the staff was cool, the location was close to restaurants, and the rooms and pool was amazing

there were lots of kids running around unattended but there was a hockey tournament next door

price and breakfast

location, cleanliness and the free breakfast

i like the filtered water station in the gym and the beds were amazingly comfortable

pleased that the gym was open under covid rules

pool could've been outdoors, well, not in cleveland ohio. sorry

would have liked them to say the pool was closed when i booked

comfy room with seating and a kitchen

rooms were large with a full kitchen

ample parking was available

convenient location. great parking.

it's nice and clean. free parking. safe location

location, how easy it was to find, and the fact it was just across the parking lot from our conference

shuttle didn't say courtyard on it, it said cleveland airport south and it didn't have a parking space of its own like some of the other hotels

suite was advertised as a fully equipped kitchen, which we were told included silverware, & dishes, etc

great having the laundry room but many of the machines were broken

the room was equipped with a full kitchen as well

convenience of a full kitchen

there was a kitchen and livingroom

u have to walk outside to go to the main lobby for breakfast

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was hot and sufficient to get you through the morning

a real breakfast, eggs, waffles, toast, bagels, cereals etc

clean good location would like full kitchen and complimentary breakfast

the staff was awesome and they have the best breakfast

parking

hotel was quite nice, good parking and close access to roads/freeways/airport etc

parking was limited

the staff in the morning for breakfast was very friendly

i love the breakfast and i love the location and the room

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

traveling whit my kids for two nights and no microwave and fridge

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

so my kids missed out on schooling because of it

pool and tennis court is available. it felt like a safe location.

only issue would be laundry area and you have to pay to clean clothes

loved having a little apt/suite and a microwave, table and coffee pot and a washer and dryer, gym, pool and jacuzzi - a delicious breakfast and store at front desk

gym space was dirty and restrooms did not work in gym-no running

privacy and function of the room with kitchen

breakfast could have offered more variety.

not in the laundry, not in the room, not in the bedding

thought they’d have fresh breakfast but i understand that due to covid and all it wasn’t allowed at the moment but i was

breakfast, coffee available 24 hours, rooms provide refridgerators and microwaves

he was able to find one bar in the laundry room

cool refrigerator, stove, microwave, dishwasher, and laundry on site

spacious room plenty of storage dresser large closet shelves/hangers/iron/ironing board full kitchen dishes/utensils/cookware provided wifi tv sofa extra towels/pillows standard pet

maybe more breakfast variety

great location and very nice room with kitchen

love the suites with a full kitchen! very handy.

quietness of rooms and good breakfasts.

the breakfast bar was excellent (good food selection and easy to navigate)

the grab & go breakfast was a great idea for an early flight

location was fine 10 minutes from airport by shuttle breakfast and dining room very nice shuttle was excellent

had a big kitchen, living room, huge bed room and whirlpool tub for only $130 for the night

cookies and popcorn at check in. new construction. great breakfast and breakfast hostess.

the beds were very comfortable and the breakfast was awesome

the breakfast had plenty of options

excellent well stocked breakfast options. breakfast staff was doing their job at this location.

staff at reception and for breakfast

parking lot very empty

was generally quiet with ample parking

and we had to place the two chairs from the room in front of the door as extra security parking lot needs a lot more

the parking lot had potholes in everywhere weeds growing in the landscaping everywhere

minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but what they did offer was good

again, cleanliness was a major concern, unstocked kitchenette was an inconvenience, but the staff was pleasant

breakfast was amazing, the staff, super friendly, and the shuttle experience to the airport was

we appreciated being able to leave our car for a week, and for the excellent, on time shuttle service

the gym needed upgrade all the machines where broken.

nice clean room with a nice kitchen area

looked clean and had a fitness center.

love having a small kitchen

plus the continental breakfast was nice

there should be a better breakfast options

i had a large refrigerator, stove too, microwave and kitchen sink

the airport shuttle was

very clean. good breakfast.

gym could have a few more equipment

good shuttle service. got a shuttle to the mall nearby and back.

manager shuttled us to airport, was full of personality! very friendly.

walmart is across the parking lot as well as some restaurants

and their parking was free

comfortable beds, great breakfast, parking facilities, nice restaurants at walking distance

was very pleasant and room close to the parking i had a ada room was very good not a roll in shower but a very sturdy stool/chair worked

the room was big, bed was comfortable and there was ample parking.

