great breakfast and staff was amazing

breakfast was good.

couldn’t take breakfast back to the room.

not so many options for breakfast, really missed sausage eggs or bacon kyi

no breakfast at this location

breakfast could be 100% better and they need a travel agent rate.

nice scrambled eggs for breakfast

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

the dining area is also super nice and clean with a wide variety of breakfast items to

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

breakfast

breakfast great and room nice.

easy to find and had breakfast

love the breakfast, so clean and friendly staff.

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

no breakfast but the staff was friendly and went the extra mile for us

really enjoyed how accommodating they are to pets

on the sheets which is a sign of bed bugs and i had bites all over my back and butt as well as my kids

no pet fee

were no eggs or any meat for breakfast, the only minus that i see at this establishment

the hotel does not have breakfast

no breakfast.. we liked nothing!

breakfast was garbage

after all, everything was excellent also the breakfast was very good

breakfast was good and everything was right on hand

needed an early check in and originally was goin got be charged an extra fee for that but when i got there

they woke up a little late for breakfast but the staff still allowed them to get something to eat to help hold them over for the 4

in the kitchen, on our walls and headboards

came with kitchenette but no plates or silverware or cups

a bunch of shopping opportunities about 10min away by foot, great because there's a kitchen in the rooms

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

rooms had a kitchen, but no pots or utensils, just empty cabinets

wife liked enjoy the breakfast

bed was comfortable. room was clean. breakfast was very good. staff was excellent and so helpful

room, nice hot breakfast, and friendly staff

the kids got very used to having a big old breakfast everyday

the pool was good for the kids and the room was spacious for the kids as well and beds were comfy

was able to have a 1 hour late check out

the breakfast was great

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

half of the light bulbs in the room were missing. the and the pool is out of order

think the price should have been cheaper because there was no breakfast, pool or gym

i guess the breakfast could have been a little better, but for the price, i'm not complaining.

friendly staff, good location and a built in kitchenette. really cheap place to stay.

a grab and go breakfast

linen smelled like dirty laundry

this hotel for the kitchenette

guests may also consider included contienental breakfast and a little gym

though there is no longer the breakfast i really enjoyed my time there and it was very clean and

missed breakfast

hotel has a fitness center and laundry available

early check in

an inside/outside coverage with ample seating and towels with a nice sized fitness room and guest laundry next door

laundry equipment needs to be updated

the coin laundry is always a welcome add on

very clean. and there is even a microwave in the room. very convenient for families with kids.

it made a lot of sense when i arrived at the hotel with my kids and we had to wait for our room to be ready

breakfast, they had a lot of choose for breakfast which was nice

for hotels with a hot tub this one came up so i booked it only to find out it only had an outside pool

was no breakfast served

breakfast was great and the location literally so much around you.

the eggs for breakfast were very salty.

i could access the gym at 4am

good location, nice pool

breakfast good

my family was well rested and enjoyed the breakfast and pool.

small pool

the breakfast was very poor for a hotel of this quality

big rooms with full kitchen

room was better than expected when it comes to room size and the kitchen was big enough

the room was great too, i loved the kitchenette

new facility, good customer service, great breakfast.

loved everything about it the staff how polite and courteous they were, breakfast and lunch is amazing

this place is usually booked so i must have been lucky with my early check in and room inspection

the snack time for kids was a bonus as well as the adult beverages time

gym was very very small- basically just treadmills

we liked that there was a small shop to get snacks and the breakfast was great

the room they gave us was secluded and away from foot traffic and kids

the coffee at the breakfast bar was amazing me and my friend both commented how delicious it was and fresh

other amenities: the gym is well equipped and clean

would have been a nice to have for a carb choice like waffles or pancakes at the breakfast bar and the juice and milk pitchers were not labeled so i wasn't 100% sure what i was pouring but

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

friendly staff and great breakfast.

great location and value great breakfast saves time when on the road. friendly staff

the service is good and breakfast is ok too. ;) but the air conditioning was loud.

the pool was closed

morning agent was helpful at breakfast

paying for breakfast.

gym lacked certain things such as a device to keep both treadmills going.

the location of the gym was not good

nightly parking fee and fee for a continental breakfast.

reservation on here included breakfast and we paid for that but when we got there their kitchen has been closed for quite some time and they don't have breakfast

breakfast was great

also another bonus was the gym that was available

indoor pool and gym and late hrs access

late check out was a nice perk to have an stress-free departure after a late night event

the breakfast could have been a larger variety with meat all i saw was the turkey ham.

