only a few items at breakfast but well organized and well staffed

the breakfast had plenty of options

staff at reception and for breakfast

excellent well stocked breakfast options. breakfast staff was doing their job at this location.

suite, the breakfast area and the lobby are larger than they appeared in the on line pictures

the parking lot had potholes in everywhere weeds growing in the landscaping everywhere

and we had to place the two chairs from the room in front of the door as extra security parking lot needs a lot more

parking lot very empty

was generally quiet with ample parking

breakfast, nice cozy nook for eating, great variety of food and drink items

very kids friendly

kids enjoyed themselves in npool and the gym

pool was cold

front desk staff, breakfast staff, truck parking

everything especially breakfast but you need bacon

breakfast was fabulous, staff were friendly, and everything was clean

covid messed a lot of things up miss the hot breakfast

the breakfast was fine, and the location was very quiet.

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

the staff was very helpful and friendly. the breakfast had a nice variety of foods.

fitness center was closed due to the pandemic

clean, quiet, breakfast was good. i will stay here again

lay outside roominess of room, frig in room, outstanding breakfast, work out room with

pool could have been warmer eye wash in their front desk first aid kit had expired

had everything from a gym to a indoor pool

breakfast comfortable bed

it needs updating. breakfast was okay.

the pool was closed

the pool was not available

were roaches and bed bugs in our room pool looked like a swamp couldn't go swimming water was nasty

tables in breakfast area

overall great! wifi not good. things had to keep loading. pool supposed to be heated. very cold.

the beds were super comfortable, black out blinds were in the room, the fitness facility had new machines and breakfast was very good

the pool was great to relax in after traveling & we enjoyed it the next day to just relax in with the

good choices for breakfast nice that coffee was available all day

nice kitchen area with a big refrigerator

pool could've been outdoors, well, not in cleveland ohio. sorry

rooms were large with a full kitchen

spacious room, with great cabinetry/countertops, and a superb kitchenette that even had a dishwasher

breakfast is fine, same goes for the gym

it's nice and clean. free parking. safe location

hard to find a parking spot.

convenient location. great parking.

ample parking was available

shuttle didn't say courtyard on it, it said cleveland airport south and it didn't have a parking space of its own like some of the other hotels

breakfast could be better, but save money cooking on kitchen.

the room was equipped with a full kitchen as well

great laundry facilities and easy on and off the highway

convenience of a full kitchen

i loved that it was like a tiny apartment! it had a full kitchen!

also, i requested gluten-free option and lactose-free options which is why i added breakfast to the booking, was told yes in a message and then there was nothing there for me

breakfast service area, the waffle maker is a nice touch

you even get a full breakfast with belgian waffles

the staff i encountered was nice; they have a breakfast of eggs, sausage, waffles, cereal, bagels, and toast

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was hot and sufficient to get you through the morning

hotel was quite nice, good parking and close access to roads/freeways/airport etc

parking

parking was limited

comfortable beds nice pool

breakfast was great. cinnamon muffins the best.

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

traveling whit my kids for two nights and no microwave and fridge

so my kids missed out on schooling because of it

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

location, roomy, kitchenette, quietness

privacy and function of the room with kitchen

pool and tennis court is available. it felt like a safe location.

having a little apt/suite and a microwave, table and coffee pot and a washer and dryer, gym, pool and jacuzzi - a delicious breakfast and store at front desk

their was a full kitchen, fireplace and and spacious living area

don’t have shuttle service the ice machine doesn’t work fitness room is out of service the mini fridge in the room it was so

room was nice , breakfast buffet was excellent

need coin laundry inside.

he was able to find one bar in the laundry room

towels upon arrival, fitness center had no ac so it was very hot

staff and laundry area locked for guests only

love the suites with a full kitchen! very handy.

unsafe and barely slept the elevator was gross with spilled food covering the floor 4 pieces of gym equipment the 2 that i would have used did not work the tv was

size accommodations for traveling family- big living space, full kitchen with loaner cookware available, and staff was helpful

no breakfast because of covid. not the hotel's fault.

the breakfast bar was excellent (good food selection and easy to navigate)

had a big kitchen, living room, huge bed room and whirlpool tub for only $130 for the night

com it was said that the hotel has free shuttle to the airport, but it didn't, we should have been informed of this before we booked the

shuttle was available, receptionist was helpful, even at that hour

literally the only thing i would suggest is that the pool heat be turned up. it was quite cold.

