also, the family side picnic area & grill next to the pool w/ the lawn chairs

it was quiet had a pool and they were keeping up with updating the property

it also was a bonus to have a trolley stop right outside the rv park making travel easier

everything was very clean and the pool was really nice

the grill and pool area were nice

how nice and friendly the staff were, the amenities of the pool and decent size room

loved how it was pet friendly, i could do our laundry right there

pool and spa were great. loved the cafe and the staff were excellent

indoor pool and hot tub are great

the outside and inside pool along with seeing a bear

is a little humid from the pool, but that's to be expected

stay the staff was all very friendly we talked to everyone from the pool guy to the housekeepers and everyone was so nice the pool great the food was great we will

pool was nice but definitely showing some wear

the kids loved the big pool, and the area was large with plenty of comfortable seating as well as

great pool and very clean excellent for kids.

parking lot was crowded

bears in parking lot seen several in 3 days

parking is a little tight

tight parking

we saw a bear at the parking lot & we always enjoy staying here on our vacation.

spacious; jacuzzi tub; full kitchen and laundry in the unit!

the location was great and great activity for the kids.

the kitchen is awesome, the fireplace was a nice touch

the kitchenette was fully stocked with dishes, pots & pans, paper towels & even laundry soap

the kitchen was fully equipped, and saved us money by replacing a few meals cooked in the room

only thing i didn't like is they didn't have a pool.

no pool

the bed was too low to the floor and made my back hurt and there was no pool.

there was no pool

only down fall is no pool but having an awesome air conditioner made that ok.

spacious with full kitchen

loved th spa and being close to town

we wish we would’ve utilized the indoor pool but ran out of time

kids loved the splash zone

came to spot check and bring kids back for another time

ev charger was crazy expensive

breakfast could have been expanded but personnel were great.

my kids loved to make their own waffles each morning

ice and vending were offered, as well as laundry and a gym although we didn’t end up utilizing that

breakfast was good. it had a nice variety to choose from.

location. breakfast was good

my only complaint was that the laundry room smelled so bad that it was almost unusable.

this was a great stay ! great location very clean hotel. the water park was fun !

breakfast, location, and the pool.

was clean, great location, free breakfast, laundry facilities and overall was a good experience

they also had a nice pool, but we didn't go swimming

the pool was also well maintained and clean

very spacious rooms, and the pool was very clean.

the pool is very clean and so relaxing by the river

owners are very nice and accommodating with early check in time

pool towels more accessible

loved the fire place and the kitchen in the room

laundry was advertised at 1

out, spiders everywhere and the washing soap station did not work took my money, the sink in the laundry room had no water , had to pay for

work out room needs some updating . tv was not working in the gym.

i was looking for a hotel with a hot tub or spa area

the spa tub was amazing

the room beside had loud kids...that woke us up early every morning. walls was thin.

our own swimming pool that way i didn’t to drive

bath soaps for the spa tub or even one soap not in a wall dispenser

we stayed in room 504 (5th floor obviously) you can see the pool from our room including the street that takes you into the town

pool wasn’t open or hot tub

hot tub and pool were also very

easy to check in & out . location is prefect . peaceful overlooking pool .

the pool and hot tub were very clean and inviting

if you drive and park in town you’ll pay about $20 to park whenever you can leave your

we brought our car in for rod run, was able to park trailer, car and truck at

one of the pool were closed.

the breakfast was great

i paid for early check in but arrived 1 hour later than my requested time

the pool needs some attention

only swimming pool may be warmer.

we didn’t use the pool hot tub but saw it and it also looked nice

pool

free breakfasts in the morning were hot and fresh

no laundry facilities on site ( washer broken and on

great breakfast. clean room. very friendly staff.

the property was so clean, breakfast was plentiful and delicious

no gym and pool.

no gym and pool.

just to add one more thing the pool is in the basement along with the gym

the gym facility was very poor

parking spots not wide enough ..

scenic quite free parking.

i guess more parking

the parking area could be better

some guest use more than their parking space but that's not on the company.

also, the pool chairs and rocking chairs were replaced with a more modern look as well

had a room by the pool, very convenient the staff was amazing

breakfast was nice and the location is perfect

swimming pool was great for myself and 2 teens

breakfast would be nice

pool was great a lil warm but great

the outside felt dirty. the fireplace did not work and the laundry facilities were out of order.

clean room clean bathroom had enough towels great breakfast fresh coffee all day

2 sinks in the room which was very helpful, i had 2 kids with me and we were very close to the pool which was also helpful, the bed and pillows were so comfy

fireplace and spa tub for 2

we were also very happy with the hotels location, and the staff was very helpful with an early check in for us

the pool

we liked the breakfast omelets; that was a very good touch.

