parking lot

did not have black out curtains, only a sheer window covering so the parking lot lights shined in all night

some sketchy people in the parking lot at night.

there was no parking, the room smelled like stale cigarettes, outdated furniture, lobby, etc

strange hotel in that it is very large but few vehicles in the parking area

we had reserved 2 king suites with jacuzzis&spa bath

the spa tub was nice and for the price of the room we were happy with it.

the spa bath had hairs and a ring on it

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

drain plug was tricky on spa tub!!

ample parking

parking also older lady at the front desk rude as ever

easy parking and access from the road

free self parking. breakfast items were pricey and we did not eat there.

kids loved the pool

with covid no breakfast or pool so i can’t rate that. the bag breakfast was nice. nice room.

i went to the sheraton hotel website it showed a beautiful pool at this location

on doorways) and hallways need some cleaning, hotel itself is very basic to no amenities, no pool or outside seating areas

pool was closed and there's no restaurant there.

was told you had a pool then got there and was told it was closed due to maintenance

pool and hot tub hours

i have two young kids and told them i needed to get them to bed because there grandma’s funeral was in the morning

this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub was out of order and by the looks of it , had been for

the entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

there was no towels in the pool area ever!

nice area and well lite parking lot easy in and out from the interstate

available there was no hottub or jacuzzi rooms and there was a lot of construction in the parking

if you need a decent hotel that has free parking, it's your place

floor is lifting in the bathroom, shade let parking lot light in, and felt it was see-through.

lots of free parking, the breakfast was really good

the location was great for cleveland & the surrounding area. breakfast was simple and good.

the breakfast was delicious

breakfast was healthy, and light; not too many options

so went down to the breakfast they provide with the room

the breakfast and the cleanliness.

still would like to see a hot breakfast considering the usual price of the rooms.

the gym was great

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

breakfast and location

the location and the staff are friendly and helpful self laundry is available room are big

location and the great free hot breakfast. love the corner room/king size bed too.

breakfast was ok but could add bagels and cream cheese

hot breakfast, spacious comfortable room, 24 hour fitness center

tess, the supervisor was nice to give us an early check in as well as a late check out during our stay

staff was friendly and breakfast was good and healthy

the bed was comfortable. pool and deck area nice.. breakfast was tasty

the kitchen and living area were a great addition

i hate the pool and workout room wasn’t open due to covid but overall it exceeded expectations

clean room and decent (standard) breakfast

location, breakfast was fine

breakfast was excellent and staff was very kind and informed us of all the amenities that the hotel

breakfast was just what i needed. and the location right off route 2 was excellent

breakfast was better than the typical 'continental' you're used to

the staff were great, the room was clean. free parking. next to lots of places to eat.

people in the parking lot making noise

how i couldnt't close the curtains in the room and the light was shinning in the room from the parking lot, they had a shear and the curtain wouldn't pull all the way across the windows, need a

parking lot around the side and back could use some work

parking

the kitchenette was very helpful!!

remodeled room, kitchen outstanding, best value in budget motel.

the room was clean and the kitchenette was well stocked with any dishes or cook wear i could need

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every year from pa

the fact that a small kitchen was available for our use.

close parking

if i have to give 1 negative the parking is a bit tight

outdated decor. smaller space than usual. tight parking. terrible iron in the room.

convenient layout to parking lot and pet friendly rooms

parking lot was really full.

the location was perfect, staff was very nice, and breakfast was great.

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

don't know about breakfast, left before it was available

location, price, and breakfast included!

breakfast

the front desk clerks the room attendant the cooks in the kitchen

they need inside pool

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

my kids wanted to swim and couldn’t

i also liked that there was a kitchen stocked with pans, silverware, plates, bowls and cups

only thing for me that could use an upgrade is the fitness center

great location. kitchenette. great staff.

room was great-great location, quiet, friendly staff, nice kitchen

bed,kitchen

proximity to work convenience of kitchen

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

to many kids

staff, room, pool, breakfast

i wish the pool stay open till 12:00 midnight.

