the wifi was horrible. i wasn't able to use it the entire time

great location, parking space and wifi

wifi

pool was advertised and that is the reason we selected this property and drove two extra hours to

night parking was a little full and there isn t many handicap spot but the staff made sure i got up

the pool water wasnt clear.

we went to the indoor swimming pool which we loved.

didn't deal with the staff much, but the breakfast was better than most

the pool

amazing breakfast selection, they went all out for breakfast

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

pool was nice

pool was covered and had not been opened this year

nice swimming pool

very comfortable good service great swimming pool

breakfast was good, pool was sparkling clean and open much earlier than the typical hotels which

nice and quiet place. enjoyed the pool! staff was friendly room was nice and clean.

laundry mat on the premises

breakfast met expectations and the room was clean

good breakfast

hot breakfast. comfortable bed. big towels.

the breakfast was cold and not completely done.

everything was great! breakfast just a little small!

were surprised at the breakfast

the pool was close for repairs but that's on me because i didn't see that it would be down.

i love everything about nice staff, breakfast the beds and pool

loved the pool,breakfast, and size of the room!

the indoor pool was not heated.

ladies at the front desk, house keeping, and the lady in the kitchen were very kind

nice pool area

clean and spotless, extremely comfortable beds, lush bathroom with good water pressure, great breakfast assortment, great location just off the interstate, overall 10/10 and well worth the

everything was clean, the staff was very helpful and the breakfast was great!

good variety of breakfast foods

very nice very clean very spacious room good breakfast with lots of options

excellent shower, comfortable beds, fabulous breakfast offerings (much better than other fairfield inn’s

clean, comfortable, quiet, excellent staf, very good breakfast

no indoor pool!

the pool was nice

clean, well kept, comfortable beds, good breakfast.

pool

but between the unkempt swimming pool (not open yet and it was mid-may- but still a cess pool) and what appeared to be trace

they had dogs in the swimming pool.

pool had white foam floating around the top

the pool for kids and it was in walking distance from stores and good places

when we first got there, the pool was nasty and dirty

and 2 bags of chips in the vending machine, i asked the day before we arrived if there was a pool( via text message) and never got a response, the door does not always work

older facilities, pool closed, stains on comforter and in bathroom.

the pool was open

pool was clean

swimming pool

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

staff were friendly, and the pool was clean. checking in was easy.

more breakfast options

loved the rooms very spacious and great complimentary breakfast

didn’t utilize the breakfast area it was too small and too many people at times not ideal with covid spreading at

breakfast was not to bad and the pool was clean

but the breakfast was absolutely unbelievable

the gym could have had more weight lifting equipment.

staff was very professional and friendly from front desk, cleaning staff to breakfast personnel

the pool was closed and the parking lot wasn’t as big

website would be great, all hotels need to let people no about the breakfast and pool

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

it’s was clean everyone friendly and helpful. my grandsons loved the pool

up felt like i slept on concrete and they had a damn slumber party i guess they had to damn rooms kids running up and down the damn hallway all night long running up and down the stairs that was

i didn’t get up in time for breakfast

thing we missed was the bar

breakfast had a price

the bar was not open

location is close to the interstate. has a bar & bistro cafe.

the kitchen staff was nice and the breakfasts were good.

revolving breakfast. for me not having gravy but one morning. i'm not much for oatmeal.

breakfast was a good mix of hot breakfast and grab and go

kitchen in room, besides stove top which u can get a griddle from the front free of charge

little more variety at breakfast would be nice but it was very similar to every other hotels’ offering since the covid

the hot tub wasn?t working but the pool was hot so it made up for the hot tub.

the location was in a quiet area. no pet fee.

pool needs to be watched

clean room clean pool

the salt water pool is really nice and balmy

very friendly staff! kids loved the pool! loved the breakfast as well!!

