lack of dinning in the bar itself.

no bar or restaurant open when we stayed so had to drive to the nearest town to find food

we had excellent fish -and-chips from next door,and keith invited us to eat them at his bar with his beer

the hosts were welcoming, you could go the public bar if feeling sociable or relax in the room which has microwave, kettle and fridge to store

although it only had a bar with no hot food it did have its own convenience store

staff gave us another key along with our room so we didn't have to keep going through the bar downstairs, which was great

lovely close knit little community ( from what we seen whilst using the bar facilities)

we had dinner and breakfast, and both were good-sized portions

we ate down in the bar that night, it was a pizza night, and gluten free was highlighted on the board when we walked

also there is a bar directly below so there may be the expected noise

the bar prices were quite expensive

accomodation was great, food was great, bar and beer garden were great and the hospitality team were awesome

good, but added to an already quite expensive stay, so we made use of our own well equipped kitchen in the cottage after

room comfortable bed,good size staff at the bar were lovely polite,friendly and helpful went out of there way to help food was beautiful nice

possibly first impression having to walk into the bar and karaoke was a little off putting but the rest of the stay was great

great breakfast great staff very good with the children

when i arrived the manager's family seemed to be hanging out in the lounge/reception area with kids running around, not very professional

the wifi in our room was 'connected with no internet' so kids used lots of mobile data

the breakfast is delicious, the bar area is very relaxed, the room i had was all i needed given the price i paid

the day manager was lovely as were the bar staff.

wht a fantastic team and amazing room and excellent bar

with the atmosphere, staff, easy check-in, lovely spacious room (even though standard), cool bar with bi-folding doors opening out to the street

the bar and restaurant area is always busy and has a great atmosphere

very professional sunday lunch was lovely bar area very welcoming and

wifi slightly temperamental.

location near to central car park; good size room and comfortable bed; excellent shower; secure wifi; very good breakfast; pleasant helpful staff

) wifi very dodgy one day of our three day stay pricy for what we got though the rooms were

wifi didn t connect in our room, they had just changed supplier and was having a few issues, it

hotel bar and restaurant have a good atmosphere

bar had good choice and bar meals were very tasty and of good quality the roaring fire just made us

amazing staff and location. breakfast was spot on too. would definitely come back!

lovely friendly hotel and great bar and food. thank you perfect for the hadrian’s wall walk.

had dinner and breakfast and we loved it

we had great evening meal and breakfast

wifi poor and extractor very noisy during the night

the wifi is free and works well

no heating. no wifi. grotty room.

wifi was good

in the right place, reasonable breakfast but bacon cold. comfortable bed. wifi good.

local beer on tap at the bar, wifi throughout

village is lovely, peaceful, so a bit remote, so i found phone signal, wifi and tv signal hit and miss

wifi signal in our room very weak at times

wifi a bit hit and miss but this was largely down to the thickness of the old pub walls

the wifi

of it - staff very friendly, locals in the bar were friendly and informative about the area

delicious breakfast included

gorgeous setting. lovely bar and restaurant

the person behind the bar who checked us in and served us at dinner was very welcoming, professional and friendly

the locals in the bar made us both feel very welcome too

wall breakfast room with nice ambience view of the bridge from the breakfast room hot shower wifi recommend the fish & chips across the street staff were

breakfast excellent, plenty of choice.

the carpets are well worn and the bar area is quite shabby

cooks eggs for breakfast

coffee from bar - absolutely the worst luke warm coffee i

brian, the owner, was very kind and generous with his time and allowed us to use the laundry facilities knowing that we'd been traveling for weeks

clean, comfortable bed and bedding! very accommodating for very early check in.

poor wifi and kept getting bumped off.

also i was unable to connect to the free wifi for the entire 2 days

beautiful buildings and grounds, friendly staff, exquisite food, spacious room, good wifi.

comfortable bed, large bathroom, free wifi, television in the room as well as a room service menu, which i love

wifi signal in the main castle is terrible

very poor wifi

wifi in our room was unusable and there was a gap under our door meaning the corridor light shone

just the wifi was poor at times, breakfast service was a bit slow

the only problem we had was the wifi signal was pretty poor

bad wifi signal...

cosy bar and restaurant. food was fab. the owners and staff were lovely. instantly felt at home.

