the continental breakfast sucked

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

the early check in/late check out

the breakfast

the breakfast selection was small

and wifi, clean and comfy room, very nice and quiet area, great value compare to what you get, breakfast included (didn’t have time to try it)

the breakfast room was a bit small so it felt crowded.

easy check-in, great coffee in the lobby, nice breakfast room

breakfast was a little lacking. wish there had been an egg option.

the breakfast room is clean and well stocked with instant oatmeal, cold cereals, waffles, fresh fruit,

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

the kitchen was big and well appointed

beautiful building, cozy room, amazing location, kitchen available for use!

also had a well stocked kitchen to share and lovely living and dining areas to relax in

is no food service but a complete kitchen for any one to use

pool was great and breakfast was exceptional especially with kids!

my kids loved him, he was so friendly and helpful

a restaurant and/or bar would have been nice, especially since the weather was

the pool being open. the front desk associate was a doll! very helpful.

pool was great and breakfast was exceptional especially with kids!

i do not recommend this hotel, with no amenities other than laundry room, to light sleepers and/or people with allergies to cigarette smoke

a little nicer breakfast

breakfast on the go was great, kitchenette was wonderful, staff was great

the kitchen

good wish it had a better breakfast

breakfast was great. staff was friendly and so helpful.

was really clean, including the pool area

whole hotel smelled like marijuana which was upsetting being i had my kids

the lamp was too bright to keep on for kids to sleep

the staff was very friendly and helpful, the room was quite nice and the complimentary breakfast and afternoon beverage were much appreciated

did not get to eat breakfast because we slept so late

outdoor pool area was small, not a lot of seating

noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.

the room was comfortable and although we didn't need it, there was a full kitchen

we did not utilize the pool or other “amenities” of the hotel, so i have no review on that

the pool and dining room was closed because the virus but the room was wonderful and for cheap.

selected this hotel because of the indoor pool

very comfortartabe, nice indoor pool.

the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.

pool and hot tub being closed

the pool was not in operational.

pool always closed

nice pool but cold

a pool was a bonus

friendly staff, room adequate pool was open!

there wasn't anything i didnt enjoy, only that the pool was closedud83dude22..

no shuttle service

that yogurt machine yep i would like to come back once the remodeling starts was no lift in the kitchen

again, cleanliness was a major concern, unstocked kitchenette was an inconvenience, but the staff was pleasant

the convenience to the airport and they offered a 24-hour shuttle service

airport, had good selection of breakfast, everything was spotless, free parking with an airport shuttle, and i think the pool was

only thing i could complain about was the breakfast but due to covid that would be obnoxious

the breakfast selection was impressive and tasty

friendly staff, airport shuttle, breakfast, everything seemed new and clean.

good gym to satisfy your exercise needs

laundry facilities were good

plus the continental breakfast was nice

it had a kitchenette which we did not need but it would have been great if we had needed it

i had a large refrigerator, stove too, microwave and kitchen sink

was expecting a kitchen that had a few more items that allowed me to cook my own meals

the room was big, bed was comfortable and there was ample parking.

comfortable beds, great breakfast, parking facilities, nice restaurants at walking distance

a few sketchy people in parking lot when we arrived.

comfortable parking, kind staff

and their parking was free

there was no bag for dirt laundry

too much chlorine in the pool

warm, the bathroom is obviously old and not well maintained and the tub is dirty, there is dirty laundry in a bin in the hall

that there was no mention of a swimming pool in the amenities list on the booking site.

great beds great breakfast

parking spots in front are blocked off for other

parking spots due to half of parking lot closed for painting & she called management & opened up

parking was easy

parking lot was very small and very crowded

comfortable bed, quite, good parking, small couch and chair, tv, plenty of room

love the suites with a full kitchen! very handy.

the breakfast provided

kitchen should come with dishes instead of having to ask for each thing you need

it had a full kitchen

maybe more breakfast variety

the shuttle from the airport was convenient (call and they come get you) and the shuttle driver (billy)

the grab & go breakfast was a great idea for an early flight

this hotel had a 24 hour airport shuttle service provided included in the room cost

provided a shuttle service to the airport

we didn't use any other amenities (pool, spa, fitness center, etc

towels upon arrival, fitness center had no ac so it was very hot

breakfast could have been better waffle makers never cleaned gravy pan had the same gravy in it 2

breakfast could have offered more variety.

not in the laundry, not in the room, not in the bedding

fitness center was closed due to ac problems and the ice machine was down also due to ac

gym space was dirty and restrooms did not work in gym-no running

they come with a full living room, kitchenette, bedroom and walk in bathroom

only two bath towels and no towels for the pool. there is only one coffee cup in the room.

we stayed for four days, one thing we didn't like was the laundry system

says pet fee but was told i couldn’t have my cat but they were sure adequate on running my card for

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

traveling whit my kids for two nights and no microwave and fridge

so my kids missed out on schooling because of it

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

the staff i encountered was nice; they have a breakfast of eggs, sausage, waffles, cereal, bagels, and toast

breakfast and night staff were excellent

u have to walk outside to go to the main lobby for breakfast

you even get a full breakfast with belgian waffles

a real breakfast, eggs, waffles, toast, bagels, cereals etc

convenient location to lake. room to park boat. friendly staff

parking was limited

parking

hotel was quite nice, good parking and close access to roads/freeways/airport etc

i also liked the gym

breakfast was good as well

the smell of laundry detergent on sheets

the $50 pet fee is outrageous and makes me want to leave the room a disaster

the bar in the lobby and also the food there; the buffet breakfast was outstanding

pool, hot tub, and gym were great

there is a bar in the lobby that has a light menu

convenience of a full kitchen

breakfast could be better, but save money cooking on kitchen.