the chlorine in the pool burned my kids skin.

for church kids they have no respect for anyone or anything

that the pool wasn't available. that's the main reason we stayed but we love everything else.

how friendly everyone was at check-in. how clean the room was and the pool was nice too..

pool

weren't to thrilled of the breakfast

good breakfast

the river,very comfortable bed and pillows,hotel manager was very kind and nice,i,oh and it had breakfast every morning,the man that was serving the breakfast was very sweet,i would stay there

the breakfast was absolutely fabulous

the room was comfortable and the made to order breakfast was a great addition

breakfast saturdat was awesome

tony and his breakfast was great

staff was friendly, asked for extra coffee/towels/laundry bag and we were taken care of with

i was put on ground floor as i requested, but next to laundry room and their cart was in front of our door

i wish they had a laundry facility on-site, and maybe a little breakfast area or nook.

breakfast was good

well maybe that there wasn't pool access this time of year

room was extremely clean, the breakfast was better than some, there is a laundry facility, it is very quiet and peaceful

really liked the fact that they had laundry facilities

breakfast area need to be more spacious. we felt congested.

room was small, gym was trash, breakfast was

pool was refreshing and had a separate area for babies which my son enjoyed and was safe

kids loved the pool after a hot summer day

was raining for the past two days and there was not no indoor pool for the family to be entertain at the hotel with the kids they weren’t that many staff

gym close

gym was closed due to covid-19 but website shows it still open

the staff was outstanding, really enjoyed the atmosphere at the bar area

jessica in the bar was the best ever.

there is a great area for kids to play as well as a terrace with lounge pools

perfect if you're traveling with kids

several breakfast options available

pool and lazy river great for the kids

is good for something quick or kids

it was great to have a place to sit and talk while the kids were asleep, with the wonderful creek sounds

there will be some renovation in january 2019 to the lobby and breakfast area with some additional food choices being made available as i was told by an email

the kitchen was great and the place was clean and comfortable.

bed was comfortable and the spa was nice

spa tub is amazing

ask for bath salts for spa tub

there was a shower plus a spa tub

was a little bummed out that the spa that was listed did not work in the room

two couches that pullout to a bed were perfect for our kids and the second queen bed in the bedroom was great for our youngest who still likes to be by

breakfast was great in the center of town close to everything

you can tell they are still updating some things but our room was great our son loved the pool

the indoor pool was nice and warm

heated pool and hot tub was excellent

hospitality, location, and breakfast!

the smoking area is the pool area.

the bed, the rooms, the decor, the breakfast, the staff, the history, the parking, the views, the pool, the location

loved the location, the porch, the area by the pool, the breakfast, ( full delicious breakfast) the bed, (soft and comfy)

wonderful free breakfast and friendly staff

, the staff was great, the room was big and great , loved the creek and the balcony, plenty of parking, we came to fish and it was close all we had to do was

had 2 cars as we both drove, and one car had to be parked in overflow parking

did see a bear in parking lot

enough parking and in great locations based on your room location

parking was a little difficult getting out

the room was clean it was everything i wanted i took advantage of the hot breakfast it saved me a lot of money going to the expensive

the breakfast each morning was very good

breakfast and great location

the breakfast staff was super nice and funny

breakfast could be better. maybe add gravy n biscuits,and someone to help in eating area.

let me have a late check out

they had no breakfast

laundry room out of service.

needs some updating better breakfast!

no breakfast provided

pet fee was $175

they also have a very affordable laundry facility and fitness center which i didn't see listed under the amenities

the pool its small and for children

rooms are little dated but cozy. laundry room dryers were all out of order.

we traveled with 3 kids so they had room to play and i had room to iron

perfect location, good breakfast, clean and, good pool.

loved it we came up there for fathers day my kids and husband loved the pool i loved the bed it was very comfortable

loved it we came up there for fathers day my kids and husband loved the pool i loved the bed it was very comfortable

pool was not heated it was cold!

indoor pool , and the location it's in gatlinburg

wonderful location very clean indoor pool was nice lots of amenities

breakfast area could be bigger, very crowded, and didn't have many healthy choices for breakfast

perfect location, excellent breakfast and big rooms

location - right by the park entrance, the best breakfast place in the whole state, and the main strip

breakfast could be better for what you pay. dining room was to small

we had the breakfast and it was just enough and a cute cabin setting

the only negative was breakfast was only pick ups and nothing big to make you full.

it was a clean, nicely remodeled room with enough of a variety of a continental breakfast.