as well as booking a room and breakfast we had an evening meal there and the food was exceptional

the most comfortable bed i’ve slept in for a long time - food good especially breakfast

the breakfast was delicious, and all the staff were very friendly

nice cosy room great breakfast and staff really attentive and helpful

only thing i can complain about is that the pool bar was shut for over three hours while i was dying for an alcohol

amazing service from the staff from start to finish, the facilities are great for golf, spa or just a nice weekend away

staff and food were excellent. golf and clay pigeon shooting.

staff pool hotel

room was spacious and clean - with all the comforts we needed

luxury lodge accommodation was beautiful, especially enjoyed the spa bath and very large bed

breakfast & evening meal was excellent and very attentive staff at all times of our stay

enjoyed the spa bath and the shower

lovely, spacious room / lodge. very quiet, comfortable bedding, excellent breakfast.

the bar is so cosy and really inviting, the restaurant food was amazing

open plan eating and bar area with real coal/log fire

the breakfast was great

the breakfast was excellent and the best i've had in a long time

all the staff were superb, friendly and helpful - the cool bar man, the receptionist/waitress, the lovely cleaning ladies, the handyman, the cook

enjoyed the pool table in the bar after a lovely

especially enjoyed the breakfast and how they catered for my gluten intolerance

veggie option perhaps, a little amuse boucher type thing in the bar - just to set the scene perhaps

breakfast was served in the main building and up some fairly steep stairs

not keen on having streaky bacon for breakfast

really safe and covid secure, team working in the hotel and bar were wonderful

the food , absolutely lovely , every meal we had gorgeous , good selection of drinks , breakfast was spot on both mornings

friendly, professional staff, fantastic room. breakfast to die for. thoroughly enjoyed my stay.

breakfast really good choice and well cooked restaurant fabulous - massive choice and all

lovely staff , bar great, food amazing , big comfy bed , breakfast was fab

feel very clean large room that was tasteful decorated excellent pub grub in a very present bar , with great

the beer selection in the bar is good and the wolf ale is stronger than you may think

nice atmosphere in the bar too

always kept the bar tidy and disinfecting

the first two days we had breakfast in the bar area,it was a bit busy as they had a shooting team there

nice atmosphere in bar and restaurant

the bar was very welcoming

good food in bar or restaurant

ev charger onsite this was a big plus

great spot on hadrian's wall with lovely bar and food

super comfortable room and casual comfort to bar which is great for

wifi info in the room needs updating but i was able to find out the info easily directly from the

liked everything but found the wifi signal was quite weak in our room

access to wifi was a problem and that was the only thing that made messaging difficult

wifi isn't great and if you like a lot if tv channels, you'll be disappointed with the two we could

wifi was a bit unpredictable at times in our room

wifi signal was patchy

spacious room, sofa/tv, wifi, comfy beds

the rooms are great and spacious and never once struggled with the wifi

wifi signal wasn t great and did keep on dropping out

the wifi in the room was very quick and free

the bar of the hotel had a vibrant community with cheap drinks and pool

it was nice to relax in the bar with a pint after a long day

dining or drinking options, but that wasn't rogers fault as the kitchen and bar staff left during the covid outbreak

the staff were nice and the food tasty. the bar was spacious with a pool table and tv.

to the main road i wasn't unduly disturbed by traffic noise, and the rooms are well away from the bar so no noise issue from there

allowed early check in which after an early morning start was very useful.

i appreciated the late check out which helped with specifics on my stay

staff, choice of drinks, and breakfast were all amazing

we had fabulous conversations in the bar with both staff and the really friendly locals

cosy bar , great ales ,delicious food and a warm room.

was a great start as we stepped into the bar from a cold, rainy evening to see a roaring fire in the huge range

the food was excellent and we really enjoyed both breakfast and dinner

quiet location, within 15 minutes of ponteland golf club, the friendly and helpful staff and the spacious bedroom

staff very friendly, food as always excellent, especially the breakfast

we ate in the bar area as we had our puppy but we were well looked after and the staff were very friendly and

great place to stay rooms beautifully clean and comfortable, bar and restaurant excellent and staff friendly

rooms not directly above bar so very peaceful

staff are helpful with an early check in

the bar & seating area were comfortable & so was the bedroom

clean comfortable, bar meal was beautiful thank you

the lady behind the bar was brilliant. excellent customer service.

paid for an early check in as we arrived on an early flight

wifi would not connect

kicked off wifi during the night so missed a few calls/messages

great proximity to the airport, friendly staff and good wifi access.

