pool was unavailable , and the key entry from the outdoor space did not work

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids

a lot of kids running around all day and night

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

there were only two handicap parking spaces near the front and side entrances

blinds let in the parking lot lights at night and the morning sun super early

floor is lifting in the bathroom, shade let parking lot light in, and felt it was see-through.

not enough of handicap parking

quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping amenities

kitchen in the room

the gym was great

it’s very nice place and comfortable beds i liked the breakfast

clean, comfortable beds, nice breakfast options

breakfast was still not

strange hotel in that it is very large but few vehicles in the parking area

lots of parking

has truck parking more or less

parking

there was no parking, the room smelled like stale cigarettes, outdated furniture, lobby, etc

no indoor pool

staff upgraded our room. hotel was newly renovated. breakfast was great with many choices.

we loved the jacuzzi tub and the indoor pool

the gym and laundry were helpful to have onsite

the staff and the breakfast crew are the best! great facilities (gym, dining, rooms).

the spa tub was nice and for the price of the room we were happy with it.

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

we had reserved 2 king suites with jacuzzis&spa bath

the spa bath had hairs and a ring on it

easy parking and access from the road

free self parking. breakfast items were pricey and we did not eat there.

ample parking

parking also older lady at the front desk rude as ever

they didn't have a free continental breakfast

the coffee could have been better the rest of the breakfast was good

breakfast was really delicious. the food and coffee were the best we've had at a hotel

very clean hotel and pool

great gym and pool and breakfast...

enjoyed swimming in the the indoor pool

the location was great for cleveland & the surrounding area. breakfast was simple and good.

the breakfast was delicious

breakfast was healthy, and light; not too many options

so went down to the breakfast they provide with the room

fitness room very dirty

was told you had a pool then got there and was told it was closed due to maintenance

the pool was closed

there is no pool

i went to the sheraton hotel website it showed a beautiful pool at this location

they had a good breakfast

amazingly great breakfast

breakfast was not that great.

breakfast was great but what stood out the most was front desk staff

location, price, and breakfast included!

great location. kitchenette. great staff.

kitchenette

liked the suite in general with the kitchenette,microwave and range top

walkway not shoveled, so i shoveled it myself fitness center left a lot to be desired

fitness center closed for renovations. i did not know this until after i made my reservation.

the space and the kitchen feature

full kitchen (for those interested) - and a good breakfast

also really appreciated the free passes to the lifetime fitness

we were not aware the pool was seasonal only.

pool wasn

friendly staff and great common spaces for family to hang out late night after kids were

overall the hotel was great for the value. kids had a blast.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

swimming pool for my kids.

clean, quiet, lots of amenities. kind staff clean beds and kitchenettes. it was awesome!

they allowed me an early check in after a long trip into town

the kitchen

the breakfast could be a little more inviting.

i like that it came with a fridge and a mini kitchen

breakfast was good

the breakfast was excellent

pool area was nice but hectic with a lot of activity from kids

to many kids

absolutely loved the large gym

only wish hotel bar was open for a night cap.

bar attendee was awesome, felt as if i was in the

the lobby bar was a bonus

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

friendly staff and very nice lobby with activities for the kids.

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

the loud noise from the kids

having access to the pool, bar and pool table offers a very nice touch

the pool could've been a little deeper but it was cool i still had fun

extremely clean. free breakfast and happy hour

lobby and breakfast area were big and very nice. hotel was new and clean. location was great.

the kids loved the pool and popcorn

the pool was closed because kiddo vomited in it.

a lot of kids running in hallway after 12 night.

a short drive takes you to starbucks and there's food options a short walk across a parking lot

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

the inhouse breakfast menu and food was great. plenty of parking, good location.

parking

clean, quiet, lots of parking, comfortable,cand good coffee.

location, breakfast was fine

breakfast was just what i needed. and the location right off route 2 was excellent

clean room and decent (standard) breakfast

breakfast

the only minor complaint was that breakfast was rather limited to cinnamon rolls, coffee and tea, and juice

it can take some time to get out of the parking lot, but that is unavoidable givin the location

parking

the staff were great, the room was clean. free parking. next to lots of places to eat.

parking lot around the side and back could use some work

how i couldnt't close the curtains in the room and the light was shinning in the room from the parking lot, they had a shear and the curtain wouldn't pull all the way across the windows, need a

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every

the room was clean and the kitchenette was well stocked with any dishes or cook wear i could need

small kitchen in the unit with a larger refrigerator, everything was in good order

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every year from pa

the fact that a small kitchen was available for our use.

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

the breakfast was only adequate.

i don't remember there being any other breakfast

breakfast was fine.

clean, the staff were very nice in person and over the phone, location was easy to find with good parking

difficult if you want turn left out of the parking lot

parking lot was really full.

lots of free parking

big parking area for trailers

staff, rooms, pool we're all awesome! breakfast was good!

easy check in, clean room, free breakfast

good breakfast. didn't use gym or pool. room was clean

good breakfast. didn't use gym or pool. room was clean

i liked that the hotel has a pool. very clean rooms.

very clean, and very clean laundry,

- neighborhood was a little scary - they don’t sell laundry detergent

breakfast was great

love their gym, spacious and clean

my boys played with during breakfast, didn’t seem as if the staff liked this as they asked by kids to “be quite”

good location for us. great parking. fast elevators. nice staff.

the pool was perfect for kids

clean, & good breakfast

loved the shower and kitchen

nice and soft pool was clean, not to chlorine smelling

staff / rooms / swimming pool / 5-7 pm free appetizers and drinks / breakfast / location

i had no complaints but my dear other half wished the fitness room was a little bigger

door separating the sleeping area from living room and kitchen area.

