clean rooms, pool was clean and nice, staff was friendly

friendly staff,relaxing atmosphere,and the pool was a great bonus

bed and pool and low cost.

as i was there in the middle of a heat wave the pool was a huge bonus

kids enjoyed the pool

no wifi that we were aware of.

at desk was so nice and pleasant, room clean and comfortable, great selection on tv and very fast wifi

overall priced well, staff fantastic, wifi good, but the dark room and those carpets - i wouldn't return unless they were replaced

owners were very nice and the rooms were very clean, wifi and updated tvs with movie channels very nice and pleasantly surprised my new fave

great location walking distance to most things staff was great free wifi

in was friendly and efficient, the room was very clean and comfortable and the coffee, wifi and shower were all excellent

wifi was very week

the wifi was weaker than expected.

could never get on their wifi so just used my data

there was free wifi, but we didn't use it

comfortable stay. the room was clean. enjoyed the spa bath.

is no dedicated restaurant, and breakfast is served in the hotel lobby

the breakfast is just a granola bar or a cup of yogurt, so just be ready for that

the bar and restaurant were closed, could have been on the website stating that fact

breakfast was great. staff friendly. room clean and comfortable.

bar is closed as well

no pool my 6 year old said

breakfast loved the restaurant next door comfy bed staff at front desk was cheery and helpful that

for breakfast were poor

the pool was nice.

from every window, the spaciousness and comfort of both our room and the shared sitting areas and kitchen, and the warm welcome from our host

full access to a beautiful kitchen, sports room and fireplace in our room for coziness

nice to have small fridge plus full kitchen at our disposal

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and tv room, to the outside

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and tv room, to the outside decks, to the living and reading rooms

highway inside it was quiet and though not the brightest space there were nice amenities like the kitchenet, locally sourced coffee, tv and a shower with really great water pressure would

was a nicely equipped kitchenette

i had booked a unit with a separate bedroom and a kitchenette which i thought was on the ground floor

kitchen was falling apart sink leaked

faucet in the kitchenette was so loose you needed two hands to manipulate it

free breakfast was great!

beautiful pool, comfy beds, free breakfast, pet

staff was very nice and the rooms were well appointed (kitchen

the pool and hot tub were very clean, and in excellent repair

our room was clean and comfortable, breakfast was great and staff are great the hot tub and pool are clean and

the wifi was spotty

beds were very comfortable, especially the pillows! free wifi was great.

the staff was quite friendly and responsive to a wifi problem

bed was ok, excellent wifi

we had a suite with two rooms and a kitchen

hot breakfast - great choices, quality not so much. muffin was the best

good location, good breakfast and excellent staff. very good gym and pool.

close to everything! nice little kitchen set up. good shower and all amenities

fitness room, location and the service! free shuttle bus from and to ferry is really great.

gentleman and one lady at the front desk were helpful and even agreed to give us a late check out

when the restaurant / bar is open the food is great and are big portions for not big prices

friendly staff, nice food and bar downstairs with views of river as you eat

in bar was really loud in room

very nicely renovated hotel and spotless room 2/ bar and restaurant on the premise

newer modern clean rooms, ice machine, laundry.

full kitchen! the staff were so ready to help

the guest laundry facilities were an added bonus

was great, was able to book last minute, laundry facility was great

did not like that the front desk could not make change via credit/debit card for laundry coins so i had to use their atm which cost $4

room was great, kitchen was fully stocked

no bar of soap

gym was left a bit to be desired.

laundry room on each floor

sofa bed is not comfortable - a metal bar runs the width of the bed around shoulder level making it hard to get comfortable

spa was a wonderful treat

the breakfast was good, adequate. room was convenient to town and comfortable.

basic continental breakfast. good selection of yogurt

beauty of the ocean view from your bed, the light breakfast provided in the room, no need to rush any where

absolutely loved the view and the spa tub in the room.

we were on the ground floor and the guests above my room had kids and i could hear the

they also had a full size outdoor kitchen that patrons could use

there were no towels at the pool because it was so busy. otherwise no complaints.

comfortable room, nice gym and pool area.

indoor pool is a hit for kids too

good selection for breakfast good location.

i liked that they had laundry facility, room/bathroom clean, beds comfy & check in easy.