the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables, corn hole, and an arcade

pool and play area kids loved it

activity area because they have more than just a pool is amazing

the atrium consists of the pool, hot tub, game room, putt putt golf, and a play center

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

cons coffee maker in room, no coffee coffee in lobby but no breakfast ice machine broke pool closed pros cheap $275 for week mattress seemed new, comfortable

the indoor pool

swimming pool

no pool no breakfast ..

waffles ware surprisingly really good breakfast was amazing rooms ware clean and comfortable

parking lot was a little messy

easy on/off freeway and ample parking

parking was good

the on-site parking and location was also convenient

shared a parking lot with motel six motel, and it looked pretty junky.

we had 2 rooms with a full kitchen pool was clean and nice convent to i

needed to keep towels on hand in pool area

good service. they have shuttle bus to the airport. very convenient

the convenience to the airport and they offered a 24-hour shuttle service

the staff in the breakfast area! very kind and accommodating!!

the breakfast was good and staff was excellent gabby from front desk was very helpful.

kitchen very poorly supplied- no soap for dishes or dishwasher and toaster was broken

breakfast excellent staff excellent pool very nice and warm

the kids enjoyed the pool

pool hot tub

food/gas nearby as well as continental breakfast

room was clean and comfortable, breakfast was available any time, very nice staff, good price.

the breakfast was horrible, but the food was available all day and night—food like juice, cereal,

the staff was helpful and friendly. the breakfast was good.

breakfast was simple but good

some noise from room above but there were a lot of kids at the hotel at that time.

staff was wonderful,helpful and breakfast was amazing

gym open 24 hours

laundry facilities worked well and area was clean

upon arriving we find out that we paid for a room that had one king bed in it and we had two kids with us

sugar free syrup n juice on breakfast bar

wish they had more breakfast food that's the only thing that i have to say that maybe they could do more

the jettub was great and breakfast ud83eudd50 was vary good

love the jacuzzi tub and the breakfast was amazing!

there was no butter for toast or waffles either day at breakfast

convenient, free parking and have guest laundry

they allowed me an early check in and were very attentive to my needs

the separate suite with full kitchen

i didn't have time for the gym or need the laundry, but i was impressed by those, also

the breakfast cooking staff were exceptional

clean and comfortable room, good variety of breakfast provided, friendly and helpful staff

the breakfast was hot and had many good selections

the breakfast should have a protein, ie:scrambled eggs or a meat, bacon sausage.

there was a gym, vending and laundry

the breakfast to many carbs would have liked sausage bacon grits

the hotel and the rooms are clean and very nice; and covid19 did not stop the grab n go free breakfast

and pleasant room hood size long halls give me opportunity to walk briskly to exercise great breakfast great

pool was closed but nothing was listed on the website

the pool wasn't open

the grandchildren enjoyed the pool

pool, food, staff

breakfast was good pool was warm bed was comfortable ud83dudcaf

morning breakfast closes up shop a bit too early on the weekdays

the staff was friendly, greeted us every morning before breakfast, the pool was great, it was clean

variety of breakfast food items. different menu instead of same thing everyday

comfortable bed, tv adequate channels, kitchen useful durine covid for cooking in

they had a full kitchen in the room

cleanliness of kitchen, stove, and appliances

my room was nice and clean stayed there about 3 weeks and the mini kitchen came in handy

the kitchen

the breakfast

and there were laundry facility and snacks available

the onsite laundry

laundry facilities were good but the dryers required 2 rounds to dry

clean, has kitchen, and comfortable. the room is spacious.

suggestion is to update laundry area so coins is not the only option

i didn’t attempt to see about the gym or the laundry as the hotel was not appealing and the help acted like he was drunk or stoned

they are at a perfect location for dinning and shopping the laundry facility was very clean and affordable and we were comfortable in our stay

having a full kitchen is definitely a plus.

the breakfast.

the kitchen in each room

) was collecting laundry from the laundry room

she was doing laundry and was gone for around 10 minutes

the reason was airport shuttle, breakfast and laundry facilities with the bonus being a pool

pool was great gym was clean breakfast was delicious room was very nice

great location for access to airport. pooool was fabulous. breakfast started at 6. woot

great beds great breakfast

no shuttle available before 6am

parking lot was very small and very crowded

so was hotel employee who worked at front desk

room was large. free, ample parking.