the property had a pool and fitness center, which we utilized

r example, the hide-a-bed did not have sheets, we didn’t have enough towels, ), and the kitchen was not “fully stocked” as mentioned in the room description

complimentary breakfast and the pool.

pool and fitness center were not open, due to be under construction

was great, pool was very nice

seating for breakfast buffet, it was pretty busy that morning

pool was amazing

do a lot of traveling and enjoyed having a hot breakfast

breakfast was great! love the pancake machine. staff and facility were great.

was not impressed with the quality of hot breakfast foods too pre fabricated

no pool open yet

great breakfast, warm pool, very comfortable beds. would recommend!

the towels were dirty, the wifi sucks, their parking lot has pieces of glass

now mind you when we pulled in the parking lot we were only the fourth cars there

there were only a total of three cars in this motel's parking lot

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

the parking lot lights were not working.

booked the hotel based on you guy having a laundry on site only to find out they were available

location, kids loved the large pool

to get change for the washing machines, vending machines didn't worked and pool area /laundry area closes

the breakfast we had the next morning was awesome

the breakfast was good and the bed was great

with covid everything is limited but there are ways to keep the pool open and serve hot breakfast if you are going to keep the hotels open

room and breakfast

breakfast was fantastic

the breakfast was very good. great selection.

breakfast included in the room price and the beds were very comfortable

also, charging $10 per night to park your car is a little insulting, since it is not 'in town' parking, or at an airport or resort

didn't care for the parking charge

room spacious, good wifi, attentive staff, quiet room, easy for uber pick up, easy parking

parking

could use more parking

is no breakfast, just a communal kitchen

love the inn with access to a full kitchen

), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the first main floor)

beautiful building, cozy room, amazing location, kitchen available for use!

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and dining room, so i could have a light meal

usually at properties like this one, parking can be an issue

room we stayed in did not have curtains on the windows by the sofa bed, and the lights from the parking lot made it hard to sleep

there was free insight parking and the staff were welcoming and very friendly and helpful

didn't like that front door was locked so had to use back door and carry luggage from parking lot

simply lovely, with ample parking, always clean, good food and drink a delight close

swimming pool kids were happy nice comfy beds

we booked the room to have alone time away from the kids at home

the hot tub was nice and the pool area very nice

the room was amazing my cousin had a room across the hall from mine and her room was great the pool and hot tub was

smelled fresh , very clean and quiet despite all the kids because of pool

great service, good breakfast, comfortable bed and nice sitting area

i was especially grateful for the gentleman at breakfast

our room had a full kitchen, extra chairs and was comfortable. the staff seemed friendly.

the gym was sufficient

the kitchenette made my stay more comfortable

and staff was great nice clean pool area had a lot of wet towels around but pool was

up with some friends for dinner but the rest of the meals we figured we’d benefit from having a kitchen

nice kitchen area with pots, plates and utensils

the pool was very very cold!

free laundry services, clean, spacious

breakfast was good

i loved having a kitchen with a refrigerator and microwave

the pool was locked by 5pm and still locked the following morning due to an incident

friendly staff, clean room, spacious homelike suites/rooms, kitchenette w/ all the cooking utensils you'll need to cook a meal there in the room

living room + kitchen about 12'x20'

very clean and tidy rooms. rooms have all needed amenities. plenty of parking.

clean, comfortable sleeping, large tv channel selection,well lit parking lot, close to everything, courteous staff and helpful

much and clean it was and how you all were packed there was still parking for all the guests amazing i will definitely stay here again

parking was good and the location was great for easy access to the scenic railroad boarding station

very clean & plenty of parking.

they dont have a pool and don't say when breakfast start and ends

breakfast selection was small

staff, room was excellent, breakfast was normal covid related style, safe location and value for the money

no swimming pool for the kids.

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

the pool being closed due to covid

bed was soft, breakfast was good.. no noise staff was super friendly. . great environment

room was clean and comfortable check in staff had bad attitude and no help with early check in

pool was closed

out for the grumpy granny working breakfast

that the parking lot was full of trash everywhere the first thing you saw when you pulled in.

in parking lot all day long

some aesthetic, filling holes in the parking lot, buffing and dusting off the old metal furnitures in the

good stay very clean great parking good location!

parking

even though i didn't use them, the fitness area and pool looked nice as well

the bike in the gym made my feet hurt

kitchen

i loved that fact that it's very clean. the breakfast was good. and they have a pool.

it wasn’t a variety for breakfast

tub not operational, (was really looking forward to a hot tub), pool water was cloudy, elevator doors shut too quickly, exterior room windows were very dirty, didn

loved the pool

no pool or gym access

like that the one staff lady told us the first day about pool times and they ended up being incorrect and closed the pool early due to maintenance

hot tub was down and no breakfast lol like they said

the hotel also has a bar and a mini-market in the lobby

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

no bar or lounge for a cocktail on site.

more breakfast food. lol

the veterans parking and onsite laundry facility

was able to do our laundry, that was so helpful

also, the breakfast bar was a nice extra, and it was kept well-stocked with fresh food (cereal, bread,

not much for breakfast!

free parking

also, parking lot entrance not illuminated well

there are several driveways and the hotel entrance is behind the parking lot and not clearly apparent

the only point of improvement i would suggest is better lighting for the outdoor walkway and parking

the parking lot was dark along with the walkway

pool not open

pool closed

great breakfast. comfortable bed.

the cold pool

the room, location and breakfast were wonderful

parking

swimming pool available, big parking lot

parking lot should really have been paved before busy tourist season

the parking was a bit difficult and confusing.

parking in side lot. fast talking front desk clerk was hard for me to understand.