there was no bag for dirt laundry

no shuttle available before 6am

was not picked up that day- smelled great after 12 hours 5) the dryer did not work and the laundry room was dirty 6) there were cllusters of ants on the buffet table as well as the coffee

indoor pool and hot tub was perfect temperature. the workers were all very helpful and friendly

rooms were spacious and clean and the staff were freindly and helpful and breakfast was

parking areas need to be more lighted

not friendly hotel parking lot not taking care of heavy snow almost got stuck entrance way to hotel very icy slick

parking lot was very small and very crowded

blocked off parking spaces

parking spots in front are blocked off for other

that's a plus when you're traveling with kids/family

my dad threw away my uneaten breakfast

breakfast was so nice and the cook was very accommodating- ashley at the front desk was the

was really clean, including the pool area

the staff was very friendly and helpful, the room was quite nice and the complimentary breakfast and afternoon beverage were much appreciated

breakfast was great good warm cooked meal to start the day with various options

no, not really. just a little too much chlorine in pool area. otherwise, no complaints

pool was great and breakfast was exceptional especially with kids!

everything was nice, the kids loved the pool.

pool and location

breakfast on the go was great, kitchenette was wonderful, staff was great

a little nicer breakfast

grab n go breakfast was kinda less than stellar

i want to clarify i taught that they have continental breakfast like others hotels but wasn't like that

good wish it had a better breakfast

breakfast was good

the breakfast was horrible, but the food was available all day and night—food like juice, cereal,

food/gas nearby as well as continental breakfast

room was clean and comfortable, breakfast was available any time, very nice staff, good price.

the staff was helpful and friendly. the breakfast was good.

i like having a kitchen so i could make a simple dinner

the gym and the indoor swimming pool

it wasn’t a variety for breakfast

it was nice and very clean. pool area was good. staff was friendly.

kitchen

in the hallway that was falling down, hair on the bed and a shower that looked like an old gym locker room

pool was closed

was told that they had pool and fitness center . both were closed

it is huge with a beautiful indoor pool, a big fitness center and even a restaurant on site

staff easy check in and check out clean room nice variety for breakfast no issues during the

cops sit in parking lot all day is concerning makes me wonder if theres a lot of problems here

in parking lot all day long

that the parking lot was full of trash everywhere the first thing you saw when you pulled in.

and the long walk to my room had me thinking about a change room request but i figured our tge parking situation that put me very close to my room

i didn't like how the police was harassing people in parking lots

the bed was comfortable and it was nice that they served breakfast in the morning

no indoor pool

would have liked a fridge in the room, and longer pool hours.

breakfast was understandably not as expected but considering the circumstances, was a great effort

pool was nice

grab and go breakfast uninspired though not surprising

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually went away to just

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

no swimming pool for the kids.

parking lot was a little messy

parking was good

shared a parking lot with motel six motel, and it looked pretty junky.

clean room. good hvac control. excellent breakfast if you get there early. lots of parking.

easy on/off freeway and ample parking

was not no amenities like the pool area was closed i wanted to tan and exercise in the pool

dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and they said they would fill

friendly staff, clean room, spacious homelike suites/rooms, kitchenette w/ all the cooking utensils you'll need to cook a meal there in the room

the full kitchen was an asset

i liked the kitchen and how clean and spacious and quiet it was

was large very comfortable beds- great breakfast and we were able to extend our checkout

this is definitely both a hotel for professionals and families with newspapers available for breakfast with a fresh and warm breakfast

i had chicken club wrap from the kitchen

i was especially grateful for the gentleman at breakfast

breakfast was terrible

nice premises, big parking lot

parking

parking lot

very clean and tidy rooms. rooms have all needed amenities. plenty of parking.

clean, comfortable sleeping, large tv channel selection,well lit parking lot, close to everything, courteous staff and helpful

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

we booked the room to have alone time away from the kids at home

swimming pool kids were happy nice comfy beds

came for the kids to swim always too crowded

relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or

cons coffee maker in room, no coffee coffee in lobby but no breakfast ice machine broke pool closed pros cheap $275 for week mattress seemed new, comfortable

pool and breakfast closed.

no pool no breakfast ..

waffles ware surprisingly really good breakfast was amazing rooms ware clean and comfortable

no pool no breakfast ..

nice kitchen area with pots, plates and utensils

was great having a kitchen in our room

up with some friends for dinner but the rest of the meals we figured we’d benefit from having a kitchen

my room was comfortable and very clean, i liked the kitchenette.

no breakfast, no pool in which you advertised online

playing around with my kids and friends i will come back for more stays… i didn’t make the breakfast but next time i

the atrium was very nice, the game room, pool area, play ground area, mini golf was a vibe