only problem this time the wifi was really slow so couldn't do the work i had planned from our room

the wifi strength in my room was very weak

cleanliness friendliness of the staff and the quality of the breakfast and options

great to stay with family with good breakfast

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

late check out, great hotel

breakfast was very good with lots of choices

the room fantastic shower very comfortable bed love the spa facilities very friendly and friendly staff near metro centre stayed here a few times and

we also enjoyed using the pool with sauna and jacuzzi

kids enjoyed it

pool, steam room and saunas are good as is the gym

spa and gym facilities were excellent

kids even commented

very noisy kids were running till midnight, smell of sigaret smoke in room although it says no smoking

seemed safe for my 2 kids

my kids are disgusted

had a lovely stay even got a early check in room was very clean and it was a nice touch with the tea and coffee making

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

generous breakfast, comfortable beds and helpful staff

breakfast was

friendly reception and bar staff. very helpful and professional.

staff were really friendly and helpful, always greeted with a smile. breakfast was delicious.

the lovely lady who served our breakfast made the stay all the more special

evening food in the bar was also very nice

with setting the bar so high, the breakfast- whilst adequate- was not superlative

owners was lovely and welcoming even prepared to let us have an early check in if needed

the food, beer and the service in the bar was excellent

very friendly service relaxing bar good food liked rooms with own entrance

wifi didnt work, & no cell phone coverage.

the wifi isn t very strong in the bedrooms

the wifi was terribly inadequate

wifi very good and consistent

there is very limited signal in the area but this was fine as the wifi in the room worked very well

downside would be the wifi is not very good in the room but worked better in the

clean wifi good and quiet

wifi was not very good in our room

very poor wifi and no breakfast included in the price.

the wifi wasn't that good but i wasn't to bothered about it

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

there is a bar with everything you could need

good location for our event at exhibition park. good bar area. just what we needed and clean.

the hotel staff, bar and pool table

hotel was spacious with very friendly staff and had a decent bar too

early to our early check in just on the off chance we could get in

wifi connection was great too

tv didn't work, flaky wifi. no in room heating contold

the wifi stops working as soon as you get in the room

friendly staff all 3 diff members of staff o saw were briiant, was very clean throughout, free wifi tv with a enough channels very clean room the bed was that comfty was a shame to have to get

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

had to clean the inside of the cupboard to put our clothes in as there was so much dust and my kids room smelt of dampness

00 for me and 2 young kids one night ,very poor value for money ,won't ever return to be honest

breakfast was also good

the bed was comfy room was clean staff very friendly good late check out

staff were really friendly and the breakfast in a bag was fine was near town so could walk in without having to take the

wifi was not optimal

bar area perfect to have a drink watch sport and wifi good enough to be able to work a little.

problematic connection to wifi in reception area

wifi in our room

good wifi, as i needed to work while in the room

wifi was slow

liked location close to metro - we went to tynemouth wifi we couldn't access it said likely to be

excellent rooms with brilliant wifi

food at the kitchen restaurant of poor quality. bar/staff unprofessional. wifi unstable.

the wifi was absolute rubbish!

appreciated an early check in, when i had stopped by to drop off my luggage until check in later in the day

as a member the early check in and late check out was a massive bonus

the breakfast was included and was self-service

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

there's nothing to fault at all apart from the kids said the pull out sofa bed was not comfortable and you could feel

wifi was working

the wifi was fast and easy to connect, and the location convenient to break a journey north or south on

quiet stay and good wifi

poor wifi, still awaiting receipt for stay, not enough hot water for bath..

plenty of safe free parking

the café area was not very attractive, with a simple breakfast available, but there are some cafés and a restaurant close by for a nice morning coffee

couldn’t do enough for us, really professional and great breakfast, really good valve for money

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

the breakfast was extra but brilliant value for money a lot more than expected

didn't have breakfast

we were told there was a shared kitchen but weren’t shown it, in fairness we didn’t need it and didn’t ask either

off wall radiator didn't work desk extremely wobbly iron board had no cover just metal frame kitchen was dirty with pots of green food on cooker very noisy at night, steward left keys for

i didn't use the washing/drying or kitchen

kitchen to be more tidy

staff were fantastic, coffee was great and the wifi was very strong

wifi didn t always work

wifi was a little annoying in that some of the most standard web sites threw up security warnings,

great room, bathroom, wifi, breakfast and dinner

wifi was really fast and didn't have any connection problems

fantastic gym and spa facilities in the basement, with a pool, hot tub, sauna and steam room

location, used the pool and the gym, great facilities

fantastic gym and spa facilities in the basement, with a pool, hot tub, sauna and steam room

hotel, good breakfast, and swimming pool and sauna with gym were all free for us and kids really had a great time swimming before their breakfast

but rhays probably a me problem as i wanted to relax, not fight around 20 odd kids

will definitely come back again enjoy the sauna, jacuzzi and gym during the day

was very good to use the gym and spa facilities in with the booking today as we had a all round, productive but very

