the staff were awesome, room was great and breakfast and the pool were good as well

the coffee could have been better the rest of the breakfast was good

breakfast was really delicious. the food and coffee were the best we've had at a hotel

the breakfast was good, and the area was nice and clean

hot breakfast, spacious comfortable room, 24 hour fitness center

the bed sheets were fresh and the kitchen in the suite was well thought of

breakfast had fresh fruit, which was a treat. having a stocked kitchen was a real benefit.

breakfast options were plentiful with sausage, scrambled eggs, fruit, and waffles

the outdoor only pool ud83eudd79.

also didn't have breakfast, but it was probably good

breakfast was still not

coffee in room and in breakfast room could be better.

still would like to see a hot breakfast considering the usual price of the rooms.

serving breakfast in the morning with plenty of coffee and juice

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

there were only two handicap parking spaces near the front and side entrances

bed was incredibly hard and the parking lot was not plowed in a timely manner

nice area and well lite parking lot easy in and out from the interstate

if you need a decent hotel that has free parking, it's your place

floor is lifting in the bathroom, shade let parking lot light in, and felt it was see-through.

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

pool and workout area

the staff was so friendly...pool guy great!!!

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

the pool and the outside area.

breakfast

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

amazingly great breakfast

enjoyed the breakfast

breakfast was great but what stood out the most was front desk staff

great breakfast, great room size, very clean establishment.

we were not aware the pool was seasonal only.

great washing facilities for laundry, computer access with printer, pool

my kids wanted to swim and couldn’t

i also liked that there was a kitchen stocked with pans, silverware, plates, bowls and cups

bed,kitchen

proximity to work convenience of kitchen

room was great-great location, quiet, friendly staff, nice kitchen

need some dishes in the kitchenette.

fitness center closed for renovations. i did not know this until after i made my reservation.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

friendly staff and great common spaces for family to hang out late night after kids were

overall the hotel was great for the value. kids had a blast.

swimming pool for my kids.

parking

parking lot

it was close to the freeway, shopping plazas, quiet not crowded,ample amount of parking,allowed pets

did not have black out curtains, only a sheer window covering so the parking lot lights shined in all night

strange hotel in that it is very large but few vehicles in the parking area

the kids were getting restless as anyone else would if you had to wait as long as we did

to many kids in the hot tub without parents,pool was very cold

pool area was nice but hectic with a lot of activity from kids

breakfast was very good. room was clean. we enjoyed the pool and gym. very convenient location.

the pool was absolutely packed with kids and was very loud.

the kitchen is amazing

the kitchen !

tub water wasnt hot, retrieve hot water from kitchen sink

only stale muffins for breakfast.

loved the kitchen area and the floors was hardwood

the loud noise from the kids

aloft was clean and comfortable. great location for us to visit family and get to the gym.

lots of kids

the gym was clean and equipment was a good variety

was very upset when o got there and there was only and indoor pool

only wish hotel bar was open for a night cap.

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the lobby bar was a bonus

not free or particularly good; bar minimal & not friendly

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

and jacuzzi were great, it was amazing for the kids

it was clean and they have hot breakfast and they feed you dinner

on arrival they had popcorn for the kids, a happy hour with drinks and food from 1730-1900, and access to a pool, hot tub and gym, with

breakfast was yummy

very clean, spacious units breakfast buffet had many options and the food was delicious

lots of easy free parking with wide spaces

parking

a short drive takes you to starbucks and there's food options a short walk across a parking lot

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

free parking and staff was great

we had reserved 2 king suites with jacuzzis&spa bath

the spa bath had hairs and a ring on it

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

the tub and spa was dirty

the spa tub was nice and for the price of the room we were happy with it.

free self parking. breakfast items were pricey and we did not eat there.

parking also older lady at the front desk rude as ever

easy parking and access from the road

ample parking

and personally i thought the pool closed to

coffee was good, but the rest of the breakfast leaved a little to be desired

breakfast was fine.

we were at the end of breakfast, so a little sparse.