this is due to the fact that no kitchen exist

we had a small kitchen that we used and decided to eat out most days instead

the kitchen very small and poor breakfast

the breakfast had items the kids and adults enjoyed

the breakfast was exceptional

location, best continental breakfast i've ever seen offered with both adults and children happy with large selection

the staff are very friendly and breakfast was great too

little breakfast sandwich’s where good at breakfast good cleaning service (stayed 3 nights) always came

they keep the breakfast bar filled up and the staff that works over where you eat was very friendly

best location in gatlinburg bar none! fine room and really good bed.

no biggie though, because i bought a bar of soap from home

adults only - quiet little property on the river,

i like to convience of the area. the breakfast bar was excellent. very friendly people.

loved everything just wish i got gotten a spa tub bathroom. everything else was amazing.

the pool was lovely and had a great view

our room had an awsome view from the little front room that had the spa tub in it

we loved the jet spa tub in our room, it was amazing

pool not open late night

breakfast was good

balcony overlooking river, two comfy queen beds, strong hot shower, good breakfast selection

breakfast included too

for the price, we should have had much more than a cheap little coffee maker, no ironing board or laundry bags, no normal room amenities and a super thin blanket

wish they had a better variety of breakfast

it was very homey, the staff was amazing and the pool was open 24 hours

spa bath

the balcony and the spa tub

the breakfast it was delicious and could eat all you want

very good hot breakfast

spa/hot tub was just a 1 foot kiddie pool

after booking a pet friendly room thinking the pet fee was already included like most places was charged extra pet

was very comfortable, love balconie , we saw a bear ,breakfast was good ,we saw a bear ,i loved seeing the bear

breakfast was great location was perfect

they not till me there was a pet fee tell i got there end paying $80 and then he asked me if that’s ok there was no way i was

shower curtain to be stained and moldy, so that explains why it smelled like someone left their laundry in the machine too long

the breakfast assortment was very good

great pool for swimming

inside pool and hot rub were down for the week.

we were able to do one load of laundry in the guest laundromat on site, but then the coin box jammed because it hadn’t been

everything great smelling room, good water pressure, nice pool, everyone very friendly

affordable but also close to the casino and very clean

i could easily hear the kids next door

5 minutes from casino

easy access to pool for kids,nicely landscaped .well kept up.

breakfast was good and the location was perfect

pool was closed down when i was there

not very good for the breakfast.i understand why you had to go to the bag meal

i would stay here again. room was clean, staff was friendly, we enjoyed the pool.

clean, cost effective, and good location. nice pool.

pool was too cold and not clean looking

was fine the location was good and the staff was good had a good pool and the place was

pool was dirty

enjoyed the pool too

very comfortable bed and pillows quiet nice pool

no breakfast and no microwave or refrigerator unless you got a room that was a suite

we had to drive to the lobby area for breakfast

breakfast was good

bed was very comfortable, the view of the river was awesome from the balcony and i love that breakfast is until 10am

the breakfast was fantastic

location and pool were great .

when i go back to the smokey's with my kids i'll lodge at the cherokee inn again and show them this prettiest of cities

smoking area directly outside main entrance (smell blew in), pool closed too early (10)

room, friendly hotel staff, excellent breakfast and great location

cleanliness,staff,and breakfast was excellent

the pool and pool tables and work out place stays open late

property was in great condition i had a great time, the golf course is one of my favorites and i enjoy playing here once a year

outdoor pool(seasonal), indoor pool, hot tub, playground,billiards and golf

the room was wonderful, clean, and the kitchen was equipped with everything we need

was clean and fresh playground the grandbaby loved we went to play golf and location was right by golf course loved having kitchen in unit indoor pool and hot tub was

whirlpool tub was awesome

pool was clean but it was no advertised as being de-attached from the building

the pool was very nice

indoor pool is big and the kids loved it

i just wish that it didn't say there is a heated pool because it's indoors but not heated

breakfast was tasty

we had a clean environment and very friendly staff! the breakfast was soo good too!

great breakfast

location was great .staff was great and breakfast was excellent

we did not take advantage of the breakfast

parking is a little cramped with a bigger truck but can be worked out

i like that parking is in front of every room for ease of loading and unloading the car

everything was great / parking was a bit tight

only one parking spot in front of each room

garage parking a plus

parking was tight, no snack machines for 'emergencies '.

the parking was a bit rough as it was a small place and laid out kind of wonky.

