i always love the pool

the breakfast bar had alot of choices

breakfast had some nice surprises, good selection of yogurt flavors and applesauce

the staff was super friendly and the hot/cold breakfast buffet was well stocked and delicious

kids loved the swimming pool

the bar tender made me a hot totty since i was nit feeling well

small bar in room

and pool for me as a disabled person were exceptional

we didn’t get a chance to use it, but loved the fact that it had an indoor pool for the kids

the hallways were very chilly. the pool area and pool water were absolutely freezing. ud83eudd76

pool, breakfast, room size

the gym and pool are nice

best breakfast selections i’ve ever seen at a hotel - shout out to the kitchen manager

tasty breakfast

the staff was friendly, accommodating, and helpful! the rooms had unexpected kitchenettes.

loved the fact it has a small kitchen area for leftovers

staff was amazing an breakfast was good

pool & breakfast

they have the pool and the gym open

breakfast was wonderful, beds are comfortable, modern amenities.

the pool was not inviting.

very nice breakfast

room was clean…kids enjoyed the pool…breakfast was good

clean rooms, close to family, shopping & restaurants. excellent breakfast

hotel with a nice pool

good for family, ie breakfast, indoor pool, dog friendly.

since breakfast was cancelled due to covid situation, we understood.

the indoor pool and workout facilities were beautiful

the pool water was cold

has a pool and the water was warm

pool was warm

pool was a great temperature and fun for the kids

clean and comfortable. kitchenette was very convenient.

i love the full kitchens and one bedroom options

the kitchen and large storage closet in the kitchen

i was happy the pool opened that weekend for the kids

people were wonderful, the beds were a dream, the whole place was clean and the kitchen were well equipped

super clean and comfortable beds. nice restaurant, room service. pool and fitness center.

travelling with kids a pool is a great treat for them this time of you

the pool was refreshing. the gym was amazing. the hotel staff were wonderful to interact with.

gymm is a bit cold.

very clean. very comfortable bed. nice pool, had towels at every seat. just a great experience.

everything was clean, easily accessible and we loved the pool

the pool was nice, but the best part was the breakfast. nicest hotel free breakfast.

breakfast was very good

cleanliness, dead of winter and pool had no heat. breakfast was subpar

the staff was nice my room was clean in the breakfast was good

nice bar and good ambiance

but the kids still loved it

you need another pool. for the crowd we had we all couldn’t swim.

indoor swimming pool

i had a drink at the bar and enjoyed the outdoor patio

the pool was also nice and clean

outdoor pool and breakfast was eggs and sausage

noisy at night.....kids runnng around upstairs after 11pm.

late check out was also an added bonus as i did not have to be to work until 3 pm on one day

the breakfast was phenomenal and it was such a good value for the room plus that breakfast to feed all

convenient area and close enough to my daughters gymnastics meet.

room was spotlessly clean, bed was comfortable, breakfast bar was outstanding

breakfast was great and always full and hot waffels were the biggest hit with whipped cream and

could of had more options for breakfast other than cereal and yogurt , but i get it with covid

have the best breakfast of any hotel that i have ever stayed at, everything was fresh and hot

no bacon at breakfast

worst of all, the gym and some of the other public spaces are flat-out dirty and aren't well maintained

was amazing able to answer any question and pool and the facility is keep up very happy with my

the cleanliness and updates. the breakfast had several good selctions.

easily hear kids and other hotels bright and early in the morning screaming or talking loud on their way to

pool was nice and i love we had a bedroom and a kitchen in the room

plus a gym and a pool

clean, great benefits of staying here indoor pool, gym

the kitchen was essential for me

the pool was a bit cold but nothing unbearable. also wish they offered breakfast.

couldn't access pool, workout room, no laundry

was our fault, we were down for breakfast a bit late and there was no cutlery left

no laundry service like advertised

there was almost no breakfast

the breakfast was also a nice mix of hot and cold foods with a great variety

location and full kitchen in unit.