loved the kitchen facilities, which we took full advantage of

the kitchen area was my favorite

terrible laundry staff

no bar or restaurant

no breakfast meat

needed an early check in for meeting

closeness to all the wonderful shopping, dining and bars

the hotel had a small bar with reasonably priced items

shuttle didn't say courtyard on it, it said cleveland airport south and it didn't have a parking space of its own like some of the other hotels

hard to find a parking spot.

location and free parking for our trip

throughout room and public areas, everything up-to-date, wi-fi easy, staff super-nice,parking

it's nice and clean. free parking. safe location

my grandson loved that the pool was open this year and he loved the weight room

the room was very big and we liked that it also had a couch and a small kitchen!

was great, kids loved the pool, room was very nice for a family of four

pool was closed but due to covid

pleased that the gym was open under covid rules

was gorgeous, the room was huge, loved that it felt like an apartment not a hotel, loved that the kitchen had everything i needed and made my stay

there's a nice living area, kitchen area and it's overall very spacious

bed comfortable, room clean, kids loved the pool

gym is very very basic.

liked having laundry facilities available.

a lot of space, including a big living room and a full kitchen

the full sized refrigerator and freezer. loved the kitchen and dishwasher

a full kitchen in the room, you would expect minimal supplies in the room

kitchen

good location directly off highway with nice kitchen.

very friendly staff, very comfortable beds, slept like a baby. very clean and good breakfast

facilities and services, very good breakfast and great people

simple clean design. great breakfast options

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

the rooms was clean , the breakfast was good

and i specifically chose this hotel for the pool

the pool and the staff were very friendly and helpful

the free breakfast is outstanding

bathroom were clean, lots of thick fluffy towels, staff were friendly and competent, nice free breakfast

the room was beautiful, the staff was wonderful, the pool was very nice, and the breakfast was surprisingly excellent

kitchen

the pool is currently closed but the gym is open 24 hours

shower without tub plenty of towels great kitchen comfy bed

i like having a kitchen so i could make a simple dinner

the kitchen sink backed up a little but thats literally it

great service, good breakfast, comfortable bed and nice sitting area

lovely room, free breakfast

nice room with mini kitchen and living room

room offered kitchenette.

gym equipment needs maintained better

loved everything from our room, to the pool and hot tub, to breakfast with starbucks coffee and the drinks available at the market

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

the hot tub was nice and the pool area very nice

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

the pool was closed

outdoor pool offered some quality relax time before some gruelling tail gating at the foo fighter concert

excellent staff, great breakfast, great location.

very clean helpful very great customer service fresh breakfast everything was very nice

pool closed when restrictions lifted in ohio. bag breakfast terrible.

no breakfast but it was covid policy. the shower drain lol because it drained really slow

no pool or gym access

there was no hot breakfast, only coffee, juice, packaged cereal, cereal bars and old fruit

breakfast got the job done !!

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

was told that they had pool and fitness center . both were closed

was a surprise $10 parking charge upon check-in

parking

location good parking beautiful room

could use more parking

didn't read the fine print and there was a charge for parking

free laundry services, clean, spacious

my room was comfortable and very clean, i liked the kitchenette.

no breakfast, no pool in which you advertised online

24/7 free laundry, bet was comfy and decent shower

nice kitchen area with pots, plates and utensils

much and clean it was and how you all were packed there was still parking for all the guests amazing i will definitely stay here again

very clean & plenty of parking.

very clean and tidy rooms. rooms have all needed amenities. plenty of parking.

nice premises, big parking lot

parking lot

in parking lot all day long

i didn't like how the police was harassing people in parking lots

cops sit in parking lot all day is concerning makes me wonder if theres a lot of problems here

people hanging out in parking lot

that the parking lot was full of trash everywhere the first thing you saw when you pulled in.

staff. breakfast

they dont have a pool and don't say when breakfast start and ends

good breakfast

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

breakfast - my kids enjoyed the waffles and fruit available

they especially liked the breakfast

room was clean and comfortable check in staff had bad attitude and no help with early check in

would have liked a fridge in the room, and longer pool hours.

pool was nice

no indoor pool

breakfast was delicious with plenty of variety

room size, breakfast selection and quality

large room, pet friendly, indoor pool, nice staff.

the pool did not look as clean as it should, and the bed linen in my room had blood stain.

info of rules about checkout or pool in room

no blackout curtains in room faced parking lot with light pouring in

it was clean, the room was laid out well, it was in a great area with good parking, the staff was hospitable and friendly

excellent location with ample parking

convenient. had two great restaurants that shared parking lot.

nice area. pretty and clean lobby area.comfortable beds and pillows. spacious. free parking

the staff was helpful and friendly. the breakfast was good.

breakfast was simple but good

the breakfast was horrible, but the food was available all day and night—food like juice, cereal,

breakfast was awesome

breakfast. and the room was clean bed very comfortable

very kids friendly

for our anniversary and we enjoyed ourselves very clean rooms and facilities loved the pool and gym

no airport shuttle

pool was cold

comfortable. had shuttle to airport!

friendly and great house cleaning and wonderful breakfast

front desk staff very friendly and efficient. clean hotel and rooms. great breakfast.

liked the pool

nice pool

i'll be happy when fairfield gets back to their hot breakfasts.

same family that owns motel 6 in the same parking lot owns also holiday inn express

the on-site parking and location was also convenient

6 behind that shares the parking lot was little sketchy

clean room. good hvac control. excellent breakfast if you get there early. lots of parking.

parking was good

was generally quiet with ample parking

the parking lot had potholes in everywhere weeds growing in the landscaping everywhere

parking lot very empty

and we had to place the two chairs from the room in front of the door as extra security parking lot needs a lot more

very clean. great staff. fresh and hot breakfast