but the room we had was overlooking the highway and parking lot

trash, beer bottles/cans and food was strewn about in the parking lot

parking is too small for the kind of rigs that we show up, but the owners where very helpful on the

breakfast was a little down played but was really good didn’t have a lot to choose from but for kids it’s was ok for adults it wasn’t the best

and rooms were quite despite the room full of rowdy kids down the hall didn't hear them in our room

early check in

the loud kids

foot step from kids running and jumping

breakfast was wonderful. the staff was so helpful.

customer service, breakfast, location

very clean room,bathroom etc. excelent staff,terrific breakfast!!!.

breakfast was great.

great breakfast despite being understaffed

breakfast should be till 10am or 10:30am. some of us need more time. thank you.

pool was clean and great

accommodating and suggested that we change into bathing suits in the lobby restroom and enjoy the pool while we waited for our room

nice pool with hot tub

location pool and hot tub

the location, not far from casino.

great pool

clean and close to the casino.

very good breakfast

quiet , and just what i needed for couple days , comfortable , friendly staff good breakfast

breakfast was great!!!! location very close to casino....

didn’t eat breakfast, everything was great

convenient to the casino and easy check in and out. very helpful staff.

excellent location to casino! walk across street!

breakfast was very good,had a nice selection of foods and coffee 24/7

$25 per day pet fee was not advertised. we felt that was excessive.

location was great. $25.00 pet fee was great.

- cigarette smoke and buds all around - worn out sign, rooms, reception area - very high $25 pet fee for a 2 star

no mention of pet fee that i saw while making the reservation

the pet fee was too high. pet fees should be mentioned up front.

breakfast was good too

breakfast was good

it was nice and also close to the casino.

right across from casino, close to restaurants and a convenience store!!!

to the casino we could walk there

the distance from parking garage to hotel. the lighting & poor signs in the parking garage.

extremely clean, high quality toiletries, soft beds, spacious, parking included in resort fee

better instructions for parking

location is great, i like the valet parking and the ability to text for service.

parking

very unique experience, kids kinda like it.

we traveled with our teen kids and had to get two tents and at around $600 for the night, it was a bit much

my entire family was unplugged. the kids loved all the nature and events around the area.

there was also a bar located on the property with food available as well

we were told we could park a one axle trailer in the parking lot other people have we got there

the kids were upset when they learned the pool is closed, but the staff more than made up for it by giving them passes to the water park

comfortable and clean. we liked the pool.

wonderful customer service at check in, great location, clean room, plenty of parking, a nice pool, complimentary breakfast, and the

breakfast, potatoes were not quite hot enough

very many tv channels and only 1 channel for kids

loved the heated indoor pool and the breakfast selection was great as well

we had a ground level room which was perfectly fine, but we were in between coin laundry & the housekeeping storage room

hot breakfast every morning great staff kept it stocked and clean

parking is difficult to small for larger vehicle also wished we had a extra blanket and a king size

parking

easy to get in and out of parking lot.

oh and parking

kream is at the corner of bear mountain inn parking lot

the pool water was too cold - freezing to swim in.

there was a jacuzzi in the indoor pool

we enjoyed the pool and hot tub

pool was an added bonus - big enough to actually swim and loungers outside to catch a bit of sun

they managed an early check in which was very appreciate as the weather was iffy

pool was not working but they did call and let. me know before my trap

allowed pets which met my needs but i was not aware of the pet fee when booking

need let people know not all spa bath tub rooms have the cabin look.

lots of noise at night due to kids and adults running in and out of rooms and hollowing

if you are a light sleeper or are traveling with young kids, you will hear everything

office and pool are a ways from the rooms!!

which was great for the one of us that doesn’t care to watch golf

breakfast. food wasn't great. eggs wasn't good.

we had kind room with a living room with kitchenette, it had everything you need

didn’t use the kitchenette but it was equipped with all the necessities (even mini dish soap

wish the pool was a little bigger

air conditioning took forever to cool off the room and i wish breakfast was served longer than two hours

pool was nice looking even though i didn't swim this time and it was in a great location

the pool was very nasty it had trash in it

the front desk staff, to the breakfast staff, and even house keeping, everyone was nice and super friendly

at first parking was a problem

parking was a little tight.

parking is a little tight, but i have a small car. so, it was ok.

the only thing wrong is the parking lot. it is a one way.

parking lot a little small on the side we was staying but was fine

parking, slightly small parking lot. but it was manageable.

the staff keeps every very clean. the views are wonderful. parking was easy. good breakfast.

there was a little more handicap parking in the garage area

a suggestion - it would be better if you had an enclosure around your dumpster in the parking lot

location, pet friendly, ample parking, clean rooms, decent breakfast, affordable price, friendly