room had a nice layout with a small kitchen, living area, desk, and very comfortable bed

fireplace, kitchenette

breakfast was great and fresh.

the room was amazing with; kitchen, work tables, large tv, and nice bathroom!

had a great complimentary breakfast

being put next to the fitness room was noisy and glad no one used at 6am.

there was a cash bar open for adult beverages which was nice

breakfast was good - all foods put out were fresh and staff kept a good watch on the area.

they had some sort of fitness area

fluffy and comfortable pillows. bed was comfortable. breakfast was good.

had breakfast option along with on-site vending and laundry

since no-one mans the breakfast, there should be some clear signs as what to do and how to do it

breakfast all carbs only

breakfast fare needs to be expanded; coffee was terrible

breakfast was good.

breakfast and clean room

bacon for breakfast.

the breakfast was awesome and the room was clean and comfortable.

comfortable room,good breakfast

breakfast was so good and early enough!

quality furniture, almost new condition, fully equipped kitchen

we were very pleased with the size of or suite, the kitchenette , bedding

cold pool

very clean, spacious, nice breakfast

melissa and the pool

sparse breakfast ,(not even any coffee) awakened by a fire alarm when a person burned a waffle

breakfast could be out til 10 a

breakfast not so great

breakfast was not that great but there is an eat & park right next door

breakfast was very good. the pillows are amazing.

were out and running out of a lot of the breakfast food

room exceeded expectations, nice pool and exercise room too

the pool was wonderful and warm

the breakfast was a little bit of a let down

the gym looked well equipped, although we did not use it

i said in previous review the kids would like the pool a little warmer but that is not of big concern

i said in previous review the kids would like the pool a little warmer but that is not of big concern

early check in was awesome. nice location to shops, university.

daughter wished pool was bigger and a little warmer

very clean. nice staff. nice and convenient buffet for dinner and breakfast. warm pool.

the breakfast was great

pool was fantastic; we felt like we were in a colorado lodge

would've liked a heated pool and lactose free milk.

the breakfast was good and always out and early. it was never crowds of people.

i had selected this for me and my kids to have a retreat for the weekend but even a 4 year old was disappointed

i did not know the pool was closed because of covid my grandkids were dissappointed.

wish breakfast has started earlier on the weekend

nice place, clean, breakfast was very good

pool and fitness shutdown along with a brown bag breakfast that was not disclosed when booking

not have breakfast there

we did not have breakfast, left too early in the morning

the complementary breakfast was from 6 am to 9 am, thought it could be till 10am

bar could have been a little warmer, damn near froze to death, but the bartender was

comfortable bed , nice breakfast , and convenient bar / restaurant facility ,staff was

i liked the spa tub and how clean the room was.

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

seat was loose in room, pool room was cold, pool water temperature could've been warmer and price was a little too high

desk staff went out of her way to show us how the lift chair in pool worked

was good, in a roomy restaurant that was not crowded; gym was great, well equipped and clean

pool didn't have any towels available a couple times saturday evening, so we had to ask multiple

great free breakfast too

and in the morning following our stay she was more than hospitable with serving us breakfast

cleaniness & breakfast

breakfast and room cleanly ness

great breakfast in the morning and the 2 employees we dealt with were amazing

breakfast was great. everyone friendly

pool and gym were nice

i got a chocolate milk from the breakfast to take in the car

needs more variety of creamer for breakfast coffee bigger area to make coffee when busy a get and go style for easy coffee love

clean, great customer service, nice breakfast

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

better breakfast selection

our room was was great and we loved the kitchen and refrigerator available to store food

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

we even left early before breakfast the staff person that morning gave us a couple muffins to go

dirty laundry was piled out to the evaluator

tv did not work all weekend especially inconvenient traveling with kids

having 3 kids and traveling over 18 hours was told when we called it would be set up

he went into the laundry room and folded some towels from the dryer for me

we ended up using my phones hot spot to connect to my kids devices to get service

the staff in the morning was nice and let me do a late check out.

the pool didn't seem well kept

we had to go to the gym for water

room clean and comfortable bed, breakfast, everything was good.

comfortable rooms great breakfast

the free continental breakfast was great

breakfast was decent. it had several options.

friendly staff, cleanliness, breakfast options

breakfast was good

cleanliness, personnel and breakfast selection and quality.

breakfast was very good. seating was spacious. good selection of food and seating.

pool closing at 11

pool was gross

was too tired to use the pool this time around, but i got in a good rest for the trip in the morning

loved the pool and whirlpool!

bed comfortable, breakfast was very nice.