not friendly hotel parking lot not taking care of heavy snow almost got stuck entrance way to hotel very icy slick

comfortable bed, quite, good parking, small couch and chair, tv, plenty of room

the breakfast selection was impressive and tasty

breakfast was great and a good variety of choices each day

pool was a little on the cool side and the pool was also too small

we used their shuttle service and the driver was very

gym could have a few more equipment

walmart is across the parking lot as well as some restaurants

the perfect location, to secure parking, to the welcoming lobby, to the excellence of kevin s check-in, to the awesome suite, to

to airport, shuttle service and parking for airport

a few sketchy people in parking lot when we arrived.

the room was big, bed was comfortable and there was ample parking.

my wife also took advantage of the indoor pool

breakfast was so nice and the cook was very accommodating- ashley at the front desk was the

everything from check-in to room to pool

that's a plus when you're traveling with kids/family

my dad threw away my uneaten breakfast

the breakfast was fresh, hot, and had items other hotels did not

the breakfast was awesome .very clean and neat. will come back.

kids loved the pool area

kids were running up and down the hallway until about 11 at night

a restaurant and/or bar would have been nice, especially since the weather was

instead they have in the room stove, refrigerator, cabinets, i can say like a mini kitchen and we can cook

i want to clarify i taught that they have continental breakfast like others hotels but wasn't like that

need better breakfast items.

locationand the kitchen....

the small kitchen, including refrigerator and a microwave was a super plus, i loved that

great beds, great pools and gym area, very nice staff

especially the two pools (indoor and outdoor) on steamy summer day, jacuzzi and small spa area

the bed was awesome the pool was lovely the kids had a great time what

i really loved the pool and hot tub and the bed was very comfortable. will be coming back again

mall, easy parking and nice pool

staff was friendly and fun room was clean and comfortable pool was clean and warm

breakfast was above my expectations

right off interstate great pool an very clean

breakfast had lots of options

bed slept very comfortable, and the breakfast was great

kitchen

breakfast could have been better sausage were over cooked, no cheese for eggs no bagels just old

our room had more amenities than we requested. we had a full kitchen!

convenience of being right of the interstate all in a really clean hotel with an indoor heated pool

bedspreads were dirty had to take them off the room has a kitchenette in in and it was literally filthy we were very disappointed we would have left but had

close to the galaxy restaurant, adequate parking, clean, continental breakfast

always good parking

ice machine broke, and not fault to property, just hit weekend that parking lot being worked on.

parking lot was closed and was not signed properly for night time arrivals.

loud rock band playing in the parking lot until 1a

space room - comfortable bed - fast internet - good breakfasts - free daily snacks - plenty of parking

very well kept. small pool was just fine for a quick for the kids.

good selection for breakfast and the staff kept the area clean and well stocked.

the room was super clean. breakfast was awesome. very friendly staff highly recommend.

the hotel was very clean and the location was perfect for golfing at pine valley golf course.

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

in the hallway that was falling down, hair on the bed and a shower that looked like an old gym locker room

the once nice pool is closed, the gym is the tool room

pool was closed, restaurant was closed, people partying in hallway till 2 in the morning

there is also a gym and an indoor pool which was nice

and the long walk to my room had me thinking about a change room request but i figured our tge parking situation that put me very close to my room

cops sit in parking lot all day is concerning makes me wonder if theres a lot of problems here

in parking lot all day long

all around positive experience besides the cops in parking lot all day that part makes me wonder if this location is ok but i haven't seen any

that the parking lot was full of trash everywhere the first thing you saw when you pulled in.

gym was clean and breakfast was very good

breakfast, wifi, and parking included

breakfast was to-to boxes and you could request a microwave omelette

gym on site

breakfast bar wasn't fully open or the pool

no indoor pool

pool was clean and pleasant

bed was soft, breakfast was good.. no noise staff was super friendly. . great environment

not take part in breakfast, but it smelled good

pool was closed

they dont have a pool and don't say when breakfast start and ends

breakfast - my kids enjoyed the waffles and fruit available

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

no swimming pool for the kids.