also, laundry facilities that require coins

big room, with extra kitchen. friendly staff. good price/quality ratio

none of that terrible product inthe laundry - not necessary and many people have allergies

the 24-hour laundry facilities were great

bar size fridge (empty) for your use, and a microwave

lovely breakfast laid out in the mornings in absolutely splendid library

visited the onsite bar and restaurant and there was nothing wrong with the service or meal

the breakfast and connected pub were wonderful

grab bar in tub was in a hopeless position!

need a few more kitchen tools

no sink or stove, or salt in the kitchen

no receipt provided for the pet fee $25 and parking $10 and turns out i got charged a different amount $50 after check out no

spacious, quiet, open. good kitchen, bath.

nice, bright corner room with a kitchenette. real cream in the fridge for our morning coffee.

kids were only allowed at specified times (which i understand) however, they didn't allow kids at

the property was succesful at promoting the rest of their brand, such as the amazing amatista spa products in the shower, but not in an overly pushy way

the amatista spa (amatista signature treatment—i highly recommend) is for her to get a break from busy life

are expansive and surprisingly well fitted out with a full kitchen and two bathrooms

bar staff and waitress were professional and recommended items on the menu

clean, excellent wifi connection and cost was unbeatable

nice clean rooms friendly staff excellent wifi. super happy with our stay would stay here again!

wifi was a blast! everything was nice

portant for us, as my spouse uses

location and very good wifi

made me delicious breakfast

in the morning she made me a nice breakfast, and while sipping our coffee, two hours went by as we talked about cultures and

i am celiac and for breakfast every morning she freshly baked gluten free muffins

had a lovely time, however, i think bringing up political topics at breakfast was perhaps not the best idea

breakfast was great. the view of the lake breathtaking.

convenient location close to university and casino

all the frustration of our check in experience and challenges the front desk took off one night pet fee of$40

beautiful hotel casino walking distance from hotel mall is 10 minutes away

my kids liked all meal and sweets at breakfast.

the room was amazing and spacious. great breakfast with a variety of options.

was only one washer available for use for laundry facilities

there is laundry onsite and i look forward to doing my laundry without having to leave the

nice kitchenette. good a/c. comfy bed. bar was nice, food was from the restaurant.

the pool was awesome

the pool

hav really liked the gym which was quite and very modern and the resturant attched and local beer selection

too close to the loud and rowdy bar crowd afterhours in teh parking lot of the rooms

not a single bar to hold onto

it was noisy! high heels and noisy above and laundry room employees beside

they have a gym and the mall is only 5 min away

accommodating with late check out which is excellent when needed

no restaurant as yet being built. cleanliness excellent game and tv room exceptional. gym great

by car,great location,the staff was very friendly and helpful, the room was very clean,very good pool,very good pub,great stay

recreational area and pool

was cozy, had a games room, had a pool, pretty close to down town, floyd's diner was really great, and 10% of at the restaurant

toward the end of the breakfast period and there were slim pickings, but overall it was ok

complimentary shuttle service, the gentleman who spent time with my kids while they were trying out the complimentary e-bikes

kids enjoyed playing pool and air hockey in the evenings

we loved having access to the laundry room and were sorry not to have been able to take advantage of the free e bikes

we liked everything. the optional the kitchen was great. it was very big.

appreciated the coin laundry as we were 2 weeks into a long road trip

loved having fresh towels down there and the couch to sit on was wonderful for parents watching kids

no elevator, cant use the pool and gym!

location and staff restaurant and bar is very good

friendly staff, nice pool, good distance to downtown. the room had a good size. quiet…

i loved the mini kitchen, free rental bikes (skateboards too) and restaurant onsite

i had kettle in room and that i knew ahead of time i had a stove top and kitchenette

especially enjoyed the pool and hot tub

renovating this unique place and in such, the pool/hottub was not available :( nor was the guest laundry (we just hung things up to air dry) the parking also was a wee bit cramped, but doable

loved the pool - kids were very happy, loved the lobby/games restaurant was good - i was especially pleased

had stayed at the arbutus last year with my sister and we had a lovely suite with kitchen

kitchenette had adequate crockery, large coffee mugs, cutlery and pots and pans

the kitchen tap was dripping.

nice suite; kitchen facilities, comfortable beds, great location

kitchen could have better appliances

the motel manager was very helpful and the motel had guest laundry facilities

no laundry facilities on site, despite being implied on listing

good value, close enough to downtown. they were cool about early check in and late checkout.