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on the

nice location & the roof top bar was so convenient

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

staff accommodated request for early check in - much appreciated

that there was an option to accommodate two kids - the bunk beds

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

the bar was cozy and you had indoor/outdoor

no breakfast

gym and internet access is a plus

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

i requested early check in and it was honored

such a beatiful bar in the lobby area. would have been so nice to order a coffee there.

the bar in the lobby is very nice although i did not get the chance to try it out

unique stylish property without the upscale price. loved the weekend pop up bar and it’s staff

breakfast area is wide open and no collusion between guests

was not working in the gym, there were no towels

gym, good features in the room for using electronic devices, preparing or storing food, laundry on

the breakfast and the gym were wonderful the room was very comfortable and roomy.

hyatt house was truly awesome everyone treated my family and i so great the breakfast bar is also awesome i would definitely be booking again went there for medical reasons and couldn't

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

clean, great breakfast, super nice staff!

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

it’s close to restaurants and has access to la fitness gym.

of the carpet cleaner in the room, lack of healthy foods in the store, not many keto breakfast

breakfast was good

nowhere to take kids unless you go to mellon park

pool and gym shown but not available to anyone under 18.

monk's bar was an adorable pre-dinner stop for our group of friends

we didn’t take the shuttle but great that you have that option

great staff and support with shuttle for our activities. great bar!

bed (couldn’t sleep - very sore), outdated gym equipment and gym room not kept

friday evening, we were shuttled to a great little sports bar that was recommended by logan

hotel website mentioned a shuttle that could take you to the local casino

also, none of the gym equipment (treadmill, elliptical etc) worked

good breakfast and friendly customer service.

convenient to the stadium and casino

the gym and pool were perfect for our family

the free breakfast and wifi are great

wifi and absolutely no acknowledgment of the fact that it caused a problem for guests

wifi is not properly working on the first night, called reception and got a phone number for it,

couldn't connect to wifi

had to pay for wifi for every device.

particularly a the bar for drinks at night, and for breakfast in the morning

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

the bar and bartender were great, and the building was charming and historic

free parking and breakfast were great

trying to use pool area the one night, we went down about 8 pm and there was a family with small kids in the hot tub we went back down about 11 and they were still there

cleanliness and breakfast

basic room without kitchenette. small exercise room

good breakfast

breakfast was great

had to offer due to covid restrictions (not their fault) and a full hotel that reserved the bar and billiards area for a wedding party

breakfast was terrible

kids enjoyed the pool

clean, pool table was nice for the kids.

the free breakfast was delicious

size of the room was great - nice living and kitchen (full size refrigerator, table and sink) space with large desk and plenty of dresser and

if you have kids definitely check out the children’s museum

the pool was cloudy and not that clean

left in breakfast hours waiting in line a lady talking to guy working by food called up all her kids to get last of the food guy put the food on their plates instead of saying there’s a line of

the gym is nice

gym was outdated and super small, the pool was murky, even if i wanted to go in, you couldn’t

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

the pool stayed cold when i went to get in it 2 days straight.

no pool, no gym, no laundry, even the

front desk staff was great, love the hotel style and the upper lobby and bar layout

i love the fact the the gym have to be key access only and the building as well

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the gym was great , nice to have microwave on the floor.

gym and common areas were not as clean as i would expect

close to rivers casino

pool reservations ! nice to have a private setting just wish they would extend hours beyond 5pm

gym is good, hotel shuttle and breakfast is great

the bed was like being home. slept great. love the gym. everyone very friendly and helpful.