wifi service wasn t strong

use wifi so na

wifi was terrible

no bench in fitness room but that's it lol

was not told there would be no room service, spent 45 calling until finally i went to the cafe and found out there

love the gym, the pool the bar the room, everything was excellent

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

the pool was nice and clean the rooms was comfortable and clean i loved

love the gym, the pool the bar the room, everything was excellent

exterior pool on the main level looked pretty inviting

great building construction for quietness which with littler kids is key - for them and from them

fitness center was hot and muggy -and in the same room as the laundry

staff was friendly room was clean free laundry was great food pantry was stocked

charge for supplies and food near laundry area

clean, quiet location. noisy people with kids above me but the staff discounted my second night.

pool was closed for renovations, the coffee was horrible, breakfast was average, the place had a lot of cosmetic damages but mainly just effected the

the breakfast was only cereal

could do much better for breakfast

have fruit or something besides toast, oatmeal, and bread for breakfast

breakfast was very sparse, not clean around the food counter asked for more oj and what was out was

the pool was inside and very small!

because we traveled during the corona virus breakfast was limited items.

went swimming and enjoyed the pool to ourselves

didn't eat breakfast i woke up to late and had to go very clean

breakfast was good for both the light and heavier eater

easy going. good breakfast. self service laundry.

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

that there was no laundry room. lol

clean, pet friendly

coin laundry did not offer any detergent or other laundry care products

breakfast was great, the location was great. it really was an incredible stay!

the room had a full kitchen with a refrigerator in a microwave no stove

the food at the bar was great, and the breakfast on the 2nd floor was very good, no complaints, except for turkey

breakfast could be better. food was gone before the time it was supposed to be over.

nice bar area

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as working in my room where the wifi is also very good

a young lady

the room was nice and clean. the staff was friendly and room service was great.

the history and decor were awesome, and the room service from the asbury was insane

allowed us early check in without charge

is definitely comfortable in terms of facilities and wifi reliability for a business stay

updated but has zero wow factor. wifi was wonky.

room is very comfortable, free wifi working good and the structure has a parking, on payment

free wifi is available in the room if you sign up to hilton honors - again, it's free but no one tells

the wifi wasn't great and the breakfast was insanely expensive.

the breakfast selection

the gym not being open because of covid

unfortunately, i couldn’t make breakfast because i needed to get on the road

the gym facilities was phenomenal

would've like to see the gym, enjoy the view at the rooftop, and just really appreciate the city life in charlotte

those breakfast goody bags could’ve been just a bit better.

make sure plenty breakfast bar was well stocked. replace items as they run out.

nice staff, very clean and specially, an excellent breakfast.

bar on the 22nd floor was booked up and we couldn’t get in

room had an awful smell we changed rooms and things were fine however the kitchen guy was rude and disrespectful during

i didn’t like they close the bar too early.

the hotel was family friendly & has a laundry

room and staff were awesome! breakfast was perfect. daughter loved the fitness center.

location. room size. kitchen

breakfast was included and was delicious

i’m disappointed in the gym as there were no wipes to clean equipment, no water, no cups, no coffee, no towels so while the

the breakfast options. it gave continental and added eggs and sausage.

due covid unfortunately gym is closed, breakfast and room cleanings

great staff. was able to have early check in which helped me tremendously

comfortable bed, great location, nice gym, front desk staff was super friendly and

made it easy to explore charlotte, friendly lobby staff made us feel very welcome, view of pool from

you get a card key to access the hotel elevators, pool, laundry and your room

the view, the room and the pool area. the hotel exceeded my expectations i loved my stay.

spent a little extra to get the king spa room and it was worth the extra cash

you get a card key to access the hotel elevators, pool, laundry and your room

cation of ice, wifi pw, breakfast hours) that wasn't given at check in

big room. excellent breakfast choices free wifi

the room had good wifi and direct tv in several languages.

wifi is free, but doesn t actually work for anything one k if the want to do

had to call for info

inexpensive onsite parking, free wifi, and free breakfast enhanced great value

the price location staff the room a 2 br suite a lot of space complimentary breakfast

poor communication. no one told me room service was down due to covid-19.

we ate at the bar for dinner

liked the 2 bedroom suite with 2 full baths and full kitchen

the room was clean. the breakfast was very good and the pool was open.

its very clean, the gym facilities were available and not crowded and valet parking.