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

full kitchen & accomodating staff, and laundry available.

i usually park outside with all the flower bushes/trees because of the size of my

the shark tank sports bar is very noisy but the manager gave us a private room twice so we were able to hear ourselves

i booked this hotel for the indoor pool, hot tub and gym but sadly checked in too late to see or use them

bar and club on site but very popular and need to get in early to park especially on game days

be notified that there is towels located at the pool, ao i didn't need to bring one down from the room

great staff. relatively new renovations in the rooms. clean. good for kids.

tennis, gym, ping pong all nice additions

found that when we looked out the window above the pool , there were some planes of glass that needed to be replaced and flashing that was lifting

years eve was alittle loud in the hallways between 12-1 there was kids screaming but we were up so it was not really a bother

location, parking for an oversized truck, lots of great amenities for kids, the property and beautiful boardwalk that goes for miles

earlier booking that i had to change, so good value huge room, 2 king beds, good wifi we used the laundry a few maintenance issues, check your door lock, not always locked properly dodgy area, but

staff were very kind, and allowed me to stay for a very late check out with an extra charge

room was dirty the halls were a mess and the laundry facilities was in the dark basement very

staff lying to my face saying their laundry facilities broke the day before

early check in for free (30 mins early)

duplex suite was super well laid out, comfortable sitting area and good kitchen equipment

still the patio could be a big bonus for families with kids or animals

in the bar was excellent

but the bedrooms were upstairs - difficult for nighttime bathroom visit (especially for kids)

our bathroom and kitchen areas were very clean and functional, they could use a bit of brightening up or updating

free ev charging station with 2 plug ins

location, views, staff, self serve laundry, cooking facilities

wish i knew in advance there's coin-op laundry on several guest floors

was a suite with 2 big bedrooms, each of them with 2 double beds, large living area and kitchen

full kitchen is always a plus

with a group that involved kids and old age parent, the hotel staff ensured that our stay is comfortable

good attached bar and restaurant

it was beautiful inside and the sports bar !

the cocktail bar bartenders were a joy to watch

the restaurant and the bar was packed every time we went past it so that was a good sign that the food and service was

the view and the bed were good. the wifi access point for each room provides a good connection.

friendly staff. the water view. close to pier. close to downtown. fast wifi.

wifi connection is poor

were very accommodating and just overall wonderful from checking in, room service, to our pool reservations

had a fabulous breakfast and drinks at the bar the evening before

wifi frequently disconnects causing me to go over my data plan.

wifi was not good from a laptop, however it was fine with iphone and ipad.

wifi was included and it was reliable

wifi - it cuts out constantly

of little things were included, umbrella, robes, hair dryer, shampoo, slippers, a safe, good free wifi, and great coffee

my 1 king unit was very spacious with a small kitchen and nice sitting area

there is also a guest laundry, which came in very handy

gym pass was great

the room was amazing. great kitchen facilities. staff were very friendly & helpful.

big room with seating area and kitchen facilities

issue at best…first night there was a minimal amount of noise from the churchill bar which didn’t exist on the following nights…didn’t impact my sleep but if you might be

added bonus was the great whisky bar off the lobby

irish times bar below and across the square is outrageously loud at night, and places speakers outside

no pool, gym, hot tub or spa if that's something you would be looking for

the bar downstairs had great service but not great chicken wings

hostel wasn’t that modern except the kitchen but it was clean

nice bar with good atmosphere

they don't offer towels, laundry soap, tooth brush and toothpaste.

basic big kitchen to use

breakfast and dinner, activities in the bar for each day

beautiful, large room, with a comfortable bed, balcony, jacuzzi, and the breakfast room was open all day

the owner and staff were accommodating and lovely… and there was a great continental breakfast

amazing kingsize bed and spa tub in our suite, with balcony

also the breakfast was amazing

appointed historic bed and breakfast walking distance to local downtown attractions

loved everything about the pendray - the spacious room, beautiful breakfast & awesome location!

excellent breakfast and host.

wonderful. the location was.perfect. the breakfast was delicious and presented beautifully.

location, staff and amazing breakfast. michael at the front desk was very helpful.

the breakfast which was included was amazing

good wifi, comfortable bed

the wifi was spotty.

the wifi was out - although likely not the hotel's fault

tv worked, as did the wifi

great rooms, great location, good parking, good wifi, good food / drinks on site, nice staff, decor is sweet and it's quiet

fabulous large room with balcony and kitchen facilities

family room was big with good kitchenate. spa and pool are nice but bit small. breakfest is good

the kids had lots of fun in the pool and hot tub

-friendly front desk -excellent gym facilities -if you don’t feel like going out and just want some simple, good food, try the

lovely location and facilities. loved having a kitchen with a kettle and a teapot!

