is very friendly and helpful, the hotel has great location and a lot of parking

breakfast was delicious

small bag of laundry done for 10q

daily housekeeping plus onsite laundry for a reasonable fee

only thing i don t like was the hotel had to many steps from the lobby to the parking

best location, right center of xela, walking distance to everything, with private parking.

comfortable, well-maintained, enclosed parking, relatively easy to find, professional staff

door)

conveniently located, excellent breakfast, friendly staff, lovely rooms, private parking..

clean, staff very helpful, parking available, good traditional breakfast.

- the staff is really helpful - the free parking

clean, staff very helpful, parking available, good traditional breakfast.

there is even a window to let the lights in - the breakfast is very basic

ggs or pancakes) -the toilet bowl is moldy, see picture

the only problem is the parking lot, is really difficult to enter

parking was tricky to get in and out of

the parking lot is very small and difficult to park if you have a big vehicle or family van

the parking lot can be tricky

to help us out of the parking lot

we used the secure free parking facilities

breakfast was just an average guatemalan meal. the parking was spacious and safe.

some noise coming from parking areas.

instructions about the parking and time to leave/enter

good breakfast it's not a calm neighborhood but very close to a big shopping mall, restaurants and not

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

parking was in a separate, secure parking lot around a corner from the hotel

the bed was comfortable and the wifi worked fine

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

loved the free breakfast, staff and the view from the hostel

i had a great breakfast every morning

i really enjoyed the free breakfast and the available drinking water

the view & the breakfast was delicious ♡♡♡ it really allowed you to connect with the lake!

breakfast is delicious, there are lots of activities to do both in the hostel and around town

hotel has amazing amenities including a jacuzzi, dock and tiny pool

has a pool table and table tennis too

property is poorly design and the amount of noise from other rooms, halls and kitchen can get annoying

views of the lake from the restaurant and small pool and also from our room

clean, spacious room with kitchen area

located really close to the main pier / water front where all the shops are and parking space included for our car

staff are helpful and friendly breakfast was great large room

breakfast was great

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

the location was good with beautiful views of the lake. the breakfast was excellent.

from 7 am , staff is busy cleaning and getting ready to serve a good honest breakfast that is included

super clean / nice breakfast / friendly staff / lovely garden

loved the temazcal and the breakfast

liked the traditional breakfast

cafes are a 15-minute walk away, it was frustrating that the staff refused to provide any after breakfast ended at 9:00 am

really enjoyed their typical guatemalan breakfast as well

free breakfast is nice, including coffee

near the city, breakfast at the restaurant with the same name. and a place to swim in the laguna

definitely wasn’t warm and one day we were left waiting for breakfast for 35minutes as we were forgotten

rooms with a decent shower, friendly staff, cool breakfast changing every day, at the food court which also has ceviche and friendly staff, small

with lake view and reggae music + good pricing, great value for money + some services like laundry (separate payment) are quick and efficient

loads of shops nearby, parking on site

the room was spacious and the parking was great to have.

loved that the property had parking space and was in the middle of the restaurant/nightlife area

parking access

the location and the room anddd the laundry

location pool staff

parking

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym also next to it

the location is 2 blocks from main street , car parking, good breakfast, comfortable beds

if you are going in your own car it has parking and the staff is incredibly friendly

too bad the rooftop is only used for hanging laundry as it has a great view

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

pool very clean and warm

pool a bit dirty

swimming pool, sauna, jacuzzi, free water

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

beautiful and very clean swimming pool

breakfast was fantastic

the breakfast was humble

wish the restaurant was open earlier for breakfast and stayed open for dinner

excellent breakfast and lunch

breakfast was included and delicious

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire hotel is in usd

the bar was also great with fabulous cocktails

pool was very warm

room service was also not good

staff is really helpful and our kids had lots of fun interacting with them

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

have loved to use the pool but it was pretty cold

pool was chilly and a bit small, but it was never crowded so worked out

excellent small café on the grounds and a beautiful infinity pool overlooking the lake

the water in the pool was very cool, almost cold

large room with balcon quiet at night good place for family with children pool

nice to have a pool to swim after a long travel day

the pool area is sheltered from wind and it s pretty quiet in the rooms

no ac in rooms, pool wasn t available

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and then get a tuktuk, also the balcony door/windows make incredible scratching noise if

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any other space for us, so they suggested to cancel the

free parking was available as advertised, and breakfast was included

narrow street & tight parking. lots of neighborhood dog barking in the night

balcony room costs a little extra and just looks over a parking area

the girls running the kitchen are very loud, waking us up early in the morning.

the room was large with a kitchenette

beautiful hotel at great location with a great breakfast

breakfast was rather meager. kitchen staff must have had a slow start.

good location wondeful breakfast, easy parking, good price, friendly staff, i have nothing to complain about

parking - the hotel is found down a very narrow corridor that can barely fit a small car

parking far from hotel

parking is included on site, but the path to the hotel is very narrow

parking. it was difficult to get the car down the narrow road.

location was ok to sleep but parking was inconvenient because we had to go to another location to park , located a few blocks

the hotel offers free parking, which is a block away

parking is included, but it is about 2 blocks away

parking of our car was not in the hotel, but very close in secure parking, for free

parking is around the corner in private lot

overcharged for a load of laundry

location, views staff and secure parking.

parking was unavailable during my stay

the ease of parking was also great

play area for kids

i like the location and the view. cheap laundry service.

and secure parking

lack of adequate parking

parking with no access at this moment, municipality repairing the street

very well located and it has free parking.

parking was cramped.