the location was great and walking distance to food and the gym.

all amenities are up and operating again including the pool, a full gym and restaurant

hotel advertises a hot made room order breakfast which is included in the price but the kitchen was closed the entire time

that the bar wasnt open

equipment in the fitness center, no dumbbells etc

phenomenal customer service at front desk, early check in without an additional charge

i think they could do better with the food scene and the prices at the bar we’re kinda high

great location, i love the bar and restaurant, very beautiful city view at night

the breakfast

was good but the lady really needed more help to get out the breakfast to so many waiting in line for waffles with one waffle iron can be stressful and look up

pool and hot tub clean, mediocre breakfast cold eggs and

pool was out of service! was not made aware of this at check in!

the beds are really comfortable and it was very clean also the spa and pool

the wifi in our section of the hotel was spotty.

wifi was slow

the wifi was really slow and repetitively kept kicking me off their network

wifi was not good in the room. and to work in the lobby was very loud.

we enjoyed the oyster bar and the offerings were ample

pool area very shaded.

t o expensive the spa i ended paying for a massage at a different location lobby small

wasn't able to enjoy the rooftop bar & pool due to not knowing reservations were required

size of the rooftop pool and bar area was underwhelming due to the large volume of guests during our stay

staff was amazing and very accommodating, from the front desk to breakfast staff

breakfast was amazing with many options

the staff, the room, the breakfast, everything far exceeded our expectations

the room came with a kitchenette, complete with full size fridge and dishwasher

location n kitchen

i didn’t like the indoor pool closing early.

the gym is a full-size gym

we were able to get an early check in and the night time staff was very helpful when we returned from our event late at

from the breakfast to the pool their staff was so nice and helpful

hotel employee checked me into my room and provided me with 2 free breakfast coupons which was extreemly helpful because i had limited funds for this trip

breakfast was really good

however the dining room worker at breakfast wasn’t so kind, she asked us if it was 9:30 when we arrived… it was 9:25 , and that

breakfast could be better but not bad!

good breakfast and friendly staff

breakfast was ok, not enough food, dishes available

the commode did not flush and the pool was out.

it was in a good spot and clean, nice fire pit and pool

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

of the pool

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

very clean, good wifi, good location to highways, malls, restaurants, and friendly staff.

the lobby decor and wifi.

nice beds, good wifi connection

sunday early in the morning people working on construction outside the parking they blocked my car i was surrounded by barricades and caution tape

weekend bar hours. but, i understand it s a slow time of year for pleasure traveling.

it was good. wifi a little slow and cleanliness was pretty good. staff was great

breakfast was good

water pressure in sink very low. loud kids running up and down the hall

i basically had to conduct my own room service and clean the entire room with my own cleaning supplies to spend the night since i

rooms were clean & comfortable. great location. decent breakfast options.

breakfast was delicious in a beautiful dining room

no elevator. breakfast was ok. no modern plug ins for electronics.

friendly staff. great breakfast and location.

excellent breakfast in the lovely dining area.

easy to check in and check out. very clean and laundry is very easy...

we wished the pool was a little warmer but that’s it!

breakfast was decent

we loved the pool area! the staff was wonderful! thank you !

breakfast was great and filling

we were coming in with a 26' moving truck and it was no problem to park

this is not so convenient when you are with travel with kids

laundry, spacious, great great breakfast

the breakfast was wonderful

nothing really..pool could have been open

pool rooms

the staff was welcoming, everything was clean, breakfast was good in the morning, overall a great stay

clean, friendly staff, location, fitness room, pool, great breakfast

heat units were very loud when they turned on. gym didn't have towels or wipes.

we had fun in the indoor pool

relaxed in the pool and spa it was excellent

it had a separate living room with a large sofa bed that led to a kitchenette with a additional sink and mirror

spacious suite. comfy beds. nice to have gym onsite.

the gym is great too

there were tons of kids playing in the hot tub and thiat was not relaxing

it was super clean and the bed was comfy, breakfast was yummy!

very modern looking. very clean. staff very friendly and breakfast was awesome!

decent fitness center

clean hot breakfast busy walking location!

breakfast was good and the coffee was great

breakfast was good the location was perfect for everything that was needed

pet fee was reasonable and nice grounds for walking

the gym was very nice

breakfast was wonderful with plenty of choices for all dietary needs

clean room, awesome breakfast with many options, great location and exceptional customer service throughout the hotel