it had a pool to rejuvenate after sightseeing and a great bar for people watching after the sun set

hot tub and pool

and unstable bed that would move too easily, no water provided in room, tried to refuse 30 minute late check out for doctors appointment which was asked several times beforehand

staff is always friendly the outdoor pool is nice in the summer and the pub and restaurant food is delicious and location is right

the early check in

the bathroom was spa quality and even had bubble bath, a razor and shaving cream

attentive staff, wonderful room. great bar & restaurant.

it had a nice bar and friendly bartender but food seemed pricey

nothing more to ask for…the bar offered incredible smoked-bourbon drinks and appetizers

about this beautiful boutique hotel is impeccable; location, food, rooms and amenities, gym, spa and the staff who went above and beyond to meet our needs

our wifi connection for ipad stopped working yesterday afternoon, it came back briefly for a few

untrained staff who had difficulty with basic english, difficult access to wifi.

the room very small. bathroom very tiny and lights didn't work and a lot of trouble with wifi

great location great wifi

excellent free wifi

local to everything, also has a bar downstairs which was convenient.

the coffee bar in the lobby was a nice perk

i called if i could do early check in, and the staff i spoke to was very nicely help me out

bar is a few levels down and outside, but it didn't bother us

the kids played with the phone and so my husband unplugged it

the wifi is slow. wish we could have had breakfast on site.

good wifi, coffee machine, free cookies and fridge in the room

the rooms were a bit dated and the free wifi was very slow.

lousy wifi

no air conditioning + wifi is very slow.

love that i got an early check in (so grateful that i got that) i also liked that the location is downtown and only

the gym and change room facilities are excellent

very old gym equipment. mice in the lounge area !

the gym was limited, but had enough to get a good workout in

the hotel had historical charm and the gym was very well equipped surprisingly

excellent location, nice rooms, free parking, good wifi

the wifi

wifi

excellent location, free breakfast, free parking, free wifi!

from airport to hotel amazing breakfast coffee and cappuccino latte etc included waffles wifi worked

couldn't get the wifi to work on our phones for a day

not had a 3 cup coffee maker, wifi didn t work on the balcony, had to pay for music channels, no robes

d to ask front desk)

wifi connection was great for meetings

wifi was weak in the room

were upgraded to a room with a kitchenette

thing that was slightly negative, was that the gym was closed & the price was really high

gym was too small, swimming pool too

were friendly and accommodating, quiet room, very little traffic noise, relatively well-stocked kitchen with appliances that worked well, balcony overlooking pretty

tray was dirty, some cutlery and cooking utensils were dirty, no kitchen towels, bathtub drain didn’t seal completely, no non-slip “decals” around the

it was a great room. had a complete kitchen which was a wonderful surprise. loved it !

stayed in one of the suits with a full kitchen

coin laundry onsite was a blessing with a 4 month old infant in tow

also solid food at red fish blue fish and the kids always like the old spaghetti factory

our kids' double room had a larger bathroom which was helpful

i liked the adults only atmosphere, the impeccable service form all staff and the fabulous three course

spa tub jets on too high.

will want to try the spa bathroom next time for fun

the spa like bathroom was very nice and the food was excellent

enjoyed the fact that is specifically for adults

lovely bar and restaurant

in the evening we went to the bar that is located in the basement, which was super nice too

great rooms, fabulous bar and breakfast, and great location,

yard for the kids to run around

welcoming and friendly staff. having a restaurant and bar on-site is convenient.

laundry facility available

fully equipped guest kitchen and laundry room

my room was above the guest kitchen and could hear an exhaust fan running after 9pm

little house with a view on craigdarroch castle from the kitchen, quiet neighborhood, clean room, good breakfast available, free parking on the

having laundry facilities available for guest use

the room, the location, the breakfast ( (+)fell asleep listening to the sound of the waves and enjoyed the well-prepared breakfast and attentive service (+)breakfast and location were perfect (*) staff was attentive,breakfast was delicious, room was very comfortable,location is impeccable (+) the breakfast was ample and delicious (+) breakfast was consistently excellent and the staff friendly and responsive (+) breakfast was delicious and varied, and homemade cookies were available 24/7 (+) i haven t slept in a more comfortable bed in a long time, or had a better breakfast (+) breakfast was delicious every day (+) i wrote to our hosts to let them know i wouldn t be joining the other guests for breakfast the following morning and asked if they wouldn t mind bringing breakfast to my room