spacious. they let us check in early so our kids could swim

could have been lowered due to not having access to pool, breakfast, or cleaning of room while occupied due to covid

had like a little front room the bed was on the other side i love that ideal my husband and the kids had a good time also

we asked specifically when we called was the pool open because our kids wanted to swim

something was wrong with the pool

everything from the pool to vending machines to staff who were so genuine

breakfast was only granola bars and 2 different types of small packaged muffins… really need to

everything was great except for breakfast

no laundry on 1st floor

clean pool and breakfast

the breakfast

breakfast was delicious nice and clean good customer service

didn't much care for the breakfast, particularly the microwaved scrambled egg discs

the staff the room the breakfast and pool and in and outside 10/10

was pet friendly and boy you could smell it

pet fee was not advertised, said included in our stay only to be stiff armed by front desk clerk

i also did not like the fact you had to pay for laundry

breakfast adequate to start my morning, blueberry muffins and a couple tiny but sweet tangerines

no pet fee

indoor pool had very strong chlorine smell & pool was on cold side

the indoor pool area wasn’t open

due to covid the pool was closed which we were hoping it was open.

pool was inoperative

having breakfast and a bar within the hotel. very convenient

was always cleaning halls or common areas- pool was awesome and breakfast was plentiful with waffles, eggs, sausage, toast, cereal, juices, coffee fruits and

there was no meat for breakfast ud83eudd23ud83eudd23ud83eudd23ud83eudd23

the decoration is beautiful i love the coffee and tea the hotel offered also has late check out at 12pm and late breakfast ended to 10:30

was always cleaning halls or common areas- pool was awesome and breakfast was plentiful with waffles, eggs, sausage, toast, cereal, juices,

the breakfast was just right and attended very well

didn't enjoy breakfast bc the desk help was sick and coughing very bad

breakfast was only mediocre

breakfast was sufficient and location is good.

the great nourishing and healthy breakfast

i liked that the property was new. it was clean and it came with a small kitchen.

the staff the breakfast and the clean rooms

breakfast, no pool, no gym, no coffee - all with the excuse of covid while almost all other hotels are making some kind of

was open- no gym, no pool, no breakfast being served

pool and gym out of use

breakfast didn't get to use the pool

gym was well equipped and just as clean and immaculate as the rooms

the full kitchen, the space in the room, and how clean it was, front desk check in was fast and he was

was clean but it was not restocked with toiletries and the kitchen was missing coffee pot, microwave plate, forks, knives, cups, paper towels etc

the kitchen was barely supplied with the proper utensils

roaches in kitchen area

full kitchen and size of room.

speaking of dogs, they are pet friendly and they charge a $40 refundable pet fee at check-in

i like the no pet fee and inexpensive rates.

the drink machine is 2$ the dryer in the laundry doesn’t work, hasn’t for a while

next day i found no ice machine, vending machines didn’t work but items in them, laundry was locked up, roach on ac later tiny one was on tv screen another bathroom

pool wasn't open, no coffee in room, no breakfast and they had laundry but no change machine

pets stay free, honestly that's how they got us, since some places charge $75 for a pet to stay

wifi was also very fast

ud83eudd22 they provide you with the password for the free wifi yet if your room is more than a couple rooms away from wherever the router is, you get no

wifi could be better

's that dirty) wifi does not work

the wifi was very chippy didn t work most times we were kicked off so i didnt use the wifi as i would

the wifi was so bad we could not connect, there were no vending machines on the property, there was a

wifi was horrible

the wifi wasn't working

the only issue was there was no free wifi as advertised.

the wifi was so slow

no pool.

nice rooms, clean, pool was nice too

the bathroom looked like it was in a run down gym locker room

the breakfast was varied, with lots of fresh items each

i wish it had a pool

breakfast-add fresh fruit or hard boiled eggs more friendly front desk service needed more towels,

the breakfast wasnt good

the breakfast was very limited

also the continental breakfast was a bit disappointed

yes false advertisement on serving confidential breakfast

excellent, friendly staff! clean hotel! indoor pool! nice room! great price!

the breakfast was decent for being free

the hot tub and laundry facilities where out of order

they wasn’t able to serve breakfast and the pool wasn’t open

breakfast could have had more options like eggs, bacon, and/or grits

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken

breakfast served was hot, fresh & of exceptional quality

did not like the fact on here it said they had a pool, fitness room and free breakfast we get there and there was a sign saying they discontinued

dirty floors, dirty walls, ripped up pool chairs, trash in the halls, old food in the room's frig

pool

the pool didn't have no water. no microwave

pool was nice, bed was very comfortable. glad that it was pet friendly.