bed, effective room temperature controls, great breakfast and great staff

breakfast was very good. room was clean. we enjoyed the pool and gym. very convenient location.

the breakfast could be a little more inviting.

breakfast was light, not what i expected

the size of the kitchen

they allowed me an early check in after a long trip into town

loved the kitchen area and the floors was hardwood

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

gave us a late check out which saved the day as our plans were changed unexpectedly and i am so thankful

get to enjoy the pool , nor breakfast when i purchased it with my stay my first day customer service was

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

the swimming pool was close, but we had the opportunity to swim over at lifetime fitness.

not free or particularly good; bar minimal & not friendly

only wish hotel bar was open for a night cap.

the lobby bar was a bonus

the bar and the location

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

location of the breakfast was alright selection of ingredients was good….. no complaints

i hate that the pool close at 10 pm

fast break and breakfast are an added benefit! the pool and hot tub were wonderful.

extremely clean. free breakfast and happy hour

clean, quiet, great area with shopping and restaurants close by, hot tub, 24 hr gym and nice

the inhouse breakfast menu and food was great. plenty of parking, good location.

lots of easy free parking with wide spaces

clean, quiet, lots of parking, comfortable,cand good coffee.

a short drive takes you to starbucks and there's food options a short walk across a parking lot

there is a large front grassy area so its a little far to the parking lot

rooms were comfy and clean, even had laundry on

the gym was well equipped.

no pool, small lobby, and very basic breakfast, tiny gym

love their gym, spacious and clean

my boys played with during breakfast, didn’t seem as if the staff liked this as they asked by kids to “be quite”

nice continental breakfast in a quiet room

breakfast was only adequate

i loved the pool table and the jenga set up

i don't remember there being any other breakfast

we were at the end of breakfast, so a little sparse.

breakfast was very good, staff was helpful, friendly and efficient

clean, spacious rooms, amazing breakfast and top notch breakfast attendant

'hotel employee in the breakfast room do an awesome job

the breakfast was good and the bed was great

love our staying, clean room,quiet,pool area,gym,laundry room,friendly staff,computers a d printer available, restaurants and stores handy, free

room and breakfast

with covid everything is limited but there are ways to keep the pool open and serve hot breakfast if you are going to keep the hotels open

breakfast was fantastic

breakfast included in the room price and the beds were very comfortable

the breakfast was very good. great selection.

complimentary breakfast and the pool.

clean, friendly staff , nice breakfast selection

the breakfast was delicious, neat & clean

pool & hot tub were great temperatures

an extra bonus was a swimming pool, the postage stamp size fitness room that met all of my needs, a hot breakfast with many

great breakfast, warm pool, very comfortable beds. would recommend!

hotel is extremely clean and well-maintained, the exercise facility is nice, and the breakfast is good

breakfast was good and there was a pretty decent breakfast selection.

breakfast was great! love the pancake machine. staff and facility were great.

full hie breakfast served as of the date of my stay

easy check in, clean room, free breakfast

the pool and the little store was great. the rooms were so clean!

pool was right across from our room 103 , breakfast was wonderful and very good staff was very

pool was spotless and excellent for my needs in use of the pool

the breakfast had a lot of options

also had a well stocked kitchen to share and lovely living and dining areas to relax in

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the first main floor)

the shared lounges and kitchen were clean and well stocked with flatware and cups and cooking utensils

the common rooms and kitchen were perfectly stocked and made for a cozy stay

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and dining room, so i could have a light meal

good location for us. great parking. fast elevators. nice staff.

no bathtub in our room and the pool was not very clean and was small.

the pool was perfect for kids

i was accommodated with early and late check out

the waste can under the kitchen sink wasn t emptied & overflowing with the last guests garbage

the room was well equipped with kitchen amenities and extra bedding

everyday the breakfast was different and delicious

the pool was closed main reason i booked was for the pool

the fact that there was a kitchen along with utensils & plates, etc.

door separating the sleeping area from living room and kitchen area.