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

i loved the pool table and the jenga set up

the gym was nice, it had a little tv that allows you to follow a virtual instructor

sheets weren’t changed they had stains, no shampoo, the area was super loud, kids running in the hallways, to many unknown people just parking and leaving probably parties, we

there was a line for coffee, and kids were using it making a mess

and despite the sign in the gym saying “complimentary earbuds available at the desk,” they were out

- neighborhood was a little scary - they don’t sell laundry detergent

fitness room very dirty

with covid no breakfast or pool so i can’t rate that. the bag breakfast was nice. nice room.

i went to the sheraton hotel website it showed a beautiful pool at this location

the fitness and pool rooms were closed which was disappointing

was told you had a pool then got there and was told it was closed due to maintenance

breakfast was healthy, and light; not too many options

the breakfast was delicious

so went down to the breakfast they provide with the room

the location was great for cleveland & the surrounding area. breakfast was simple and good.

clean. good breakfast.

and we wished we had time to take a dip in the pool- pool hours didn't align with our busy weekend schedule

easy check in, clean room, free breakfast

breakfast had great options and clean tables, etc

good breakfast. didn't use gym or pool. room was clean

good location for us. great parking. fast elevators. nice staff.

staff greeting us and the staff at breakfast was incredible

breakfast didn

the pool was perfect for kids

the water in swimming pool was not clean

everyday the breakfast was different and delicious

the breakfast could have been better.

room was adequate and the kitchen was a bonus.

the staff, location, pool & breakfast

the staff, location, pool & breakfast

parking lot was too small and filled with trailers & dump trucks

the towels were dirty, the wifi sucks, their parking lot has pieces of glass

the parking lot and surrounding property was littered

loh and behold i did not like the unlit parking lot because

the parking lot lights were not working.

breakfast was excellent and staff was very kind and informed us of all the amenities that the hotel

breakfasts. was out due covid

location, breakfast was fine

the only minor complaint was that breakfast was rather limited to cinnamon rolls, coffee and tea, and juice

very clean very roomy and very comfortable the staff was excellent and we enjoyed the continental breakfast

it can take some time to get out of the parking lot, but that is unavoidable givin the location

the staff were great, the room was clean. free parking. next to lots of places to eat.

how i couldnt't close the curtains in the room and the light was shinning in the room from the parking lot, they had a shear and the curtain wouldn't pull all the way across the windows, need a

parking lot around the side and back could use some work

parking

the room was clean and the kitchenette was well stocked with any dishes or cook wear i could need

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every year from pa

having a kitchen was very convenient

the kitchen had a full sized refrigerator, microwave, and two burners

good staff and nice rooms and laundry area. good location with nearby shopping plaza.

location good parking beautiful room

having to pay for overnight parking.

ohh and while free parking is listed on the website there is now a 10

didn't care for the parking charge

didn't read the fine print and there was a charge for parking

pool and hot tub was nice

relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or

last night kids were running down the hall, opening and shutting doors

the pool was nice

the pool was closed

the breakfast area was overcrowded and the food wasn't warm enough.

i had chicken club wrap from the kitchen

a deposit for it, i had to go to reception for a coffee valet every time i wanted a coffee, the gym has only one bench, breakfast was very

good - many restraurants close - very warm staff - king room was great, perfect for business - gym and pool available if

your services such as room service, 24hr gym, pool hrs

was great having a kitchen in our room

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

24/7 free laundry, bet was comfy and decent shower

i loved the kitchen option, bathroom & amenities were nice

free laundry services, clean, spacious

full kitchen, accessible shower, location and first floor room, breakfast buffet

living room + kitchen about 12'x20'

i liked the kitchen and how clean and spacious and quiet it was

dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and they said they would fill

over priced and pool outside not indoors. it was pouring so we couldn't enjoy anything outside.

love the inn with access to a full kitchen

is no breakfast, just a communal kitchen

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

is no food service but a complete kitchen for any one to use

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and dining room, so i could have a light meal

very clean & plenty of parking.

