premises, gardens, pool and people... amazing! thanks to homero for his help!

breakfast and personnel communication

the kids enjoyed the gardens and the heated swimming pool

you can spend the whole day chilling at the pool, playing some golf, or just walking around the property

room, golf and green areas

size of the garden is nice, many trees, the pool is perfect in size and temperature

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

the pool, hot tub and bed were nice. staff were friendly

great location,pool, good restaurant, great personel.

the suite that i had was nice with its own small pool

hotel has different units, each with a swimming pool

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

restaurant and pool

large room bathroom & king siza comfortable bed have small swimming pool hot shower 24 horas

were super comfortable and it has a nice, clean pool

location to and from six flags waterpark (10 mins) on-site parking

price is affordable and they allow to keep using the waterpark and pool area after checkout

pool was nice and the lawn was very beautiful

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even it works like a motel

the inner gardens and swimming pool are great. the breakfast was really good.

clean and relaxing garden with nice pool

forgot my wallet by the pool and the staff returned it to me an hour later without anything missing from it

the garden with the pool is amazing

wifi is excellent, the rooms are well laid out, and they have a pool

people were talking at 2am outside out room in the pool area and nobody in the staff told them to be quier or to talkl in the ir own rooms

wish the pool could be warmer, as it was cloudy the solar panels aren t enough so the pool is warm

- nice pool

excellent location, friendly staff, clean & comfortable room, quiet garden and pool area.

was excellent, from the staff, the pool, the food, the cleanness, the view

the hotel has a huge parking area, so our car was safe during the trip

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

they can organise local laundry service

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

for instance the pool has a natural filter through a conected mini pool with certain alga

my room was spacious, with excellent bathroom and spectacular views

pool and spa was relaxing

beautiful scenery, great spa treatments

the view is incredible the hot tub the pool

in other hotels, as soon as someone leaves a pool chair or bed, the hotel staff disinfects it and the area around it, every time, even if it has

there is no wifi

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

nice bed but too many insects and really poor wifi

the spa and massages are great

spa services are

the pool and the temazcal

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

we loved the sauna experience and pool time

the staff, premises, pool, food, very good place

right from my wife's purse while we were at the pool

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

it need hooks in the bathroom to hang the towels. the water in the pool is cold

pool was cold, even though it says here it is climatized

the pool was a bit too cold in the hours without sun but anyway great to enjoy.

nice rooms well organized in small bungalows around the pool surrounded by a beautiful colorful and fresh nature

facilities are nice but need a little care. pool was heated only the second day we were there.

the drinks from the bar were also very nice

pool is very mini, quite the size of my dorm room as a student 3

the garden and the pool are great to have a relaxed time

pool is very mini, quite the size of my dorm room as a

jacuzzi with really hot water and nice pool

wifi was a disaster. we couldn t work at all. lots of issues and not resolution.

is really spotty, but this is not why you come so i understand why they do not invest in better wifi

wifi: it has never worked

poor wifi signal, and restaurant menu should have more option

the room was wonderful but small things could have been improved such as, a wifi code upon arrival, being made aware that the bluetooth speaker remote needs to be requested

food - breakfast wasn t great.

mmon) gardens, pet-friendly, affordable pricing, friendly staff, tasty breakfast

the pool can be cleaned more often as

loved the old architecture and the pool

ndows don't have screens so preferred keeping them closed due to bugs), breakfast takes ages to

extremely nice and accommodating, they made us feel welcome from the moment we pulled into the parking lot

spa is wonderful, food is great, staff is amazing!

i loved the pool & restaurant

the pool and hot tubs were perfect, and the staff helped us with any questions we had

wonderful place, with friendly and helpful staff, a great swimming pool, and delicious food.

the staff were super helpful and genteel and the spa services are worth the money

spa services were super

clean, very friendly staff, excellent location downtown, good wifi connection

the breakfast was quite delicious and the entire surrounding space of the building is lovely

the parking area is small and its entrance is extremely narrow

the baked goods served at breakfast time were not fresh

cozy and nice -location is no the best but downtown is only 10 minutes away from the location -breakfast was nice, saves you time from going out while getting traditional mexican

parking facilities are perfect in a place like tepoztlan

we had our own private pool

breakfast menu is slightly overpriced for the quality

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich, eggs, juice

the swimming pool which was the main feature we were looking forward too, was comfortable and warm and amazing

they took our breakfast to our room and it was delicious

very clean, nice landscaping and pool/jacuzzi

comfortable bed, open shower, speaker system to listen to your own music (even in the bathroom), wifi, tv with (+)walk to tepoztlan central; comfortable and spacious room with large balcony and sofa; good wifi; extremely comfortable mattress (-)the wifi was spotty but worked.

small pool.

all staff was super helpful and specially janet from the spa service was great

delightful terrace, a cozy nook for the pool and jacuzzi

have preferred a larger pool

great wifi for working from the property

every amenity/feature is top-of-the-line: bed, linens, towels; pool; magnificent breakfast: decor y comfort throughout

property is in excellent condition it has a beautiful swimming pool and a beautiful garden great breakfast

the grounds are kept in pristine condition, the pool is heated, and it is such a nice, relaxing environment

the highlight for us were the colourful garden and the heated pool

marco, the owner is really helpful. it s a nice property. yoga and a pool. wifi is ok.

was unfortunate that the particular room i was assigned did not have wifi, nor much cell reception, so the first few days--before i moved to a different room--i only

wifi is terrible in the rooms and i needed to go to the lounge to get real internet service

beautiful place to stay in a quiet area close to the main square - beautiful property decent breakfast

the parking is not on the premises and there is no office staff until after 9am

they offered us the spa to change as they did not have the room ready

ong enough for lap swimming)

didn t use the pool but it looked nice

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and was impossible to rest extremely dissapointing experience

tv service in poor, pool is shallow great for childrena

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

location. pool was great.

wifi was exceptionally good.

the wifi has some trouble reaching my specific room.

the wifi worked well

in this town where parking is very hard, it's great that they private parking too

location is right in the city center they offer free parking