excellent breakfast great value. great spa and pool. very cmfortable quiet room

told there was a kitchen in our suite

great breakfast

mugs, two suitcase stands, motorcycle parking with wash station, good pool, better than average breakfast

staff was very nice and the rooms were well appointed (kitchen

beds were very comfortable, especially the pillows! free wifi was great.

the staff was quite friendly and responsive to a wifi problem

bed was ok, excellent wifi

the wifi was spotty

had advised of our check in time but had to pay a $10 extra fee for early check in

there is nice sized kitchen in the room so for a longer stay than ours it would be worth it to take advantage of but we

i had booked a unit with a separate bedroom and a kitchenette which i thought was on the ground floor

older facility but very well appointed kitchenette unit, everything was there & worked, spotlessly clean kitchen & bathroom

kitchen was falling apart sink leaked

highway inside it was quiet and though not the brightest space there were nice amenities like the kitchenet, locally sourced coffee, tv and a shower with really great water pressure would

facilities at the hotel were amazing, pool & gym too

rooms were nice and pool

great breakfast.

good amenities; good location; quiet; fire pit and outdoor community kitchen; fridge in room

it was great with the pool and gym. rooms were nice.

pool pool pool

bar or restaurant had loud musical trivia on

bar is closed as well

pool, breakfast, clean room, good price for the island.

the food was good, nice breakfast

as i was there in the middle of a heat wave the pool was a huge bonus

bed and pool and low cost.

the pool was awesome always clean

the pool was beautiful

clean rooms, pool was clean and nice, staff was friendly

overall priced well, staff fantastic, wifi good, but the dark room and those carpets - i wouldn't return unless they were replaced

no wifi that we were aware of.

great location walking distance to most things staff was great free wifi

at desk was so nice and pleasant, room clean and comfortable, great selection on tv and very fast wifi

owners were very nice and the rooms were very clean, wifi and updated tvs with movie channels very nice and pleasantly surprised my new fave

there was free wifi, but we didn't use it

wifi was a litte spotty. i kicked me off a few times

could never get on their wifi so just used my data

no free wifi

wifi was very week

nice to have small fridge plus full kitchen at our disposal

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and tv room, to the outside

full access to a beautiful kitchen, sports room and fireplace in our room for coziness

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and tv room, to the outside decks, to the living and reading rooms

from every window, the spaciousness and comfort of both our room and the shared sitting areas and kitchen, and the warm welcome from our host

the breakfast was more than i expected, they had 2 waffle makers along with bread, bagels, muffins, and

kitchen hood fan was full of grease

booked the queen bedroom with a spa a little outdated but a good and clean bed was, i am not happy with cleanliness because there

having a bar fight right underneath our window

breakfast was great. staff friendly. room clean and comfortable.

the wifi connection frequently switched off, troublesome.

went out for a few hours in the evening so no light, tv or wifi

wifi low ac noise swim pool no towels

the wifi was extremely poor. also the dryer didn't work

the beds were comfy & the wifi was good.

dont know what the process would be if someone arrives after the bar closes

in bar was really loud in room

when the restaurant / bar is open the food is great and are big portions for not big prices

the room was clean, full kitchen, very comfortable and quiet

was only here to sleep, so i did not see any staff other than in the bar where i picked up my key

laundry closes at 8 pm

two comfortable beds in two separate rooms with two cable tvs , good wifi

was no wifi available

wifi worked great

wifi wasn't working on our first night but got a different wifi connection the next day

wifi wouldn't connect, but no real biggie

kitchenette well equipped

arrived late and was offered a stay because of a previous cancellation at another hotel

the only hotel room out of 11 we stayed at that had a livingroom with couch and full kitchen

recommend adding a larger garbage bin outside the home to place kitchen garbage into vs having to leave it in the kitchen - stunk up the house

spacious: two large bedrooms with comfortable beds and plenty of storage space, a well-equipped kitchen, a reasonable-sized bathroom, and a vast seating area with sofas, tv

the kitchen incl

tight and first come first served style, a bit of noise in our room since we were it seemed over laundry facility or something because our room shook constantly