fantastic location, close to lrt / food / bars. great breakfast.

room service and support at the reception not a the level of the hotel

we checked in no one told us there would be no room service

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

room service was also provided in to-go packaging

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

i thought that the gym facility was outstanding

staff that was at the front deck at 11:00pm she was not nice to my kids at all we needed a maintenence man to fix our lock and she told the kids no then the sec time

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

we were in town for a cheerleading competition at the convention center, our kids did not compete until very late the evening we were checking out and the hotel was so generous

let me have a late check out

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

we had no light bulbs in our kitchen area

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

location, the kitchen and a decent view. the staff i cannot say enough about them!!

easy access to everything. clean. good breakfast

was not busy but the rooms are clean the breakfast was good it was real quiet and i slept

the breakfast is good and the staff is great

all was great. location perfect, no issues with parking , gym equipment functional but outdated.

breakfast was good. clean and comfortable.

i was able to work on my laptop with very good wifi and that was wonderful

good wifi, decent room receptionist is ok, but not the rest.

rooms were clean and large, had a tv & wifi

close to the con center. good price. large rooms. good ac. staff very friendly great gym

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

wifi was in and out the whole time

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

nice restaurant downstairs. quiet room. good wifi.

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

unable to get a strong enough wifi connection to use my laptop.

they gave me a late check out for no charge.

shuttle to airport was very nice ud83dudc4c

failed to tell me that that shuttle didn t say hampton inn, but globe parking instead

front desk staff are great, juices and breakfast great, shuttle service fantastic, room clean.

and maintenance person were exceptional we were there during snowstorm and they had to stock breakfast foods due to staff not able to make it in and they even left breakfast open longer since

there is a shuttle for the airport and it starts running loops early in the am

contractor that runs the shuttle bus for this hotel prioritizes their own parking customers over hotel customers, so you may

it was good to have a grab bar in the shower/bath stall, as i am elderly

wish the bar would have been open :(

the desk and the airport shuttle are available 24/7

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

we took the free early check in

cocktails, breakfast and dinner (however we did not have dinner as it was hot dogs, but great for kids)

breakfast and evening dinner is a big hit with my kids

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

friendly and attentive staff breakfast is included

there was a free/ complimentary breakfast, but i actually did not go for it - willingly

basic breakfast of cereal and frozen waffles and only available till 9am.

breakfast timeline could be longer considering that this is a airport hotel.

front desk was kind breakfast was such a nice touch

wifi service

the wifi did not work

very poor wifi there was a hotel crash ...

wifi didn t work the majority of the time

never did get in the wifi.

loved the pool and spa

staff was extremely helpful, the rooms were clean, and the first floor bar area is a good place to have meals and get work done

it was nice to have a bar in the hotel and the gym was great

bacteria growth, according to the sign on the door, which made me question the cleanliness of the gym too

close to venue and the bar restaurant

the room was comfortable and modern as well as excellent wifi connection

wifi

it was just the wifi connection that was the downfall

the gym could use a little updating, but it wasn't horrible

breakfast was overpriced

the hotel bar was well stocked and had friendly and helpful bar staff.

gym was very basic. wifi was terrible and frequently didn't work

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

very old building- built in 60-run down and gym was poor

perfect location , gym and pool

great central location. bar is not open during week days.

drunk hotel guests, dirt on the 'new' bar of soap

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

loved the early check in and really appreciate the 12pm check out

the location was great! the fitness room and the restaurant were great!

room with comfortable bed and free wifi

i could not use their wifi

only issue i encountered was connecting to wifi.

somehow remembered my name amongst all the other parents bringing kids to college

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

dark room, small, bar limited, no room service, no info in room bout services.

i like the modern industrial decor and the small little bar restaurant.