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

room service ended up being complimentary due to an alternative ingredient in late night sandwiches

car park space on site, gin bar good atmosphere and menu, breakfast delicious and good choice, early check in and late

couldn't access the free wifi

the wifi wasn't working, however there is so much to do it wasn't really an issue.

wifi was excellent as well, hardly dropped at

wifi was a little variable.

wifi didn't work in the west wing

very good breakfast, reliable wifi

clean room, big shower. good air-conditioning and wifi. extra pillows available.

there was a hairdryer, extra linens and pillows, tv and free wifi

wifi was terribly slow

good wifi; selection of teas etc

clean room, comfortable bed, great location for shops and train station, good breakfast

easy to get your breakfast and lots of room to sit.

etc products ,the water station with fruit/ mint etc easy to use shower,good lighting etc free gym and good choice for breakfast

first time i’ve tried the gym however, and this was equally as pleasing

late check out was very welcome

i could not connect wifi.

were very happy to receive a much larger room than expected, the most comfortable bed ever, free wifi and an absolutely fabulous bathroom with exceptional bath and shower

wifi connection was poor

when i had trouble getting on to the wifi the receptionist helped me

could connect to the wifi but but i was not able to connect to the internet to use

the customer service was very friendly and bar was well furnished, good value for money

lovely bar and breakfast area

late check out at 12 is very helpful after a hen do

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

location and welcome,early check in

configured, spotless with tea and coffee facilities, an excellent shower, wide screen tv, free wifi, safe and very comfy bed

staff very friendly and helpful buffet. breakfast excellent comfortable room free wifi fantastic

parking / wifi poor

the wifi was working great and the bed was very comfortable

great location near the station. clean and had everything i needed. good wifi

wifi a bit slow. no seeds at breakfast.

good wifi

could not get wifi in room?

lovely spacious and spotless room, parking available, lovely staff, delicious breakfast, great wifi, loved our balcony fantastic stay

free wifi

linens, no spoons of stirrers for tea & coffee making in the room, no mobile signal and woeful wifi

rooms are clean and comfortable good wifi

should be a manual in each room explaining the facilities, wifi etc

also the free wifi is really straightforward to connect to, and it's fast

wifi and tv were poor quality. not clear how to access radio.

wifi wasn't very good and a lot of channels on the tv didn't work

the bathroom was also on a different level requiring 4 steps to reach it the guest wifi was also not working well and kept asking us to sign in via facebook or to provide a lot of

wifi was really slow to use.

good wifi

wifi is extremely poor/slow but i am sure it can be fixed!

thing i can fault is the poor signal of the wifi but being out of the hotel a lot didn't make it a big

wifi during the week is terrible, better on weekends and it's not password protected

wifi connection was weak in my room.

wifi in the rooms was weak. no toiletries in the bathroom. just soap dispensers.

we had to change rooms shortly after check in due to no wifi connectivity

bar was very quiet as it was out of season, but there was a good range of beers at reasonable

there was no noise from the bar at all and it was nice to open the curtains in the morning and see the sheep in the field

excellent comfortable room .superb bar with friendly staff

food from the bar outstanding, speciality was pizzas and the cooked breakfasts were to die for

stay - loved our very spacious, comfortable room, the staff were friendly and helpful and the bar was warm and welcoming

staff were helpful and friendly and having a laundry room helped with 3 young children

our room was located right over the bar and we were a little concerned about sleeping

bar area is a

laundry , storage everything available, breakfast at cheaper price, if not included

the bar has a great selection of drinks and are reasonably priced

comfortable room, excellent breakfast. good value.

lovely decoration and also that the doors were locked at night and only guests allowed to use the bar area

staff were hospitable and helpful, particularly sharon at breakfast who is a gem

the breakfasts were filling without being overwhelming, the 24-hour bar is a major bonus and jesmond is a charming area to stay in, quiet but also near enough to the

the room was clean and comfortable and the breakfast freshly cooked while the bonus was being only a few minutes walk from the metro

clean large room with big ensuite good continental selection at breakfast reliable, free wifi

wifi didn't work on my phone

the free wifi was very good

wifi works well

good value for money .nice friendly staff good breakfast.parking. wifi nice meals i tbe bar.