one can control, walkable to downtown nanaimo in minutes, a breakfast/lunch restaurant off lobby, laundry service for a modest fee

staff were friendly and accomodating. room was clean. provided laundry service

had a kitchen so it made it easy to bring food and heat up

service at the bar with food brought to the table, limited menu

welcoming staff, clean pool and jacuzzi that was a perfect temperature

the hotel lobby bar has really good drinks and the food is great

was hard to come by before the restaurant / bar opened

location and friendly staff bar & food staff were exceptional

the gym has plenty of equipment for a good workout too

great bright and sunny gym

free wifi had a strong signal, bar fridge worked but was a bit noisy throughout the night

very clean with good comfortable beds and also has a great bar and restaurant serving beautiful food

spa tub in the room with a view of the harbor was spectacular

the beds were very comfy, the room was very clean, good solid wifi, mini fridge, tv, and there is a huge closet

location in downtown - easy walk to the harbourfront and various restaurants, free parking and wifi

thin walls for noise, room very small, connected to wifi, but did not work well.

vending machine that sells laundry detergent is too far from the laundry

you also could have access to the laundry

found it strange that there was a freezer but no fridge in the kitchen

using laundry machines cost only 2$.

the grounds are beautifully kept, as is the truly wonderful kitchen

there are 24hrs laundry facility

clean kitchen even though it is shared.

many times ask for early check in but they don't consider.

he was so lovely when i called him on the phone in regards to an early check in (due to arriving earlier then expected) and even

coin laundry available which is nice

was very friendly, she gave us an early check in and a late check out without issue

comfy beds and rooms, clean shared areas and rooms, laundry room on site, extremely friendly and helpful staff from reception to cleaning team - shania

the woman running the continental breakfast was so so so so sweet, wonder lady

continental breakfast

as the items offered are simple to clean up possibly offer until 10:30am for late risers no pool or hot

no pool. breakfast staff were really rude to the guests.

size of room and waffle maker for breakfast

had two rooms with a kitchen area between them

i enjoyed the kitchen had dishes and utensils to use

rooms were very clean and kitchen area was a good size.

nice rooms with tub and mini kitchen

standard of kitchen and bathroom, two room with comfortable beds, good location for ferry, helpful owner, good

also would not accommodate slightly early check in request

she made sure that a hot plate was available so i could cook, and arranged an early check in

and there was no soap dish (so it sat in the sink nor a place to put one's toiletry kids

she instead gave me the family room for the same price because i have kids

turned out it was a family with kids

wifi

no wifi in room. uncomfortable bed.

nice beds, free wifi, it's clean, not too noisy and near departure bay

*wifi is available but so weak

the wifi connection was very poor.

messaged them earlier if we could have an early check in for we have babies with us

clean place to stay for families, it’s is very thoughtful that i can find anything i need from kitchen

very well equipped kitchen - perfect for self catering

a nice kitchenette in our comfortable room and guests have access to the hotel's laundry in after hours for a small fee

i couldn't figure out how to turn on the light in the kitchen area

fully furnished kitchenette.

good breakfast options and the cheap onsite laundry facilities were handy

laundry facilities would be a positive amenity.

laundry facilities on site,

laundry available on the grounds

the lake view and the little kitchen in the room came handy and the breakfast

local bakery's instant oatmeal packets liked the fresh fruit salad maybe add hot chocolate for kids breakfast room was tiny could be very difficult in cooler wetter weather when outside isn't

the included breakfast was alright but wouldn’t rave about it

the kitchenette and laundry facilities were handy

lovely staff, accommodating our needs with early check in when possible.

wifi speed was stable

location is near the nanaimo ferry terminal. easy parking. wifi is stable and fast.

great location, comfortable bed, underground parking, very friendly staff shortages.

the whisky bar and restaurant are outstanding

the bar contained 90% whiskeys no draught beer

the receptionist was wonderful it sucked that the gym and breakfast room were not available

room was next door to the laundry room

room, excellent breakfast (in a rather dowdy breakfast room), very good laundry and gym

we did our laundry. the machines were like new and very clean

definitely the spa tub