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility i was not satisfied at

light switches didn't work, the stove light didn't work, the kitchen area was not very clean

it has a small kitchen but you

everything including the pool and laundry room.

apartment, smells mold, full beds (not queen), old equipment (kitchen,a/c), parking lot without enough space avaliabe for guests with parking

i wish the pool would have been heated. they had fun, but it was very cold.

laundry service, fitness center, snacks and drinks available 24/7

pool and basketball court great for the kids

the little kitchen area in our room

lots of entrance doors-easy access to room and pool but also had a keypad lock for security

i was there for a family reunion and embassy suites allowed early check in without paying for another nights stay but courtyard did not

pool and whirlpool are nice with fire pit outside

the first night we arrived the check in person also told us she would mix us a drink at the bar because they didnt have a bartender towels--- we had one set in the bathroom and when i

indoor pool was small, didnt have compljmentary breakfast

even helped with bags because i had small kids

easy check in late check out and hot breakfast.

breakfast was fast, tasty and plentiful though limited. good value!!!

i told them i would be traveling with my two kids and even booked a room that was said to be big

saturday breakfast was not available at 7am. should have been

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

traveling with two teenage boys, room was spacious and they loved the breakfast

breakfast could have been better, key kept not working

the breakfast bar was empty food was cold and biscuits was hard ..

the property was clean and had breakfast and room was spacious and had living room separately

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

pool and breakfast hours

the breakfast was amazing and the dining area was clean

and the drapes didn’t close so the lights from the pool area also kept us from sleeping well

wonderful breakfast provided

didn't eat breakfast there.

laundry room venting machine had thing in wrong slots still after three day being told

more breakfast options.

breakfast was very good

our room was directly across hall from laundry!!!

no pool indoor

pool was off

breakfast was just right. the hotel was very comfortable, and quiet. parking was convenient.

the pool was closed

no hassle parking

breakfast good, parking okay though cramped for a big van, great location.

that the pool wasn’t open

friendly staff and great atmosphere the breakfast was great keep up the good work

all in all, excellent!! breakfast staff very caring and helpful with a nice layout.

we didn't use the exercise room or the pool, but if this'd been a longer trips we would've done so

due to the covid 19 it was only cold breakfast served.

cleanliness and close to the airport. breakfast was great

also i asked about late check out and i was able to check out at 12 and that was amazing because we had cheer comp to

trouble understanding the employees in both check-in and breakfast room

at front desk mentioned free shuttle to the airport when we mentioned we needed to go in the morning

great value hotel that's close to the airport and provides shuttle service.

the rate, the great hot breakfast and shuttle to the airport

convenient, clean, great breakfast!

the breakfast wasn't bad and the bathroom was very

very nice and comfortable room. good breakfast. exceeded my expectations

the hot breakfast was the icing on the cake

a dog had soiled in the gym

staff were very friendly, the room was nice, and i enjoyed not having to pay a pet fee

free breakfast and free gym

the floors are sticky the laundry room has 2 big trash bins that smelled horrible

no eggs or bacon for breakfast.

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

2) the kitchen doesn't come with any pots or iron

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

the kitchen area was amazing

had alot of drawers in the kitchen

the wifi never stayed on the phone. , and morning manager was awful he was

didn't open i love being able to feel the breeze without having to go outside , wifi kept disconnecting

free wifi worked well enough to watch youtube and listen to music

wifi kept dropping every few minutes

the wifi was good and fast and the staff is really supportive

brilliant wifi

nice staff quite location great wifi

the laundry room

i was able to do late check out with ease

clean comfortable rooms. welcomed my pet! easy to get to. breakfast included.

arrived at 1:30 am to a very friendly helpful desk clerk who immediately said we could have a late check out

heated pool, breakfast, nice staff

gym has no weights for exercise and the gym room itself felt cramped

spacious room, indoor pool and hot breakfast

wifi on laptop was an issue

wifi was great and the room was super comfy

no phone signal and the wifi was going in and out so i could not get any of my work done

clean, nice gym, guest laundry and very nice professional front desk.ud83eudd17

bc of the bugs and debri floating in the water the kids didn&#

kids running up and down hallways at night hours

was accommodated when asked for an early check in however through out us getting settled we found that the ice bucket was full of

about the hotel but i as disappointed in the time it took the shuttle to pick us up for the airport

they had a shuttle and were very accommodating even though we needed to leave at 5 am the next morning

my kids really wanted to go swimming with the pool was pretty darn cold