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

we did not have a mini bar in our room

breakfast was not included. last year it was. this year there was a charge

our only recommendation is to add a handicap bar at the bed.

the staff was so friendly. hotel employee on the night shift was a the best. had a great gym.

i often lack motivation to go to the gym

there was a gym inside my room! the room was massive and had cool lighting and signage

large laundry room and full kitchen to make a light dinner

the breakfast was very good

the breakfast was really good with lots of variety, and as a vegetarian i always had plenty of options

gym and pool

breakfast was really nice too, especially the bagels and scrambled eggs

room was beautiful the vibe is just so updated bar was awesome ud83dudc4f loved

in was great, allowed for early check in and we were checked in and ready to start our day immediately

the elevator from the gym took forever

wish the rooftop terrace bar was open more than just weekends

spacious double queen room, nicely equipped gym, rooftop access, location.

location, breakfast. room was clean, staff was super nice.

only suggestion i would make is 6-9 breakfast on a sunday morning is a little early

hopefully the breakfast should improve post pandemic

it was clean, the staff was helpful, and the breakfast was free and

hotel was great! clean rooms and friendly staff. it was nice having free breakfast each morning.

the desk staff, valet, and breakfast staff were great

breakfast was great, location is a great location for walking to restaurants and bars, easy access

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

breakfast was not as great as i expected and they ran out of the muffins i had wanted

friendly staff, comfy beds, big shower, breakfast

monday leaving i put in for late check out at four

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

the late check out

the laundry is very affordable and there are alot of great restaurants nearby

laundry aide was appropriate location privacy provided wifi connection

laundry took four hours to clean and dry

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

doors and guest laundry room

breakfast area was neat and tidy, well-stocked and maintained during breakfast

amelia in laundry and the rest of the housekeeping staff were

a very good laundry room

the breakfast buffet was kept stocked even if you slept in late

the breakfast was amazing!!

the shuttle was excellent. staff very friendly.

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

walking distance to shopping center. shuttle available. design is very nice

modern. clean. comfortable beds. restaurant on site. fee shuttle to football game

beware~the woman that works the bar (jamie dark black hair) is very edgy

the room itself was clean and comfortable and there was free wifi.

wifi did not work

tv, free wifi, enough space that my friends and i didn't feel claustrophobic

hot water didn't work there wasn't wifi on the 6th floor also the pool was not closed down there's supposed to be free breakfast which

expensive parking in their lot but i was able to street park for free. wifi was pretty slow.

there were snacks available at all times and all you would need for a healthy breakfast

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when i went back to michigan from

lovely great room with breakfast

self-serve breakfast options were extensive

the food menu from the bar was pretty limited

know that covid 19 has put a damper on alot of stuff but the breakfast down right was lousy minus 10 no flavor to the egg

we enjoyed the pool, size of room, comfort of beds and ease of checking, garage and breakfast.

breakfast and pool

kitchen was equipped well

i liked how spacious the room was, the cleanliness of the room/hotel was and the free breakfast.

outstanding service great location and a good breakfast to start the day

comfortable, clean, friendly, breakfast was good

i was in town for a race and were very amendable to late check out

the staff was friendly helpful from arrival to departure .. the fitness room was phenomenal

breakfast was the only thing disappointing very messy

my kids loved the pool and breakfast. we had a great room to fit a family of 4

it has absolutely the best indoor pool of any hotel we’ve been at

the staff was professional and extremely accommodating. the pool was very nice.

tons of parking, everyone is so friendly, breakfast is always hot and good

friendly, great pool and hot tub area

the breakfast although complimentary was poor !!!!

breakfast wasn’t great, but cereal and toast and bagels were fine

just wish the pool was working

breakfast was very good

social distancing, cleanroom, diverse breakfast (boiled eggs), great services, free parking.

except they couldn’t give recommendations for a spa or restaurants

ice maker works, pool works, staff was plentiful,,breakfast was amazing

i wish we were able to stay longer, since we wanted to use the pool, but we just didn’t have the time

the staff was friendly, pool and gym were clean, breakfast was good, bed was comfy.