that the pool was closed

pool was closed for the season but understandable.

pool and area needs to be cleaner

i wanted to use the kitchen i'd would have had to call the desk to bring up what i needed ,no coffee pot in the

we stayed while vendors at an art festival and enjoyed the kitchenette which allowed us to save money by cooking our own meals

i love that it had a kitchen

of the room was great only stayed 2 nights but would have been great for a week because of the kitchen in room

i loved that it had a little kitchenette with a full fridge

the pool was closed - but it was kind of cold anyway.

the last couple of months, service has been awful, the doorknobs are close to falling off, the kitchen is not clean in my suite, there was 1 fork, 3 knifes and 2 spoons, and no paper towels, the

pool was not opened

seating areas and outside pool deck and chairs.

the free breakfast is always good

also, there is a laundry basket available in the room, and we get free laundry services, which is very convenient

laundry was free to use

was clean and everyone was understanding/// i needed a early check in and they allowed that to happen

treadmills in gym are out of order

great stay at a good price! excellent breakfast!

breakfast

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the season

beds were comfortable, room was clean breakfast was great

rooms small, disrepair in fitness room

free breakfast was good.a lot of variety. room was clean and staff very nice.

i love that the pool actually was a real pool, it went to 7ft

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

bed was to firm. must’ve been prom night kids were very loud and in the hallway

any extra towels when i requested them the next morning, used the ones we had in the room for the pool the previous night

enjoyed the pool

location in east memphis with easy access to all of memphis grocery store right near by, full kitchen in the room, first room smelled like a smoking room-staff transferred me immediately to an

the kitchen

furniture and kitchen appliances please update it

grab n go breakfast. ok. coffee was good.

had booked a deluxe studio king room for a good price and the complimentary breakfast was a extra

the pool and courtyard area are very secluded and safe

the pool was locked and breakfast was expensive for what it was

awful lot of unattended kids in the pool

the pool wasn't open the day we checked in

that the outdoor pool was not open just yet

awesome rooms, great breakfast, staff is super nice, great area with stores and restaurants around

great gym and pool area

luxury upscale roomy feel & fabulous breakfast

fantastic staff, clean, well decorated, comfortable, very roomy, and superb breakfast.

great room, great food, great staff, and nice pool

the free breakfast is not good

it was clean were they did breakfast

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

very clean. breakfast was as expected. the man @ the front desk was very friendly.

did not eat breakfast. location was fine.

no access to the bar on the roof no pool allow other vehicles to park

they were able to accommodate an early check in

beautiful design and decorations. the bar on top was amazing.

we went to the rooftop bar one evening and it was obviously popular, but also very fun

our room was right under the bar and the sound of chairs moving was very loud.

breakfast served cold both days

the breakfast was pretty good

breakfast could had more

didn't get to eat breakfast

breakfast and price was too high. this was not a high end hotel. i did not like the location.

pool said closed due to sharks being seen in it

location,nice staff, everything clean. i love the pool :)

it was parked in front of the hotel, 4 pm, bright day, next to the pool and a highly traveled street

breakfast was more than accommodating

zee, the women that looked after breakfast was amazing. extremely helpful and friendly.

mentioned to the front desk staff that the treadmill at their 3rd floor gym facility gave me an electric shock

i didn't have a trash can in the room nor laundry bag

location, cleanliness, on site bar and rail stop directly in front

this is not a bad post, i have grandkids under the age of 5

comfortable bed, friendly staff and good gym.

also had drink machines and a laundry

laundry facility across the road to do our washing, clean facilities and accessible by public

also no coffee and no laundry

the washer and dryer didn't work and we had to take our clothes to a laundry mat

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

i especially loved that they had a place for the kids to hang out and play games

quieter air conditioning. no on site laundry facilities

hotel, breakfast was really good

we had kids with us, and felt safe enough walking back and forth to a play

the view. the gym. the staff. the downtown parking.

location the staff was very helpful and friendly excellent breakfast,everything at your fingertips great place to stay definitely will be back again thank

