staff speaks also english

re like a paddling pool for children), wifi did not reach bedrooms which is very annoying

wifi and cold water!

no wifi or phone reception in the room

also they charge 40q a lb for laundry which was literally outrageous

great hotel, good location and cheap laundry service !

the wifi was non existent in the room, will need to improve that.

also, showers are a problem across guatemala wifi was spotty at times - i was working from 3am guatemala time and until 5am wifi was coming and

the wifi can also improve a bit

{�_

very weakly)

is beautiful, with a maze of courtyards, dining rooms, rooftop sitting/eating areas, shops, spa business etc

the rooms are very basic and the spa was closed

hotel has restaurant and bar on site

the staff was outstanding and the breakfast was delicious

delicious breakfast

wifi was super strong

location, strong wifi, hot shower

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

wifi works

caused some issues with hot water, no wifi and most of the last day in the dark

parking is not on the premises

i liked the property itself. i also liked the staff and the free breakfast.

more breakfast choices

breakfast was delicious

the breakfast was great

they offer laundry services for 3-6 euros, depending on the load

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

the laundry service shrank/damaged my clothes beyond repair

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

couldn’t do laundry because it was saturday night and there is no laundry on sunday

the pool was clean and my kids enjoyed it very much

the kids were very comfortable

laundry service good

the pool with views over the vulcano was a great addition

laundry service offered

breakfast was huge

acantenango, perfect morning sunrise view and morning coffee, perfect owner, increadible breakfast, center location, perfect ambiance, home stlyle decoration hotel, peaceful hotel, quite

breakfast is perfect

amazing breakfast on the rooftop terrace and a quick walk to the central

our room was comfortable and pretty quiet, the breakfast is generous and delicious, and the view from the rooftop terrace is wonderful

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the loft area

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the loft area

good customer service resourceful and friendly my laundry was done ( for a fee)

great price for doing laundry

very easy on early check in

we also benefited from an excellent (and super, super fast) laundry service for a very reasonable price

quality cotton bedding and there are laundry

the wifi worked really well

wifi was not working in the room, it worked fine in the lobby area but it wasnt connected well in

the wifi came and went probably because of the thick walls.

wifi wasn't good at room, very bad reception

very patchy wifi and very noisy outside the rooms in the evenings and mornings.

wifi was terrible if there was any signal at all

wifi wasn t working

no window , telephone or key for the safe in our room. wifi was too slow in the evening.

wifi didn t work in our room but we had mobile internet so for us it was not a problem

were a little firm--could not order off the breakfast menu--should have been explained--better wifi--

but we ended up in a room right next to the maid's closet, laundry, and morning coffee machine

laundry service is fast and a great price

the kitchen was excellent and very handy, and the rooftop garden was beautiful with amazing views

asked the sheets to be changed and they gave us a new one with even more stains laundry service really expensive showers need to be improved as water goes

all comfortable, shower decent, lovely courtyard, great roof terrace (amazing views), kitchen with fridge etc

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our wedding night

pool is much smaller than expected and not conveniently situated

pool is small but a beautiful setting

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

beautiful rooms and amazing views from the pool. very nice staff.

the bar at the front of the property was nice too

breakfast was poor, room not ready at check in time, coffeeshop and bar not open...

our room had a kitchen with stove, oven, full-size fridge freezer

breakfast was not great and limited selection. bar is small and not very enticing

it says its a hotel & spa while the only “spa” thing they have is a room where you can book massages

they do laundry on site too for a very reasonable price which is very handy

also positiv is, the terasse, the good coffee, breakfast and smoothie

the breakfast prepared was homemade, authentic guatemalan cuisine, and very delicious

very helpful stuff and the convenient spot, the useful extra services like laundry and the nice breakfast

great location near the center. and very good local breakfast

we could store our luggage and they could help us with our laundry very quick

laundry service was poor

their laundry service is great and fairly priced

terrible wifi in certain areas of the hotel

great location, good wifi,

good wifi

ensuite bathroom, fan and outlets and wifi provided, not much could be better especially for the value

great location, the best staff, cozy and good value hotel -- don't miss it. great wifi

the bedroom had high ceiling, tv, ac, free wifi, hair dryer, safe, desk, small table and chairs

wifi terrible

and steady wifi

staff and rooms are great, but the jacuzzi should be hotter, gym very poor/old and sauna takes about 30 mins to start to heat

loved the beds, the showers, the gardens, and the breakfast buffet.

the breakfast was tasty and the staff were friendly

great drinks and beer selection, great breakfast, incredibly helpful staff, a cute little terrace, and absolutely great live music in a

location and good vibes. bar open in nikikot.

while breakfast was included in the very affordable room rate, the restaurant was quite expensive if you

the “continental” breakfast isn’t continental by american means (in usa a continental breekfast is an included

the wifi signal was weak.

wifi poor at times

strong wifi

cable tv and good wifi in the rooms

the room was spacious & i found the wifi to be strong enough for streaming

wonderful hotel: great locaion, excellent wifi connection, comfortable beds and the staff were very kind and most helpful

wifi signal could have been stronger to reach our room

super nice staff, good breakfast, quality of sleep, fast wifi, plenty of plugs, great location

wifi. breakfast. service.

no coffee for costumers, wifi signal very poor

the wifi can be spotty inside the room but i left a staff member know and they fixed it!

the breakfast could have more choices and wifi in the room could ber better

maybe the wifi reception was not the best in our room, but everything else was great.

wifi was intermittent

slow wifi and bad connectivity in room, hot water takes long

wifi worked well

property and huge room with good wifi and a very comfy bed

wifi didn't work in certain areas but its comprehensible when its an old house with thick walls

at first i thought the wifi signal wasn t great, but i used it with ease after jumping on and off a tethering device i

great breakfast, friendly and helpful staff. good and stable wifi, always clean.

great wifi

om 23 if i remember well)

wifi signal in the last room at the end of the corridor

internet in my room didn t work, i had to stand by the door to catch wifi

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good price-value

the wifi did not res h the second floor as much

week wifi in rooms but very good on patio.

wifi was weak

only shortcoming was uneven wifi reception. not sure if it s the provider though.

the wifi wasn't available in the hotel room.

enormous room, nearby a shopping centre

was clean and cute, staff was nice, breakfast was very good

breakfast was good, very quiet hotel.

slap dash breakfast, no list available and non of the staff speak any english so a little difficult

rge supermarket) and a very nice fresh breakfast!

the wifi was weak - we could scroll the web most days but not take video calls

wifi works in the room

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

wifi sucked

limited facilities like no spa or pool, bathroom could have been a bit more spacious

wifi was a bit slow

the hot water was ample, wifi strong enough to stream shows at night, and the beds so comfortable

wifi was temperamental, didn t always work. wish price was a bit less.

great hot water shower, amazing linens and excellent wifi

wifi would sometimes cut out