breakfast was fair

staff was helpful. rooms were clean. laundry facilities.

breakfast could be better

breakfast choices were pretty good too

breakfast due to covid-19 but they should had something on their website was one of the reasons i

breakfast waffle maker cereal,juice, muffins, coffee, yogurt,toast etc

parking

much and clean it was and how you all were packed there was still parking for all the guests amazing i will definitely stay here again

very clean & plenty of parking.

clean, comfortable sleeping, large tv channel selection,well lit parking lot, close to everything, courteous staff and helpful

to find, easy access to freeway, national park, shopping, food nearby, ample parking, comfortable bed and pillows

and staff was great nice clean pool area had a lot of wet towels around but pool was

the pool was very very cold!

room was spacious, had small kitchen if you needed

pool is advertised and was the main reason to stay, i'm a nurse and just wanted a nice environment

small kitchenette was a huge bonus and helped save us some money because we brought our own food

very clean helpful very great customer service fresh breakfast everything was very nice

over priced and pool outside not indoors. it was pouring so we couldn't enjoy anything outside.

breakfast was good

dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and they said they would fill

that it didn’t have a indoor pool

room offered kitchenette.

the breakfast area was overcrowded and the food wasn't warm enough.

good - many restraurants close - very warm staff - king room was great, perfect for business - gym and pool available if

gym equipment needs maintained better

the gym was super small and very little equipment

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

we booked the room to have alone time away from the kids at home

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was aggravating

smelled fresh , very clean and quiet despite all the kids because of pool

location good parking beautiful room

could use more parking

ohh and while free parking is listed on the website there is now a 10

parking

also, charging $10 per night to park your car is a little insulting, since it is not 'in town' parking, or at an airport or resort

i liked the fact that a full breakfast was included in the price.

i guess if i had to complain about something, i wish they had a bigger pool

he loves to swim, so we enjoy the pool

they better expand the gym instead of having this, so called, pool

breakfast was full on good

a pool was a bonus

ice dispenser on one side not working and no pool info about swimming hours

pool not open

friendly staff, room adequate pool was open!

nice pool but cold

even though i couldn't enjoy the pool and the dinning room, it was still a great experience

really nice fitness area

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

very comfortartabe, nice indoor pool.

pretty hotel with great pool & hot

did not get to eat breakfast because we slept so late

it does need some up keep. furniture around the pool was breaking.

breakfast is pretty good. fitness center and laundry machines available for use

the room was comfortable and although we didn't need it, there was a full kitchen

the kitchen was

convenient location to lake. room to park boat. friendly staff

we were on the ground floor and near the pool

so i had to go all the way back downstairs to see why then she hands it to me in a doubletree laundry bag said they were out of the bags or baskets

there is a bar in the lobby that has a light menu

the $50 pet fee is outrageous and makes me want to leave the room a disaster

told there was a laundry room on the 3rd floor

laundry room was out of order my last 2 days

there's a nice living area, kitchen area and it's overall very spacious

liked most of it but didn't try the breakfast or pool.

gym is very very basic.

loved having a kitchen with all full size appliances, and a comfortable seating area to watch television…much

it is nothing fancy but very lean and my room had a kitchenette and was quite spacious

kitchen

staff was friendly and helpful, laundry room had 3 washers and 4

nice room, kitchen being available was a huge plus.

the full sized refrigerator and freezer. loved the kitchen and dishwasher

the pool area is perfect

the free breakfast is outstanding

the pool!!!

didn't like going to breakfast and there was still 30 mins left and nothing was being refilled

location was close to food and stores. the breakfast was good also.

free parking on site

it was clean, the room was laid out well, it was in a great area with good parking, the staff was hospitable and friendly

excellent location with ample parking

location, handicap parking close to entrance. quiet. nice spacious suite.

we love this location with many shops nearby and some restaurants in the same parking lot.

breakfast was only adequate, but the pancake machine was cool

did not stay for breakfast

pool was not in service.

the pool is small. only fit for one group. no space for others.

breakfast was not good. very sparse choice of packages foods.

coffee and breakfast were very good

reached late night and i was given with a room where we encountered several roaches in the kitchen area and also the beds were not clean

they quickly gave us another room that was identical to first one their breakfast was great and staff were

i loved the breakfast.

amazing place, loved everything until the guy from the kitchen ruined it,