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

i loved how it had a gym, on site parking and a restaurant which was pretty good

enjoyed the bar and proximity to our favorite areas and restaurants.

the muffin & breakfast bar felt like a bit of an unhealthy option

having a bar with music would be nice, but we really enjoyed the jukebox in the lobby

live music in the bar downstairs was a welcome treat

the breakfast was just ok. everything else was great and i enjoyed the stay.

the room was cozy. the little kitchen was awesome.

was the politeness of the staff,our rooms were always kept so clean, breakfast everyday was awesome, i would stay here again

it's was a great place and great stay nice and friendly and clean and ok breakfast.

really like the bar tendar darlene she was very friendly and always make sure you was ok while fixing great drinks

i loved how the seating areas were, games, bar etc

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

enjoyed the pinball and bar in the lobby

the girl at the counter was also very nice and understanding and graciously granted us a late check out

i was travelling and was very early the team did their best to accommodate me to an early check in, lucky it wasn't high season

ate breakfast there first day but went to a great nearby diner the next

comfy bed. friendly staff. pretty hotel. located downtown. onsite gym.

bed and bedding were very comfortable and the simple breakfast menu was perfect and very affordable

the bar closes too early.

breakfast with waffle maker

great location, excellent value, clean, great breakfast and poll/gym.

free shuttle bus downtown and early check in

breakfast, size of pool and gym

well-kept clean newer hotel. free parking in gated area. hot breakfast was good.

locality close to main street and beale street and rooftop bar with views across the city

was beautiful especially the rooftop bar and the scenery… staff was awesome as well seeing that its in the heart of downtown

the menu choice for bar area

access to a full gym across the street was a very nice surprise

good was great and the rooftop bar was wonderful.

less variety in the bar for cold beers.

originally chose this hotel to utilize the indoor pool during the colder months & the pool wasn't heated

staff cleanliness laundry to wash clothing

tan in the kitchen the lady's in the bar after my game the guys there everyone's was excellent they went over and beyond thank you all

this hilton had and awesome team- even the bar was lively, safe and some of the best drinks and music

updated and beautiful. great location. lively atmosphere. good wifi.

of the street from the fifth floor *workout room *nice decor *housekeeping was helpful neutral: *wifi is free, but if you want it to be faster, you have to pay

the ac didn't work the wifi didn't work

neither tv nor wifi working in room no maid service even on a multi-night stay

of room service

bed, friendly staff, excellent location, free wifi , i would definitely recommend this place to anyone

didn t like how the wifi kept kicking me off

wifi was horrible stayed connected for 20 mins and shuts us out

no hair dryer, refrigerator, or mirror next to plug except in bathroom. wifi very poor.

there is parking onsite for a daily charge and free wifi

the security hard should have stopped the kids out front from throwing fire works at our balcony

they told us we can find things to do and eat they where good just the one lady who works in the kitchen

had a fully equipped kitchen complete with plates, silverware, fridge, stove, microwave and dishwasher if you chose to

were roaches in our room in the kitchen and bathroom i didn't mention it because i wanted to enjoy my trip with my

kept up, messy, the way to the stairs was back through all their offices and laundry room

location was great, continental breakfast was great and lots of selections , it’s gate controlled so cars are safe, and staff was

the breakfast was really good

waffle maker was broken and pool temperature could've been better as

the breakfast was good with lots of options

they are not offering breakfast

the pool area have cabanas, fire pit just gorgeous

well appointed gym and relaxing pool

room service didn t come and the man who worked in the restaurant was dismissive and not helpful

loved everything they had to offer from room service at the pool side to room service for simply ice

the games room and gym

there is no lifeguard so not sure why the pool had to close at 10:00 but the gym got to stay open 24

included with some security, gym is rather big, both indoor and outdoor pool, nice layout of the room

hot tub (whirlpool) was not open and indoor pool is not heated.

no soap available in the laundry

he had an inside pool and hot tub

the light in the kitchenette did not work and the floors in the kitchenette and bathroom were sticky

asked for drinking cups (full kitchen) never received

i love that it has a full kitchen

the bed was very comfortable i had to get a late check out because it was very comfortable

it would be a great place to stay for a longer period with the kitchenette giving you the option to cook