usually at properties like this one, parking can be an issue

) and that a) distracts the staff and b) creates noise, parking issues, etc

all the staff members were very friendly, and there is plenty of free parking on the property

room we stayed in did not have curtains on the windows by the sofa bed, and the lights from the parking lot made it hard to sleep

there was free insight parking and the staff were welcoming and very friendly and helpful

didn't read the fine print and there was a charge for parking

also, charging $10 per night to park your car is a little insulting, since it is not 'in town' parking, or at an airport or resort

parking

didn't care for the parking charge

was a surprise $10 parking charge upon check-in

parking lot was too small and filled with trailers & dump trucks

the towels were dirty, the wifi sucks, their parking lot has pieces of glass

there were only a total of three cars in this motel's parking lot

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

now mind you when we pulled in the parking lot we were only the fourth cars there

swimming pool kids were happy nice comfy beds

we booked the room to have alone time away from the kids at home

the hot tub was nice and the pool area very nice

the room was amazing my cousin had a room across the hall from mine and her room was great the pool and hot tub was

smelled fresh , very clean and quiet despite all the kids because of pool

great service, good breakfast, comfortable bed and nice sitting area

i was especially grateful for the gentleman at breakfast

our room had a full kitchen, extra chairs and was comfortable. the staff seemed friendly.

the gym was sufficient

the kitchenette made my stay more comfortable

full kitchen, accessible shower, location and first floor room, breakfast buffet

eggs were a little runny, but all the other items at breakfast were very good

over priced and pool outside not indoors. it was pouring so we couldn't enjoy anything outside.

that it didn’t have a indoor pool

super nice and easy kitchen

was great having a kitchen in our room

up with some friends for dinner but the rest of the meals we figured we’d benefit from having a kitchen

no breakfast, no pool in which you advertised online

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

the pool was very very cold!

very clean and tidy rooms. rooms have all needed amenities. plenty of parking.

clean, comfortable sleeping, large tv channel selection,well lit parking lot, close to everything, courteous staff and helpful

much and clean it was and how you all were packed there was still parking for all the guests amazing i will definitely stay here again

parking was good and the location was great for easy access to the scenic railroad boarding station

very clean & plenty of parking.

breakfast was to-to boxes and you could request a microwave omelette

breakfast was a little disappointing.could of have more variety as far as hot food options

the small kitchen gave us extra flexibility when it came to meals

breakfast, wifi, and parking included

that being said, we enjoyed staying in after meetings & spending time together with the kitchen at our disposal

staff. breakfast

grab and go breakfast uninspired though not surprising

breakfast wasn't good at all

a bigger breakfast would be great

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

pool was nice

no indoor pool

bed was soft, breakfast was good.. no noise staff was super friendly. . great environment

pool was closed

friendly staff. breakfast was good. comfortable bed.

in parking lot all day long

parking

good stay very clean great parking good location!

i didn't like how the police was harassing people in parking lots

some aesthetic, filling holes in the parking lot, buffing and dusting off the old metal furnitures in the

tub not operational, (was really looking forward to a hot tub), pool water was cloudy, elevator doors shut too quickly, exterior room windows were very dirty, didn

loved the pool

no pool or gym access

like that the one staff lady told us the first day about pool times and they ended up being incorrect and closed the pool early due to maintenance

hot tub was down and no breakfast lol like they said

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

only thing i could see that could've been better is better breakfast selections

the breakfast selection was small

the continental breakfast sucked

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

outside a lot of parking lots, some green and nice flowers

parking easy

front desk helpful, plenty parking, pricing good , reflecting state of accomm

room was clean and all rooms are parking lot accessible.

second, the wifi really worked

and with no pet fee i can only imagine

the guy across from us stayed in the hallway with his huge dog for a good 20 minutes and my kids didn't want to come out until he finally left the floor

missed the real breakfast. grab n go is nice however

she didnt explain anything to me as far as where elevators were, or our room, pool hours, breakfast, hours, nothing

dog friendly and no additional pet fee

awesome pool

the breakfast was small!

it was clean, affordable and love their breakfast.

breakfast employees very friendly

room, location close to national park,tea & water available in lobby, basic breakfast available, friendly