still a beautiful place - i think there are like 7 or 8 pools and they are all different

my room was spacious, with excellent bathroom and spectacular views

pool and spa was relaxing

beautiful scenery, great spa treatments

and attention by the staff members, great temazcal experience and last but not least a good spa with ample treatment options

there is no wifi

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

nice bed but too many insects and really poor wifi

spa services are

the spa and massages are great

we loved the sauna experience and pool time

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

the pool and the temazcal

right from my wife's purse while we were at the pool

the staff, premises, pool, food, very good place

the drinks from the bar were also very nice

pool is very mini, quite the size of my dorm room as a student 3

loved the fireplace, the pool and jacuzzi

the water of the pool was too cold

the garden and the pool are great to have a relaxed time

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

it need hooks in the bathroom to hang the towels. the water in the pool is cold

pool was cold, even though it says here it is climatized

facilities are nice but need a little care. pool was heated only the second day we were there.

room and swimming pool very nice quiet place ud83dudc4c

the pool was a bit too cold in the hours without sun but anyway great to enjoy.

wifi: it has never worked

in fact, there are no tv s in the rooms and wifi is not that good, although if there is an urgent need for it, there are certain aras where it

is really spotty, but this is not why you come so i understand why they do not invest in better wifi

wifi was a disaster. we couldn t work at all. lots of issues and not resolution.

there was no wifi coverage in the room

the pool can be cleaned more often as

loved the old architecture and the pool

great breakfast included in the price

food - breakfast wasn t great.

the staff was very good. the swimming pool was better than expected.

the included breakfast was delicious

we enjoyed massages at the spa and took advantage of the daily meditation and yoga practices

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

the pool was super relaxing with plentiful comfortable seats

wonderful place, with friendly and helpful staff, a great swimming pool, and delicious food.

clean, very friendly staff, excellent location downtown, good wifi connection

room service was impeccable

the breakfast was quite delicious and the entire surrounding space of the building is lovely

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

breakfast was not included

spa is wonderful, food is great, staff is amazing!

extremely nice and accommodating, they made us feel welcome from the moment we pulled into the parking lot

we had our own private pool

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich, eggs, juice

breakfast menu is slightly overpriced for the quality

the swimming pool which was the main feature we were looking forward too, was comfortable and warm and amazing

they took our breakfast to our room and it was delicious

parking facilities are perfect in a place like tepoztlan

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and was impossible to rest extremely dissapointing experience

ong enough for lap swimming)

didn t use the pool but it looked nice

tv service in poor, pool is shallow great for childrena

marco, the owner is really helpful. it s a nice property. yoga and a pool. wifi is ok.

wifi is terrible in the rooms and i needed to go to the lounge to get real internet service

was unfortunate that the particular room i was assigned did not have wifi, nor much cell reception, so the first few days--before i moved to a different room--i only

if breakfast can be served a bit earlier than 9am would be great! or at least a coffee:)

central relaxed small hotel, with a great quirky garden, nice pool, comfy room and a food breakfast

i went on a bad few nights where there was no wifi, no water in my room and also very loud dogs fighting on the street however the staff were

wifi didn't work in the room

the wifi also didn't work in the room

wifi worked great

wifi

comfortable bed, open shower, speaker system to listen to your own music (even in the bathroom), wifi, tv with (+)walk to tepoztlan central; comfortable and spacious room with large balcony and sofa; good wifi; extremely comfortable mattress (-)the wifi was spotty but worked.

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a size good for children, there is an extra charge for a terrace stating that you have a

have preferred a larger pool

all staff was super helpful and specially janet from the spa service was great

pool is very small and is a weird color, also not heated so very cold

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold so called solour heated pool was a black pipe trickerling warm water in

great wifi for working from the property

beautifully decorated house, soft beds, delicious and plentiful mexican breakfast, incredible attention to details that makes you go

beautiful cozy hotel with mountain views and delicious breakfast

plus - free parking

every amenity/feature is top-of-the-line: bed, linens, towels; pool; magnificent breakfast: decor y comfort throughout

a good sized desk to work on if needed with good wifi

wifi wasn t working in my room, staff was rude!