to find, easy access to freeway, national park, shopping, food nearby, ample parking, comfortable bed and pillows

very clean and tidy rooms. rooms have all needed amenities. plenty of parking.

parking was good and the location was great for easy access to the scenic railroad boarding station

clean, comfortable sleeping, large tv channel selection,well lit parking lot, close to everything, courteous staff and helpful

staff. breakfast

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

breakfast - my kids enjoyed the waffles and fruit available

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually went away to just

breakfast was fair

pool was clean and pleasant

they especially liked the breakfast

bed was soft, breakfast was good.. no noise staff was super friendly. . great environment

the breakfast was really good

room was clean and comfortable check in staff had bad attitude and no help with early check in

good stay very clean great parking good location!

all around positive experience besides the cops in parking lot all day that part makes me wonder if this location is ok but i haven't seen any

people hanging out in parking lot

that the parking lot was full of trash everywhere the first thing you saw when you pulled in.

parking

breakfast, wifi, and parking included

also pool and gym were both down

the bike in the gym made my feet hurt

the small kitchen gave us extra flexibility when it came to meals

even though i didn't use them, the fitness area and pool looked nice as well

there is also a gym and an indoor pool which was nice

only problem is we booked for pool and didn’t know it was under construction

there was no hot breakfast, only coffee, juice, packaged cereal, cereal bars and old fruit

staff easy check in and check out clean room nice variety for breakfast no issues during the

pool was unusable

close parking

clean, the staff were very nice in person and over the phone, location was easy to find with good parking

big parking area for trailers

parking lot was really full.

difficult if you want turn left out of the parking lot

the hotel also has a bar and a mini-market in the lobby

the breakfast bar and bar but i understand due to the covid

indoor pool and spa was nice

indoor pool and spa was nice

no bar or lounge for a cocktail on site.

no waffle maker for breakfast

refunded my money when laundry room wasn’t stocked w/ soap

laundry facilities

we didn’t eat breakfast there- they only had a few things to choose from

was able to do our laundry, that was so helpful

only thing i could see that could've been better is better breakfast selections

the breakfast selection was small

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

the early check in/late check out

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

the room, location and breakfast were wonderful

room cleanliness. breakfast was good. quiet place

the continental breakfast was a standout. we consistently had a nice start to our day.

the cold pool

the pool was closed.

hotel employee was very nice breakfast was good room very clean

pool & hot tub open. also able to get late check out.

the pool and hot tub!

the pool had to much clorine

we loved the setup of our room, the pool, and the breakfast was delicious!

covid had shut the pool and breakfast. but everything was fine

breakfast was good and the woman working it was extremely nice and pleasant

noticed someone (attendant) folding laundry

there was a big dining area for breakfast, a nice sized pool, and a small gym

very close to the mgm casino where i was attending a concert. clean rooms!!!

breakfast was great--plenty of choices

pool & hot tub were great temperatures

breakfast was very good

an extra bonus was a swimming pool, the postage stamp size fitness room that met all of my needs, a hot breakfast with many

pool was under construction. otherwise everything was great.

the parking lot was dark along with the walkway

there are several driveways and the hotel entrance is behind the parking lot and not clearly apparent

also, parking lot entrance not illuminated well

the only point of improvement i would suggest is better lighting for the outdoor walkway and parking

free parking

great breakfast, warm pool, very comfortable beds. would recommend!

breakfast great coffee !!!!cinnamon buns.

pick just 1, but it was very quiet, clean, great area, pool was a plus even though it was kind of cold (winter time) but still a great time

we enjoyed the pool

do a lot of traveling and enjoyed having a hot breakfast

swimming pool available, big parking lot

the parking was a bit difficult and confusing.

parking in side lot. fast talking front desk clerk was hard for me to understand.

the hotel had a cozy atmosphere and had plenty parking.

parking lot should really have been paved before busy tourist season