very comfortable & spacious room with clean & modern ensuite plus a wifi download speed>20meg and free parking

the wifi isn't very consistent

wifi was a bit slow but could do all that was required

liked the staff. liked the parking. liked the room and breakfast. loved the wifi

the wifi was not very good . the beds were not that comfortable although extremely clean.

wifi / phone signal (ee) was not great (-)there was no wifi available and there were a few electrical issues. (+)free wifi was of good quality and the underrated floor in the bathroom was a nice touch. (-)better wifi access when they have large events. nice to have smart tvs. (-)nothing to dislike really although the wifi was a little flaky. (+)really - really - nice place but wifi was really flakey. (-)only thing that could be improved room wise in my opinion would be the wifi connectivity in the room and perhaps the addition of a smart tv and a bluetooth speaker (-) the free wifi was very poor, did not connect well and was slow (-)couldn t get reliable access to the wifi and when asking staff about it was told quite flatly that it was working - not for me it (-) wifi wasn t secured and very rarely stayed connected, we had no data signal or wifi in our

they had breakfast there twice and dinner the first night

�^

the difference being a chocolate fiend suggest allowing repeat guests to have a complimentary bar of chocolate would be awesome if cheeky

continental breakfast was just ok

we are used to having just the one bedroom with bathroom but to have the living room and kitchen as well was great

bed extra comfortable very spacious excellent kitchen facilities

modern, lovely location. the kitchen/ living area and bathroom were spacious and fantastic!

accommodated an early check in. very clean apartment and friendly staff.

the open plan lounge and kitchen ideal for a few pre drinks before a night

wifi can occasionally drop

also free parking and good wifi

lovely bathroom ,television and fast wifi

good size room. wifi quick

i even had bottled water and an iron & ironing board and free wifi

quiet and nice little bar area downstairs too got a great night sleep was ideal (especially for

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

breakfast room was very nice with a large breakfast bar and comfy sofa

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

the bar is situated on the ground floor and the staff were very helpful

cleanliness of hotel, free wifi and comfortable rooms

wifi was not free a little extra milk for extra cuppa tea in morning would have been in room,

there are tea and coffee making facilities, air conditioning, great bathroom and free wifi

wifi was poor in all areas

were very comfortable room very clean good wifi excellent service at breakfast staff very friendly would stay there again

at least we could get wifi on our ipad

the table the bath air con size of the room choice of tv channels free wifi

ot ideal when my wife wanted to sleep and i needed to work) the wifi was very slow

nice modern rooms, comfy beds, good wifi.

good wifi, helpful staff and the beds are so comfortable

very weak wifi

good wifi throughout

open wifi network is insecure.

the bar is festive and the barman, jack, was friendly and super interesting to talk with

room service could have been extended to a later hour. by 10pm, nothing was available!

however, with the well equipped kitchenette in each room, this isn't a major issue, as you could bring in snacks etc

location very friendly alllowed is an early check in

great use of the space, it had a living area, bedroom with en suite and a small kitchen area

breakfast and supplies for making meals and hot drinks in the cleverly designed kitchenette

the room we had included a small kitchen area with sink unit, cupboards, microwave and toaster with tea, coffee, hot chocolate and

great size room. very welcoming staff. superb food and good bar prices.

not enough bar staff - long wait for service

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

plenty of choice on the breakfast bar and a large full breakfast if you preferred

bar staff great

great breakfast choices

the breakfast is delicious

offer states continental breakfast, but the owner goes out of his way to please

breakfast options were perfect

the breakfast included was the best selection of cereals, fruits yoghurt toast as well as full cooked

great bar with great prices, we even received a free drink on checking in

heels downstairs there is a bar where loud music and a drunk client prevent any rest

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

the drinks are the bar and cheap as was the cost of the room

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

had to ask the wifi password. would have been good to have that info in the room.

also, it was quite difficult to connect with wifi in the room at first, possibly because of the thickness of the walls, but the young man at the

difficult to get wifi to work which was a shame and was needed.

good wifi everywhere

poor wifi coverage

lovely bar with good food. the rooms were spacious.

we then enjoyed a drink and a game of cribbage in the bar area and found the atmosphere to

friendly bar with a good selection of booze good food

party of people eating in the restaurant, the staff served our evening meal very quickly in the bar

even though it was above the bar we were not disturbed by noise