wifi is not good at all, there really is no wifi in the rooms, you have to be in the hotel lobby to

no bar service so you can't even get a beer at the pool

good food at breakfast and at the snack by the pool

the wifi worked well

wifi was exceptionally good.

the wifi has some trouble reaching my specific room.

location is right in the city center they offer free parking

the location was really central, the parking inside was also a plus.

wifi works perfect, hot tub in the room was a plus and room service was willing to go the extra

pool, location, clean.

was delicious, great service from mauricio every day at breakfast

the pool and jacuzzi were amazing and all the lounge chairs were so comfy

the bar hot tub was really nice and the breakfast was amazing

rooftop pool overlooking mountains, service was extraordinary, wonderful property.

breakfast is really nice with fruits, eggs, orange juice and coffee and you can see the attention

the music at the pool but that’s personal preference.

the pool is cold, it would be better with warm water.

everything was great, staff, breakfast, the rooftop, location just outside the busy center

was in a room close to the router) -- room was a good size, pretty

the view from the room, the room itself, everything. even wifi was great.

d, pillows, etc) wifi worked well, owner sergio was friendly and accommodating and provided a lovely simple

the wifi was good and the staff were friendly

clean, have everything you need, bed is comfortable, there is hot water in a shower and fast wifi, stuff is attentive

is beautifully designed, the food is delicious and healthy, and the views looking out onto the pool or the courtyard or from the terrace are amazing

breakfast starts too late at 8:30am, however the staff in that area is very friendly

staff were excellent. breakfast on the terrace was also wonderful.

she gave us a tour of the hotel and offered local drinks on the roof top bar at night from where we had a great view over the town and mountains

the decor and ambiance all feel quite special and breakfast on the roof was very special: amazing food and 360 views of mountains

breakfast doesn t include but you can order it

cluded)

parking, scenery, aesthetics, pool, and view were amazing

the pool, while unheated, was refreshing on a hot day

beautiful setting with gorgeous mountain views all around, great pool that we enjoyed every day, and great room

they let us check in early which was very helpful and on site parking was available

the room service was very slow, and the pool doesn't have warm water it's all cold

the pool was nice, although a little dirty. the double beds were comfortable.

the pool the parking the view of el tepozteco

that the hotel is divided in 2 buildings. the best facilities are where the pool is.

very close to bus stop, deliciuos brekfasts, nice swiming pool, big rooms.

pool temperature was super cold, the shower temperature was not well regulated so it was either

the noise from outside (barking dogs) and the swimming pool was ice cold

breakfast is good

the hotel was amazing, rooms are huge, breakfast at la colorina is included, it was just fruit, toast and coffee but that's fine, there

swiming pool was cold

the pool was not open when we got ther at 10:00 and they said it will be open untol 11:30 pm

great experience and the pool and the friendly service made it even better. highly recommended.

was excellent, from the staff, the pool, the food, the cleanness, the view

the hotel has a huge parking area, so our car was safe during the trip

the garden with the pool is amazing

wifi is excellent, the rooms are well laid out, and they have a pool

wish the pool could be warmer, as it was cloudy the solar panels aren t enough so the pool is warm

people were talking at 2am outside out room in the pool area and nobody in the staff told them to be quier or to talkl in the ir own rooms

wifi is excellent, the rooms are well laid out, and they have a pool

excellent location, friendly staff, clean & comfortable room, quiet garden and pool area.

price is affordable and they allow to keep using the waterpark and pool area after checkout

forgot my wallet by the pool and the staff returned it to me an hour later without anything missing from it

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

com i could not get a room next to the pool on the second building away from the road

the pool, garden, clean, the bed, clerks and attendants.

the room service excellent

they can organise local laundry service

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front desk, excelent

restaurant and pool

the suite that i had was nice with its own small pool

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was really nice for relaxing and taking a dip whenever we wanted

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

large room bathroom & king siza comfortable bed have small swimming pool hot shower 24 horas

were super comfortable and it has a nice, clean pool

location to and from six flags waterpark (10 mins) on-site parking

the pool, hot tub and bed were nice. staff were friendly