location in downtown - easy walk to the harbourfront and various restaurants, free parking and wifi

thin walls for noise, room very small, connected to wifi, but did not work well.

the beds were very comfy, the room was very clean, good solid wifi, mini fridge, tv, and there is a huge closet

no room service offered at all

parking it s not enough

comfortable, central, view of harbour. decent gym.

the gym has plenty of equipment for a good workout too

great bright and sunny gym

gym and spa were closed due to ongoing renovations

gym and spa were closed due to ongoing renovations

the harbour front and the main town centre room was lovely and modern excellent swimming pool and gym on ground floor parking over the road for 9 can dollars, so very

the hotel lobby bar has really good drinks and the food is great

loved the pool, hot tub, bistro

room was perfect, bed was huge, swimming pool was a welcome addition

nice gym

staff were friendly and accomodating. room was clean. provided laundry service

tight and first come first served style, a bit of noise in our room since we were it seemed over laundry facility or something because our room shook constantly

the kitchen incl

had a kitchen so it made it easy to bring food and heat up

while the kitchenette in the room was nice to have they did not offer dish towels to wash the dishes and

very accommodating to early check in and late check out.

nice friendly hotel, close to town town and casino

laundry timing should be open more hours

the complimentary breakfast was basic: store bought muffins, oatmeal, bananas, apples, yogurt, hard boiled eggs,

the laundry

spacious: two large bedrooms with comfortable beds and plenty of storage space, a well-equipped kitchen, a reasonable-sized bathroom, and a vast seating area with sofas, tv

kitchenette well equipped

small kitchen is good

street and a great value with a lot of space, beautiful furnishings and well equipped in the kitchen

living room and kitchen were perfect for entertaining our guests, lots of room to sit and

were awesome the patio is a major plus and laundry machines were great the staff was amazing and very social, the young maid was very fast and

there wasn't pool and the eggs tasted like plastic

the woman running the continental breakfast was so so so so sweet, wonder lady

our only regret was that there was no pool for the children, but that is minor, given the hotel's close proximity to all of nanaimo's

breakfast- toaster don’t brown toast, switch up breaky egg omlette.

was no wifi available

wifi worked great

two comfortable beds in two separate rooms with two cable tvs , good wifi

wifi wasn't working on our first night but got a different wifi connection the next day

the beds were very comfortable, the towels were nice, had a wonderful bath, wifi was solid.

booked two family suites with kitchenettes and were expecting stove for cooking capability but it turned out ok when the staff

i enjoyed the kitchen had dishes and utensils to use

standard of kitchen and bathroom, two room with comfortable beds, good location for ferry, helpful owner, good

kitchenette was very sparse, and there was no soap to wash dishes

kitchenette area is good as it provided an extra sink

she instead gave me the family room for the same price because i have kids

she made sure that a hot plate was available so i could cook, and arranged an early check in

and there was no soap dish (so it sat in the sink nor a place to put one's toiletry kids

staff was so wonderful and accommodating we need an early check in and they came through

turned out it was a family with kids

for our 3 person booking, meant to ask for a third one and just kept forgetting, same with the wifi password, didn't get it up front and kept forgetting to ask

no wifi in room. uncomfortable bed.

it was clean. it was convenient. it was cheap. it had a big flat screen tv. it had free wifi

*wifi is available but so weak

the wifi connection was very poor.

laundry closes at 8 pm

the wifi was not very good.

wifi was great

wifi low ac noise swim pool no towels

the beds were comfy & the wifi was good.

the wifi was extremely poor. also the dryer didn't work

close to highway. friendly staff. laundry facilities.

there are 24hrs laundry facility

found it strange that there was a freezer but no fridge in the kitchen

the grounds are beautifully kept, as is the truly wonderful kitchen

laundry facilities available, free parking, secure location

very well equipped kitchen - perfect for self catering

clean place to stay for families, it’s is very thoughtful that i can find anything i need from kitchen

messaged them earlier if we could have an early check in for we have babies with us

i couldn't figure out how to turn on the light in the kitchen area

wish laundry facility had been available. frying pan was a litgle worn.

great value laundry and fresh waffle breakfast. nice to have 2 rooms for 4 people.

bedroom and bathroom were nicely updated but the kitchenette was a little rough and took away from the overall feel

good breakfast options and the cheap onsite laundry facilities were handy

clean and comfortable accommodations with well equipped kitchen

same room as last time, no parking in front, next to laundry area.

also, there is a nice guest laundry

laundry facilities were inexpensive and much appreciated

in addition, the beach and wharf need some attention as our kids did not want to swim, which was also a reason we chose this facility

very welcoming to pets, at an affordable pet fee, love that it's per stay not per night

the kitchenette and laundry facilities were handy

wifi speed was stable

location is near the nanaimo ferry terminal. easy parking. wifi is stable and fast.

the whisky bar and restaurant are outstanding

the room and bed was clean. the location is in easy access. the parking is secured.

no breakfast available room was very clean and comfortable security deposit returned promptly

room has a kitchenet

everything was lovely staff courteous,rooms clean breakfast lovely

good location good beds decent breakfast ok gym for a small hotel

the included breakfast was also awesome

beautiful clean rooms. excellent complimentary breakfast. friendly staff.

facilities at the hotel were amazing, pool & gym too

hot items (wished there was a bit more fruit on offer); well-equipped gym and a small swimming pool with a waterslide which would be great fun for kids - a very nice hotel with plenty of

room was at the end of the hall right beside the pool and gym

friendly staff , great breakfast and super location

thought i had booked a room with a sofa and a kitchenette

the wifi was spotty

the staff was quite friendly and responsive to a wifi problem

bed was ok, excellent wifi

beds were very comfortable, especially the pillows! free wifi was great.

unclean, shower head reaches the shoulders, kitchen is unusable, as when you turn a coil on the room fills with stinky smoke

beautiful pool, comfy beds, free breakfast, pet

enjoyed the comfortable, spacious rooms, the hot tub and pool and the (on site) breakfast

breakfast!

great swimming pool. exceptional staff the best rooms quiet at night. bright during the day

the separate bedroom from the kitchen and living room worked well and the kitchen was well supplied

faucet in the kitchenette was so loose you needed two hands to manipulate it

was a nicely equipped kitchenette

kitchen was falling apart sink leaked

there is nice sized kitchen in the room so for a longer stay than ours it would be worth it to take advantage of but we

highway inside it was quiet and though not the brightest space there were nice amenities like the kitchenet, locally sourced coffee, tv and a shower with really great water pressure would