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

breakfast is good

located, hot breakfast, nice jacuzzi next to the pool

friendly staff, room adequate pool was open!

pool

a pool was a bonus

the pool was not in operational.

cute pool, comfy bed, ac worked really well

didn't read the fine print and there was a charge for parking

room spacious, good wifi, attentive staff, quiet room, easy for uber pick up, easy parking

location good parking beautiful room

parking

was a surprise $10 parking charge upon check-in

not a very good reception area for checking in not separate from bar and dining

i never had a chance to have the breakfast

i'm sure it's due to covid, but the bar and restaurant area was not open

they loved the breakfast and said the staff was very helpful and really took care of them

no bar or restaurant

pool and hot tub being closed

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

pool was closed sadly

really nice fitness area

the pool was closed, the bistro restaurant was closed, no breakfast, and the fitness center was limited to one person at a time

no breakfast

breakfast room is very small

buffet was unavailable due to covid but the hotel sill provided a bagged breakfast

outdoor pool area was small, not a lot of seating

friendly staff,comfortable fluffy bed,nice size room with kitchen

convenient location to lake. room to park boat. friendly staff

lay outside roominess of room, frig in room, outstanding breakfast, work out room with

clean, quiet, breakfast was good. i will stay here again

we didn't use it but there is an indoor pool

fitness area excellent compared to most hotels

very clean. breakfast was great! and the value was great. highly recommend

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

breakfast was great. comfort of beds

the hotel was clean and staff was friendly. the breakfast was great! clean pool

the staff was very helpful and friendly. the breakfast had a nice variety of foods.

but the breakfast was the biggest surprise, wow

the size of the swimming pool.

towels, room felt dirty and needed remodeled, woman was screaming loudly in room below, kids in gym unsupervised after 10pm

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said they were out of the bags or baskets

the smell of laundry detergent on sheets

the bar n pool closed

room was great, full kitchen and very spacious and clean

the pool and jacuzzi hot tub was nice

there's a nice living area, kitchen area and it's overall very spacious

staff was very accommodating when we requested an early check in and it continued throughout our stay

kitchen was an added plus that i did not use but clean

that it had a kitchen and the staff was nice and i was able to check in before 3pm

location, amenities including laundry, room layout, price

a lot of space, including a big living room and a full kitchen

the full sized refrigerator and freezer. loved the kitchen and dishwasher

good location directly off highway with nice kitchen.

bathroom were clean, lots of thick fluffy towels, staff were friendly and competent, nice free breakfast

the free breakfast is outstanding

the pool!!!

didn't like going to breakfast and there was still 30 mins left and nothing was being refilled

and i specifically chose this hotel for the pool

only thing i could see that could've been better is better breakfast selections

dirty and breakfast was skimpy. not even a hard boiled egg.

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

the pool was not available

hanging on wall by one screw half didn’t work holes in bedding staff doesn’t care also the pool is broke and no plan to fix or tell

the pool has been out of service and there was no indication of this on the booking

breakfast was okay

did not have breakfast

breakfast was a little lacking. wish there had been an egg option.

the breakfast room is clean and well stocked with instant oatmeal, cold cereals, waffles, fresh fruit,

breakfast was a bit heavy on the carbs and i really would have liked a guide to the tv channels

friendly staff, clean, nice continental breakfast, plenty of parking.

easy check-in, great coffee in the lobby, nice breakfast room

can t name just one thing , everything was exceptional, the staff, the room, the breakfast bar, the pool and the cleanliness of the property everything was excellent

clean, friendly staff, breakfast.

it was a newer hotel in a safe location. nice lobby, pool and guest laundry room.

overall great! wifi not good. things had to keep loading. pool supposed to be heated. very cold.

the bed was comfortable and the pool was nice

breakfast was amazing

good easy to get to location easy on and off the highway lots of amenities bar in the lobby

desk night before didn't provide me with towels, we had to use our towels for the pool couldn't find pool towels and we weren't able to take a shower until the morning due to front

they quickly gave us another room that was identical to first one their breakfast was great and staff were

great amenities like a basketball court, fire pit, indoor pool

no blackout curtains in room faced parking lot with light pouring in

short drive up to the lake shore to see the sunset at a park with free parking

we love this location with many shops nearby and some restaurants in the same parking lot.

location, handicap parking close to entrance. quiet. nice spacious suite.

excellent location with ample parking

love the inn with access to a full kitchen

is no food service but a complete kitchen for any one to use

the common rooms and kitchen were perfectly stocked and made for a cozy stay

also had a well stocked kitchen to share and lovely living and dining areas to relax in

is no breakfast, just a communal kitchen